December 5, 2016 – December 9, 2016 all-day America/New York Timezone
Marines' Memorial Club & Hotel
609 Sutter St
San Francisco, CA 94102

Download Registration Form

Attention, all federal supervisors (and those who advise them): this is a program you can’t afford to miss. This week covers a range of topics including employee performance and conduct, FMLA and other leave scenarios, EEO and disability discrimination, workplace management and leadership skills, and supervising unionized employees.

As a bonus, supervisors who complete this training meet OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

The program runs 8:30 – 4:00 each day.


William Wiley, Deborah Hopkins, Barbara Haga.

Daily Agenda:


Uncivil Servant: Holding Employees Accountable for Performance and Conduct: Fundamentals of disciplinary actions and unacceptable performance actions; establishing rules of conduct; proving misconduct; selecting a defensible penalty; providing due process via agency discipline procedures; writing valid performance standards; implement a Performance Improvement Plan; removal for unacceptable performance in 31 days.


The Manager’s Role in EEO: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability and reprisal; what to do if you’re a Responding Management Official in a complaint; EEO witness tips.


Essential Management Skills for Federal Supervisors: Communicating effectively with employees; managing a multigenerational workforce; handling difficult employees; managing a mobile workforce; mentorship; honing your presentation skills; conducting effective meetings.


Effectively Managing Employee Leave Issues: Annual leave; sick leave; Leave Without Pay; FMLA; medical certification requirements; substitution of paid leave; leave stacking.


Supervising in a Unionized Environment: What every supervisor should know about federal labor unions; collective bargaining agreements; official time; LR meetings; an overview of the Federal Service Labor-Management Relations Statute; fundamental employee, union, and management rights; unfair labor practices; controlling official time; handling information requests.


Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

  • 5 days = $2075
  • 4 days = $1705
  • 3 days = $1315
  • 2 days = $935
  • 1 day = $515

Registered participants will receive a copy of the textbook UnCivil Servant, fourth edition (pending publication date).

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