Supervising in a Unionized Environment
2099-08-28 08:00 - 17:00 (America/New_York)
Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This course will explain those specifics and provide Federal supervisors with information about working with Federal labor unions.
This interactive and engaging course provides a road map for Federal supervisors who oversee bargaining unit employees. After a brief overview and history of Federal labor law, you’ll be guided through how to manage challenges such as requests for information, official time, and union presence in meetings. You will leave the session with a solid understanding of employee, union, and management rights.
Learning objectives

Understand the unique rules for employees in a bargaining unit.
Handle information requests from the union.
Identify when official time is allowed, and when it isn’t.
Recognize when a meeting is a formal discussion, and how to properly notify the union.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

The Performance Equation: Providing Feedback That Makes a Difference
2099-08-28 08:00 - 17:00
Don’t let anxiety, frustration, or confusion prevent you from having honest performance-related discussions with your employees. Providing feedback effectively is a skill that can — and should — be developed.
This training session will equip participants with the necessary tools to nurture a culture of candor that will lead to healthy and actionable feedback. You’ll learn best practices for motivating and recognizing employees, and neuroscience-based strategies for maximizing performance even when leading employees in a virtual environment. We will expose feedback myths and share the ineffective practices that you need to avoid.
Learning objectives

Communicate performance expectations.
Supervise effectively in a virtual environment.
Differentiate between positive and negative framing.
Identify behavioral styles, including your own, to provide feedback that is better understood and more useful.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Handling Telework and Hybrid Work Challenges
2099-08-28 08:00 - 17:00
With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? And how do you handle the increasing number of requests to telework, especially those citing the request as an accommodation for a disability?
This class provides guidance on swiftly and effectively addressing unacceptable performance, regardless of where the employee is working. It also touches on setting expectations and monitoring performance of employees who aren’t onsite, as well as determining when to say yes to a request for reasonable accommodation to telework – and when to say no.
Learning objectives

Appropriately handle requests for telework as a reasonable accommodation.
Write valid performance standards that apply to the employee’s current working situation.
Improve skills for handling unacceptable performers.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.
Is this Training Compliant with the 2025 Executive Orders?
All FELTG classes are in compliance with the Trump administration’s Executive Orders.

UnCivil Servant: The Next Level
2099-08-28 08:00 - 17:00
UnCivil Servant: Holding Employees Accountable for Performance and Conduct has empowered thousands of Federal supervisors and advisers to confidently and effectively address unacceptable performance and misconduct. Now it’s time to take those learned skills to a new level.
This interactive, workshop-based training tackles the intersection of performance and conduct issues with other areas of the law including pending discrimination complaints, allegations of reprisal or hostile work environment, and disability accommodation requests.
Learning objectives

Take swift, appropriate, and legally defensible actions in even the most challenging of circumstances.
Recognize what to do if you’re a new manager with different expectations than your predecessor.
Manage unacceptable performance issues with an employee that has a reasonable accommodation in place.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.
Is this Training Compliant with the 2025 Executive Orders?
All FELTG classes are in compliance with the Trump administration’s Executive Orders.

Effectively Managing and Communicating with Employees
2099-08-28 08:00 - 17:00
This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of employees and those of the agency.
Learning objectives

Identify and hone your supervisory skills.
Manage difficult employee personality types and a multigenerational workforce.
Use structured communication with your employees.
Develop conflict resolution skills.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Leave-related Discipline and Medical Removals
2099-08-28 08:00 - 17:00
Federal employees enjoy a wide variety of leave-related benefits. And sometimes they enjoy a little too much leave. Can you discipline, or even remove, an employee for using too much leave? Or, what do you do if the employee just doesn’t show up for work?
Let FELTG take you through all the permutations of absent employees, as well as how to handle employees who are unable to perform the job due to medical reasons. The course includes a workshop to help you hone the skills you need to handle the most challenging leave situations.
Learning objectives

