Leadership Training Courses

Leading isn’t the same thing as supervising. FELTG’s Leadership and Team Effectiveness courses focus on leadership development to empower your agency’s employees to generate results and help fulfill your organization’s mission. All of FELTG’s Leadership and Team Effectiveness courses – and several of our Supervisory Training Courses – align with the Office of Personnel Management’s Executive Core Qualifications. The ECQs are required for entry to the Senior Executive Service and are used by many departments and agencies in selection, performance management, and leadership development for management and executive positions.

To find out how these courses align with OPM ECQs, click here.


LD-1: Comprehensive Toolkit for Leadership Success (1 day)

If you only have one day to stock up your leadership toolkit, this is it. Equip yourself with the knowledge, skills, behaviors, and confidence you need to lead with excellence. This training is for individuals of all levels but can be targeted to specific groups. Dr. Anthony Marchese will share research-inspired best practices and a practice-driven approach to increasing leadership effectiveness. The training will focus on several competencies, including developing others, team building, management, and leveraging diversity. Specific content areas can be emphasized or focused on depending on the agency’s needs.

Course Topics: Assessments; an easy-to-remember framework for managing difficult conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency; four content areas – Leading Myself, Leading Others, Leading Teams, Leading the Agency.


LD-2: Effectively Managing and Communicating With Employees (1-2 days)

This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Drawing upon the latest research and best practices in behavioral science, communication, team effectiveness, and generational studies, Effectively Managing and Communicating with Employees provides federal supervisors with relevant insight and practical strategies to ensure that they are managing for success. Using realistic agency scenarios, participants will learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of their employees and those of the agency.

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in the federal government.


LD-3: Mentoring Matters (1 day)

The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. We here at FELTG agree. This one-day seminar will provide a comprehensive overview of mentoring, include guidance for improving the mentoring program at your agency, and show you how to utilize mentorship skills in leadership roles.

Course Topics: What mentoring is and what it isn’t; make sense of mentoring myths, understanding and leveraging generational differences; assessing different types of mentoring; exploring mentoring best practices; developing and implementing a mentoring program at your agency. 


LD-4: Influencing for Results (1 day)

High performance and communication effectiveness are inextricably linked. Attend this class to take your communication skills to the next level, and develop those competencies – partnering, influencing and negotiating, and political savvy – that are absolutely critical to your success in the federal workplace.

Course Topics: Ingredients of influence; how to persuade through spoken, written, and non-verbal communication and hands-on experience; delivering a variety of messages to peers within a safe, accepting, and supportive learning environment.


LD-5: The Leader’s Edge: Emotional Intelligence as a Catalyst for Success (1 day)

Emotional Intelligence and work experience are far greater determinants of leadership success than IQ and education. Top-performing organizations in the federal government are starting to realize this. Dive into this comprehensive one-day analysis of this critical piece to leadership success.

Course Topics: Assessing your emotional intelligence; exploring strategies for improving emotional intelligence; developing an Emotional Intelligence Action Plan that will target both individual growth and team growth.


LD-6: Connecting, Collaborating, and Creating: Mastering the Art of Meaningful Relationships (1 day)

What is stopping you and your team from developing innovative solutions to your most challenging problems? Dr. Anthony Marchese will explain how to leverage diversity, build a solid team, manage conflict and develop the resilience needed to get your team over the hump. 

Course Topics: Developing skills to identify, honor, and leverage individual differences; understanding the sources of conflict; how to navigate conflict; avoiding GroupThink; cultivating a culture of strong psychological safety and innovation.


LD-7: Becoming a Learning Organization  (1 day)

Learning organizations are more able to swiftly adapt to changes and make continuous improvements to ensure effectiveness. A strengthened community that shares knowledge will lead to increased productivity. This application-based course will prepare agency leaders to turn their own departments into hubs of learning. Each participant will leave with a detailed plan of action.

