Leadership Training Courses

Leading isn’t the same thing as supervising. FELTG’s Leadership and Team Effectiveness courses focus on leadership development to empower your agency’s employees to generate results and help fulfill your organization’s mission. All of FELTG’s Leadership and Team Effectiveness courses – and several of our Supervisory Training Courses – align with the Office of Personnel Management’s Executive Core Qualifications. The ECQs are required for entry to the Senior Executive Service and are used by many departments and agencies in selection, performance management, and leadership development for management and executive positions.

To find out how these courses align with OPM ECQs, click here.


LD-1: Comprehensive Toolkit for Leadership Success (1 day)

If you only have one day to stock up your leadership toolkit, this is it. Equip yourself with the knowledge, skills, behaviors, and confidence you need to lead with excellence. This training is for individuals of all levels but can be targeted to specific groups. Dr. Anthony Marchese will share research-inspired best practices and a practice-driven approach to increasing leadership effectiveness. The training will focus on several competencies, including developing others, team building, management, and leveraging diversity. Specific content areas can be emphasized or focused on depending on the agency’s needs.

Course Topics: Assessments; an easy-to-remember framework for managing difficult conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency; four content areas – Leading Myself, Leading Others, Leading Teams, Leading the Agency.


LD-2: Effectively Managing and Communicating With Employees (1-2 days)

This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Drawing upon the latest research and best practices in behavioral science, communication, team effectiveness, and generational studies, Effectively Managing and Communicating with Employees provides federal supervisors with relevant insight and practical strategies to ensure that they are managing for success. Using realistic agency scenarios, participants will learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of their employees and those of the agency.

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in the federal government.


LD-3: Mentoring Matters (1 day)

The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. We here at FELTG agree. This one-day seminar will provide a comprehensive overview of mentoring, include guidance for improving the mentoring program at your agency, and show you how to utilize mentorship skills in leadership roles.

Course Topics: What mentoring is and what it isn’t; make sense of mentoring myths, understanding and leveraging generational differences; assessing different types of mentoring; exploring mentoring best practices; developing and implementing a mentoring program at your agency. 


LD-4: Influencing for Results (1 day)

High performance and communication effectiveness are inextricably linked. Attend this class to take your communication skills to the next level, and develop those competencies – partnering, influencing and negotiating, and political savvy – that are absolutely critical to your success in the federal workplace.

Course Topics: Ingredients of influence; how to persuade through spoken, written, and non-verbal communication and hands-on experience; delivering a variety of messages to peers within a safe, accepting, and supportive learning environment.


LD-5: The Leader’s Edge: Emotional Intelligence as a Catalyst for Success (1 day)

Emotional Intelligence and work experience are far greater determinants of leadership success than IQ and education. Top-performing organizations in the federal government are starting to realize this. Dive into this comprehensive one-day analysis of this critical piece to leadership success.

Course Topics: Assessing your emotional intelligence; exploring strategies for improving emotional intelligence; developing an Emotional Intelligence Action Plan that will target both individual growth and team growth.


LD-6: Connecting, Collaborating, and Creating: Mastering the Art of Meaningful Relationships (1 day)

What is stopping you and your team from developing innovative solutions to your most challenging problems? Dr. Anthony Marchese will explain how to leverage diversity, build a solid team, manage conflict and develop the resilience needed to get your team over the hump. 

Course Topics: Developing skills to identify, honor, and leverage individual differences; understanding the sources of conflict; how to navigate conflict; avoiding GroupThink; cultivating a culture of strong psychological safety and innovation.


LD-7: Becoming a Learning Organization  (1 day)

Learning organizations are more able to swiftly adapt to changes and make continuous improvements to ensure effectiveness. A strengthened community that shares knowledge will lead to increased productivity. This application-based course will prepare agency leaders to turn their own departments into hubs of learning. Each participant will leave with a detailed plan of action.

Course Topics: Conducting stakeholder analyses; identifying performance gaps; translating findings into programmatic and micro learning; implementing learning strategies and conducting assessments.


