Leadership Training Courses

Leading isn’t the same thing as supervising. FELTG’s Leadership and Team Effectiveness courses focus on leadership development to empower your agency’s employees to generate results and help fulfill your organization’s mission. All of FELTG’s Leadership and Team Effectiveness courses – and several of our Supervisory Training Courses – align with the Office of Personnel Management’s Executive Core Qualifications. The ECQs are required for entry to the Senior Executive Service and are used by many departments and agencies in selection, performance management, and leadership development for management and executive positions.

To find out how these courses align with OPM ECQs, click here.


LD-1: Comprehensive Toolkit for Leadership Success (1 day)

If you only have one day to stock up your leadership toolkit, this is it. Equip yourself with the knowledge, skills, behaviors, and confidence you need to lead with excellence. This training is for individuals of all levels but can be targeted to specific groups. Dr. Anthony Marchese will share research-inspired best practices and a practice-driven approach to increasing leadership effectiveness. The training will focus on several competencies, including developing others, team building, management, and leveraging diversity. Specific content areas can be emphasized or focused on depending on the agency’s needs.

Course Topics: Assessments; an easy-to-remember framework for managing difficult conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency; four content areas – Leading Myself, Leading Others, Leading Teams, Leading the Agency.


LD-2: Effectively Managing and Communicating With Employees (1-2 days)

This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Drawing upon the latest research and best practices in behavioral science, communication, team effectiveness, and generational studies, Effectively Managing and Communicating with Employees provides federal supervisors with relevant insight and practical strategies to ensure that they are managing for success. Using realistic agency scenarios, participants will learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of their employees and those of the agency.

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in the federal government.


LD-3: Mentoring Matters (1 day)

The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. We here at FELTG agree. This one-day seminar will provide a comprehensive overview of mentoring, include guidance for improving the mentoring program at your agency, and show you how to utilize mentorship skills in leadership roles.

Course Topics: What mentoring is and what it isn’t; make sense of mentoring myths, understanding and leveraging generational differences; assessing different types of mentoring; exploring mentoring best practices; developing and implementing a mentoring program at your agency. 


LD-4: Influencing for Results (1 day)

High performance and communication effectiveness are inextricably linked. Attend this class to take your communication skills to the next level, and develop those competencies – partnering, influencing and negotiating, and political savvy – that are absolutely critical to your success in the federal workplace.

Course Topics: Ingredients of influence; how to persuade through spoken, written, and non-verbal communication and hands-on experience; delivering a variety of messages to peers within a safe, accepting, and supportive learning environment.


LD-5: The Leader’s Edge: Emotional Intelligence as a Catalyst for Success (1 day)

Emotional Intelligence and work experience are far greater determinants of leadership success than IQ and education. Top-performing organizations in the federal government are starting to realize this. Dive into this comprehensive one-day analysis of this critical piece to leadership success.

Course Topics: Assessing your emotional intelligence; exploring strategies for improving emotional intelligence; developing an Emotional Intelligence Action Plan that will target both individual growth and team growth.


LD-6: Connecting, Collaborating, and Creating: Mastering the Art of Meaningful Relationships (1 day)

What is stopping you and your team from developing innovative solutions to your most challenging problems? Dr. Anthony Marchese will explain how to leverage diversity, build a solid team, manage conflict and develop the resilience needed to get your team over the hump. 

Course Topics: Developing skills to identify, honor, and leverage individual differences; understanding the sources of conflict; how to navigate conflict; avoiding GroupThink; cultivating a culture of strong psychological safety and innovation.


LD-7: Becoming a Learning Organization  (1 day)

Learning organizations are more able to swiftly adapt to changes and make continuous improvements to ensure effectiveness. A strengthened community that shares knowledge will lead to increased productivity. This application-based course will prepare agency leaders to turn their own departments into hubs of learning. Each participant will leave with a detailed plan of action.

Course Topics: Conducting stakeholder analyses; identifying performance gaps; translating findings into programmatic and micro learning; implementing learning strategies and conducting assessments.


LD-8: Leading by Design: Strategies for Career Growth and Development (1 day)

This course is built upon the book DESIGN: An Owner’s Manual for Learning, Living, and Leading with Purpose by Dr. Anthony Marchese. Participants will craft their very own Personal Owner’s Manual as a tool to increase mindfulness and complete a career mission statement and action plan to guide them on the next phase of their journey.

Course Topics:  Organic decision-making; leading self and others according to their strengths; charting a course for continued personal and professional development.


LD-9: Strengths-based Strategies for Success (1 day)

Managers who help employees identify, develop, and strategically apply their strengths create a culture of high employee engagement and performance. According to Gallup, 67% of employees who strongly agree that their manager focuses on their strengths are engaged in their jobs.  And according to OPM, 47% of disengaged millennials will leave their agency for a culture where they feel they better “fit in.” This fun, interactive session will provide a tool for participants to assess their own strengths and plug in to the agency mission.

Course Topics: Encourage a safe environment to explore their strengths, identify strategies for embedding strengths into job execution, and introduce learners to the completion of their own Strengths-Based Strategies for Success Development Plan. Learners will leave with increased self-awareness, awareness of others, and practical tools to extend and apply their learning.


LD-10: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former co-workers, then it also means you’re about to navigate the trickiest part of your career. This one-day course is perfect those who have been promoted, or hope to be promoted at some point, and will cover the following competencies — leading people, resilience, decisiveness, flexibility.

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision. 


LD-11: Leadership Deep Dive (1-2 days)

Take one or two days to submerge yourself into this interactive course led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese and you’ll leave with a roadmap for continuously improving your leadership skills. The four areas of content (Leading Self, Leading Others, Leading Teams, Leading the Agency) can be emphasized and focused on the needs of the group in attendance.

