Supervisory Training Courses

Group of three professionals discusses document in hand

At FELTG, we understand how important the managers and supervisors are to every agency’s workforce. These training courses are specifically designed to meet essential training requirements and provide your supervisors with the skills they need to effectively manage their employees within the guidelines of the law. Managers and supervisors who attend FELTG training learn how to comply with President Trump’s Executive Orders and how to streamline procedures for handling poor performance per OPM and OMB requirements. From first-line supervisors to senior executives, federal managers at all levels will benefit from the various adaptations these programs.


MG-1: UnCivil Servant: Holding Employees Accountable for Performance and Conduct (1-2 days)

Course Topics: Fundamentals of disciplinary actions and unacceptable performance actions; establishing rules of conduct; proving misconduct; selecting a defensible penalty; providing due process via agency discipline procedures; writing valid performance standards; implementing an Opportunity to Demonstrate Acceptable Performance; removal for unacceptable performance in 31 days. Note: When the two-day course is elected, a module on mentorship is included, and this course fulfills the 5 CFR 412.202(b) requirements for new supervisors.


MG-2: The Supervisor’s Role in EEO (1 day)

Course Topics: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability and reprisal; what to do if you’re a Responding Management Official in a complaint; defending against frivolous complaints; EEO witness tips.


MG-3: Preventing and Correcting Sexual Harassment in the Federal Workplace (1/2-1 day)

Course Topics: Definition of sexual harassment; circumstances that constitute harassment; roles in harassment; tangible employment actions; hostile work environment harassment; same-sex harassment; strategies for prevention.


MG-4: Supervising in a Unionized Environment (1 day)

Course Topics: What every supervisor should know about federal labor unions; collective bargaining agreements; official time; LR meetings; an overview of the Federal Service Labor-Management Relations Statute; fundamental employee, union, and management rights; unfair labor practices; union representative rights to participate in meetings; controlling official time; handling information requests.


MG-5: Effectively Managing and Communicating with Federal Employees (1-2 days)

Course Topics: Managing vs. leading; identifying and honing your supervisory skills; managing difficult employee personality types; managing a multigenerational workforce; managing a mobile workforce; using structured communication with your employees; conflict resolution skills; utilizing a team-based approach in the federal government.


MG-6: Leave-Related Discipline & Medical Removals (1 day)

Course Topics: Handling the leave abuser according to the legal discipline process; documentation necessary to discipline an employee for leave abuse; steps to disciplining leave abusers; AWOL charges; leave restriction; excessive absence removals; medical inability to perform removals.


MG-7: Making Performance Plans Work (1 day)

Course Topics: Legal and regulatory background; environment; system requirements; performance plan elements and standards; feedback; applying performance plans; MSPB decisions on performance measures; Performance Plan Review Workshop; Within-Grade Increases; unacceptable performance; Opportunity to Demonstrate Acceptable Performance; taking performance-based actions.


MG-8: Understanding Misconduct Investigations (1 day)

Course Topics: Investigative authority; investigative interviews; witness rights in a unionized organization; comparative liability; collecting penalty evidence; what supervisors should know about reprisal and retaliation.


MG-9: Handling Behavioral Health Issues and Threats of Violence in the Federal Workplace (1-2 days)

Course Topics: Your agency’s legal obligation to provide its employees with a safe workplace; ADAAA requirements on accommodating individuals with mental impairments and other behavioral health issues; types of mental disabilities and how they may exhibit in the workplace; the “direct threat” analysis; dealing with suicidal employees; dos and don’ts when working employees who have behavioral health issues; myths and facts about targeted violence in the workplace; individual characteristics that put an employee at higher risk of committing an act of violence; steps to take if someone becomes violent in the workplace; developing and implement an in-house threat management team to deal with threat assessments; risk management; the best ways to keep employees safe during a crisis.