Course Topics: Conducting stakeholder analyses; identifying performance gaps; translating findings into programmatic and micro learning; implementing learning strategies and conducting assessments.


LD-8: Leading by Design: Strategies for Career Growth and Development (1 day)

This course is built upon the book DESIGN: An Owner’s Manual for Learning, Living, and Leading with Purpose by Dr. Anthony Marchese. Participants will craft their very own Personal Owner’s Manual as a tool to increase mindfulness and complete a career mission statement and action plan to guide them on the next phase of their journey.

Course Topics:  Organic decision-making; leading self and others according to their strengths; charting a course for continued personal and professional development.


LD-9: Strengths-based Strategies for Success (1 day)

Managers who help employees identify, develop, and strategically apply their strengths create a culture of high employee engagement and performance. According to Gallup, 67% of employees who strongly agree that their manager focuses on their strengths are engaged in their jobs.  And according to OPM, 47% of disengaged millennials will leave their agency for a culture where they feel they better “fit in.” This fun, interactive session will provide a tool for participants to assess their own strengths and plug in to the agency mission.

Course Topics: Encourage a safe environment to explore their strengths, identify strategies for embedding strengths into job execution, and introduce learners to the completion of their own Strengths-Based Strategies for Success Development Plan. Learners will leave with increased self-awareness, awareness of others, and practical tools to extend and apply their learning.


LD-10: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former co-workers, then it also means you’re about to navigate the trickiest part of your career. This one-day course is perfect those who have been promoted, or hope to be promoted at some point, and will cover the following competencies — leading people, resilience, decisiveness, flexibility.

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision. 


LD-11: Leadership Deep Dive (1-2 days)

Take one or two days to submerge yourself into this interactive course led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese and you’ll leave with a roadmap for continuously improving your leadership skills. The four areas of content (Leading Self, Leading Others, Leading Teams, Leading the Agency) can be emphasized and focused on the needs of the group in attendance.

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency.


LD-12: Senior Executive Leadership Academy (2 to 5 days)

FELTG Instructors will work with your agency to craft a leadership training program that will meet your leadership’s specific needs, while addressing the five Executive Core Qualifications as established by OPM.

Course Topics: Build the knowledge, skills, and a development plan consistent with the ECQs. Understanding each core qualification; build leadership skills and knowledge, and create a development strategy for continued growth.

Upcoming Training Events


Oct
6
Tue
Virtual Training Event: Conducting Effective Harassment Investigations
Oct 6 – Oct 8 all-day

Download Individual Registration Form

Event Description

Investigating harassment in your agency can be an intimidating assignment, one that is rife with innuendo, conflicting accounts, and raw emotions. Ensuring that your investigation is legally compliant and protects employees, while helping the agency minimize liability, is a taxing task. It’s even more challenging during the COVID-19 pandemic when most investigations must be done virtually.

Together, these three instructor-led live training sessions will provide a solid basis for a successful and effective approach to conducting legally-sufficient harassment investigations that stand up upon third-party review. Peruse MSPB and EEOC cases and you’ll find that poorly conducted investigations are far more common than they should be, and the cost of these investigations to agencies are bigger than you’d expect.

Understand the differences between EEO and non-EEO harassment. Learn the best techniques to conduct an investigation – whether onsite or virtually. Write a report that covers all the crucial information. And much more.

This open enrollment FELTG Virtual Training Institute program Conducting Effective Harassment Investigations offers opportunities to ask questions of FELTG’s experienced instructors, and get answers in real time. Plus, this program fulfills the requirements for 8-hour annual EEO investigator refresher training.

You can register for any of the sessions individually, or you can register for all three. This program runs from 12:30 – 4:00 eastern each day, with a 30-minute break from 2:00 – 2:30 eastern. Participants will receive program materials via email on Monday, October 5.