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency.


LD-12: Senior Executive Leadership Academy (2 to 5 days)

FELTG Instructors will work with your agency to craft a leadership training program that will meet your leadership’s specific needs, while addressing the five Executive Core Qualifications as established by OPM.

Course Topics: Build the knowledge, skills, and a development plan consistent with the ECQs. Understanding each core qualification; build leadership skills and knowledge, and create a development strategy for continued growth.

Upcoming Training Events


Jul
20
Mon
Virtual Training Event – Emerging Issues Week: The Federal Workplace’s Most Challenging Situations
Jul 20 – Jul 24 all-day

Download Individual Registration Form

Course Description

COVID-19. Workplace harassment. Union negotiations. Telework. Mental health crises. These are just a few of the issues federal agencies are working through in 2020.

Navigating your role in the modern federal workplace requires not just the legal knowledge, but also the practical skills to handle the most intense and challenging situations. And the challenges you face today may not be the same as the challenges you faced last week, last month, or last year. And if that weren’t enough, there’s now a global pandemic to contend with.

For example, do you know what to do in the following scenarios?

  • An employee with bipolar disorder is having a manic episode in the workplace.
  • An employee threatens violence or suicide after the social isolation caused by COVID-19 has taken its toll.
  • An employee claims she is being sexually harassed by one of your best performers.
  • You’ve heard reports that another manager is bullying an employee.
  • Your entire team is working remotely, but you need to meet with everyone to discuss a project or deadline.
  • An employee is wasting time on social media when he is supposed to be working.
  • The union is using abrasive language directed at agency leadership and management officials.

We will provide you the specific legal, practical and clinical guidance you need to reply effectively in these and many other difficult situations during our updated-for-2020 Emerging Issues Week. You’ll gain the tools to better understand how to:

  • Deal with employees who are experiencing mental and behavioral health issues.
  • Handle sexual harassment and bullying claims.
  • Interact with the union in an effective way.
  • Manage a mobile workforce and handle reasonable accommodation requests.
  • Deal with threats of violence – from suicide to mass shootings – in the federal workplace.

Who Should Attend

Attorneys; Labor and Employee Relations Specialists; EEO managers and directors; EEO specialists; Reasonable Accommodation Coordinators; federal supervisors and managers; security officers; union representatives.

Instructors

Deborah HopkinsShana Palmieri, Katherine Atkinson, Ann Boehm

Daily Agenda:

Monday, July 20

Handling Behavioral Health Issues: Course topics: An overview of the ADA/ADAAA and Rehabilitation Act requirements on accommodating individuals with invisible disabilities – with a focus on mental impairments and other behavioral health issues; types of mental disabilities and how they may exhibit in the workplace; accommodations for behavioral health-related disabilities; working with employees who have PTSD, handling substance abuse misuse and disorders; last chance agreements; dos and don’ts when working with employees who have behavioral health issues.

Tuesday, July 21

Dealing with Threats of Violence: Course topics: Handling the psychiatric emergency in the workplace; threatening behavior and the direct threat analysis; myths and facts about targeted violence in the workplace; dealing with suicidal employees; individual characteristics that put an employee at higher risk of committing an act of violence; how to develop and implement an in-house threat management team to deal with threat assessments, risk management, and the best ways to keep employees safe during a crisis; steps to take if someone becomes violent in the workplace.

Wednesday, July 22

Harassment Allegations and Investigations: Course topics: Differentiating between EEO and non-EEO harassment; protected categories; avenues of redress for the aggrieved; investigating harassment allegations; developing an investigative plan; dealing with difficult witnesses; witness and management rights during the investigation stage; agency obligations; the intersection with criminal investigations; bullying; special considerations in light of #MeToo and #TimesUp.

Thursday, July 23

The Nontraditional Workplace: Telework, Reasonable Accommodation, and Technology Challenges: Accountability tools for managing a mobile workforce; updated COVID-19 telework guidance from OPM, the White House, and EEOC; return to work challenges in the wake of COVID-19; handling requests for telework, leave, or flexible schedules as reasonable accommodation; challenges with technology in the federal workplace including technology-related misconduct.

Friday, July 24

Working in a Unionized Environment: What every supervisor and advisor should know about federal labor unions; collective bargaining agreements; official time; LR meetings; an overview of the Federal Service Labor-Management Relations Statute; fundamental employee, union, and management rights; unfair labor practices; controlling official time; handling information requests; the current status of the Executive Orders.

Pricing

Early Bird Tuition (register by July 6):

  • 5 days = $2190
  • 4 days = $1795
  • 3 days = $1385
  • 2 days = $980
  • 1 day = $540

Standard Tuition (register July 7 – July 24):

  • 5 days = $2290
  • 4 days = $1895
  • 3 days = $1485
  • 2 days = $1080
  • 1 day = $640

 

Seminar registration includes a printed copy of the materials. In order to receive materials by the training date, please register by July 6 and provide a shipping address. Registrations received after July 6 will also receive printed materials, but materials are not guaranteed to arrive by the training date.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through July 6.
Jul
21
Tue
Webinar Series – Supervising Federal Employees: Managing Accountability and Defending Your Actions
Jul 21 @ 1:00 pm – 2:00 pm

FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or info@feltg.com to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.

Download Registration Form

Instructors

Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese

Course Description

Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.

Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.

Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.

This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.

As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

2020 dates:

March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.

March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.

March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.

April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.

April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.

May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action. 

May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability. 

June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer. 

June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL. 

July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.

July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination. 

August 4:  Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship. 

August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity. 

September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs. 

Pricing

Early Bird Tuition:

  • $240 per site, per session (payment required by Feb 24).
  • Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.

Standard Tuition: 

  • $270 per site, per session (payments made Feb. 25 or later).

 

Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.

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