Private Sector Training Courses

FELTG training isn’t just for federal agencies – we have several training programs for private sector organizations as well. Check out the list below.


PS-1: The Supervisor’s Role in EEO (1 day)

For many managers, the world of Equal Employment Opportunity is not just mysterious, but also foreboding. FELTG’s instructors aim to make it less so. An understanding of the EEO laws helps supervisors spot potential issues before they rise to the level of discrimination or harassment. Find out the role that you, as a supervisor, play and what you should do each step of the way. Failure to understand the process will lead to costly mistakes, with emphasis on the word costly. Attendees will leave this course with a thorough understanding of Equal Employment law basics and tools to help prevent harassment and discrimination before it starts.

Course Topics: The role of EEO protections in the workplace; defining protected categories: race, color, national origin, religion, sex, age, disability and reprisal; filing requirements; your organization’s legal obligations; liability in EEO cases; what to do if you’re a Responding Management Official in a complaint; defending against frivolous complaints.


PS-2: Preventing and Correcting Sexual Harassment in the Workplace (1/2-1 day)

The #MeToo movement has had a clear influence on the workplace. There has been a noticeable increase in sexual harassment complaints, as well as fear and concern among supervisors about when actions or comments rise to the level of harassment. Supervisors who attend this course will learn their responsibilities to respond to harassment claims, as well as how to effectively address situations before they rise to the level of harassment.

Course Topics: Definition of sexual harassment; circumstances that constitute harassment; roles in harassment; tangible employment actions; hostile work environment harassment; same-sex harassment; company liability; strategies for prevention.


PS-3: Understanding Reasonable Accommodation (1 day)

How do you determine if an employee is disabled? What does qualified individual mean? What exactly is the interactive process? And how do you know if an accommodation is effective? This course will answers those questions, and dive into some of the most perplexing reasonable accommodation challenges, including requests to telework, leave as accommodation, who chooses the accommodation, invisible disabilities, and more.

Course Topics: Your organization’s obligations under the Americans with Disabilities Act & Amendments Act; relevant regulations; the reasonable accommodation process; defining an individual with a disability; major life activities and substantial limitations; essential job functions; the interactive process; types of reasonable accommodation; denying accommodation; undue hardship; special challenges in reasonable accommodation.


PS-4: Conducting Effective Misconduct Investigations (1-2 days)

So, you’ve been told there’s potential misconduct by an employee, and you’ve been tasked with performing an investigation. Where do you begin? This thorough one- or two-day training will get you up to speed on the procedures and best practices for conducting investigations in the workplace, from planning the investigation to fact-finding and all the way to testifying at a deposition, hearing, arbitration or trial.

Course Topics: Criminal v. tort activity in the workplace; necessary evidence; misconduct-based investigations; fact-finding; employee legal rights during an investigation; testifying at hearing; Privacy Act considerations; investigating harassment complaints.


PS-5: Effectively Managing and Communicating with Your Employees (1-2 days)

There is a significant difference between managing and leading, and we’ll explain that difference in detail. Attendees will leave this training with the know-how to use social styles to communicate and manage conflict with precision, and a structured approach to high-stakes conversations.

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in your organization.


PS-6: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former co-workers, then it also means you’re about to navigate the trickiest part of your career. This one-day course is perfect those who have been promoted, or hope to be promoted at some point.

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision.


PS-7: Leadership Deep Dive (1-2 days)

Take one or two days to submerge yourself into this interactive course led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese, and you’ll leave with a roadmap for continuously improving your leadership skills. The content can be emphasized and focused for the needs of the group in attendance.

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your organization.


PS-8: The High-Performing Team (1 day)

This interactive, full-day learning experience is based upon Social Styles, an industry-tested assessment that helps leaders leverage individual personality types and strengths to promote accurate communication, diminish unhealthy conflict, and increase individual and collective performance. The High-Performing Team, led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese, includes assessments, relevant articles and videos, real-life simulations, and practical suggestions for ongoing sustainability.

Course Topics: The neuroscience behind peak performance; the composition of teams of excellence; strategies to understand and negotiate individual difference; align team goals with those of your organization.


PS-9: Handling Behavioral Health Issues and Threats of Violence in the Workplace (1-2 days)

Licensed Clinical Social Worker Shana Palmieri will share practical and clinical guidance on how to avoid, manage and prepare for workplace crises — and properly deal with them should they occur. What are the warning signs that an employee may become violent? What are the best accommodations for employees with various mental health conditions? What’s the best way to intervene when you think an employee is suicidal? 