Handle the leave abuser according to the legal discipline process.
Identify the documentation necessary to discipline an employee for leave abuse.
Understand AWOL, leave restriction, excessive absence removals, and medical inability to perform removals.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Mentoring Matters
2099-08-28 08:00 - 17:00
The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. Do you agree, but don’t know where to start?
This class will provide a comprehensive overview of mentoring, include guidance for improving the mentoring program at your agency, and show you how to utilize mentorship skills in leadership roles.
Learning objectives

Define what mentoring is – and isn’t.
Identify benefits of mentorship to the mentor and the protege.
Develop and implement a mentoring program at your agency.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

The Supervisor’s Role in EEO
2099-08-28 08:00 - 17:00
For many Federal supervisors, the EEO process is mysterious and foreboding, and anxiety about pending cases may keep you awake at night. With this course, FELTG aims to clarify the process and help you understand exactly what to expect when an employee files an EEO complaint against you.
FELTG’s experienced instructors will describe the supervisor’s role throughout the EEO process, and will provide specific guidance on how to handle each step, whether the complaint involves allegations of intentional discrimination, hostile work environment harassment, retaliation, or failure to accommodate.
Plus, we’ll discuss the types of legitimate, nondiscriminatory evidence you can provide to answer any claim of discrimination filed against you. Finally, we’ll cover options including alternative dispute resolution, mediation, and settlement.
Learning objectives

Understand what to do if you’re a Responding Management Official in a complaint.
Defend yourself against frivolous EEO complaints.
Foster a healthy work environment where fewer complaints are filed.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Developing and Defending Discipline: Holding Federal Employees Accountable
2099-08-28 08:00 - 17:00
Holding Federal employees accountable for performance and conduct is easier than you might think. Too many supervisors believe that an employee’s protected activity precludes the supervisor from initiating a suspension or removal, but that’s just not true.
Part 1: Accountability for Performance and Conduct
FELTG is here to make Federal supervisors’ lives easier by clarifying how to take defensible misconduct actions quickly and fairly – actions that withstand scrutiny on appeal by the MSPB, EEOC, or in grievance arbitration. Understand how to investigate misconduct, plus the craft behind drafting charges and the importance of the Douglas factors in penalty selection.
Then, we shift the discussion to performance – from writing valid performance standards to removing an employee for unacceptable performance. Longer classes may also cover handling the absent employee, mentorship, union considerations, or supervisor liability.
Part 2: Defending Against Discrimination Complaints: The Supervisor’s Role
Attendees will leave this class with a thorough understanding of the EEO complaint process in the Federal government, from recognizing the protected categories (race, color, national origin, religion, sex, age, disability, genetic information, and reprisal) to what happens if you’re a Responding Management Official or a witness in a complaint.
Learning objectives

Identify the tools supervisors have for addressing misconduct and unacceptable performance.
Implement a Performance Demonstration Period when necessary.
Know what to do if you’re a Responding Management Official in a complaint.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

UnCivil Servant: Holding Employees Accountable for Performance and Conduct
2099-08-28 08:00 - 17:00
FELTG’s flagship course UnCivil Servant empowers Federal supervisors and advisers to confidently handle the challenges that come with supervising in the Federal workplace. It shatters misconceptions about performance and misconduct-based actions and offers step-by-step guidance for taking swift, appropriate, and legally defensible actions.
The class begins with a discussion of accountability and supervisory authority and highlight the differences between performance and misconduct issues before launching into discipline theory and practice, including the types of discipline, disciplinary charges, using the Douglas factors in penalty selection, and due process considerations. After a discussion of disciplinary documents, procedures and appeals, the class switches focus to dealing with unacceptable performance. Learn how to set realistic performance expectations, clarify vague performance standards, and implement a performance demonstration period (DP, what some agencies call a PIP), and successfully implement the performance-based removal procedures when necessary.
Learning objectives

