Calendar

FELTG Executive Director Deborah Hopkins instructing a class
May
19
Wed
Virtual Training Event – UnCivil Servant: Holding Employees Accountable for Performance and Conduct
May 19 – May 20 all-day

Download Registration Form

Course Description

FELTG’s flagship course UnCivil Servant empowers federal supervisors and advisers to confidently handle the challenges that come with supervising in the federal workplace. We hope that you never have to fire an employee. But it’s important that you have the tools to effectively address poor performance and misconduct, should the need arise.

Over the course of two half-days, UnCivil Servant identifies misconceptions about performance and misconduct-based actions and provides you with simple step-by-step guidance for taking swift, appropriate and legally defensible actions. The program also covers the very latest on President Biden’s federal workplace executive orders, OPM regulations on performance and conduct, and the Federal Circuit’s recent ruling that agencies must have substantial evidence that the employee was performing poorly BEFORE the agency is allowed to put the employee on a PIP.

Join FELTG for this special event, from wherever you are working – agency office or home. The program will be presented live, and you’ll have time to ask questions and get answers in real time. Note: This course fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

Registrants for both days will also receive a copy of the textbook UnCivil Servant: Holding Federal Employees Accountable for Performance and Conduct, 5th Ed., by William Wiley and Deborah Hopkins.

This program runs from 12:30 pm – 4:00 pm eastern each day, with a 30-minute break from 2:00 – 2:30 eastern.

Download Registration Form

Instructor

Deborah Hopkins

Who Should Attend

Federal supervisors and managers; attorneys; Labor and Employee Relations Specialists; EEO specialists; union representatives.

Agenda

Wednesday, May 19

Accountability for Conduct and Performance, Part I: Accountability and supervisory authority; discipline and misconduct theory and practice; the five elements of discipline; off-duty misconduct; penalty defense and due process.

Thursday, May 20

Accountability for Conduct and Performance, Part II: Discipline procedures and appeals; disciplinary documents; defining unacceptable performance; dealing with poor performers; documenting and justifying your decision to put an employee on a Performance Demonstrating Period (DPs, formerly known as PIPs), and performance-based removal procedures.

Price

  • Early Bird Tuition: $370 per session, $700 for both sessions (register by May 7).
  • Standard Tuition: $400 per session, $730 for both sessions (register May 8 – May 20).
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for its Virtual Training Institute events. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • If an agency wishes to register 10 or more attendees for the full event, a group discount will be applied if all registrations are received and paid for together. Group discount deadline is May 7.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.

Seminar registration includes a PDF copy of the program materials, plus a hard copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive the textbook by the training date, please register by May 5 and provide a shipping address. Registrations received after May 5 will also receive a textbook, but materials are not guaranteed to arrive by the training date.

Jun
9
Wed
Virtual Training Event – Nondiscriminatory Hiring in the Federal Workplace
Jun 9 all-day

Download Individual Registration Form

The federal hiring process requires patience. If you’ve finally been granted approval to fill a position, you may be tempted to get someone hired as quickly as possible. But, wait just a moment.  Take the time to do it correctly. Those who hurry the hiring process are not only likely to make a mistake in hiring, but they may also end up without sufficient documentation to combat a discrimination complaint, making the allegation difficult to defend against. And after a flurry of Executive Orders early in his term, President Biden has made it clear that diversity and inclusion are priorities in the federal workplace.

At some point in your career, you’ve likely had a case where an employee alleges that she was not selected or promoted because of something other than job qualifications – race, sex, age, disability, or another protected class. These cases may be common, but that they’re not routine. If not handled correctly, they can impact your hiring processes and damage morale.

FELTG instructor and attorney at law Meghan Droste will explain how to ensure your hiring practices are nondiscriminatory and align with merit system principles. Ms. Droste will cover the kinds of interview questions that cause problems, and will discuss selection panel roles and responsibilities, including ensuring the selecting officials implement best practices to develop and maintain evidence demonstrating the non-selection was neither discriminatory nor retaliatory.

Nondiscriminatory hiring practices are not only the law, they are an effective way to ensure that you have the most diverse and inclusive workforce necessary to meet your agency’s mission. With renewed focus by the current administration on diversity and inclusion, this course is a must, especially if you plan to hire this year.

Join FELTG for this special event, from wherever you are working — agency office or home. The program will be presented live, and you’ll have time to ask questions and get answers in real time. This program runs from 12:30 pm – 4:00 pm eastern, with a 30-minute break from 2:00 – 2:30 eastern.

