FELTG Executive Director Deborah Hopkins instructing a class
Federal Workplace Challenges: Managing Performance, Conduct, Reasonable Accommodation, and Behavioral Health Issues – Honolulu @ Ala Moana Hotel
Jun 29 – Jul 1 all-day

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Performance. Conduct. Reasonable Accommodation. Behavioral Health Issues. Whether you’re a supervisor, or someone who advises them, these are the kind of workplace challenges that make you pause, and doubt yourself. There seems to be more questions than answers:

  • Is attendance really not an essential function of a job?
  • When it comes to disciplinary action for misconduct, do I have to treat all employees the same?
  • Should I hold off putting an employee on an ODAP until he has his upcoming annual rating?
  • What do I do when an employee with bipolar disorder is going through a manic phase?
  • Must I allow an employee to telework as a reasonable accommodation?
  • What am I supposed to do when my employee is on an ODAP?
  • What do I do if I suspect an employee is going to become violent?

The answers aren’t easy because they often require understanding more than just what the law says. Only FELTG training gives you the specific legal, practical, and clinical guidance you need to reply effectively to these and similar challenging situations. Join FELTG in Hawaii for an intensive three-day training and we’ll provide you the the tools and knowledge to better understand how to:

  • Determine the appropriate “disciplinary” action to take in a situation.
  • Deal with employees who have mental and behavioral health issues.
  • Effectively take an unacceptable performance action that will stand up to third party scrutiny.
  • Respond appropriately to the most challenging reasonable accommodation requests.

The program runs 8:30 – 4:00 each day.


Deborah Hopkins, Shana Palmieri

Daily Agenda:


Uncivil Servant: Holding Employees Accountable for Performance and Conduct: Fundamentals of disciplinary actions and unacceptable performance actions; establishing rules of conduct; proving misconduct; selecting a defensible penalty; providing due process via agency discipline procedures; writing valid performance standards; implementing a Performance Demonstration Period; removing employees for unacceptable performance in 31 days.


Reasonable Accommodation in the Federal Workplace: Understanding the ADA Amendments Act and the Rehabilitation Act; the reasonable accommodation process for employees with disabilities; the “regarded as” provision of the ADA; essential functions and the “qualified” individual; undue hardship; telework, modified work scheduled and leave as reasonable accommodation; medical documentation; religious accommodation entitlements and how they differ from disability accommodation.


Handling Behavioral Health Issues and Threats of Violence: Understanding mental impairments and other behavioral health issues; types of mental disabilities and how they may exhibit in the workplace; dealing with suicidal employees; dos and don’ts when working employees who have behavioral health issues; myths and facts about targeted violence in the workplace; individual characteristics that put an employee at higher risk of committing an act of violence; steps to take if someone becomes violent in the workplace; developing and implementing an in-house threat management team to deal with threat assessments; risk management; the best ways to keep employees safe during a crisis.


Early Bird Tuition (registration required by June 15, 2021)

  • 3 days = $1400
  • 2 days = $1000
  • 1 day = $560

Standard Tuition (registrations received June 16-July 1, 2021)

  • 3 days = $1500
  • 2 days = $1100
  • 1 day = $660


Seminar registration includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training will not be refunded, and will not be given credit toward another course after the cancellation date on the registration form. No-shows will not be refunded or given credit toward future courses.

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