Identify the tools supervisors have for addressing misconduct and unacceptable performance.
Name the five elements of discipline and describe how the Douglas factors aid in selecting a defensible penalty.
Properly implement a performance Demonstration Period (DP), often referred to as a PIP.
Identify alternatives to discipline and situations where they might be appropriate.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

EEO Compliance Training
2099-08-28 08:00 - 17:00
When the EEOC issues a finding of discrimination, harassment, reprisal, or failure to accommodate, it’s common for the Commission to order mandatory compliance training for the offenders. Sometimes, the orders are required for all supervisors or all staff within an organization – and there’s usually a short window to complete the training.
While some may jokingly refer to this as “punishment training,” it’s anything but: It’s an opportunity to learn from specific mistakes and help attendees understand how to foster a diverse and inclusive work environment where everyone feels safe to contribute. If your agency is required to provide compliance training as the result of a very specific EEO issue, why-oh-why would you want to buy a generic recording made 5 years ago and “check the box” to meet the order? Wouldn’t it do your agency’s employees good to have a training tailored to the exact problems you’ve encountered?
One of the reasons the EEOC orders training is to prevent the issue from occurring again. If you have an order from the EEOC to provide training, consider FELTG as an option. From one-on-one coaching to presentations for dozens of supervisors or employees, we can make your compliance training worthwhile – and effective.
Sample topics available:

Providing reasonable accommodation to individuals with disabilities.
Preventing and correcting workplace harassment.
Making nondiscriminatory selections and promotions.
Avoiding EEO reprisal and per se reprisal.
Understanding medical documentation and medical records confidentiality.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Addressing Age Discrimination in the Federal Workplace
2099-08-28 08:00 - 17:00
A reference to dinosaurs, a joke about retirement, or the snide “OK Boomer” – nothing wrong with that if it’s said in fun, right? Wrong! And if you think those are the only actions that’ll lead to an age discrimination claim, you’re wrong again.
In this 60-minute discussion on age discrimination, you will learn what the law says you can and can’t say or do in the workplace when it relates to an employee’s age. This session covers everything from hiring to promotion, and hostile work environment to performance appraisals.
Learning objectives

Understand the various theories of age discrimination in the Federal workplace.
Identify the types of conduct that give rise to age discrimination claims.
Know the dos and don’ts when discussing age-related topics in the workplace including retirement, OWBPA, and more.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Avoiding the Dangers of EEO Reprisal
2099-08-28 08:00 - 17:00
When a complaint is filed with your agency’s EEO office, it’s possible that something very wrong has happened. And it’s possible nothing happened at all. Yet, how agency officials respond to that complaint could go a long way towards not only resolving the complaint, but also ensuring you don’t make matters worse.
Too often, a supervisor or agency official’s response to an EEO complaint leads to a claim of reprisal. And more often than anyone should expect, that reprisal claim survives, even when it’s found that the original complaint’s discrimination allegations had no merit. Reprisal claims make up the bulk of EEO complaints. This course will prepare you to make sure your words and actions don’t lead to a finding of reprisal.
Learning objectives

Identify the elements of a valid reprisal claim.
Understand why supervisors retaliate, and how to get them to stop.
Recognize per se reprisal claims.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Avoiding Mistakes in Selection and Promotion Cases
2099-08-28 08:00 - 17:00
Selection and promotion processes can be emotional, especially for those who aren’t selected. If you’re a Federal EEO practitioner or supervisor, chances are you’ve had a case where an employee alleges that they were not selected or promoted because of something other than job qualifications.
Nonselection cases present agency reps with major challenges, from properly defining the claim to collecting the right information during the investigation, and, eventually, to presenting evidence at the hearing or in a motion for summary judgment.
Learning objectives

