Leadership Training Courses

Leading isn’t the same thing as supervising. FELTG’s Leadership and Team Effectiveness courses focus on leadership development to empower your agency’s employees to generate results and help fulfill your organization’s mission. All of FELTG’s Leadership and Team Effectiveness courses – and several of our Supervisory Training Courses – align with the Office of Personnel Management’s Executive Core Qualifications. The ECQs are required for entry to the Senior Executive Service and are used by many departments and agencies in selection, performance management, and leadership development for management and executive positions.

To find out how these courses align with OPM ECQs, click here.

LD-1: Comprehensive Toolkit for Leadership Success (1 day)

If you only have one day to stock up your leadership toolkit, this is it. Equip yourself with the knowledge, skills, behaviors, and confidence you need to lead with excellence. This training is for individuals of all levels but can be targeted to specific groups. Dr. Anthony Marchese will share research-inspired best practices and a practice-driven approach to increasing leadership effectiveness. The training will focus on several competencies, including developing others, team building, management, and leveraging diversity. Specific content areas can be emphasized or focused on depending on the agency’s needs.

Course Topics: Assessments; an easy-to-remember framework for managing difficult conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency; four content areas – Leading Myself, Leading Others, Leading Teams, Leading the Agency.

LD-2: Effectively Managing and Communicating With Employees (1-2 days)

This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Drawing upon the latest research and best practices in behavioral science, communication, team effectiveness, and generational studies, Effectively Managing and Communicating with Employees provides federal supervisors with relevant insight and practical strategies to ensure that they are managing for success. Using realistic agency scenarios, participants will learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of their employees and those of the agency.

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in the federal government.

LD-3: Mentoring Matters (1 day)

The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. We here at FELTG agree. This one-day seminar will provide a comprehensive overview of mentoring, include guidance for improving the mentoring program at your agency, and show you how to utilize mentorship skills in leadership roles.

Course Topics: What mentoring is and what it isn’t; make sense of mentoring myths, understanding and leveraging generational differences; assessing different types of mentoring; exploring mentoring best practices; developing and implementing a mentoring program at your agency. 

LD-4: Influencing for Results (1 day)

High performance and communication effectiveness are inextricably linked. Attend this class to take your communication skills to the next level, and develop those competencies – partnering, influencing and negotiating, and political savvy – that are absolutely critical to your success in the federal workplace.

Course Topics: Ingredients of influence; how to persuade through spoken, written, and non-verbal communication and hands-on experience; delivering a variety of messages to peers within a safe, accepting, and supportive learning environment.

LD-5: The Leader’s Edge: Emotional Intelligence as a Catalyst for Success (1 day)

Emotional Intelligence and work experience are far greater determinants of leadership success than IQ and education. Top-performing organizations in the federal government are starting to realize this. Dive into this comprehensive one-day analysis of this critical piece to leadership success.

Course Topics: Assessing your emotional intelligence; exploring strategies for improving emotional intelligence; developing an Emotional Intelligence Action Plan that will target both individual growth and team growth.

LD-6: Connecting, Collaborating, and Creating: Mastering the Art of Meaningful Relationships (1 day)

What is stopping you and your team from developing innovative solutions to your most challenging problems? Dr. Anthony Marchese will explain how to leverage diversity, build a solid team, manage conflict and develop the resilience needed to get your team over the hump. 

Course Topics: Developing skills to identify, honor, and leverage individual differences; understanding the sources of conflict; how to navigate conflict; avoiding GroupThink; cultivating a culture of strong psychological safety and innovation.

LD-7: Becoming a Learning Organization  (1 day)

Learning organizations are more able to swiftly adapt to changes and make continuous improvements to ensure effectiveness. A strengthened community that shares knowledge will lead to increased productivity. This application-based course will prepare agency leaders to turn their own departments into hubs of learning. Each participant will leave with a detailed plan of action.

Course Topics: Conducting stakeholder analyses; identifying performance gaps; translating findings into programmatic and micro learning; implementing learning strategies and conducting assessments.

LD-8: Leading by Design: Strategies for Career Growth and Development (1 day)

This course is built upon the book DESIGN: An Owner’s Manual for Learning, Living, and Leading with Purpose by Dr. Anthony Marchese. Participants will craft their very own Personal Owner’s Manual as a tool to increase mindfulness and complete a career mission statement and action plan to guide them on the next phase of their journey.

