Private Sector Training Courses

FELTG training isn’t just for federal agencies – we have several training programs for private sector organizations as well. Check out the list below.


PS-1: The Supervisor’s Role in EEO (1 day)

For many managers, the world of Equal Employment Opportunity is not just mysterious, but also foreboding. FELTG’s instructors aim to make it less so. An understanding of the EEO laws helps supervisors spot potential issues before they rise to the level of discrimination or harassment. Find out the role that you, as a supervisor, play and what you should do each step of the way. Failure to understand the process will lead to costly mistakes, with emphasis on the word costly. Attendees will leave this course with a thorough understanding of Equal Employment law basics and tools to help prevent harassment and discrimination before it starts.

Course Topics: The role of EEO protections in the workplace; defining protected categories: race, color, national origin, religion, sex, age, disability and reprisal; filing requirements; your organization’s legal obligations; liability in EEO cases; what to do if you’re a Responding Management Official in a complaint; defending against frivolous complaints.


PS-2: Preventing and Correcting Sexual Harassment in the Workplace (1/2-1 day)

The #MeToo movement has had a clear influence on the workplace. There has been a noticeable increase in sexual harassment complaints, as well as fear and concern among supervisors about when actions or comments rise to the level of harassment. Supervisors who attend this course will learn their responsibilities to respond to harassment claims, as well as how to effectively address situations before they rise to the level of harassment.

Course Topics: Definition of sexual harassment; circumstances that constitute harassment; roles in harassment; tangible employment actions; hostile work environment harassment; same-sex harassment; company liability; strategies for prevention.


PS-3: Understanding Reasonable Accommodation (1 day)

How do you determine if an employee is disabled? What does qualified individual mean? What exactly is the interactive process? And how do you know if an accommodation is effective? This course will answers those questions, and dive into some of the most perplexing reasonable accommodation challenges, including requests to telework, leave as accommodation, who chooses the accommodation, invisible disabilities, and more.

Course Topics: Your organization’s obligations under the Americans with Disabilities Act & Amendments Act; relevant regulations; the reasonable accommodation process; defining an individual with a disability; major life activities and substantial limitations; essential job functions; the interactive process; types of reasonable accommodation; denying accommodation; undue hardship; special challenges in reasonable accommodation.


PS-4: Conducting Effective Misconduct Investigations (1-2 days)

So, you’ve been told there’s potential misconduct by an employee, and you’ve been tasked with performing an investigation. Where do you begin? This thorough one- or two-day training will get you up to speed on the procedures and best practices for conducting investigations in the workplace, from planning the investigation to fact-finding and all the way to testifying at a deposition, hearing, arbitration or trial.

Course Topics: Criminal v. tort activity in the workplace; necessary evidence; misconduct-based investigations; fact-finding; employee legal rights during an investigation; testifying at hearing; Privacy Act considerations; investigating harassment complaints.


PS-5: Effectively Managing and Communicating with Your Employees (1-2 days)

There is a significant difference between managing and leading, and we’ll explain that difference in detail. Attendees will leave this training with the know-how to use social styles to communicate and manage conflict with precision, and a structured approach to high-stakes conversations.

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in your organization.


PS-6: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former co-workers, then it also means you’re about to navigate the trickiest part of your career. This one-day course is perfect those who have been promoted, or hope to be promoted at some point.

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision.


PS-7: Leadership Deep Dive (1-2 days)

Take one or two days to submerge yourself into this interactive course led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese, and you’ll leave with a roadmap for continuously improving your leadership skills. The content can be emphasized and focused for the needs of the group in attendance.

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your organization.


PS-8: The High-Performing Team (1 day)

This interactive, full-day learning experience is based upon Social Styles, an industry-tested assessment that helps leaders leverage individual personality types and strengths to promote accurate communication, diminish unhealthy conflict, and increase individual and collective performance. The High-Performing Team, led by nationally recognized leadership scholar and trainer Dr. Anthony J. Marchese, includes assessments, relevant articles and videos, real-life simulations, and practical suggestions for ongoing sustainability.

Course Topics: The neuroscience behind peak performance; the composition of teams of excellence; strategies to understand and negotiate individual difference; align team goals with those of your organization.