Ensure that your selection criteria are valid and objective.
Explain the importance of selection records.
Defend your selection cases before the EEOC or an arbitrator.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Barking Up the Wrong Tree? Service and Emotional Support Animals in the Workspace
2099-08-28 08:00 - 17:00
Most of us know something about service animals, but what about emotional support animals, comfort animals, and the like? Are they permitted in the workplace? The EEOC’s stance that an emotional support animal may be a required reasonable accommodation for a qualified individual with a disability, even if it is not a trained service dog, fails to provide an easy answer.
This presentation will provide guidance to help you make this challenging reasonable accommodation determination.
Learning objectives

Determine the difference between a service animal and an emotional support animal.
Recognize when an emotional support animal would be a reasonable accommodation.
Effectively navigate the interactive process when requests for animals in the workplace arise.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Dealing with ‘Other’ Harassment: It’s Not Always About EEO
2099-08-28 08:00 - 17:00
Not everyone has the same definition of “harassment.” While most professionals recognize harassment that violates Title VII, some employees consider it harassment when supervisors provide critical performance feedback or assign work. In between, there are threatening, intimidating, and disturbing acts that are unrelated to protected classes, but nonetheless may be non-EEO harassment and must be addressed as misconduct.
This program will identify the lines that separate different levels of harassment, both perceived and real. It will also explain how and when to address harassment as misconduct.
Learning objectives

Differentiate between non-EEO harassment, EEO harassment, and actions that don’t qualify as harassment.
Use the appropriate disciplinary framework for handling harassment.
Recognize agency obligations for addressing harassing employee behavior.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

The Dos and Don’ts of Reasonable Accommodation for Pregnant Employees
2099-08-28 08:00 - 17:00
This training focuses on a law that went into effect in 2023: the Pregnant Workers Fairness Act (PWFA), which requires agencies to provide reasonable accommodations to employees who have medical restrictions related to pregnancy, childbirth, and related medical conditions.
This training will answer the following questions: What are your responsibilities under the PWFA? What are some examples of PWFA reasonable accommodations? What is the best way to prepare for the interactive process when discussing accommodations for pregnancy-related restrictions?
Learning objectives

Identify potential accommodations for pregnant employees.
Determine an appropriate length of time for a pregnancy-related accommodation.
Understand how the EEOC will analyze charges regarding accommodations for employees affected by pregnancy, childbirth, or related medical conditions.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Disability Accommodation: Navigating the Interactive Process
2099-08-28 08:00 - 17:00
Potential reasonable accommodations should be discussed by the employee and the agency, through what the EEOC refers to as “the interactive process.” So, what exactly does the interactive process involve?
This course explains what agencies need to know when they work with employees on reasonable accommodation, including practical applications and best practices.
Learning objectives

Determine the essential functions of the job.
Recognize who gets to select the accommodation.
Hold successful reasonable accommodation discussions with employees.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

The Reasonable Accommodation Mistakes Agencies Make
2099-08-28 08:00 - 17:00
If you’ve ever used undue hardship to deny an accommodation request or asked for more information from an employee’s doctor, we have two words for you: Uh oh.
Oftentimes the best way to learn is by making mistakes. But not when it comes to reasonable accommodation law. This course provides the opportunity to learn from the costly and embarrassing blunders that other agencies have already made.
Learning objectives

Identify the steps to take when an employee informs you of his or her disability.
Determine if telework or leave would be an effective accommodation.
Understand why undue hardship is rarely a successful defense for denying an accommodation request.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Revisiting Existing Reasonable Accommodations
2099-08-28 08:00 - 17:00
You’ve gone through the interactive process and come up with a reasonable accommodation that both you and the employee think will be effective. Are you done? Not even close. And what happens if a new supervisor comes in and wants to change a long-standing accommodation?
Over time, certain accommodations will still be effective – and some may lose their effectiveness. They may no longer be needed. The nature of the work might change. Or, perhaps, a more effective accommodation has become available. It’s more important than ever for agencies to be aware of the benefits and drawbacks of revisiting existing accommodations.
Learning objectives