LD-8: Leading by Design: Strategies for Career Growth and Development (1 day)

This course is built upon the book DESIGN: An Owner’s Manual for Learning, Living, and Leading with Purpose by Dr. Anthony Marchese. Participants will craft their very own Personal Owner’s Manual as a tool to increase mindfulness and complete a career mission statement and action plan to guide them on the next phase of their journey.

Course Topics:  Organic decision-making; leading self and others according to their strengths; charting a course for continued personal and professional development.


LD-9: Strengths-based Strategies for Success (1 day)

Managers who help employees identify, develop, and strategically apply their strengths create a culture of high employee engagement and performance. According to Gallup, 67% of employees who strongly agree that their manager focuses on their strengths are engaged in their jobs.  And according to OPM, 47% of disengaged millennials will leave their agency for a culture where they feel they better “fit in.” This fun, interactive session will provide a tool for participants to assess their own strengths and plug in to the agency mission. Learners will leave with increased self-awareness, awareness of others, and practical tools to extend and apply their learning.

Course Topics: Encourage a safe environment for empoyees to explore their strengths, identify strategies for embedding strengths into job execution, and introduce learners to the completion of their own Strengths-Based Strategies for Success Development Plan. 


LD-10: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former co-workers, then it also means you’re about to navigate the trickiest part of your career. This one-day course is perfect those who have been promoted, or hope to be promoted at some point, and will cover the following competencies — leading people, resilience, decisiveness, flexibility.

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision. 


LD-11: Leadership Deep Dive (1-2 days)

Take one or two days to submerge yourself into this interactive course led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese and you’ll leave with a roadmap for continuously improving your leadership skills. The four areas of content (Leading Self, Leading Others, Leading Teams, Leading the Agency) can be emphasized and focused on the needs of the group in attendance.

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency.


LD-12: Senior Executive Leadership Academy (2 to 5 days)

FELTG instructors will work with your agency to craft a leadership training program that will meet your leadership’s specific needs, while addressing the five Executive Core Qualifications as established by OPM.

Course Topics: Build the knowledge, skills, and a development plan consistent with the ECQs. Understanding each core qualification; build leadership skills and knowledge, and create a development strategy for continued growth.

Upcoming Training Events


Jul
12
Tue
Developing and Defending Discipline: Holding Federal Employees Accountable – Washington, DC @ International Student House
Jul 12 – Jul 14 all-day

Download Individual Registration Form

Note: In the event COVID-19 makes it unsafe to hold this class in person, the program will be held virtually. Registration MUST be received by July 5 in order to guarantee a seat.

Event Description

The pandemic has become endemic, and many employees are returning physically to the office as a new form of hybrid workplace takes root in many agencies. It’s as imperative as ever that your employees are doing the work they are assigned to do and following all workplace rules, regardless of where they are physically located. Unfortunately, Federal supervisors continue to struggle when it comes to holding employees accountable for performance and conduct in the new hybrid environment.

It doesn’t have to be that way.

FELTG is here to make federal supervisors’ and advisers’ lives easier by clarifying common misconceptions. For example: Many supervisors believe that an employee’s protected activity (EEO complaints, whistleblower disclosures, or union activity) precludes the supervisor from initiating a suspension or removal. (Spoiler alert: This is not true).

More importantly, FELTG’s Developing & Defending Discipline: Holding Federal Employees Accountable teaches supervisors how to take defensible misconduct actions quickly and fairly – actions that withstand scrutiny on appeal by the MSPB, EEOC, or in grievance arbitration. Plus, if you have an under-performing employee working for you now, we will show you the steps to take to give the employee an opportunity to demonstrate acceptable performance, and how to determine whether the employee is successful or should be removed.

In addition, we’ll discuss how you can defend against allegations of discrimination and hostile work environment claims, and the role of the supervisor and adviser throughout the EEO process.

This training will include the most up-to-date guidance based on President Biden’s Federal workplace Executive Orders and OPM regulations, as well as all of the lessons learned over the pandemic, plus practical tips from new MSPB case law.

And … this training will mark the return of FELTG to in-person open enrollment training.

Join us for this three-day seminar and come away with the tools you need to hold your employees accountable, and defend every action you take.

The program runs 8:30 – 4:00 each day and meets OPM’s mandatory training requirements for federal supervisors found at 5 CFR 412.202(b).  CDC and local COVID-19 safety protocols will be observed.