PS-9: Handling Behavioral Health Issues and Threats of Violence in the Workplace (1-2 days)

Licensed Clinical Social Worker Shana Palmieri will share practical and clinical guidance on how to avoid, manage and prepare for workplace crises — and properly deal with them should they occur. What are the warning signs that an employee may become violent? What are the best accommodations for employees with various mental health conditions? What’s the best way to intervene when you think an employee is suicidal? 

Course Topics: Your organization’s legal obligation to provide its employees with a safe workplace; ADAAA requirements on accommodating individuals with mental impairments and other behavioral health issues; types of mental disabilities and how they may exhibit in the workplace; dealing with suicidal employees; dos and don’ts when working employees who have behavioral health issues; myths and facts about targeted violence in the workplace; individual characteristics that put an employee at higher risk of committing an act of violence; steps to take if someone becomes violent in the workplace; developing and implementing an in-house threat management team to deal with threat assessments; risk management; the best ways to keep employees safe during a crisis.


PS-10: Strengths-based Strategies for Success (1 day)

Managers who help employees identify, develop, and strategically apply their strengths create a culture of high employee engagement and performance. According to Gallup, 67% of employees who strongly agree that their manager focuses on their strengths are engaged in their jobs.  And according to OPM, 47% of disengaged millennials will leave their current employer for a culture where they feel they better “fit in.” This fun, interactive session will provide a tool for participants to assess their own strengths and plug in to the organizational mission.

Course Topics: Encourage a safe environment to explore their strengths; identify strategies for embedding strengths into job execution; introduce learners to the completion of their own Strengths-Based Strategies for Success Development Plan. Learners will leave with increased self-awareness, awareness of others, and practical tools to extend and apply their learning.

Upcoming Training Events


Apr
15
Mon
Virtual Training Event – MSPB Law Week
Apr 15 – Apr 19 all-day

Course Description

Change happens in the world of Federal employee relations, and it often comes quickly. Those who succeed continuously sharpen their MSPB skills and refresh their knowledge. Those who don’t fall behind.

Fortunately, FELTG’s MSPB Law Week provides you with an all-encompassing week of training that offers the most effective guidance and up-to-date information available. During this engaging week of training, attendees will learn the legal requirements and best practices for disciplinary charges and penalties, understanding the law and strategy in handling performance cases, defending against whistleblower reprisal complaints, and much more.

Whether you’ve attended MSPB Law Week previously or not, you’ll leave with the foundational knowledge and cutting-edge strategies to deal with the challenges you’ll be facing in 2024. Plus, we’ll incorporate the very latest Board case law to give you an inside look at how this Board views performance and conduct issues. Join top MSPB practitioners and topic authors, and learn the law, strategies, and techniques from their many years of combined experience.

Daily Agenda

Monday, April 15

The Foundations of Accountability; Adverse Actions: Statutory basis including the Civil Service Reform Act, the Department of Veterans Affairs Accountability and Whistleblower Protection Act, the five elements of every disciplinary case and the burdens of proof, the fundamentals of penalty selection and defense, discipline procedures and appeals.

Tuesday, April 16

Disciplinary Charges: Types of charges, parts of a charge, how charges are interpreted, the role of the proposing and deciding officials, capitalizing on the general charge, allowing the inclusion of lesser-included offenses, charging in the alternative, attractive options to difficult charges and common charging mistakes, proving the difficult “intent” charge element, a step by step approach to charge drafting.

Wednesday, April 17

Defensible Penalties: MSPB and Federal Circuit lead cases in penalty determination, getting “intent” penalties off of “non-intent” charges, proving harsh penalties off of vanilla charges, charging down and proving up, how the maximum penalty is established, penalty mitigation; law enforcement officer discipline.

Thursday, April 18

Handling Unacceptable Performance: Performance actions in perspective, drafting a defensible performance standard, documenting and justifying your decision to put an employee on a Performance Demonstrating Period (DPs, formerly known as PIPs), implementing DPs, defeating the DP rollercoaster; the proof needed to take a performance-based action; removing a poor performer in 31 days.

Friday, April 19

Defending Against Whistleblower Reprisal Claims and other Affirmative Defenses: Whistleblower claims: protected disclosures and whistleblower reprisal, claims of harmful error, reprisal for union activity, excessive penalty findings.