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Instructor

Meghan Droste

Price

  • Early Bird Tuition: $340 (register by May 26)
  • Standard Tuition: $380 (register May 27-June 9)
  • Rates per registrant.
  • Want to register a group? Group discounts for 10 or more attendees are available Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device. You may also attend the training event as an audio training, by dialing in over the phone and following along with the materials independently.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals. Group discounts are available May 26.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jun
10
Thu
Webinar – Using Progressive Discipline in the Federal Workplace: Three Strikes and You’re Out?
Jun 10 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Deborah Hopkins

Course Description

Remember those Trump Executive Orders that stressed progressive discipline was not mandatory? Well, those EOs are gone — rescinded and replaced by the new administration’s EOs. Does that mean that progressive discipline is now mandatory?

No it’s not, and you’re excused if you weren’t sure. The media has created a legend about the unfireable employee that continues to confuse and mislead many supervisors,

While it’s not mandatory, progressive discipline is a highly effective and useful disciplinary tool, even more so now under the Biden Administration. This 60-minute webinar will lay out the case for when and how to effectively use progressive discipline. FELTG President Deborah Hopkins will explain the foundations of discipline, and discuss cases where progressive discipline was used and cases where it wasn’t, along with the results of those decisions.

Attendees will learn how to:

  • Differentiate between performance problems and misconduct
  • Identify instances where one act of misconduct was so bad, removal was warranted.
  • Understand the tricky concept of comparator employees.

 

Price

  • Early Bird Tuition (payment required by June 1): $240
  • Standard Tuition (payment made by June 2 or later): $270

Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jun
16
Wed
Virtual Training Event – The Supervisor’s Role in Diversity, Inclusion and EEO Compliance
Jun 16 – Jun 17 all-day

Course Description

For many federal supervisors, the EEO process is mysterious and foreboding. The only thing more mystifying for supervisors is their role in diversity and inclusion efforts. With this course, FELTG aims to make it less so.

Federal supervisors play a critical role in diversity and inclusion and the EEO process. FELTG’s experienced instructors describe that role in detail and provide specific guidance of how to handle each step along the way. Plus, we provide details for advisors on how to best work with supervisors throughout the process, to help your agency avoid costly mistakes.

Learning objectives:

  • Promote Diversity and Inclusion in your unit.
  • Understand the Federal EEO complaint process and how the supervisor may be involved during each step
  • Identify the protected categories upon which a discrimination claim may be made
  • Document your workplace actions so they can withstand frivolous or non-meritorious allegations of discrimination and harassment

This program runs from 12:30 pm – 4:00 pm eastern each day, with a 30-minute break from 2:00 – 2:30 eastern.

6

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Download Individual Registration Form

Instructors

Deborah Hopkins

Marcus Hill

Robert Woods

Who Should Attend

Federal supervisors and managers; attorneys; Labor and Employee Relations Specialists; EEO specialists; union representatives.

Agenda

Wednesday, June 16

Diversity, Inclusion and the EEO Process: The role of EEO in the Federal government; defining protected categories: race, color, national origin, religion, sex, age, disability, genetic information and reprisal; promoting diversity and inclusion; handling conflict before it turns into an EEO complaint; what to do if you’re a Responding Management Official in a complaint; what happens if you’re called as an EEO witness.

Thursday, June 17

Understanding Theories of Discrimination: Understanding the theories of discrimination and how supervisors can best defend against allegations; intentional discrimination; hostile work environment harassment; EEO reprisal; reasonable accommodation for disabilities.

Price

  • Early Bird Tuition: $350 per session, $650 for both sessions (register by June 1).
  • Standard Tuition: $390 per session, $690 for both sessions (register June 2-17).
  • Rates per registrant.
  • Want to register a group? Contact FELTG. Group discounts end June 1.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for its Virtual Training Institute events. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • If an agency wishes to register 10 or more attendees for the full event, a group discount will be applied if all registrations are received and paid for together. Group discount deadline is June 1.
  • Can I earn CLE credits or EEO refresher training for this class?
    • CLE applications are the responsibility of each attendee; FELTG goes not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended. Attendees may also request a certificate for EEO refresher hours upon completion of this program.

 

Jun
23
Wed
Virtual Training Event – Honoring Diversity: Ensuring Equity and Inclusion for LGBTQ Individuals
Jun 23 all-day

Download Individual Registration Form

Last year, the Supreme Court ruled that an individual’s sexual orientation or transgender status is covered under Title VII’s prohibition against sex discrimination. Meanwhile, President  Biden’s first-day Executive Orders made it clear that agencies are expected to not only enforce workplace discrimination protections based on sexual orientation and gender identity, but to embrace diversity, equity, inclusion and accessibility (DEIA) – an not just with employees, but with your agency’s customers and grantees as well.

This goal is obvious. But how do you get there? Immediately addressing policies and procedures that run afoul of this goal should be a priority. But that alone won’t ensure equity. Employees will not feel respected and empowered unless your agency addresses  unconscious biases and microaggressions in the workplace, actions which, if left unchecked, can lead to discrimination or a hostile work environment for individuals in the LGTBQ community.