Enrollment is limited to ensure a little extra space per attendee, so register soon. 

Instructors

Deborah Hopkins, Katherine Atkinson

Deborah Hopkins Portrait

Download Individual Registration Form

Tuesday, July 12, 2022

Session 1: Accountability for Conduct and Performance, Part I
Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course Description: This program begins with a discussion on the foundations of accountability and supervisory authority in the federal government. After learning to identify the differences between performance and conduct issues, the seminar will shift the focus to discipline and misconduct theory and practice. From emphasizing the five elements of misconduct, to explaining how an agency can defend its penalty and provide the employee with due process, to a discussion on discipline procedures and appeals, the attendee will receive a thorough education on properly – and legally – handling employee misconduct issues in the federal workplace.

Learning Objectives

  • Understand the differences between employee performance and misconduct issues
  • Identify the five elements that must be present in every discipline case
  • Recognize the supervisor’s and advisor’s roles in disciplinary procedures and appeals

Wednesday, July 13, 2022

Session 2: Accountability for Conduct and Performance, Part II
Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course Description: This session begins with a focus on one of the most misunderstood areas of accountability: poor performance. The conversation includes the requirements to document and justify the decision to put an employee on a performance demonstration period, implementing a performance demonstration period, initiating and completing a performance-based action, and determining the appropriate outcome after the employee has been given an opportunity to demonstrate acceptable performance. From there, the discussion turns to some tricky supervisory scenarios that become less intimidating after explanation: dealing with attendance issues, properly handling the absent employee, medical removals and dealing with telework issues.

Learning Objectives

  • Understand the legally-required procedures to hold an employee accountable for poor performance
  • Identify and implement the procedures to deal with leave abuse
  • Learn how to handle performance and conduct challenges for employees that telework

Thursday, July 14, 2022

Session 3: Defending Against Discrimination Complaints: The Supervisor’s Role in EEO
Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course Description: One of the most intimidating experiences for a federal supervisor is being named in an EEO complaint. Yet, if you are a supervisor for any length of time, there’s a good chance it will happen. This session helps to clarify the federal EEO process so supervisors understand how defend against allegations of discrimination. After an explanation of the protected EEO categories, we’ll cover what to do – and what not to do – if you’re a Responding Management Official in a complaint, and what happens if you’re called as an EEO witness. From there, the program will cover the theories of discrimination, and will provide you with the tools you need to prove your workplace actions were legitimate and non-discriminatory. You’ll sleep better at night after attending this session!

Learning Objectives

  • Identify the theories of discrimination in the federal workplace
  • Recognize the situations where a employees need reasonable accommodation – and your role in the process
  • Understand how to successfully defend against allegations of harassment and discrimination

Pricing

Early Bird Tuition (register by June 28):

  • 3 days = $1495
  • 2 days = $1020
  • 1 day = $560

Standard Tuition (register June 29-July 14):

  • 3 days = $1595
  • 2 days = $1120
  • 1 day = $660

Seminar registration includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins.

Metro, Parking, Directions

Metro: The International Student House (1825 R Street NW) is located in convenient proximity to the Red Line. Exit Metro at the Dupont Circle station and proceed to the Q Street/North exit. Head north (you will come off the escalator facing north; if you use the elevator take a left after exiting) on Connecticut Avenue to R Street NW (approximately one block). Turn right onto R Street NW. Cross 19th Street NW and the International Student House will be on the left side of the street approximately halfway down the block. If you reach the Bikeshare dock, you’ve gone too far. Approximate travel time on foot, by wheelchair or scooter: 7-10 minutes.

Parking: Street parking is metered and is limited to two hours, unless you have a Washington, DC, Zone 2 parking pass. The closest parking garage is at 11 Dupont Circle, approximately two blocks from the International Student House (1825 R Street NW). Approximate travel time on foot, by wheelchair or scooter: 5 -7 minutes.

From the Lyle Hotel: After exiting the Lyle Hotel, turn left. At the first intersection, R Street NW, turn right. Proceed approximately one block. The International Student House (1825 R Street NW) will be on your right, just past the Bikeshare dock. Approximate travel time on foot, by wheelchair or scooter: 4-6 minutes.

