August 19, 2020 – August 20, 2020 all-day America/New York Timezone

Download Individual Registration Form

Course Description

The one-size-fits-all approach to managing others is ineffective, and that becomes particularly apparent when the majority of your staff is teleworking.  Drawing upon the latest research and best practices in behavioral science, communication, team effectiveness, and generational studies, while making special consideration of the increased use of telework during the COVID-19 pandemic, FELTG Instructor Dr. Anthony Marchese will share his insight and practical strategies to ensure you are managing for success.

Sessions will be held from 12:30 pm – 4:00 pm eastern, with a break from 2:00-2:30 pm.


FELTG Instructor Dr. Anthony Marchese

Anthony Marchese, PhD

Who Should Attend

Federal supervisors and managers; attorneys; Labor and Employee Relations Specialists; EEO specialists; union representatives.


Wednesday, August 19 – Managing Effectively

12:30-4:00 pm eastern (break from 2:00-2:30)

Course description: Dr. Marchese will explain the difference between managing and leading, and help you to identify your strength and hone your supervisory skills. Using realistic agency scenarios, participants will learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of their employees and those of the agency.

Learning Objectives

Attendees will learn how to:

  • Identify strategies for managing difficult employees.
  • Successfully manage a mobile workforce.
  • Employ a specific set of skills to resolve workplace conflicts – including virtual conflicts.

Thursday, August 20 – Communicating Effectively

12:30-4:00 pm eastern (break from 2:00-2:30)

Course description: What is stopping you and your team from developing innovative solutions to your most challenging problems? Oftentimes, the problem lies in a unit’s lack of communication. In Day 2 of this interactive virtual training, Dr. Marchese will share several strategies for improving communication with your staff – and it starts with you providing ongoing feedback on employee performance.

Learning Objectives

Attendees will learn how to:

  • (And how often to) communicate performance expectations.
  • Recognize the differences between positive and negative framing.
  • Hold difficult conversations with employees.


  • Early Bird Tuition: $275 per session, $525 for both sessions (register by August 10).
  • Standard Tuition: $330 per session, $595 for both sessions (register August 11-20).
  • Rates per registrant. No split registrations.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex to broadcast its Virtual Training Institute events. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through August 10.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

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