During this two-hour virtual training, Attorney at Law Meghan Droste will provide all of the information you need to know to comply with the law, Executive Orders, and best practices on topics including gender stereotyping as sex discrimination, transgender protections, and sexual orientation – an important part of this administration’s focus on providing equity to traditionally underserved communities.

Ms. Droste will also cover details related to unconscious bias and microaggressions.

Attendees will learn how to:

  • Comply with the relevant Biden Executive Orders.
  • Ensure legal protections for transgender employees.
  • Identify acts of microaggression against LGBTQ employees, as well as those influenced by implicit bias.
  • Recognize and define harassment.
  • Respond appropriately and effectively when you see a microaggression in the workplace.

OPM has taken a leadership role in the administration’s efforts to advance DEIA in the federal workplace, and they encourage “all agencies to continue DEIA activities which include training and educating your workforce.” This class is DEIA compliant, and provides critical guidance to ensure your workplace is free from bias, which, in turn, will improve morale and productivity.

This session will be held from 1:00 – 3:00pm ET.

Instructor

Meghan Droste

Price

  • Early Bird Tuition: $295 (register by June 7)
  • Standard Tuition: $345 (register June 8-23)
  • Rates per registrant.
  • Want to register a group? Group discounts for 10 or more attendees are available until June 7. Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device. You may also attend the training event as an audio training, by dialing in over the phone and following along with the materials independently.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals. Group discounts are available until June 7.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jun
28
Mon
Virtual Training Event – FELTG Town Hall: Handling Threats of Violence on the Federal Workforce
Jun 28 @ 1:00 pm – 3:00 pm

Download Individual Registration Form

Course Description

The country and its workplaces are eyeing a return to pre-pandemic normalcy. But normal didn’t equate to perfect before COVID-19, and it won’t be that way after. As virus-related restrictions began to ease in recent weeks, news networks shifted their focus to a string of deadly violence across the country. The network attention was new, but the violence wasn’t. It had been on the upswing before the pandemic even arrived.

It’s not hyperbole to suggest that a violent threat (whether by gun, knife, vehicle, bomb, or mob) in or near your workplace would be the most demanding and traumatic situation you’ve ever faced.  Unfortunately, the federal government is not immune from this violence, as recent events at the Capitol illustrate. This training aims to provide you with the knowledge and foresight to be as prepared as you can be.

During this special 2-hour event, you will learn how to:

  • Efficiently and effectively address threats of violence made by an employee, customer, known entity, or stranger with anti-government motivations.
  • Understand the role of Federal law enforcement in managing a crisis.
  • Implement best practices for workplace safety.

This special FELTG Town Hall is a rare opportunity to discuss this difficult topic as it applies specifically to the federal workplace. It’s a must-attend for Law Enforcement Officers, HR directors, L/ER specialists, EEO professionals, agency counsel, supervisors, union officials, and employees, or anyone else in your agency who wants to learn about bystander intervention, de-escalation techniques, and other tools for handling threats of violence.

Our panel provides unique experience and expertise. As co-founder and a senior vice president at Xferall, Shana Palmieri has more than 15 issues of direct clinical experience in areas including emergency psychiatric assessment and treatment, domestic violence, chronic homelessness, mental health, and substance use disorders. Attorney at Law Deborah Hopkins is president of FELTG and co-author of UnCivil Servant: Holding Employees Accountable for Performance and Conduct. And the majority of Ann Boehm’s 26-year career as a government attorney was spent in law enforcement organizations.

This LIVE event also provides several opportunities to ask questions.

Download Individual Registration Form

Instructor

Shana Palmieri

Ann Boehm

Deborah Hopkins

Price

  • Early Bird Tuition: $295 (register by June 11).
  • Standard Tuition: $345 (register by June 12-28).
  • Rates per registrant.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex to broadcast this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • Can I earn CLE credits or EEO refresher training for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals. Group discounts are available through June 11.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jul
1
Thu
Webinar – What’s the Difference Between a Formal Discussion and a Weingarten Meeting?
Jul 1 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Ann Boehm

Course Description

In this 60-minute webinar, FELTG instructor Ann Boehm will identify and discuss when the law requires you to provide the union an opportunity to be involved in discussions, focusing on the requirements for a meeting to be considered a formal discussion, the union’s rights and responsibilities when it comes to meetings, what to do when an employee requests union representation for a meeting, and more.

Attendees will learn how to:

  • Determine whether a right to representation is the union’s right or the employee’s
  • Ensure managers know what are legitimate representational rights for bargaining unit members.

Price

  • Early Bird Tuition (payment required by June 21): $240
  • Standard Tuition (payment made by June 22 or later): $270

Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Aug
2
Mon
Workplace Investigations Week – Denver
Aug 2 – Aug 6 all-day

COVID-19 Note: As FELTG returns to the physical classroom, we are taking a cautious approach to in-person training. Our events will follow the latest CDC guidance regarding spacing and capacity limits. Currently, masks will be required in all FELTG trainings, whether or not local mask mandates are in place.  Due to health and safety reasons, FELTG reserves the right to hold this class virtually.