Course Topics: Your organization’s legal obligation to provide its employees with a safe workplace; ADAAA requirements on accommodating individuals with mental impairments and other behavioral health issues; types of mental disabilities and how they may exhibit in the workplace; dealing with suicidal employees; dos and don’ts when working employees who have behavioral health issues; myths and facts about targeted violence in the workplace; individual characteristics that put an employee at higher risk of committing an act of violence; steps to take if someone becomes violent in the workplace; developing and implementing an in-house threat management team to deal with threat assessments; risk management; the best ways to keep employees safe during a crisis.


PS-10: Strengths-based Strategies for Success (1 day)

Managers who help employees identify, develop, and strategically apply their strengths create a culture of high employee engagement and performance. According to Gallup, 67% of employees who strongly agree that their manager focuses on their strengths are engaged in their jobs.  And according to OPM, 47% of disengaged millennials will leave their current employer for a culture where they feel they better “fit in.” This fun, interactive session will provide a tool for participants to assess their own strengths and plug in to the organizational mission.

Course Topics: Encourage a safe environment to explore their strengths; identify strategies for embedding strengths into job execution; introduce learners to the completion of their own Strengths-Based Strategies for Success Development Plan. Learners will leave with increased self-awareness, awareness of others, and practical tools to extend and apply their learning.

Upcoming Training Events


Jul
12
Tue
Developing and Defending Discipline: Holding Federal Employees Accountable – Washington, DC @ International Student House
Jul 12 – Jul 14 all-day

Download Individual Registration Form

Note: In the event COVID-19 makes it unsafe to hold this class in person, the program will be held virtually. Registration MUST be received by July 5 in order to guarantee a seat.

Event Description

The pandemic has become endemic, and many employees are returning physically to the office as a new form of hybrid workplace takes root in many agencies. It’s as imperative as ever that your employees are doing the work they are assigned to do and following all workplace rules, regardless of where they are physically located. Unfortunately, Federal supervisors continue to struggle when it comes to holding employees accountable for performance and conduct in the new hybrid environment.

It doesn’t have to be that way.

FELTG is here to make federal supervisors’ and advisers’ lives easier by clarifying common misconceptions. For example: Many supervisors believe that an employee’s protected activity (EEO complaints, whistleblower disclosures, or union activity) precludes the supervisor from initiating a suspension or removal. (Spoiler alert: This is not true).

More importantly, FELTG’s Developing & Defending Discipline: Holding Federal Employees Accountable teaches supervisors how to take defensible misconduct actions quickly and fairly – actions that withstand scrutiny on appeal by the MSPB, EEOC, or in grievance arbitration. Plus, if you have an under-performing employee working for you now, we will show you the steps to take to give the employee an opportunity to demonstrate acceptable performance, and how to determine whether the employee is successful or should be removed.

In addition, we’ll discuss how you can defend against allegations of discrimination and hostile work environment claims, and the role of the supervisor and adviser throughout the EEO process.

This training will include the most up-to-date guidance based on President Biden’s Federal workplace Executive Orders and OPM regulations, as well as all of the lessons learned over the pandemic, plus practical tips from new MSPB case law.

And … this training will mark the return of FELTG to in-person open enrollment training.

Join us for this three-day seminar and come away with the tools you need to hold your employees accountable, and defend every action you take.

The program runs 8:30 – 4:00 each day and meets OPM’s mandatory training requirements for federal supervisors found at 5 CFR 412.202(b).  CDC and local COVID-19 safety protocols will be observed.

Enrollment is limited to ensure a little extra space per attendee, so register soon. 

Instructors

Deborah Hopkins, Katherine Atkinson

Deborah Hopkins Portrait

Download Individual Registration Form

Tuesday, July 12, 2022

Session 1: Accountability for Conduct and Performance, Part I
Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course Description: This program begins with a discussion on the foundations of accountability and supervisory authority in the federal government. After learning to identify the differences between performance and conduct issues, the seminar will shift the focus to discipline and misconduct theory and practice. From emphasizing the five elements of misconduct, to explaining how an agency can defend its penalty and provide the employee with due process, to a discussion on discipline procedures and appeals, the attendee will receive a thorough education on properly – and legally – handling employee misconduct issues in the federal workplace.