Course Topics:  Organic decision-making; leading self and others according to their strengths; charting a course for continued personal and professional development.

LD-9: Strengths-based Strategies for Success (1 day)

Managers who help employees identify, develop, and strategically apply their strengths create a culture of high employee engagement and performance. According to Gallup, 67% of employees who strongly agree that their manager focuses on their strengths are engaged in their jobs.  And according to OPM, 47% of disengaged millennials will leave their agency for a culture where they feel they better “fit in.” This fun, interactive session will provide a tool for participants to assess their own strengths and plug in to the agency mission.

Course Topics: Encourage a safe environment to explore their strengths, identify strategies for embedding strengths into job execution, and introduce learners to the completion of their own Strengths-Based Strategies for Success Development Plan. Learners will leave with increased self-awareness, awareness of others, and practical tools to extend and apply their learning.

LD-10: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former co-workers, then it also means you’re about to navigate the trickiest part of your career. This one-day course is perfect those who have been promoted, or hope to be promoted at some point, and will cover the following competencies — leading people, resilience, decisiveness, flexibility.

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision. 

LD-11: Leadership Deep Dive (1-2 days)

Take one or two days to submerge yourself into this interactive course led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese and you’ll leave with a roadmap for continuously improving your leadership skills. The four areas of content (Leading Self, Leading Others, Leading Teams, Leading the Agency) can be emphasized and focused on the needs of the group in attendance.

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency.

LD-12: Senior Executive Leadership Academy (2 to 5 days)

FELTG Instructors will work with your agency to craft a leadership training program that will meet your leadership’s specific needs, while addressing the five Executive Core Qualifications as established by OPM.

Course Topics: Build the knowledge, skills, and a development plan consistent with the ECQs. Understanding each core qualification; build leadership skills and knowledge, and create a development strategy for continued growth.

Upcoming Training Events

Webinar Series – Supervising Federal Employees: Managing Accountability and Defending Your Actions
Apr 14 @ 1:00 pm – 2:00 pm

FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or info@feltg.com to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.

Download Registration Form


Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese

Course Description

Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.

Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.

Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.

This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.

As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

2020 dates:

March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.

March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.

March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.

April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.

April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; mentorship styles; formal and informal mentorship; pilot mentorship programs; best practices for leadership; handling difficult employee types. 

May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action. 

May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability. 

June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer. 

June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL. 

July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.

July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination. 

August 4:  Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship. 

August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity. 

September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs. 


Early Bird Tuition:

  • $240 per site, per session (payment required by Feb 24).
  • Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.

Standard Tuition: 

  • $270 per site, per session (payments made Feb. 25 or later).


Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.

Virtual Training Event: Emerging Issues in Federal Employment Law
Apr 21 – Apr 23 all-day

Download Individual Registration Form

Event Description

These are challenging times for the federal workforce. Over three days, the FELTG Virtual Training Institute will broadcast nine live instructor-led sessions, aimed at providing you with the latest legal and practical guidance to meet these current challenges.

Renew your efforts to hold employees accountable for performance and conduct. Review your responsibilities regarding leave, reasonable accommodation, investigating harassment, and preventing discrimination in the workplace. Stay current on case law. Learn strategies for managing teleworkers – and for managing your own stress and handling employee stress during these trying times. And much more.

There’s no need to feel isolated – even if you’re working alone at home. The open enrollment FELTG Virtual Training Institute’s Emerging Issues in Federal Employment Law program offers opportunities to ask questions of FELTG’s experienced instructors, and get answers in real time. Plus, we’ll provide a forum for participants to get in touch and discuss the issues after the sessions are over.

You can register for any of the sessions individually. You can register for a whole day. Or you can register for the whole program. Earn CLE credits and EEO refresher training credits. Three days. Nine sessions. Eight instructors. We’d love to have you join us.

Download Individual Registration Form

Tuesday, April 21, 2020

Performance, Conduct and Legal Updates

Session 1
10:30 am – 12:00 pm EDT
Accountability for Conduct: Taking Defensible Disciplinary Actions
Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: This session begins with a discussion on the foundation of supervisory authority, and it will clarify the too-common misconceptions that prevent federal agencies from taking successful misconduct actions against employees. Attendees will learn the five elements that must be present in a disciplinary case, with a special focus on penalty justification and due process requirements. Attendees will leave with the guidance necessary to take defensible actions quickly and fairly – and to ensure that those actions will withstand scrutiny on appeal by the MSPB, EEOC, or in grievance arbitration. Earn 1.5 CLE credits.