Download Registration Form

This week focuses on conducting administrative investigations in the federal workplace with an emphasis on employee misconduct including workplace harassment. After an overview of the substantive law, participants will learn procedures and best practices for conducting investigations in the federal workplace, including planning the investigation, fact finding, collecting evidence, dealing with witnesses, understanding types of questioning, and testifying at hearing. The week concludes with a day focused on writing an investigative report.

Instructors

TBD

Daily Agenda

Administrative Investigations: The Substantive Basis: Why investigate; discipline law and elements; understanding charges of misconduct; collecting penalty evidence; law behind other types of administrative investigations; witness rights; union representation.

Tuesday

Harassment Investigations: Investigating allegations of harassment; differentiating between EEO and non-EEO harassment; the intersection with criminal investigations; special considerations in light of #MeToo and #TimesUp.

Wednesday

Conducting the Investigation, Part I: Evidentiary principles; purpose of investigation; preparing for the investigation; role of the investigator; planning the investigation. beginning the interview.

Thursday

Conducting the Investigation, Part II: Conducting the interview; handling difficult witnesses; assessing credibility/lies/hearing what isn’t said; body language; gathering other evidence; technology and investigations; high profile case considerations; testifying at an administrative hearing; rules for being an effective witness.

Friday

Writing the Investigative Report: Organizing for the report; establishing the chronology; writing for your audience; report writing style; report writing conventions; report organization; sample report.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by July 16):

  • 5 days = $2375
  • 4 days = $1995
  • 3 days = $1575
  • 2 days = $1100
  • 1 day = $575

Standard Tuition (register July 17-August 6):

  • 5 days = $2475
  • 4 days = $2095
  • 3 days = $1675
  • 2 days = $1200
  • 1 day = $675

 

Lodging

The host hotel, the Sheraton Denver West, has a limited block of rooms set aside at the per diem rate. Call the hotel directly at 303-987-2000 and mention this training event to receive the special rate.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Aug
9
Mon
Absence, Leave Abuse & Medical Issues Week – Washington, DC @ International Student House - Ella Burling Hall
Aug 9 – Aug 13 all-day

COVID-19 Note: As FELTG returns to the physical classroom, we are taking a cautious approach to in-person training. Our events will follow the latest CDC guidance regarding spacing and capacity limits. Currently, masks will be required in all FELTG trainings, whether or not local mask mandates are in place.  Due to health and safety reasons, FELTG reserves the right to hold this class virtually.

Download Registration Form

Federal employees enjoy a wide variety of leave-related benefits. However, many of us would never use the words “enjoy” and “leave” so closely together. Whether you’re an HR professional, employee relations practitioner, EEO specialist, supervisor, or agency counsel, you have undoubtedly faced a leave-related challenge. FELTG’s Absence, Leave Abuse & Medical Issues Week will give you the critical foundation you need to address the most complex areas of federal employment law.

Our speakers will discuss sick leave, annual leave, leave without pay, absence without leave, and FMLA. Then they will tackle the most current, relevant topics, such as medical issues and unacceptable performance, leave and reasonable accommodation, medical documentation, medical exams, and, of course, leave abuse.

You’re going to learn an awful lot about “leave” and you’re going to “enjoy” the training.

The program runs 8:30 – 4:00 each day and is pre-approved for 29 CLE credits in Virginia. It is also approved for 29 HRCI general recertification credits.

Instructors

Barbara Haga, Deborah Hopkins, Katherine Atkinson, Meghan Droste 

Daily Agenda:

Monday – Leave Use Overview

Course Topics: Types of leave and leave entitlements; proper leave administration; discretionary leave scenarios; leave stacking; understanding when you can say no to a leave request; Administrative Leave Act of 2016 changes.

Tuesday – FMLA Law & Policy

Course Topics: Federal sector FMLA basics, including new provisions on paid family leave, employee notice issues, serious health condition developments, medical certification issues, managing intermittent FMLA leave; discipline and performance issues when FMLA is involved; last chance agreements with FMLA.

Wednesday Leave-Related Discipline & Medical Removals

Course Topics: The five elements of discipline; leave-related misconduct; documentation necessary to discipline an employee for leave-related misconduct and leave abuse; AWOL charges; excessive absence removals; medical inability to perform removals.

Thursday – Understanding Reasonable Accommodation: Entitlements and Processes

Course Topics: The ADA Amendments Act; the reasonable accommodation process; the “regarded as” provision of the ADA; telework and leave as reasonable accommodation; flexible work schedules and alternative work locations; religious accommodation.

