EEO Training Courses

The realm of Equal Employment Opportunity is as vast and diverse as the people it represents. FELTG offers onsite programs to train EEO attorneys, practitioners and supervisors on the strategies, principles, and authorities relative to federal sector discrimination law. These courses can be modified to meet the legal requirements of executive and legislative branch agencies.


 

EEO-1: Fundamentals of Federal EEO: Nuts & Bolts (1 day)

If you haven’t played a role in any part of the federal EEO process, it likely seems a mystery. This one-day class spells out everything you need to know to have a fundamental understanding of federal EEO. We’ll guide you through each step of the process, from pre-complaint counseling to formal complaints to EEOC Hearings, and you’ll leave class with a thorough understanding of the various types of workplace discrimination.

Course Topics: Statutory authority and jurisdiction of EEOC; theories of discrimination; overview of the EEO process; amended and consolidated complaints; timeliness issues.


 

EEO-2: Reasonable Accommodation under the ADA and Rehabilitation Act: What You Need to Know (1-3 days)

How do you determine if an employee is disabled? What does qualified individual mean? What exactly is the interactive process? This course will provide answers to those questions, and then dive into some of the most perplexing reasonable accommodation challenges, including requests to telework, leave as accommodation, who chooses the accommodation, invisible disabilities, and more.

Course Topics: The Rehabilitation Act and the Americans with Disabilities Act Amendments Act; Genetic Information Nondiscrimination Act (GINA) regulations; defining an individual with a disability; major life activities and substantial limitations; essential job functions; the interactive process; types of reasonable accommodation; telework as reasonable accommodation.


 

EEO-3: Understanding Sexual Harassment and other Hostile Environment Claims (1/2 – 1 day)

The #MeToo movement has brought about a greater understanding of the impact of this reprehensible harassing behavior, as well as the importance of taking action rather than ignoring it. Join us for this half- or full-day session as we explain – in clear terms – the law on sexual harassment and other hostile environment claims in federal agencies. Learn when your agency could be considered liable, what you can and should be doing to prevent it, and what is required for corrective action to be prompt and effective.

Course Topics: The elements of a claim; unwelcome conduct that leads to hostile environment claims; severe or pervasive standard; tangible employment actions; the EEO process; mitigating agency liability; taking corrective action; disciplining the offender.


 

EEO-4: Medical Exams & Inquiries under the ADA & GINA (1 day)

Did you know that the innocent release of medical information can result in an expensive decision against an agency even if no harm was done to the employee? Understanding how the Americans with Disabilities Act, the Amendments Act, and the Genetic Information Nondiscrimination Act impact the collection of medical information is important. This full-day training will explain when pre- and post-employment exams and inquiries are permitted; who should – and should not be – be collecting and managing medical information, and much more.

Course Topics: Collection of employee medical information; conditional offers of employment; medical documentation requests for reasonable accommodation; direct threat and other medical conditions; the “regarded as” provision of the ADA.


 

EEO-5: Compensatory Damages & Other Remedies in EEO (1 day)

A principle rule in findings of discrimination is to place the victim in the position that person would have occupied but for the discrimination. This is easier said than done, because there’s no way to undo the harm caused by illegal employment discrimination. Even still, damages and remedies is a topic that every EEO practitioner needs to understand, whether they’re preparing for hearing or negotiating a settlement.

Course Topics: Equitable remedies: back pay, front pay, reinstatement; nonpecuniary and pecuniary damages; past and future damages; damages offsets; the duty to mitigate damages; collateral sources and pre-existing conditions; multiple causations of harm; the eggshell complainant.


 

EEO-6: Writing Reports of Investigation and Final Agency Decisions (2 days)

This workshop-based program will provide you with the skills and confidence to be more effective in writing reports of investigation and final agency decisions that will withstand third-party scrutiny. Learn how to organize your report and write for your audience and use accepted reporting style and legal writing conventions to ensure your ROI or FAD is clear, effective, and legally sound.

Course Topics: Statutory jurisdiction; EEO complaint process; theories of discrimination; dismissing EEO Complaints; accepting and identifying claims; legal sufficiency; the mechanics of drafting a FAD.