Download Individual Registration Form



Tuesday, October 6, 2020

Session 1: Investigating Harassment: Misconduct Principles

12:30 pm – 4:00 pm EDT (break from 2:00 – 2:30)
Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: An effective harassment investigation begins with a solid foundation of misconduct law in the federal workplace. Attorney and FELTG President Deborah J. Hopkins will explain the principles that underpin a successful investigation of federal employee misconduct, whether it’s on-duty or off-duty. Attendees will learn the five elements of discipline and understand how they relate to the misconduct investigation process. Plus, they’ll learn about evidence standards and burdens of proof in misconduct cases, how Douglas factors play in to an investigation, the importance of nexus, what to do when a witness won’t cooperate, and much more.

Learning Objectives

Attendees will learn how to:

  • Identify the relationship between the foundations of federal accountability and misconduct investigations.
  • Identify and collect relevant penalty evidence during the investigation.
  • Recognize the mistakes that derail effective misconduct and harassment investigations.

Wednesday, October 7, 2020

Session 2: Understanding Harassment and Planning the Investigation

12:30 pm – 4:00 pm EDT (break from 2:00 – 2:30)
Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: What is the scope of the investigation? Who should you interview? What documents are you going to need? Preparing your investigative plan is a critical step in developing a legally sufficient investigation. Attorney Katherine Atkinson will explain the proper role of the investigator and how you can avoid the pitfalls of an insufficient investigation with the proper preparation and knowledge. Plus, she’ll answer important questions about representation: Does the witness have the right to a representative? Does the union have a right to attend the interview – even if the witness doesn’t want the union there? What rights does agency management have in the process?

Learning Objectives

Attendees will learn how to:

  • Discern the difference between EEO and non-EEO harassment, and the impact that has on the investigations’ legal sufficiency.
  • Identify witness rights and management rights.
  • Recognize the three basic characteristics of evidence in a harassment investigation.

Thursday, October 8, 2020

Session 3: Conducting the Investigation and Writing the Report

12:30 pm – 4:00 pm EDT (break from 2:00 – 2:30)
Presented by Meghan Droste, Attorney at Law, FELTG Instructor

Course description: Attorney Meghan Droste will share legal principles and proven guidance to navigate this most critical and challenging part of harassment investigations: conducting the interviews and gathering relevant evidence. Attendees will leave the session with techniques for questioning, tools for reading body language, suggestions on how to handle difficult personality types, and tips for writing the fact-finding report (FFR) and report of investigation (ROI). Ms. Droste will also share how technology is changing the investigation process, including a very timely discussion of conducting virtual interviews.

Learning Objectives

Attendees will learn how to:

  • Identify the similarities and differences in conducting onsite and virtual interviews.
  • Apply logic and judgment to evaluate conflicting statements.
  • Write a fulsome report on the findings from the harassment investigation.


Price

  • Early Bird Tuition (register by September 25): One Session = $325  |  Two Sessions = $600  |  Full Event = $850
  • Standard Tuition (register September 26 – October 8): One Session = $375  |  Two Sessions = $650  |  Full Event = $900
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Group discounts are available through September 25. Contact FELTG.
  • REGISTER NOW.

 

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex to broadcast this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are only available through September 25.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Oct
13
Tue
Virtual Training Event – Developing and Defending Discipline: Holding Federal Employees Accountable
Oct 13 – Oct 15 all-day

Download Individual Registration Form

Event Description

Holding federal employees accountable for performance and conduct is easier than you might think. Too many supervisors believe that an employee’s protected activity (EEO complaints, whistleblower disclosures, or union activity) precludes the supervisor from initiating a suspension or removal, but that’s just not true. During the COVID-19 pandemic, it’s even more imperative your employees are doing the work they are assigned to do, and following all workplace rules along the way.