Learning Objectives

Attendees will learn how to:

  • Understand the legal definition of discipline, and which corrective actions are not discipline under the law.
  • Identify the legal elements required in every disciplinary case, and the standard of proof to take a defensible action.
  • Use the Douglas Factors in penalty determination.

Session 2
1:00 – 2:30 pm EDT
Unacceptable Performance: Streamlining the Procedures
Presented by William Wiley, Attorney at Law, FELTG Past President

Course Description: When it comes to poor performance, the one action you can’t afford to take is not taking action. Yet, when you do take a performance-based action, there are limitless mistakes that can trip you up and result in lost appeals. During this session, Bill Wiley shares the tools you need to confidently and effectively address poor performance, including initiating a performance demonstration period/PIP, the evidence and documentation needed to justify a performance-based action, and a secret trick on removing an employee for poor performance without using a demonstration period/PIP. After this session, attendees will have the tools necessary to remove an unacceptable performer in 31 days. Earn 1.5 CLE credits.

Learning Objectives

Attendees will learn how to:

  • Recognize the standards of proof needed for a performance-based action.
  • Implement recent Executive Orders and OPM guidance into your performance procedures.
  • Successfully take a defensible performance-based action.

Session 3
3:00 – 4:30 pm EDT 
Federal Employment Law Update: Recent Developments at the EEOC, FLRA and MSPB
Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course Description: In the world of federal employment law, things can change quickly; there has been more action in the past three years than in the last 35 years before. Join FELTG Instructor Ann Boehm for a review of the most recent and relevant cases, regulations, studies and reports from the EEOC, FLRA and MSPB, plus information from OPM and the Office of Special Counsel. She will also cover the very latest on Executive Orders 13836, 13836, 13837 and 13839. Attendees will leave with knowledge of recent developments and with an in-depth analysis of the current employment law climate and its impact on the federal workplace. Earn 1.5 CLE credits.

Learning Objectives

Attendees will learn how to:

  • Identify the most critical recent decisions from the EEOC and FLRA.
  • Explain the status and impact of President Trump’s Executive Orders regarding the federal workplace.
  • Understand the current status of the MSPB and how the lack of quorum impacts agency actions and appeals.

Wednesday, April 22, 2020

Managing and Advising During the COVID-19 Pandemic and Beyond

Session 4
10:30 am – 12:00 pm EDT
Handling Current Leave Challenges in the Federal Workplace
Presented by Barbara Haga, President/Federal HR Services, FELTG Senior Instructor

Course description: Barbara Haga will review some of the most pressing issues involving leave, including tough questions related to FMLA and sick leave, the paid family leave provisions expected to go into effect in October, and the flexibilities related to leave tied to the COVID-19 pandemic including weather and safety leave. Attendees will come away with an array of knowledge for handling the leave issues they’re likely to face in the coming weeks and months, and will be equipped for a successful return to more normal operations in the future.

Learning Objectives

Attendees will learn how to:

  • Apply weather and safety leave standards during the COVID-19 pandemic.
  • Identify the provisions of the new paid family leave, and which employees are affected.
  • Manage requests for sick leave and FMLA, from near and far.

Session 5
1:00 – 2:30 pm EDT
Managing a Mobile Workforce: Tools for Accountability
Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course description: One of the biggest challenges facing agencies during this COVID-19 Pandemic is that so much of the workforce is no longer in the workplace. How do you handle performance issues? What about conduct? Are work expectations lowered or amended when people telework in emergency situations? What are the pitfalls or best practices for managing employees from afar? Using anecdotes from her decade of experience managing a remote workforce, FELTG President Deborah J. Hopkins will provide the answers and share exclusive tips you shouldn’t miss. Earn 1.5 CLE credits

Learning Objectives

Attendees will learn how to:

  • Communicate expectations to employees who are new to telework.
  • Conduct a performance demonstration period while an employee is working remotely.
  • Identify the telework performance pitfalls for employees and supervisors.

