Barking Up the Wrong Tree? Service and Therapy Animals in the Workspace


Single viewer use only. Not for network use. Please contact FELTG for information on group access or network licensing.

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Pet ownership increased and animal shelters emptied during COVID-enforced lockdowns in 2020. Undoubtedly, remote workers have enjoyed the therapeutic benefits that come with owning a pet. But does that make their new furry friends therapy or emotional support animals? And can no-longer-remote employees bring their new four-legged friends to the workplace? In most cases, the answer is an easy no. But if it’s a reasonable accommodation request, the answer isn’t quite as definitive.

The EEOC’s stance that an emotional support animal may be a required reasonable accommodation for a qualified individual with a disability, even if it is not a trained service dog, fails to provide an easy answer.

Attendees will learn how to:

  • Determine the difference between a service animal and a therapy animal.
  • Recognize when an emotional support animal would be a reasonable accommodation
  • Effectively navigate the interactive process.




Ricky Rowe, Deb Hopkins

Additional information


DVD, USB Drive

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