Friday  Medical Documentation, Medical Requests and Record Confidentiality

Course Topics: How the ADAAA and GINA impact the collection of medical information; pre- and post-employment medical exams and inquiries; conditional employment offers; medical documentation requests; direct threat; conflicting regulations and contra court decisions.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by July 23):

  • 5 days = $2375
  • 4 days = $1995
  • 3 days = $1575
  • 2 days = $1100
  • 1 day = $575

Standard Tuition (register July 24-August 9):

  • 5 days = $2475
  • 4 days = $2095
  • 3 days = $1675
  • 2 days = $1200
  • 1 day = $675

Metro, Parking, Directions

Metro: The International Student House (1825 R Street NW) is located in convenient proximity to the Red Line. Exit Metro at the Dupont Circle station and proceed to the Q Street/North exit. Head north (you will come off the escalator facing north; if you use the elevator take a left after exiting) on Connecticut Avenue to R Street NW (approximately one block). Turn right onto R Street NW. Cross 19th Street NW and the International Student House will be on the left side of the street approximately halfway down the block. If you reach the Bikeshare dock, you’ve gone too far. Approximate walk time: 7-10 minutes.

Parking: Street parking is metered and is limited to two hours, unless you have a Washington, DC, Zone 2 parking pass. The closest parking garage is at 11 Dupont Circle, approximately two blocks from the International Student House (1825 R Street NW). Approximate walk time: 5 -7 minutes.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Aug
18
Wed
Virtual Training Event – Effectively Managing and Communicating With Federal Employees
Aug 18 – Aug 19 all-day

Download Individual Registration Form

Course Description

The one-size-fits-all approach to managing others is ineffective, and that becomes particularly apparent when the majority of your staff is teleworking.  Drawing upon the latest research and best practices in behavioral science, communication, team effectiveness, and generational studies, while making special consideration of the increased use of telework during the COVID-19 pandemic, FELTG Instructor Dr. Anthony Marchese will share his insight and practical strategies to ensure you are managing for success.

For many of you, employees are starting to return to the workplace, which will create some new management challenges. Rarely has the quality of your communication been more important.

Sessions will be held from 12:30 pm – 4:00 pm eastern, with a break from 2:00-2:30 pm.

Instructor

FELTG Instructor Dr. Anthony Marchese

Anthony Marchese, PhD

Who Should Attend

Federal supervisors and managers; attorneys; Labor and Employee Relations Specialists; EEO specialists; union representatives.

Agenda

Wednesday, August 18 – Managing Effectively

12:30-4:00 pm eastern (break from 2:00-2:30)

Course description: Dr. Marchese will explain the difference between managing and leading, and help you to identify your strength and hone your supervisory skills. Using realistic agency scenarios, participants will learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of their employees and those of the agency.

Learning Objectives

Attendees will learn how to:

  • Identify strategies for managing difficult employees.
  • Successfully manage a mobile workforce.
  • Employ a specific set of skills to resolve workplace conflicts – including virtual conflicts.

Thursday, August 19 – Communicating Effectively

12:30-4:00 pm eastern (break from 2:00-2:30)

Course description: What is stopping you and your team from developing innovative solutions to your most challenging problems? Oftentimes, the problem lies in a unit’s lack of communication. In Day 2 of this interactive virtual training, Dr. Marchese will share several strategies for improving communication with your staff – and it starts with you providing ongoing feedback on employee performance.

Learning Objectives

Attendees will learn how to:

  • (And how often to) communicate performance expectations.
  • Recognize the differences between positive and negative framing.
  • Hold difficult conversations with employees.

Price

  • Early Bird Tuition: $345 per session, $630 for both sessions (register by August 2).
  • Standard Tuition: $395 per session, $685 for both sessions (register August 3-19).
  • Rates per registrant. No split registrations.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex to broadcast its Virtual Training Institute events. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through August 2.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Sep
1
Wed
Virtual Training Event – Honoring Diversity: Eliminating Microaggressions and Bias in the Federal Workplace
Sep 1 @ 1:00 pm – 3:00 pm

Download Individual Registration Form

On his first day in office, President Biden took action to advance racial equity through the federal government and strengthen workplace discrimination protections based on sexual orientation and gender identity. It’s up to each agency now to ensure that it lives up to the President’s direction. Policies and procedures alone will not work. Employees, regardless of race, color, religion, gender identity or sexual orientation, will not feel respected and empowered unless the agency addresses unconscious bias and microaggressions in the workplace.

A microaggression is a comment or action that either intentionally or accidentally targets a marginalized individual or group of people.  If a supervisor or coworker commits a microaggression accidentally, it’s not that big of deal, right? It can’t be bad if the comment was meant as a compliment? No harm, no foul? Wrong. Wrong. Wrong. Microaggressions, whether intentional or not, can be very hurtful to the employees who experience them, and such behaviors indicating implicit bias can lead to discrimination. They are warning signs of a potential hostile workplace. And they put a serious dent in employee morale and productivity.

