1825 R St NW
Washington, DC 20009
USA
Instructors
Deborah Hopkins, Shana Palmieri, Katherine Atkinson, Anthony Marchese
Course Description
Navigating your role in the modern federal workplace requires not just the legal knowledge, but also the practical skills to handle the most intense and challenging situations. For example, do you know what to do in the following scenarios?
- An employee with bipolar disorder is having a manic episode in the workplace.
- An employee threatens violence or suicide.
- An employee claims she is being sexually harassed by one of your best performers.
- You’ve heard reports that another manager is bullying an employee.
- An employee is requesting leave or telework as a reasonable accommodation.
- An employee is wasting time on social media when he is supposed to be working.
We will provide you the specific legal, practical and clinical guidance you need to reply effectively in these and many other difficult situations during our all-new Emerging Issues Week. You’ll gain the tools to better understand how to:
- Deal with employees who have mental and behavioral health issues.
- Handle sexual harassment and bullying claims.
- Manage risk in your agency.
- Handle the conflicts that take your employees off task.
- Respond appropriately to the most challenging reasonable accommodation requests.
Daily Agenda:
Monday
Handling Behavioral Health Issues: An overview of the ADA requirements on accommodating individuals with mental impairments and other behavioral health issues; your agency’s legal obligation to provide its employees with a safe workplace; types of mental disabilities and how they may exhibit in the workplace; PTSD, substance abuse disorders; dos and don’ts when working with employees who have behavioral health issues.
Tuesday
Dealing with Threats of Violence: Handling the psychiatric emergency; legal considerations for federal agencies; dangerous scenarios during the notice period; myths and facts about targeted violence in the workplace; dealing with suicidal employees; individual characteristics that put an employee at higher risk of committing an act of violence; how to develop and implement an in-house threat management team to deal with threat assessments, risk management, and the best ways to keep employees safe during a crisis; steps to take if someone becomes violent in the workplace.
Wednesday
Employee Conflict Management: Managing vs. leading; difficult employee personality types; potential generational conflicts; using structured communication with your employees; learning how to “Flex” in difficult conversations with others; conflict resolution skills; utilizing a team-based approach in the federal government.
Thursday
Harassment Allegations and Investigations: Differentiating between EEO and non-EEO harassment; investigating harassment allegations; the intersection with criminal investigations; bullying; special considerations in light of #MeToo and #TimesUp.
Friday
The Nontraditional Workplace: Telework, Reasonable Accommodation, and Technology Challenges: Accountability for a mobile workforce; telework or flexible schedules as reasonable accommodation; challenges with technology in the federal workplace.
Pricing
Early Bird Tuition (register by July 1):
- 5 days = $2170
- 4 days = $1780
- 3 days = $1370
- 2 days = $970
- 1 day = $530
Standard Tuition (register July 2 – July 19):
- 5 days = $2270
- 4 days = $1880
- 3 days = $1470
- 2 days = $1070
- 1 day = $630
Metro, Parking, Directions
Metro: The International Student House (1825 R Street NW) is located in convenient proximity to the Red Line. Exit Metro at the Dupont Circle station and proceed to the Q Street/North exit. Head north (you will come off the escalator facing north; if you use the elevator take a left after exiting) on Connecticut Avenue to R Street NW (approximately one block). Turn right onto R Street NW. Cross 19th Street NW and the International Student House will be on the left side of the street approximately halfway down the block. If you reach the Bikeshare dock, you’ve gone too far. Approximate walk time: 7-10 minutes.
Parking: Street parking is metered and is limited to two hours, unless you have a Washington, DC, Zone 2 parking pass. The closest parking garage is at 11 Dupont Circle, approximately two blocks from the International Student House (1825 R Street NW). Approximate walk time: 5 -7 minutes.
From the Carlyle Hotel: After exiting the Carlyle Hotel, turn left. At the first intersection, R Street NW, turn right. Proceed approximately one block. The International Student House (1825 R Street NW) will be on your right, just past the Bikeshare dock. Approximate walk time: 4-6 minutes.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.