Date and Time

April 15-19, 2024

12:30 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Deborah Hopkins, Ann Boehm, Bob Woods

Registration

Download Individual Registration Form

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by March 16):

  • 5 days = $1740
  • 4 days = $1505
  • 3 days = $1130
  • 2 days = $855
  • 1 day = $525

Standard Tuition (register March 17 and later):

  • 5 days = $1840
  • 4 days = $1605
  • 3 days = $1230
  • 2 days = $955
  • 1 day = $625

Seminar registration includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive your copy of the textbook by the training date, please register by March 29 and provide a shipping address in the designated space on the registration form.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through March 16.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Apr
22
Mon
Virtual Training Event – Emerging Issues in Federal Employment Law
Apr 22 – Apr 25 all-day

Event Description

FELTG’s annual Emerging Issues in Federal Employment Law has a simple mission — to  ensure the Federal workplace is accountable, that it looks more like the America it serves, and that you have all of the necessary tools to make this happen. Whether you’re an HR professional, attorney, supervisor, advisor, or an EEO or ER/LR specialist, you’ll find useful guidance in multiple events this week.

This year’s Emerging Issues in Federal Employment Law aims to help you succeed in the the Federal workplace circa 2024. We’ll guide you through the ever-changing law, share the steps for succeeding with up-and-down performers, provide guidance on how to make your team more resilient, offer tips for ensuring equity in hiring, and much more.

With 7 unique sessions over 4 days, FELTG’s Emerging Issues in Federal Employment Law offers an opportunity to receive guidance with a fresh perspective. And many sessions offer opportunities to pick up CLE or EEO refresher credits.

Emerging Issues in Federal Employment Law provides benefits you just can’t get from online virtual training providers. You can register for any of the sessions individually, or you can register for the whole program.  Also, the training is presented LIVE by FELTG’s experienced and respected instructors, who will answer your questions, so you get answers in real time. Don’t put off getting the important training you need.

Download Individual Registration Form

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Download Individual Registration Form

 

Monday, April 22, 2024

Session 1
2 – 4 pm ET
What They’re Saying: MSPB, EEOC, and FLRA Case Law Update
Presented by Ann Boehm, Attorney at Law, FELTG Instructor

 

 

 

Course description: FELTG’s annual Emerging Issues Conference kicks off with a two-hour dive into the most significant caselaw coming out of the Merit Systems Protection Board (MSPB), the Equal Employment Opportunity Commission (EEOC), the Federal Labor Relations Authority (FLRA), and the Federal Circuit. These Federal employment law cases impact your day-to-day work, so join us and learn how to ensure a discrimination-free workplace and take effective action on performance and conduct that will hold up to third-party scrutiny.  Earn 2 CLE credits. 1

Course objectives

Attendees will learn how to:

  • Evaluate the significance of the recent case decisions in Federal employment law.
  • Avoid mistakes in performance and conduct actions.
  • Identify and immediately address potential discrimination.

.


Tuesday, April 23, 2024

Session 2
11 am – 1 pm ET
What Exactly is Undue Hardship Anymore?
Presented by Bob Woods, Attorney at Law, FELTG Instructor

 

 

 

Course Description:The Supreme Court upended decades of precedent in its unanimous decision Groff v. DeJoy. This is a big change for the concept of undue hardship in religious accommodation, experts say. But is it really? And how does it differ when it comes to reasonable accommodations for disability or pregnancy? Mr. Woods will deconstruct the distinctions between accommodations and explain the legal ramifications of each. Earn 2 CLE credits. 

Course objectives

Attendees will learn how to:

  • Understand how an agency can prove undue hardship – and how it cannot.
  • Describe the differences between undue hardship for religious, disability, and pregnancy accommodations.
  • Handle employees’ requests to be excused from performing certain job tasks because of religious reasons.

 


Session 3
2 – 4 pm ET 
Driving Resilience and Mental Wellbeing in the Federal Workplace
Presented by Shana Palmieri, LCSW, FELTG Instructor

 

 

 

Course Description: A successful team is one that can handle unexpected and stressful situations. How do you build that kind of resilience among your employees? Ms. Palmieri will explain the importance of mental wellbeing in the workplace as well as how to manage toxic and other difficult employees who derail team success.

Course objectives

Attendees will learn how to:

  • Understand mental well-being in the workplace.
  • Reduce toxic dynamics.
  • Implement strategies to retain and attract a high-functioning team.

