Private Sector Training Courses

FELTG training isn’t just for federal agencies – we have several training programs for private sector organizations as well. Check out the list below.


PS-1: The Supervisor’s Role in EEO (1 day)

For many managers, the world of Equal Employment Opportunity is not just mysterious, but also foreboding. FELTG’s instructors aim to make it less so. An understanding of the EEO laws helps supervisors spot potential issues before they rise to the level of discrimination or harassment. Find out the role that you, as a supervisor, play and what you should do each step of the way. Failure to understand the process will lead to costly mistakes, with emphasis on the word costly. Attendees will leave this course with a thorough understanding of Equal Employment law basics and tools to help prevent harassment and discrimination before it starts.

Course Topics: The role of EEO protections in the workplace; defining protected categories: race, color, national origin, religion, sex, age, disability and reprisal; filing requirements; your organization’s legal obligations; liability in EEO cases; what to do if you’re a Responding Management Official in a complaint; defending against frivolous complaints.


PS-2: Preventing and Correcting Sexual Harassment in the Workplace (1/2-1 day)

The #MeToo movement has had a clear influence on the workplace. There has been a noticeable increase in sexual harassment complaints, as well as fear and concern among supervisors about when actions or comments rise to the level of harassment. Supervisors who attend this course will learn their responsibilities to respond to harassment claims, as well as how to effectively address situations before they rise to the level of harassment.

Course Topics: Definition of sexual harassment; circumstances that constitute harassment; roles in harassment; tangible employment actions; hostile work environment harassment; same-sex harassment; company liability; strategies for prevention.


PS-3: Understanding Reasonable Accommodation (1 day)

How do you determine if an employee is disabled? What does qualified individual mean? What exactly is the interactive process? And how do you know if an accommodation is effective? This course will provide answers to those questions, and then dive into some of the most perplexing reasonable accommodation challenges, including requests to telework, leave as accommodation, who chooses the accommodation, invisible disabilities, and more.

Course Topics: Your organization’s obligations under the Americans with Disabilities Act & Amendments Act; relevant regulations; the reasonable accommodation process; defining an individual with a disability; major life activities and substantial limitations; essential job functions; the interactive process; types of reasonable accommodation; denying accommodation; undue hardship; special challenges in reasonable accommodation.


PS-4: Conducting Effective Misconduct Investigations (1-2 days)

So, you’ve been told there’s potential misconduct by an employee, and you’ve been tasked with performing an investigation. Where do you begin? This thorough one- or two-day training will get you up to speed on the procedures and best practices for conducting investigations in the workplace, from planning the investigation to fact-finding and all the way to testifying at a deposition, hearing, arbitration or trial.

Course Topics: Criminal v. tort activity in the workplace; necessary evidence; misconduct-based investigations; fact-finding; employee legal rights during an investigation; testifying at hearing; Privacy Act considerations; investigating harassment complaints.


PS-5: Effectively Managing and Communicating with Your Employees (1-2 days)

There is a significant difference between managing and leading, and we’ll explain that difference in detail. Attendees will leave this training with the know-how to use social styles to communicate and manage conflict with precision, and a structured approach to high-stakes conversations.

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in your organization.


PS-6: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former co-workers, then it also means you’re about to navigate the trickiest part of your career. This one-day course is perfect those who have been promoted, or hope to be promoted at some point.

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision.


PS-7: Leadership Deep Dive (1-2 days)

Take one or two days to submerge yourself into this interactive course led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese, and you’ll leave with a roadmap for continuously improving your leadership skills. The four areas of content (Leading Self, Leading Others, Leading Teams, Leading the Organization) can be emphasized and focused for the needs of the group in attendance.

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your organization.


PS-8: The High-Performing Team (1 day)

This interactive, full-day learning experience is based upon Social Styles, an industry-tested assessment that helps leaders leverage individual personality types and strengths to promote accurate communication, diminish unhealthy conflict, and increase individual and collective performance. The High-Performing Team, led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese, includes assessments, relevant articles and videos, real-life simulations, and practical suggestions for ongoing sustainability.

Course Topics: The neuroscience behind peak performance; the composition of teams of excellence; strategies to understand and negotiate individual difference; align team goals with those of your organization.


PS-9: Handling Behavioral Health Issues and Threats of Violence in the Workplace (1-2 days)

Licensed Clinical Social Worker Shana Palmieri will share practical and clinical guidance on how to avoid, manage and prepare for workplace crises — and properly deal with them should they occur. What are the warning signs that an employee may become violent? What are the best accommodations for employees with various mental health conditions? What’s the best way to intervene when you think an employee is suicidal? 

Course Topics: Your organization’s legal obligation to provide its employees with a safe workplace; ADAAA requirements on accommodating individuals with mental impairments and other behavioral health issues; types of mental disabilities and how they may exhibit in the workplace; dealing with suicidal employees; dos and don’ts when working employees who have behavioral health issues; myths and facts about targeted violence in the workplace; individual characteristics that put an employee at higher risk of committing an act of violence; steps to take if someone becomes violent in the workplace; developing and implementing an in-house threat management team to deal with threat assessments; risk management; the best ways to keep employees safe during a crisis.