Webinar Series – The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce
Jul 12 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructors

Deborah Hopkins, Marcus Hill, Barbara Haga, Katherine Atkinson, Bob Woods, Joseph Schimansky

Course Description

Federal supervisors and advisers: Your time is valuable as ever, yet your challenges are changing — and growing.

FELTG’s annual supervisory training event returns in 2022 with a new look and focus. We’re still offering comprehensive training that expands upon legal principles to provide you with the necessary tools and best practices to manage the agency workplace effectively and efficiently. But this time, we take a laser focus on sessions that specifically address the unique challenges faced by supervisors in agencies across the country, and around the world.

These monthly 60-minute webinars provide you with the legal foundation for managing distinct situations regarding performance and conduct accountability, reasonable accommodation, sick leave, harassment, and labor relations (for those of you who supervise bargaining unit employees). But the guidance provided will help you build the necessary framework to tackle other equally specific and challenging situations.

These sessions are held live and provide an opportunity to ask questions — and get answers — from FELTG’s experienced instructors.

2022 dates:

March 8: Understanding Performance vs. Misconduct: Is it a performance issue or a conduct issue? Knowing how to answer this question will allow you to take the appropriate action. This webinar will teach the distinction between performance and conduct; provide an overview on holding employees accountable; discuss the “can’t vs. won’t” conundrum; and set the stage for defensible discipline and performance actions.

April 12: Insubordinate Employee? Don’t Mess With the Wrong Elements: Ever have an employee who refused to follow your orders? What if the employee failed to follow the order, but you’re not sure if it was intentional? The first step to dealing with the issue is to understand the word “insubordinate” and its legal implications. Learn the factors that will help you determine the most effective way to take action against employees who disobey lawful orders.

May 10: The Roller Coaster Employee: Managing Up-and-Down Performance: You’ve undoubtedly seen it several times, and it’s always frustrating. An employee is put on a performance demonstration period (DP, PIP, ODAP – or whatever your agency calls it) and does well enough to stay in his position. But when the DP ends, his performance dips again. You don’t have to feel helpless. Learn the most effective way to manage wide swings in performance.

June 14: Reasonable Accommodation: The Interactive Process: An important step after an employee requests a reasonable accommodation for a disability and provides supporting medical documentation is to engage in the “interactive process” with the employee. This training will explain what that process entails, how supervisors should work with disability program managers and reasonable accommodation coordinators, and answer key questions, such as: How do you define undue hardship? How do you determine essential functions? Do I have to give an employee telework as an accommodation? And much more.

July 12: Effectively Handling Sick Leave Use and Abuse: Managing the uncertainty and increased workload when employees call in sick is a perennial challenge for Federal supervisors. Even more complicated is administering sick leave, considering the multiple uses and numerous family members covered. Learn the six authorized uses of sick leave, who is a family member for sick leave purposes, the potential signs of sick leave abuse and how to counsel the employee; and the actions you can take for sick leave abuse, providing false medical information, or excessive absences.

August 9: The New Hostile Work Environment:  As the pandemic raged and employees remained home, many thought that reprehensible harassing incidents would wane, yet the targets of hostile work environment merely expanded and changed. More harassment was aimed at Asian American and Pacific Islanders and LGBTQ employees, and harassment took more virtual forms including email and social media. Learn what hostile work environment entails, what you can do to prevent it, and how to take prompt and effective action when harassment is alleged.

August 23: Do I Need to Invite the Union to this Meeting? You know that there are certain types of meetings that require you to invite the union. But meetings happen every day, so does that mean the union has a right to be at every one? Which ones need to include the union? Learn what makes a meeting a formal discussion, the union’s rights and responsibilities when it comes to meeting, and what the union rep can and cannot do during the formal discussion.

Pricing

Early Bird Tuition:

  • $270 per site, per session (payment required by February 28).
  • Special series discounts available through February 28: $1,525 for the first 6 webinars or $1,795 for all 7. See registration form for details.

Standard Tuition: 

  • $295 per site, per session (payments made March 1 or later).

Working from home? Teleworkers may be added to a primary site registration for $50 each, per session, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

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