Wednesday, April 24, 2024

Session 4
11 am – 1 pm ET
Equity in Hiring 
Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

 

 

 

Course Description: This session will provide step-by-step guide for ensuring fair treatment and nondiscrimination in every phase of your hiring process, from developing selection criteria, through recruitment and all the way to the conditional offer, with a special focus on structured interviews that are fair, equitable, and nondiscriminatory. You will leave this class with the keys and tools for creating a well-qualified workforce, while avoiding the mistakes that have befallen many other agencies. Plus, you’ll learn how to best defend against allegations of discriminatory hiring.  Earn 2 CLE credits. 2

Course objectives

Attendees will learn how to:

  • Conduct effective and equitable structured interviews.
  • Identify problematic interview questions.
  • Recognize bias in the hiring process.

Session 5
2 – 4 pm ET
Engagement to Motivation — the FEVS and Beyond
Presented by Susan Schneider, EdM, MS, FELTG Instructor

 

 

 

Course description: Employee Engagement (EE) is vital to meet today’s challenges in the Federal workplace. Each year, agencies receive an EE score, based upon a survey done months before. The data is limited, particularly for regulatory organizations in the spotlight. This course describes the limitations of the EE score and examines the link between engagement, motivation, and leveraging employees’ strengths. Participants will explore realistic strategies for increasing engagement and creating tailored, timely measures of EE.

Course objectives

Attendees will learn how to:

  • Develop a deeper understanding of engagement and motivation.
  • Explain the limitations of FEVS’ measurement of employee engagement.
  • Create realistic strategies for increasing engagement, including opportunities for employees to use their strengths.
  • Produce tailored and timely measures of engagement.

 


Thursday, April 25, 2024

Session 6
11 am – 1 pm
Say Whaaat?!? Respectful Communication in the Workplace
Presented by Roslyn Brown, President/CEO at EEO Workplace Strategies

 

 

 

Course description: Subtle and overt language, joking, off-handed comments, and offensive comments and gestures can lead to a hostile work environment. And that includes ill-advised, even if not ill-intentioned, phrases such as “hold down the fort” and “low man on the totem pole.” Being a respectful communicator means more than just not offending anyone, it also means taking preventive measures to tailor your communication to avoid misunderstandings, irrespective of the cultural and ethnic differences that we all bring into the workplace. Roslyn Brown will not only explain why certain phrases are troublesome but show you what to do when something offensive is said. 2

Course objectives

Attendees will learn how to:

  • Recognize cultural expressions that are offensive to people in protected classes.
  • Explain the importance of a respectful workplace in complying with the Executive Order on Promoting Diversity, Equity, Inclusion and Accessibility in the Federal workplace.
  • Intervene effectively when offensive comments are made in the workplace.

 


Session 7
2 – 4 pm ET
Managing Chronic Performance and Conduct Issues
Presented by Deborah Hopkins, Attorney at Law, FELTG President

 

 

 

Course description: Whether it’s up-and-down roller coaster performers or repeat offenders of misconduct, chronically challenging employees eat up time, create workplace stress, and dampen productivity. And it will only get worse until you address the issue. FELTG President Deborah J. Hopkins will share the tools necessary to address performance issues and lay the groundwork for progressive discipline. Attendees will leave with the confidence to swiftly address poor-performing and misbehaving employees.

Course objectives

Attendees will learn how to:

  • Differentiate between performance problems and misconduct.
  • Manage an employee’s wide swings of performance.
  • Effectively apply progressive discipline.

Registration

Download Individual Registration Form

Price

  • Early Bird Tuition (register by March 22):
    • Per Session = $345
    • April 22-25 All Access  = $1995
  • Standard Tuition (register March 23-April 25)
    • Per Session = $385
    • April 22-25 All Access = $2295
  • Rates per registrant and may not be used for groups under any circumstances. No split registrations.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom to broadcast its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • How do I claim CLE or EEO refresher credits?
    • This program has been submitted (and we anticipate this program will be approved) for Virginia CLE credits. Members of other state bars must submit for CLE credit on their own, and may use the materials provided by FELTG in submissions. Attendees may also request a certificate of completion which will contain the number of training hours attended, and will designate how many EEO refresher hours were earned.
  • Can I get HRCI credits for attending this class?
    • Each session is approved for 2 hours of HRCI general recertification credit. The HRCI course numbers will be available upon the conclusion of the training.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through March 22.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

 

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