May 28, 2020 @ 1:00 pm – 2:35 pm America/New York Timezone
(844) 283-3584

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Deborah Hopkins, Katherine Atkinson, Meghan Droste

Course Description

Meet your mandatory EEO Counselor and Investigator refresher training with FELTG this summer. Each 95-minute session counts toward the annual refresher requirement mandated by EEOC. Register for the entire series and receive a certificate of completion, to show you have met EEOC’s mandatory 8-hour annual refresher requirement.


May 28 – EEO Complaints in 2020: What Counselors and Investigators Need to Know: EEOC jurisdiction; pre-complaint counseling; tolling; estoppel; formal complaint — acceptance/dismissal.

June 11 – Understanding Current Issues: Reasonable Accommodation Trends in 2020: The Americans With Disabilities Act Amendments Acts; defining individuals with disabilities; the interactive process; who chooses accommodation; fact-specificity of reasonable accommodation; interactive process requirements; telework as accommodation; the agency’s obligation to accommodate the commute; requests for a new supervisor as accommodation.

June 25 – Practical Skills for Counselors and Investigators: Interviewing Complainants and Witnesses: Preparing for interviews; methods of communication; interview v. interrogation; types of questions; top 10 interviewing tips; the funnel technique.

July 9 – The Latest on Sexual Orientation and Gender Discrimination in the Federal Workplace: Review and discuss latest Supreme Court decisions on gay/transgender rights; the law; gender stereotyping as sex discrimination; sexual orientation discrimination; transgender status; same-sex discrimination.

July 23 – Updates on Discrimination: Recent Cases About Race, Color, Religion, and National Origin: The law and key terms; forms of discrimination; race and color discrimination; national original discrimination; English-only rules; religious discrimination; failure to accommodation for religious reasons.


  • Early Bird Tuition: $275 per site, per session (payment made by May 18).
  • Standard Tuition: $305 per site, per session (payment made May 19 or later).
  • Register for all five webinars by May 18 and pay only $1295!

Teleworkers may be added to a main site registration for $40 per teleworker, on a space-available basis.

Download Registration Form

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

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