FELTG is here to make federal supervisors’ and advisers’ lives easier by clarifying those misconceptions while helping supervisors understand how to take defensible misconduct actions quickly and fairly – actions that withstand scrutiny on appeal by the MSPB, EEOC, or in grievance arbitration. Plus, if you have an under-performing employee working for you now, we will show you the steps to take to give the employee an opportunity to demonstrate acceptable performance, and how to determine whether the employee is successful or should be removed. In addition, we’ll discuss how you can defend against allegations of discrimination and hostile work environment claims, and the role of the supervisor and advisor throughout the EEO process.

Join us for this three-day seminar and come away with the tools you need to hold your employees accountable, and defend every action you take.

The program runs from 12:00 – 4:30 eastern each day, with a break from 2:00 – 2:30, and when taken together days 1 & 2 meet OPM’s mandatory training requirements for federal supervisors found at 5 CFR 412.202(b).

Download Individual Registration Form



Tuesday, October 13, 2020

Session 1: Accountability for Conduct and Performance, Part I

12:00 pm – 4:30 pm eastern (break from 2:00 – 2:30)
Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: This program begins with a discussion on the foundations of accountability and supervisory authority in the federal government. After learning to identify the differences between performance and conduct issues, the seminar will shift the focus to discipline and misconduct theory and practice. From emphasizing the five elements of misconduct, to explaining how an agency can defend its penalty and provide the employee with due process, to a discussion on discipline procedures and appeals, the attendee will receive a thorough education on properly – and legally – handling employee misconduct issues in the federal workplace.

Learning Objectives

  • Understand the differences between employee performance and misconduct issues
  • Identify the five elements that must be presents in every discipline case
  • Recognize the supervisor’s and advisor’s roles in disciplinary procedures and appeals


Wednesday, October 14, 2020

Session 2: Accountability for Conduct and Performance, Part II

12:00 pm – 4:30 pm eastern (break from 2:00 – 2:30)
Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course Description: This session begins with a focus on one of the most misunderstood areas of accountability: poor performance. The conversation includes the requirements to implement a performance demonstration period, initiating and completing a performance-based action, and determining the appropriate outcome after the employee has been given an opportunity to demonstrate acceptable performance. From there, the discussion turns to some tricky supervisory scenarios that become less intimidating after explanation: dealing with attendance issues, properly handling the absent employee, medical removals and dealing with union issues.

Learning Objectives

  • Understand the legally-required procedures to hold an employee accountable for poor performance
  • Identify and implement the procedures to deal with leave abuse
  • Acknowledge how dealing with employees in a bargaining unit is different than non-bargaining unit employees

 


Thursday, October 15, 2020

Session 3: Defending Against Discrimination Complaints: The Supervisor’s Role in EEO

12:00 pm – 4:30 pm eastern (break from 2:00 – 2:30)
Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course Description: One of the most intimidating experiences for a federal supervisor is being named in an EEO complaint. Yet, if you are a supervisor for any length of time, there’s a good chance it will happen. This session helps to clarify the federal EEO process so supervisors understand how defend against allegations of discrimination. After an explanation of the protected EEO categories, we’ll cover what to do – and what not to do – if you’re a Responding Management Official in a complaint, and what happens if you’re called as an EEO witness. From there, the program will cover the theories of discrimination, and will provide you with the tools you need to prove your workplace actions were legitimate and non-discriminatory. You’ll sleep better at night after attending this session!

Learning Objectives

  • Identify the theories of discrimination in the federal workplace
  • Recognize the situations where a employees need reasonable accommodation – and your role in the process
  • Understand how to successfully defend against allegations of harassment and discrimination


Pricing

Early Bird Tuition (register by September 30):

  • 3 days = $1015
  • 2 days = $700
  • 1 day = $370

Standard Tuition (register October 1-15):

  • 3 days = $1045
  • 2 days = $730
  • 1 day = $400

Seminar registration includes a PDF copy of the program materials, plus a hard copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive the textbook by the training date, please register by September 30 and provide a shipping address. Registrations received after September 30 will also receive a textbook, but materials are not guaranteed to arrive by the training date.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through September 30.

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