PS-10: Strengths-based Strategies for Success (1 day)

Managers who help employees identify, develop, and strategically apply their strengths create a culture of high employee engagement and performance. According to Gallup, 67% of employees who strongly agree that their manager focuses on their strengths are engaged in their jobs.  And according to OPM, 47% of disengaged millennials will leave their current employer for a culture where they feel they better “fit in.” This fun, interactive session will provide a tool for participants to assess their own strengths and plug in to the organizational mission.

Course Topics: Encourage a safe environment to explore their strengths; identify strategies for embedding strengths into job execution; introduce learners to the completion of their own Strengths-Based Strategies for Success Development Plan. Learners will leave with increased self-awareness, awareness of others, and practical tools to extend and apply their learning.

Upcoming Training Events


Feb
3
Wed
Virtual Training Event – The Performance Equation: Providing Feedback That Makes a Difference
Feb 3 all-day

Download Registration Form

There is one action you can take that, when done effectively, could have a major impact on your team’s morale and productivity. This action is something that you should be doing on a regular basis, yet it’s often overlooked amid your busy schedule. What’s this transformative action? It’s giving your employees honest, and ongoing, feedback.

During this half-day interactive virtual training experience, FELTG Instructor Anthony Marchese, Ph.D., will equip participants with the necessary tools to nurture a culture of candor that will lead to healthy and actionable feedback. You’ll learn best practices for motivating and recognizing employees, and neuroscience-based strategies for maximizing performance even when leading employees in a virtual environment. Dr. Marchese will also expose feedback myths and share the ineffective practices that you need to avoid.

Don’t let anxiety, frustration, or confusion prevent you from having honest performance-related discussions with your employees. Providing feedback effectively is a skill that can — and should — be developed. Fix performance problems before they begin. Make your agency a more efficient place to work.

This interactive session will include breakout groups, giving participants a chance to interact with each other.

Learning Objectives

Attendees will learn how to:

  • Communicate performance expectations.
  • Supervise effectively in a virtual environment.
  • Differentiate between positive and negative framing.
  • Identify behavioral styles, including your own, to provide feedback that is better understood and more useful.

Also, you will have numerous  opportunities to ask questions about the unique problems you’re facing during these unprecedented times. This program runs from 12:30 – 4:00 eastern, with a 30-minute break from 2:00 – 2:30 eastern.

Download Registration Form

Instructor

Anthony Marchese

Price

  • Early Bird Tuition (register by January 22): $325
  • Standard Tuition (register January 23 – February 3): $365
  • Rates per registrant.
  • Want to register a group? Group discounts for 10 or more attendees are available through January 22. Contact FELTG.

 

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for this Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device. You may also attend the training event as an audio training, by dialing in over the phone and following along with the materials independently.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals. Group discounts are available through October 15.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Feb
10
Wed
Virtual Training Event – UnCivil Servant: Holding Employees Accountable for Performance and Conduct
Feb 10 – Feb 11 all-day

Download Individual Registration Form

Course Description

FELTG’s flagship course UnCivil Servant empowers federal supervisors and advisers to confidently handle the challenges that come with supervising in the federal workplace. We hope that you never have to fire an employee. But it’s important that you have the tools to effectively address poor performance and misconduct, should the need arise.

Over the course of two half-days, UnCivil Servant identifies misconceptions about performance and misconduct-based actions and provides you with simple step-by-step guidance for taking swift, appropriate and legally defensible actions. The program also covers the very latest with Executive Order 13839, plus OPM regulations on performance and conduct.

Join FELTG for this special event, from wherever you are working – agency office or home. The program will be presented live, and you’ll have time to ask questions and get answers in real time. Note: This course fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

Registrants for both days will also receive a copy of the textbook UnCivil Servant: Holding Federal Employees Accountable for Performance and Conduct, 5th Ed., by William Wiley and Deborah Hopkins.

This program runs from 12:30 pm – 4:00 pm eastern each day, with a 30-minute break from 2:00 – 2:30 eastern.

Download Individual Registration Form

Instructor

Deborah Hopkins

Who Should Attend

Federal supervisors and managers; attorneys; Labor and Employee Relations Specialists; EEO specialists; union representatives.

Agenda

Wednesday, February 10

Accountability for Conduct and Performance, Part I: Accountability and supervisory authority; discipline and misconduct theory and practice; the five elements of discipline; off-duty misconduct; penalty defense and due process.

Thursday, February 11

Accountability for Conduct and Performance, Part II: Discipline procedures and appeals; disciplinary documents; defining unacceptable performance; dealing with poor performers; performance-based removal procedures.

Price

  • Early Bird Tuition: $370 per session, $700 for both sessions (register by January 29).
  • Standard Tuition: $400 per session, $730 for both sessions (register January 30 – February 11).
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Webex for its Virtual Training Institute events. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • If an agency wishes to register 10 or more attendees for the full event, a group discount will be applied if all registrations are received and paid for together. Group discount deadline is January 29.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.

Seminar registration includes a PDF copy of the program materials, plus a hard copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive the textbook by the training date, please register by January 29 and provide a shipping address. Registrations received after January 29 will also receive a textbook, but materials are not guaranteed to arrive by the training date.

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