Restart the interactive process when necessary.
Make an appropriate, individualized reasonable accommodation determination.
Understand when NOT to visit an existing accommodation.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Accommodating Invisible Disabilities in the Federal Workplace
2099-08-28 08:00 - 17:00
From chronic pain and chronic fatigue to depression and diabetes, disabilities are not always visible or obvious in the workplace. And the number of employees with hidden or invisible disabilities continues to grow.
This course explains how to properly navigate the laws, regulations, and EEOC guidance while taking a commonsense approach to reasonably accommodating hidden disabilities. You’ll leave with examples of accommodations that have proven successful.
Learning objectives

Recognize myths and misconceptions about specific disabilities.
Determine whether the employee is a qualified individual.
Use the interactive process to find an effective reasonable accommodation.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Eliminating Microaggressions and Bias in the Workplace
2099-08-28 08:00 - 17:00
What is a microaggression? Can microaggressions ever rise to the level of unlawful workplace harassment? And if they aren’t acts of discrimination, why should you care?
During this training, FELTG will explain what microaggressions look like it in their various forms — microinsults, microassaults, and microinvalidations. Plus, we’ll discuss how to identify such behaviors and put parameters in place to stop unwelcome behavior before it becomes a liability issue for your agency or organization.
Learning objectives

Identify acts of microaggression and actions influenced by implicit bias.
Recognize and define harassment.
Respond appropriately and effectively when you see a microaggression in the workplace.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Understanding and Managing Employees with Behavioral Health Issues
2099-08-28 08:00 - 17:00
If one of your agency’s employees had a mental health crisis in the workplace, would you know what to do? And with many employees working remotely, how would you even know?
One in six workers may be experiencing mental health problems at any given time, according to recent studies. This session provides an understanding of mental and behavioral health conditions and the impact they have on the individual, as well as strategies to effectively provide supervision and management to ensure a productive workplace. Learn to walk that tenuous line between providing accommodations and support for a mental health condition and holding employees accountable for performance and conduct.
Learning objectives

Improve performance and success for employees with mental health conditions.
Effectively accommodate employees with behavioral health conditions.
Set appropriate boundaries and expectations in the workplace.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

When Contractors File EEO Complaints: Questions and Answers for Federal Agencies
2099-08-28 08:00 - 17:00
If a contractor files an EEO complaint against your agency, is your agency liable? Don’t say “No” quite so quickly.
The Federal sector EEO process is not exclusively limited to civil service employees. In certain cases, contractors under agency supervision can file EEO complaints if the agency is determined to be a “joint employer.” This training will take you through the steps necessary to determine whether your agency passes the joint employer test – and what to do if it’s determined a contractor has standing to file an EEO complaint against the agency.
Learning objectives

Explain the Ma test and how it should be applied.
Identify the roles and responsibilities of agency personnel when contractors start the EEO process.
Recognize the defenses to the joint employer allegation.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Assessing Risk and Taking Action: Threats and Violence in the Workplace
2099-08-28 08:00 - 17:00
Whether it’s a disgruntled employee or customer, a domestic issue that follows an employee to work, or an unknown individual intent on causing harm, workplaces are at a distinct risk of violent incidents. And that risk may be heightened when it’s a Federal workplace.
How do you prepare yourself to protect the lives of those around you? Are there risk factors that might give you an indication of when someone will become violent? What can you do to help prevent a violent tragedy from occurring where you work? This class will answer all those questions and more.
Learning objectives

Identify warning signs that violence may be imminent.
Create internal threat assessment protocol.
Recognize the personality traits and cognitive issues that contribute to violent behavior – and those that don’t.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Understanding Neurodivergence in the Workplace
2099-08-28 08:00 - 17:00
Research estimates that around 1% of the population has an autism spectrum disorder, between 5-9% are estimated to have a learning disability, and just under 10% have a diagnosis of ADHD. The ability to recruit and retain neurodivergent employees will make your agency more effective, and understanding how slight workplace accommodations can allow a neurodivergent employee to thrive benefits not only the agency but its customers and stakeholders as well.
This training will provide an overview of diagnoses that fall under the term “neurodivergence” and share guidance on how to best create a workplace that is supportive for all employees.
Learning objectives