During this two-hour virtual training, FELTG Instructor Meghan Droste, attorney at law, will explain what microaggressions look like it in their various forms — microinsults, microassaults, and microinvalidations. Ms. Droste will share an implicit bias test, explain its impact, and provide examples. She’ll provide a quick review of EEO law so you can determine when bias or microaggression leads to the level of discrimination.

This is important training for supervisors, EEO specialists, HR practitioners, and employees in general.

Attendees will learn how to:

  • Identify acts of microaggression and acts influenced by implicit bias.
  • Recognize and define harassment.
  • Respond appropriately and effectively when you see a microaggression in the workplace.

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Instructor

Meghan Droste

Price

  • Early Bird Tuition: $295 (register by August 16)
  • Standard Tuition: $325 (register August 17-September 1)
  • Rates per registrant.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device. You may also attend the training event as an audio training, by dialing in over the phone and following along with the materials independently.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals. Group discounts are available until August 16.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Sep
8
Wed
Virtual Training Event – UnCivil Servant: Holding Employees Accountable for Performance and Conduct
Sep 8 – Sep 9 all-day

Download Individual Registration Form

Course Description

FELTG’s flagship course UnCivil Servant empowers federal supervisors and advisers to confidently handle the challenges that come with supervising in the federal workplace. We hope that you never have to fire an employee. But it’s important that you have the tools to effectively address poor performance and misconduct, should the need arise.

Over the course of two half-days, UnCivil Servant identifies misconceptions about performance and misconduct-based actions and provides you with simple step-by-step guidance for taking swift, appropriate and legally defensible actions. The program also covers the very latest with Executive Order 13839, plus OPM regulations on performance and conduct.

Join FELTG for this special event, from wherever you are working – agency office or home. The program will be presented live, and you’ll have time to ask questions and get answers in real time. Note: This course fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

Registrants for both days will also receive a copy of the textbook UnCivil Servant: Holding Federal Employees Accountable for Performance and Conduct, 5th Ed., by William Wiley and Deborah Hopkins.

This program runs from 12:30 pm – 4:00 pm eastern each day, with a 30-minute break from 2:00 – 2:30 eastern.

Download Individual Registration Form

Instructor

Deborah Hopkins

Who Should Attend

Federal supervisors and managers; attorneys; Labor and Employee Relations Specialists; EEO specialists; union representatives.

Agenda

Wednesday, May 19

Accountability for Conduct and Performance, Part I: Accountability and supervisory authority; discipline and misconduct theory and practice; the five elements of discipline; off-duty misconduct; penalty defense and due process.

Thursday, May 20

Accountability for Conduct and Performance, Part II: Discipline procedures and appeals; disciplinary documents; defining unacceptable performance; dealing with poor performers; performance-based removal procedures.

Price

  • Early Bird Tuition: $370 per session, $700 for both sessions (register by August 24).
  • Standard Tuition: $400 per session, $730 for both sessions (register August 25-September 9).
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for its Virtual Training Institute events. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • If an agency wishes to register 10 or more attendees for the full event, a group discount will be applied if all registrations are received and paid for together. Group discount deadline is August 24.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.

Seminar registration includes a PDF copy of the program materials, plus a hard copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive the textbook by the training date, please register by August 24 and provide a shipping address. Registrations received after August 24 will also receive a textbook, but materials are not guaranteed to arrive by the training date.

Sep
13
Mon
MSPB Law Week – Washington, DC @ International Student House (ISH) – Ella Burling Hall
Sep 13 – Sep 17 all-day

COVID-19 Note: As FELTG returns to the physical classroom, we are taking a cautious approach to in-person training. Our events will follow the latest CDC guidance regarding spacing and capacity limits. Currently, masks will be required in all FELTG trainings, whether or not local mask mandates are in place.  Due to health and safety reasons, FELTG reserves the right to hold this class virtually.

Download Registration Form

The civil service world is changing and it’s important to be aware of the new laws and executive orders that apply to you. MSPB Law Week covers the legal requirements and best practices for disciplinary charges and penalties, plus understanding the law and strategy in handling performance cases and defending against whistleblower reprisal complaints. Join top MSPB practitioners and topic authors, and learn the law, strategies, and techniques from their many years of combined experience.

While the near future of the Merit Systems Protection Board remains uncertain, FELTG’s instructors are staying on top of the situation and will provide attendees with the information they need to know.

The program runs 8:30 – 4:00 each day and is pre-approved for 29 CLE credits in Virginia. It is also approved for 29 HRCI general recertification credits.

Instructors

William Wiley, Deborah Hopkins

Daily Agenda

Monday

Adverse Actions: Statutory basis including the Civil Service Reform Act, the Department of Veterans Affairs Accountability and Whistleblower Protection Act, the five elements of every disciplinary case and the burdens of proof, the fundamentals of penalty selection and defense, obtaining testimony to protect the penalty selection should one or more charges fail, types of evidence necessary to support a penalty selection, the MSPB’s power to mitigate a penalty and recent trends in the Board’s use of that authority, educating uninformed arbitrators, using alternatives to discipline.