MG-10: Mindset Matters: Making the Transition from Individual Contributor to Supervisor (1 day)

Course Topics: Assessing existing managerial knowledge, skills, behaviors, and confidence; understanding the art and science behind managing others; differentiating between a general mindset, positional mindset, and job-specific mindset; understanding the traits that directly correlate with the ability to accurately assess performance; create a personal development strategy to transition to supervision.


MG-11: Leadership Deep Dive (1-2 days)

Course Topics: Equipping individuals at all levels with the knowledge, skills, behaviors, and confidence to lead with excellence; research-inspired best-practices and a practice-driven approach to increasing leadership effectiveness; self-assessments; an easy-to-remember framework for managing conversations with employees; strategies for cultivating high-performing teams; recommendations to increase your influence within your agency; four content areas (Leading Self, Leading Others, Leading Teams, Leading the Agency) that can be emphasized and focused on the needs of group in attendance.


MG-12: The High-Performing Team (1 day)

Course Topics: This is an interactive, full-day learning experience based upon Social Styles, an industry-tested assessment that helps leaders leverage individual personality types and strengths to promote accurate communication, diminish unhealthy conflict, and increase individual and collective performance. Social Styles is driven by the premise that diverse teams are better teams. The High- Performing Team examines the neuroscience behind peak performance, explores the composition of teams of excellence, offers strategies to understand and negotiate individual differences, and equips leaders to align team goals with those of the agency.

Offered by nationally-recognized leadership scholar and trainer Dr. Anthony J. Marchese, The High- Performing Team includes assessments, relevant articles and videos, real-life simulations, and practical suggestions for ongoing sustainability.


MG-13: Developing & Defending Discipline: Holding Federal Employees Accountable (3 days)

Course Topics:

Day 1 – Accountability for Conduct and Performance, Part I: Accountability and supervisory authority; discipline and misconduct theory and practice; penalty defense and due process; discipline procedures and appeals; psychology of performance appraisal; performance-based removal procedures.

Day 2 – Accountability for Conduct and Performance, Part II: Completing a performance action; team workshop; mentoring programs; handling the absent employee; union considerations; understanding the federal supervisor’s personal liability in employment actions.

Day 3 – Defending Against Discrimination Complaints: The Supervisor’s Role: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability, genetic information and reprisal; theories of discrimination; agency defenses; what to do if you’re a Responding Management Official in a complaint; what happens if you’re called as an EEO witness.


MG-14: Managing Federal Employee Accountability (5 days)

Course Topics (note: the order of training days may be altered based on instructor availability):

Day 1 – Uncivil Servant: Holding Employees Accountable for Performance and Conduct: Fundamentals of disciplinary actions and unacceptable performance actions; establishing rules of conduct; proving misconduct; selecting a defensible penalty; providing due process via agency discipline procedures; writing valid performance standards; implement an Opportunity to Demonstrate Acceptable Performance; removal for unacceptable performance in 31 days.

Day 2 – The Supervisor’s Role in EEO: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability and reprisal; what to do if you’re a Responding Management Official in a complaint; EEO witness tips.

Day 3 – Essential Management Skills for Federal Supervisors: Communicating effectively with employees; managing a multigenerational workforce; handling difficult employees; managing a mobile workforce; mentorship; identifying your leadership skills; bullying v. harassment; “robust debate” and union employees.

Day 4 – Managing Employee Leave Abuse: Types of leave and leave entitlements; overviews of Family and Medical Leave Act; Office of Workers Compensation Program absences; leave as a reasonable accommodation under the Americans with Disabilities Act; leave as religious accommodation; leave abuse; alternative, modified and compressed work schedules; managing telework; the magic of Medical Inability to Perform removals.

Day 5 – Supervising in a Unionized Environment: What every supervisor should know about federal labor unions; collective bargaining agreements; official time; LR meetings; an overview of the Federal Service Labor-Management Relations Statute; fundamental employee, union, and management rights; unfair labor practices; controlling official time; handling information requests.