 

EEO-7: Conducting EEO Investigations (1-5 days)

If your agency decides not to dismiss a complaint, you will then have 180 days to do a thorough investigation of that complaint. What are you required to do? How do you ensure that you complete an effective investigation? And what does the end of the investigation look like? We can do a comprehensive deep dive into the process over four days, or we can provide focused training on topics such as interview techniques or writing the investigative report.

Course Topics: EEOC statutory authority; EEO claims and elements of EEO cases; agency defenses and liability; interview techniques and skills; types of witnesses; writing the investigative report.

Note: The 4- and 5-day classes meet the 32-hour training requirement for EEO Investigators.


 

EEO-8: EEO Counselor Refresher Training (1 day)

As an EEO counselor, you are required by the EEOC to take an 8-hour annual refresher course.  Don’t take training just to check the box. Use this opportunity to refine your counseling skills and improve your EEO knowledge. In FELTG’s refresher training, experienced instructors will cover the content required by the EEOC and share with you the most critical recent case law, regulations, and other legal developments.

Course Topics:  May include theories of discrimination; relevant case law; the counseling processes; reasonable accommodation; writing effective reports; current trends in EEO law.


 

EEO-9: EEO Investigator Refresher Training (1 day)

As an EEO investigator, you are required by the EEOC to take an 8-hour annual refresher course.  Don’t take training just to check the box. Use this opportunity to refine your investigatory skills and improve your EEO knowledge. In FELTG’s refresher training, experienced instructors will cover the content required by the EEOC and share with you the most critical recent case law.

Course Topics: Topics may include theories of discrimination; relevant case law; the investigation process; interviewing difficult witnesses; types of questioning; understanding evidence; writing effective reports; current trends in EEO law.


 

EEO-10: EEO Counselor/Investigator Initial Training (up to 5 days)

FELTG’s five-day initial counselor and investigator training provides the mandatory 32-hour initial training for new counselors and investigators required by EEOC, and much more. Our experienced instructors will explain EEO law in easy-to-understand terms and help you develop the skills necessary to be an effective counselor or investigator.

Course Topics for Counselors:  Course Topics: Introduction to EEO Counseling; EEO Counselor approach; qualifications of a good EEO Counselor; purpose of EEO Counseling; duties of an EEO Counselor; the Counselor’s role when ADR is elected; interviewing the Counselee; Interviewing the RMO; theories of discrimination; the federal EEO complaint process; writing the EEO Counselor’s Report.

Course Topics for Investigators:  Understanding the EEO process and timelines; theories of discrimination; qualifications of a good EEO Counselor; purpose of the EEO investigation; duties of an EEO Investigator; interviewing witnesses; Interviewing the RMO; employee rights to representation; writing the Report of Investigation.

Upcoming EEO Training Events


Jan
23
Mon
Virtual Training Event – Calling All Counselors: Initial 32-Hour Plus EEO Refresher Training
Jan 23 – Jan 26 all-day

Download Individual Registration Form

Event Description

The world of Federal EEO is constantly changing. And the pandemic has made that world more challenging than ever. Agencies will be onboarding new EEO counselors, and need to make sure they’re prepared for these unique challenges 2023 is sure to bring. FELTG has the solution — the most engaging, up-to-date, and comprehensive 32-hour EEO Counselor initial training available.

Over the course of four 8-hour days, FELTG’s experienced instructors will steer you through a carefully and meticulously crafted agenda that explains EEO law in easy-to-understand terms and helps you develop the skills necessary to be an effective EEO professional, and provides the mandatory 32-hour initial training for new counselors as required by EEOC.

Topics include an overview of the EEO process, the counselor’s responsibilities, the applicable statutes, theories of discrimination, remedies and more. Plus, we’ll focus on emerging issues related to COVID-19 and vaccine exemption requests, provide updated on LGBTQ+ discrimination, and take attendees through a thorough discussion of reasonable accommodation.

And there’s more.

Are you a veteran counselor looking for your 8-hour refresher? Attend one of the final three days of training to earn your refresher hours. Plus, if you work in another realm of EEO, you’re welcome to join us for the very latest guidance on all these timely topics.

This is an interactive class. You will not be asked to share your screen, but there will be many opportunities to participate, and you should be prepared to share and discuss.

You can’t afford to trust this required initial training to whatever is available at the last minute. Register by January 10 for the Early Bird rate.