Tuesday

Charges: Types of charges, parts of a charge, how charges are interpreted, the role of the proposing and deciding officials, capitalizing on the general charge, allowing the inclusion of lesser-included offenses, charging in the alternative, attractive options to difficult charges and common charging mistakes, proving the difficult “intent” charge element, a step by step approach to charge drafting.

Wednesday

Penalties: MSPB and Federal Circuit lead cases in penalty determination, getting “intent” penalties off of “non-intent” charges, proving harsh penalties off of vanilla charges, charging down and proving up, how the maximum penalty is established, an update of recent Board and court decisions: what’s really new and what’s old wine in new bottles, placing the emphasis on notice, the Board’s lack of a quorum, penalty mitigation changes.

Thursday

Unacceptable Performance: Performance actions in perspective, drafting a defensible performance standard, implementing PIP’s, defeating the PIP rollercoaster, accommodating disability-related poor performance, converting an unacceptable performance problem into a Part 752 disciplinary action, termination based on failing a performance quiz.

Friday

Defending Against Whistleblower Reprisal Claims and other Affirmative Defenses: Whistleblower claims: protected disclosures and whistleblower reprisal, claims of harmful error, reprisal for union activity, excessive penalty findings.

Pricing

Seminar registration includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins.

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by August 27):

  • 5 days = $2415
  • 4 days = $2035
  • 3 days = $1625
  • 2 days = $1145
  • 1 day = $595

Standard Tuition (register August 28-September 17):

  • 5 days = $2495
  • 4 days = $2135
  • 3 days = $1725
  • 2 days = $1245
  • 1 day = $695

 

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Sep
20
Mon
EEOC Law Week – Washington, DC @ International Student House (ISH) – Ella Burling Hall
Sep 20 – Sep 24 all-day

COVID-19 Note: At this time, this class will ONLY be held virtually. If travel and group gathering restrictions are lifted and FELTG decides to hold this class in person in Washington, DC, FELTG will give priority transfers to individuals registered for the virtual training, who wish to attend in person.  

Click here for EEOC Law Week Virtual Training Event Page and Registration

If you’re looking for training that covers the gamut of EEO issues, and provides usable guidance for all practitioners, regardless of experience level, this is it: FELTG’s EEOC Law Week. FELTG’s expert speakers, drawing on years of experience from all sides of the litigation table, deliver a fast-paced week of strategies, principles, and authorities relative to the major aspects of the field of discrimination law in the federal government. This course is updated for 2021, and has a whole day focused on harassment. Register early because EEOC Law Week regularly sells out.

The program runs 8:30 – 4:00 each day and is pre-approved for 29 CLE credits in Virginia. It is also approved for 29 HRCI general recertification credits.

 6 per day Monday – Thursday; 5 on Friday.

Instructors

TBD

Daily Agenda

Monday

Basic EEOC, Nuts & Bolts: The Basics – Statutory authority and jurisdiction of EEOC, an overview of the theories of discrimination, overview of EEO process, amended and consolidated complaints; timeliness issues in the wake of the Supreme Court decisions in Morgan and Ledbetter.

Tuesday

Contractor Complaints; Intentional Discrimination and Reprisal Cases: Contractor complaints; intentional discrimination analysis and cases; selection & promotion cases; a focus on national origin and religious discrimination cases; reprisal analysis and cases.

Wednesday

Accommodating Individuals with Disabilities: The Rehabilitation Act, the Americans with Disabilities Act Amendments Act, defining individuals with a disability, major life activities and substantial limitation; essential job functions, the interactive process, types of reasonable accommodation; the Genetic Information Nondiscrimination Act (GINA) regulations.

Thursday

Current Trends in EEO Law: a Focus on Harassment: The latest on what’s happening in EEO, hostile environment harassment, gender stereotyping, same-sex harassment sexual orientation and transgender discrimination, non-EEO harassment; settlement.

Friday

Mixed Cases; Damages & Remedies: Mixed cases; overview of Equitable Remedies: back pay, front pay, reinstatement; non-pecuniary and pecuniary damages, past and future damages, damages offsets, the duty to mitigate damages, collateral sources and pre-existing conditions, multiple causations of harm, the eggshell complainant.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by September 3):

  • 5 days = $2375
  • 4 days = $1995
  • 3 days = $1575
  • 2 days = $1100
  • 1 day = $575

Standard Tuition (register September 4-24):

  • 5 days = $2475
  • 4 days = $2095
  • 3 days = $1675
  • 2 days = $1200
  • 1 day = $675

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Nov
15
Mon
Employee Relations Week – Denver @ Sheraton Denver West
Nov 15 – Nov 19 all-day

COVID-19 Note: As FELTG returns to the physical classroom, we are taking a cautious approach to in-person training. Our events will follow the latest CDC guidance regarding spacing and capacity limits. Currently, masks will be required in all FELTG trainings, whether or not local mask mandates are in place.  Due to health and safety reasons, FELTG reserves the right to hold this class virtually.