Recognize the skills and challenges neurodivergent individuals may bring to the workplace.
Use a strengths-based management approach to create a supportive workplace.
Identify workplace accommodations for qualified individuals.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Advanced EEO: Navigating Complex Issues
2099-08-28 08:00 - 17:00
When EEO challenges arise, they rarely show up as run-of-the-mill simple scenarios you’ve worked through in a training class. Are you an EEO professional, attorney or advisor eager to learn how to more effectively manage complicated or high-profile EEO issues?
This full- or multi- course provides guidance on challenging questions, such as: Can an agency be held liable for retaliation in a disciplinary action if the deciding official was unaware of the employee’s prior protected activity? Or when does misuse of an employee’s pronoun constitute sex-based harassment or discrimination? This class is continually refreshed to ensure it addresses the most complex and critical issues of today’s workforce.
Learning objectives

Effectively respond to all EEO situations, regardless of how perplexing they may be.
Institute check-ins with employees after granting reasonable accommodations.
Differentiate among the requirements of disability, pregnancy, and religious accommodations.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Fundamentals of EEO: Nuts and Bolts
2099-08-28 08:00 - 17:00
If you haven’t played a role in any part of the Federal EEO process, it might seem like an overwhelming mystery. This class explains, in practical terms, everything you need to know to have a fundamental understanding of Federal EEO law and process.
Participants will be guided through each step of the process, from pre-complaint counseling to formal complaints to EEOC hearings and appeals, and will leave class with a thorough understanding of the various types of workplace discrimination.
Learning objectives

Identify the statutory authority and jurisdiction of EEOC.
Recognize the various theories of discrimination.
Explain how timeliness issues impact case processing.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

Medical Exams and Inquiries under the ADA and GINA
2099-08-28 08:00 - 17:00
Did you know that the innocent release of medical information can result in an expensive decision against an agency even if no actual harm was done to the employee?
This training will explain how and when to collection medical information without going astray of the Americans with Disabilities Act, the Americans with Disabilities Act Amendments Act, and the Genetic Information Nondiscrimination Act. Topics include medical documentation confidentiality, conditional offers of employment, requests for reasonable accommodation, the “regarded as” provision of the ADA, and much more.
Learning objectives

Define and understand the term direct threat.
Recognize when pre- and post-employment exams and inquiries are permitted.
Identify who should – and who should not – be collecting and management medical information.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.
Is this Training Compliant with the 2025 Executive Orders?
All FELTG classes are in compliance with the Trump administration’s Executive Orders.

Reasonable Accommodation for Disabilities: What You Need to Know
2099-08-28 08:00 - 17:00
How do you determine if an employee has a disability? What does qualified individual mean? What exactly is the interactive process? Do you have to approve telework as an accommodation? What if an employee’s disability is invisible? And how do the Americans with Disabilities Act, the Amendments Act, and the Rehabilitation Act apply to your agency?
This course can be adapted to the audience, and can be delivered as a keynote presentation, a multi-day workshop, or anything between.
After explaining the reasonable accommodation process for individuals with disabilities, choose the focus: a supervisor’s role in reasonable accommodation; handling perplexing reasonable accommodation challenges; telework or leave as accommodation; who chooses the accommodation; accommodating invisible disabilities; revisiting existing accommodations; and much more.
Learning objectives

Understand who is – and isn’t – entitled to workplace reasonable accommodation.
Identify the essential job functions of a position.
Explain the interactive process and its role in accommodating an employee with a disability.

Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.
Is this Training Compliant with the 2025 Executive Orders?
All FELTG classes are in compliance with the Trump administration’s Executive Orders.