Daily Agenda

Monday, January 23

EEO Counselor Training, Part I — Introduction and Role of the Counselor: Introduction to Counseling; the EEO process; timelines; requirements; why counseling first; EEO counselor approach; purpose of the EEO counselor; what makes a good EEO counselor; an intro to alternative dispute resolution; ADR in EEO counseling; the counselor’s role when ADR is elected.

Tuesday, January 24

EEO Counselor Training, Part II — Theories of Discrimination: EEOC jurisdiction; discrimination based on race, color, national origin, reprisal, and disability; intentional discrimination; hostile work environment; sexual harassment; LGBTQ status; MD-110; COVID-19 related EEO topics; vaccine mandates.

 8 per day

Wednesday, January 25

EEO Counselor Training, Part III — Interview Skills: Introduction to interview skills; interviewing the counselee; interviewing the RMO; meeting with counselee after RMO; interviewing difficult personality types; what happens if a contractor wants to file an EEO complaint.

 8 per day

Thursday, January 26

EEO Counselor Training, Part IV — Avoiding Mistakes; Writing the Report: Mistakes to avoid in the counseling process; organizing the report; issue spotting; knowing your audience; writing the narrative; writing styles; plain language writing.

 8 per day

Join FELTG for this training, from wherever you are working — agency office or home. The program will be presented live, and you’ll have time to ask questions and get answers in real time. This program runs from 9 am – 5 pm eastern each day.

 

Instructors

Robert Woods, Ricky Rowe, Katherine Atkinson

Price

  • Early Bird Tuition (register by January 10):                                                                                                                                              One Day = $575  |  Two Days = $1100  |  Three Days = $1575 | Four Days = $1995
  • Standard Tuition (register January 11-23):                                                                                                                                              One Day = $675  |  Two Days = $1200  |  Three Days = $1675 | Four Days = $2095
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Group discounts are available through January 10. Contact FELTG.
  • REGISTER NOW.

 

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through January 10.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Feb
22
Wed
Virtual Training Event – Get it Right the First Time: Accepting, Dismissing and Framing EEO Claims
Feb 22 – Feb 23 all-day

Course Description

It could be a timeliness issue, failure to state a claim, or something else. Sometimes your agency has a responsibility to dismiss an EEO complaint. However, you do so at your own risk. A surprisingly large number of agency dismissals are overturned by the EEOC each year – and a remand years after the events in question can equal big problems when it comes to the investigation.

How do you balance the obligation to dismiss faulty complaints without unlawfully stripping someone of their rights to the EEO process and ending up on the wrong side of an EEOC decision in the process?

Join FELTG Instructor Katherine Atkinson for this two-day look into the core of the complaint process — determining whether to accept or dismiss an EEO claim. Ms. Atkinson will review the lawful reasons for dismissing a claim and how to make that determination. She’ll also take you through the process of spotting and framing claims based on each of the theories of discrimination.

This class will have interactive polling and plenty of opportunities to ask specific questions. And before the training ends, you’ll participate in an exercise to refresh what you’ve learned about acceptance/dismissal.

Attendees will leave with guidance and tools for identifying claims that do not fall under the EEO process, understanding the various components of timeliness in EEO claims, and drafting a legally sufficient acceptance and dismissal document.

Wednesday, February 22 – Session 1

Topics covered: Bases to dismiss claims; claim fragmentation; role of the EEO counselor’s report; legally protected categories under the EEOC’s jurisdiction; spotting and framing intentional discrimination claims; spotting and framing disparate impact claims; spotting and framing hostile work environment claims; spotting and framing reasonable accommodation claims; spotting and framing other ADA/Rehabilitation Act causes of action.

Thursday, February 23 – Session 2

Topics covered: Spotting and framing reprisal claims, including per se retaliation; timeliness principles; contractor EEO complaints.

Date and Time

Wednesday, February 22 and Thursday, February 23, 2023, 1:00 – 4:30pm ET each day.

Instructor

Katherine Atkinson

Registration

Download Individual Registration Form

Pricing

Most people attend both training days, but you may attend either day independently.

Early Bird Tuition (register by February 8):

  • 2 days = $725
  • 1 day = $395

Standard Tuition (register February 9 and after):

  • 2 days = $825
  • 1 day = $495

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through February 8.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

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