Download Registration Form

As an Employee Relations Specialist, you have a challenging job, and you never know just what personnel challenges might find a spot on your ever-increasing “to do” list.

This seminar starts by grounding the student in the laws, regulations and policies associated with job functions, and provides an explanation on how ER fits within the agency’s greater HR function. After the basics, we’ll dive in to a number of unique topics, which include (but definitely are not limited to) performance plans, standards and recognition; hours of work — including overtime and compensatory time; pay and RIFs; furloughs; handling specific disciplinary situations; leave – including types, accrual, FMLA, military leave and leave stacking; involuntary separations; dispute resolution; EAPs; medical issues and injury compensation; drug testing; plus basic EEO information – including disparate treatment, disparate impact and reasonable accommodation.

Daily sessions run from 8:30 a.m. to 4:30 p.m.

Instructor

Barbara Haga

Daily Agenda

Monday

Introduction to Employee Relations: Functions, key terms and concepts; intersection of Employee Relations and Labor Relations; merit system principles; hours of work; modified schedules; overtime; types of leave.

Tuesday

Leave Administration: Introduction to Family and Medical Leave Act (FMLA); Medical documentation; military leave; administrative leave; performance management appraisal periods; monitoring performance; grievances and appeals; 432 actions.

Wednesday

Performance Issues & Introduction to EEO: Performance Plans; Performance measures; employee recognition; Employee Assistance Programs (EAPs); introduction to Equal Employment Opportunity (EEO): framework and disparate impact.

Thursday

Discipline Issues: Discipline Overview; Responsibilities of HR and supervisors; adverse actions; penalties; alternative discipline; standards of proof; harmful error; specific disciplinary situations; methods of dispute resolution.

Friday

Employee Relations Potpourri: Separations, Retirement; Involuntary Actions; Medical issues: qualification and documentations; reasonable accommodation; drug testing; roles and responsibilities of HR in the process.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by November 1):

  • 5 days = $2375
  • 4 days = $1995
  • 3 days = $1575
  • 2 days = $1100
  • 1 day = $575

Standard Tuition (register November 2-19):

  • 5 days = $2475
  • 4 days = $2095
  • 3 days = $1675
  • 2 days = $1200
  • 1 day = $675

 

Lodging

The host hotel, the Sheraton Denver West, has a limited block of rooms set aside at the per diem rate. Call the hotel directly at 303-987-2000 and mention this training event to receive the special rate.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jul
25
Mon
Managing Federal Employee Accountability – Chicago @ The Palmer House - a Hilton Hotel
Jul 25 – Jul 29 all-day

Registration Coming Soon

Attention, all federal supervisors (and those who advise them): this is a program you can’t afford to miss. This week covers a range of topics including employee accountability for conduct and performance, managing leave abuse, handling EEO complaints, reasonable accommodation, workplace management and leadership skills, and managing difficult employees.

Supervisors who complete this training meet OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

The program runs 8:30 – 4:00 each day.

Instructors

TBD

Daily Agenda:

Monday

Uncivil Servant: Holding Employees Accountable for Conduct: Fundamentals of disciplinary actions; establishing rules of conduct; proving misconduct; selecting a defensible penalty; providing due process via agency discipline procedures; drafting disciplinary documents; alternatives to discipline.

Tuesday

The Supervisor’s Role in EEO: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability, genetic information and reprisal; documentation to help you defend against frivolous complaints; what to do if you’re a Responding Management Official in a complaint.

Wednesday

Maximizing Accountability in Performance: Eliminating unnecessary barriers to addressing poor performance; analyzing your existing appraisal systems; writing clear, measurable, and enforceable performance standards; Within Grade Increases (WIGIs); eliminating unacceptable performance requirements that are not based on law/regulation; employee opportunity periods.

Thursday

Handling Employee Leave Issues: An overview of leave types and entitlements; annual leave; sick leave; AWOL and Leave Without Pay; FMLA crash course; medical certification requirements; substitution of paid leave; handling complicated leave issues; leave abuse.

Friday

Effectively Managing Today’s Federal Workforce: Communicating effectively with employees; managing teleworkers; managing a multigenerational workforce; handling difficult employees; mentorship.

Supervisors who attend the full week will receive a certificate verifying participation in OPM’s mandatory training requirements for new supervisors, found at 5 CFR 412.202(b).

Pricing

Coming soon.

Registered participants will receive a copy of the textbook UnCivil Servant, fifth edition, by Wiley and Hopkins.

Lodging: The host hotel, the Palmer House, has a limited number of rooms available at the federal per diem rate. Please contact the hotel directly at 312-726-7500 and mention this event to check rate availability.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

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