June 27, 2016 – July 1, 2016 all-day America/New York Timezone
1201 Elmwood Park Blvd
Elmwood, LA 70123

THIS PROGRAM IS SOLD OUT! Please consider attending Managing Federal Employee Accountability in Honolulu, HI August 1-5 or in San Francisco December 5-9.

Managing employee accountability for performance and conduct is critical to any agency’s success. It is also important to understand – and effectively supervise matters involving  – supervision of union employees, managing leave scenarios, handling EEO issues and successfully communicating with a diverse workforce.

This FELTG seminar covers all of the most important topics federal supervisors – and those who advise them – need to know about the relevant law, policy, strategy and best practices related to HR skills in the government workforce.


William Wiley, Deborah Hopkins

Daily Agenda:


Uncivil Servant: Holding Employees Accountable for Performance and Conduct: Fundamentals of disciplinary actions and unacceptable performance actions; establishing rules of conduct; proving misconduct; selecting a defensible penalty; providing due process via agency discipline procedures; writing valid performance standards; implement a Performance Improvement Plan; removal for unacceptable performance in 31 days.


Supervising in a Unionized Environment: What every supervisor should know about federal labor unions; collective bargaining agreements; official time; LR meetings; an overview of the Federal Service Labor-Management Relations Statute; fundamental employee, union, and management rights; unfair labor practices; controlling official time; handling information requests.


Handling Employee Leave Issues: An overview of leave types and entitlements; annual leave; sick leave; AWOL and Leave Without Pay; FMLA crash course; medical certification requirements; substitution of paid leave; handling complicated leave issues.


The Manager’s Role in EEO: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability and reprisal; what to do if you’re a Responding Management Official in a complaint; EEO witness tips.


Essential Management and Communication Skills: Communicating effectively with employees; identifying your leadership style; managing a multigenerational workforce; handling difficult employees; managing a mobile workforce; mentorship.

As an added incentive, supervisors who attend Monday and Friday sessions will receive a special certificate verifying participation in OPM’s mandatory training requirements for new supervisors, found at 5 CFR 412.202(b).


Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

  • 5 days = $2075
  • 4 days = $1705
  • 3 days = $1315
  • 2 days = $935
  • 1 day = $515

* Cost includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct (3rd ed.), by William Wiley

Nearby hotel (walking distance): Towne Place Suites New Orleans Metairie

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