Learning Objectives

  • Understand the differences between employee performance and misconduct issues
  • Identify the five elements that must be present in every discipline case
  • Recognize the supervisor’s and advisor’s roles in disciplinary procedures and appeals

Wednesday, July 13, 2022

Session 2: Accountability for Conduct and Performance, Part II
Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course Description: This session begins with a focus on one of the most misunderstood areas of accountability: poor performance. The conversation includes the requirements to document and justify the decision to put an employee on a performance demonstration period, implementing a performance demonstration period, initiating and completing a performance-based action, and determining the appropriate outcome after the employee has been given an opportunity to demonstrate acceptable performance. From there, the discussion turns to some tricky supervisory scenarios that become less intimidating after explanation: dealing with attendance issues, properly handling the absent employee, medical removals and dealing with telework issues.

Learning Objectives

  • Understand the legally-required procedures to hold an employee accountable for poor performance
  • Identify and implement the procedures to deal with leave abuse
  • Learn how to handle performance and conduct challenges for employees that telework

Thursday, July 14, 2022

Session 3: Defending Against Discrimination Complaints: The Supervisor’s Role in EEO
Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course Description: One of the most intimidating experiences for a federal supervisor is being named in an EEO complaint. Yet, if you are a supervisor for any length of time, there’s a good chance it will happen. This session helps to clarify the federal EEO process so supervisors understand how defend against allegations of discrimination. After an explanation of the protected EEO categories, we’ll cover what to do – and what not to do – if you’re a Responding Management Official in a complaint, and what happens if you’re called as an EEO witness. From there, the program will cover the theories of discrimination, and will provide you with the tools you need to prove your workplace actions were legitimate and non-discriminatory. You’ll sleep better at night after attending this session!

Learning Objectives

  • Identify the theories of discrimination in the federal workplace
  • Recognize the situations where a employees need reasonable accommodation – and your role in the process
  • Understand how to successfully defend against allegations of harassment and discrimination

Pricing

Early Bird Tuition (register by June 28):

  • 3 days = $1495
  • 2 days = $1020
  • 1 day = $560

Standard Tuition (register June 29-July 14):

  • 3 days = $1595
  • 2 days = $1120
  • 1 day = $660

Seminar registration includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins.

Metro, Parking, Directions

Metro: The International Student House (1825 R Street NW) is located in convenient proximity to the Red Line. Exit Metro at the Dupont Circle station and proceed to the Q Street/North exit. Head north (you will come off the escalator facing north; if you use the elevator take a left after exiting) on Connecticut Avenue to R Street NW (approximately one block). Turn right onto R Street NW. Cross 19th Street NW and the International Student House will be on the left side of the street approximately halfway down the block. If you reach the Bikeshare dock, you’ve gone too far. Approximate travel time on foot, by wheelchair or scooter: 7-10 minutes.

Parking: Street parking is metered and is limited to two hours, unless you have a Washington, DC, Zone 2 parking pass. The closest parking garage is at 11 Dupont Circle, approximately two blocks from the International Student House (1825 R Street NW). Approximate travel time on foot, by wheelchair or scooter: 5 -7 minutes.

From the Lyle Hotel: After exiting the Lyle Hotel, turn left. At the first intersection, R Street NW, turn right. Proceed approximately one block. The International Student House (1825 R Street NW) will be on your right, just past the Bikeshare dock. Approximate travel time on foot, by wheelchair or scooter: 4-6 minutes.

Jul
21
Thu
Webinar – Reasonable Accommodation Framework: Disability Accommodation Overview and Analysis
Jul 21 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Deborah Hopkins

Course Description

 1

FELTG kicks off its five-part webinar series Reasonable Accommodation in the Federal Workplace with an overview of the the current state of disability law and how the ADA, ADAAA, and Rehabilitation Act apply to federal employees with disabilities. Before you can appropriately manage the complex reasonable accommodation requests you’re likely to receive in the next few months, you need a thorough understanding of the basics. Attendees will learn about:

  • Making disability determinations
  • What “qualified individual” actually means
  • Reasonable accommodation requests
  • The interactive process
  • Denials of reasonable accommodation
  • Reassignment and Medical Inability to Perform removals

Whether you’re an attorney, disability program manager, EEO or HR Specialist or a supervisor, you’ll want to be sure to attend this session.

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Price

  • Early Bird Tuition: $250 per site, per session (payment made by July 11).
  • Standard Tuition: $280 per site, per session (payment made July 12 or later).
  • Register for all five webinars in the series by July 11 and pay only $1195!

Teleworkers may be added to a main site registration for $50 per teleworker, per webinar, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future course.

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