May 29, 2024 – May 30, 2024 all-day America/New York Timezone

Course Description

Are you looking for a convenient and engaging way to pick up your mandatory annual refresher training? Are you looking for useful, timely, and up-to-date guidance where you can ask your questions, and get answers in real time? FELTG’s two-day virtual training event provides an opportunity for EEO Counselors and Investigators to pick up their 8 hours of mandatory annual refresher training.

Attend both days and earn all 8 hours, while receiving instruction on important EEO topics, such as: EEO timelines, best practices for interviewing complainants and witnesses, trends in reasonable accommodation, the very latest on sexual orientation and gender discrimination, what happens
when disabilities and FMLA overlap, and much more.

Attendees will also receive a certificate of attendance verifying they’ve met the annual training requirement. We hope to see you there.

This program meets the President’s mandate to provide training on diversity, equity, inclusion, and accessibility in the Federal workplace.

Wednesday, May 29, 2024

We kick things off with an in-depth presentation on the foundational issues that EEO professionals need to know – everything from theories of discrimination to the complaints procedure process. We will share guidance to help you sharpen your practical skills and provide the latest on important EEO caselaw.

EEO Refreshers Hours: 4

Learning takeaways

Attendees will learn how to:

  • Avoid the common mistakes made in the counseling process.
  • Identify the appropriate bases for dismissing a complaint.
  • Identify barriers to and reasons for resolution.

Thursday, May 30, 2024

We wrap up the training with an in-depth look at interviewing challenging witnesses, specifically those with behavioral health conditions and those with violent tendencies. Attendees will learn various methods of communication, types of questions, and techniques for handling delicate interviews, such as witnesses with past trauma.

EEO Refreshers Hours: 4

Learning takeaways

Attendees will learn how to:

  • Employ effective communication techniques.
  • Identify and recognize the differences between various behavior health conditions.
  • Effectively interview difficult witnesses.

Date and Time

May 29 – 30, 2024

12:30 pm – 4:30 pm ET each day


Ricky Rowe, Shana Palmieri


Download Individual Registration Form


  • Early Bird Tuition: $495 per session, $825 for both sessions (register by April 29).
  • Standard Tuition: $595 per session, $925 for both sessions (register April 30-May 30).
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • If an agency wishes to register 10 or more attendees for the full event, a group discount will be applied if all registrations are received and paid for together. Group discount deadline is April 29.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

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