Session 6
3:00 – 4:30 pm EDT
Strategies for Stress: Effectively Coping in a COVID-19 World
Presented by Shana Palmieri, LCSW, FELTG Instructor

Course description: The COVID-19 pandemic has required all of us to make major lifestyle changes, whether you’re in the office or working from home. Our lives have quickly been altered, creating varying levels of anxiety and uncertainty. Change, stress and social isolation can significantly impact your health and job performance. Licensed Clinical Social Worker Shana Palmieri will guide you through how to manage change and stress for yourself and your employees so you can continue to focus on your agency’s mission – from wherever you happen to be working.

Learning Objectives

Attendees will learn how to:

  • Manage workforce disruptions to successfully stay focused on work during the COVID-19 pandemic.
  • Cope with social distancing and social isolation.
  • Recognize and manage stress levels that, when unaddressed, impact your work performance and overall wellness.

Thursday, April 23, 2020

EEO Challenges in the Federal Workplace

Session 7
10:30 am – 12:00 pm EDT
Preventing and Correcting Discrimination: A Focus on Race, Color, and National Origin
Presented by Ricky Rowe, Former National EEO Manager/Veterans Affairs, FELTG Instructor

Course description: During stressful times, there is often a desire to find something, or someone, to blame. In some cases, employees perceive a conflict with agency management to be motivated by an illegal reason. And every now and then, an agency official engages in unlawful discrimination, and then the agency has a responsibility to make amends with the employee. FELTG Instructor Ricky Rowe will use his 38 years of federal sector EEO and HR experience to address these scenarios with a review of relevant EEOC decisions involving employee race, color and national origin, and will share timely and critical information to ensure that your workplace is safe and inclusive for all. Earn 1.5 EEO refresher training hours by attending this session.

Learning Objectives

Attendees will learn how to:

  • Identify the discrimination theories where race, color and national origin could form the basis of a complaint.
  • Recognize and immediately address instances of race, color, and national origin discrimination in the workplace.
  • Determine when language-restrictive policies are discriminatory – and when they are permitted.

Session 8
1:00 – 2:30 pm EDT
Conducting Effective Harassment Investigations
Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: If there’s one topic on every agency’s front burner, it’s harassment. FELTG Instructor Katherine Atkinson will explain the differences between EEO and non-EEO harassment, and the critical steps that agencies should take when investigating misconduct in light of the #MeToo movement. An incomplete investigation could cost you the case, so it’s imperative to understand the requirements for a legally sufficient harassment investigation. Attendees will leave with useful guidance and practical tools to help them complete an effective and thorough investigation. Earn 1.5 EEO refresher training hours by attending this session. Earn 1.5 CLE credits.

Learning Objectives

Attendees will learn how to:

  • Address the issue of harassment as misconduct, not just an EEO issue.
  • Identify the numerous forms that harassment takes.
  • Interview all relevant parties in a harassment investigation: the complainant, the accused, and material witnesses.

Session 9
3:00 – 4:30 pm EDT
Reasonable Accommodation in the Federal Workplace: Challenges and Solutions for 2020
Presented by Meghan Droste, Attorney at Law, FELTG Instructor

Course description: Reasonable accommodation for disabilities intersects with every aspect of the federal workforce: conduct, performance, leave, telework, and more. FELTG Instructor Meghan Droste will explain answers to the most common questions including: What does qualified individual really mean? What is the agency required to do during the interactive process? Must I provide a provisional accommodation? Do I have to grant telework as an accommodation? Is providing a new supervisor a reasonable accommodation? You’ll receive guidance on other perplexing reasonable accommodation challenges, and discuss the mistakes agencies have made in recent cases – so you can avoid similar mistakes. You can’t afford to miss this session. Earn 1.5 EEO refresher hours and 1.5 CLE credits.

Learning Objectives

Attendees will learn how to:

  • Make legal disability determinations.
  • Conduct the interactive process with all interested parties.
  • Provide the most effective reasonable accommodation to allow the employee to successfully perform the essential functions of the job.



  • Early Bird Tuition (register by April 14): One Session = $100  |  Three Sessions = $250  |  All Access = $700
  • Standard Tuition (register April 15-23): One Session = $115  |  Three Sessions = $275  |  All Access = $750
  • Rates per registrant.
  • Want to register a group? Contact FELTG.

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