 

Upcoming Supervisory Training Events


Nov
13
Wed
Webinar Series – Absence Due to Illness: Tackling Challenges with Sick Leave and FMLA
Nov 13 @ 1:00 pm – 2:30 pm

Download Registration Form

Instructor

William Wiley, Barbara Haga

Course Description

Absence due to illness has changed the landscape in dealing with federal workplace issues.  Problems arise when employees are absent – let alone the huge amounts of leave entitlements tied to family member medical conditions.

Administering sick leave can be complicated, and proper documentation is critical.  The Family & Medical Leave Act adds an additional layer of complexity to these illness-related absences.  When can you require medical examinations? When can you take action on excessive absences?

If you need more information on absence related to illness so you are able to answer those tough questions on sick leave and FMLA – or if you want to ensure that the adverse action case you assemble will withstand the scrutiny of the MSPB – then this webinar series is custom-made for you.

While the near future of the Merit Systems Protection Board remains uncertain, FELTG is staying on top of the situation and will provide attendees with the most up-to-date information they need to know.

Instructors Deborah Hopkins, William Wiley, and Barbara Haga will guide you through these thorny issues. Register for any or all of the sessions.

  • Session 1 – Sick Leave, Part I (October 16)
    • Earning and accumulation
    • Authorized uses of sick leave
    • Family care sick leave – documentation and limits
    • Advance sick leave
  • Session 2 – Sick Leave, Part II  (October 30)
    • Notice requirements
    • Definition of “serious health condition”
    • Substitution of paid leave for FMLA LWOP
    • Medical certification – what is required and what needs to be in it
    • Sick leave abuse
    • Medical examinations
    • Taking action on sick leave-related absences
  • Session 3 – Understanding FMLA (November 13)
    • Basic entitlement
    • Notice requirements
    • FMLA Medical certification requirements
    • Discipline and FMLA – excessive absence, falsified information, failure to comply with notice requirements, last chance agreements

You’ll have the chance to ask your questions, and get them answered in real time, during each of these 90-minute sessions.  Register your site today.

Price

Early Bird Tuition: $275 per webinar per site (registration submitted by October 7)

Standard Tuition: $305 per webinar per site (registration submitted October 8 or later)

Register for all three webinars by October 7 and pay only $795.

Add a teleworker for $35 per webinar, in addition to a main site registration, if space permits.

 

Feb
11
Tue
Advanced Employee Relations – Atlanta @ TWELVE Hotel Centennial Park
Feb 11 – Feb 13 all-day

Download Registration Form

Let’s face it: being a federal sector Employee Relations Specialist is a tough job. It’s great to know the basics, but the basics don’t always help you when you’re facing those really challenging situations. That’s when you realize that there is much more to learn. No worries. FELTG is presenting Advanced Employee Relations, a three-day seminar focused on immersing you in the employee relations training you need most.

Held in Atlanta in February 2020, you’ll receive in-depth training on topics including leave, performance, misconduct, disability accommodation, and more. Plus, hands-on workshops will allow you to leave with the tools you’ll need to succeed. And it will all be taught by FELTG Senior Instructor Barbara Haga.

Great training. Great instructor. Great location. Register now.

The program runs 8:30 – 4:30 each day.

Instructor

Barbara Haga

Daily Agenda:

Tuesday

Leave and Attendance: Administering leave, with particular emphasis on sick leave, LWOP, and FMLA. Detailed review of sick leave provisions including authorized purposes for use of sick leave, limitations on use of sick leave for family care and bereavement, eligibility to use leave for care, notice requirements, acceptable documentation. Management actions to control use of leave and abuse of sick leave. Detailed review of FMLA provisions including eligibility to invoke FMLA, entitlement, coverage of family members, administration and notice requirements. Acceptable medical documentation under FMLA, definition of serious health condition. Substitution of paid leave. Discipline tied to FMLA. LWOP – when LWOP is mandatory, limits on granting LWOP, employee status while on extended LWOP. Other topics –issues related to annual leave and leave transfer, other leave entitlements.

Wednesday

Performance Management: Managing performance from system establishment to conducting annual appraisals to taking actions linked to performance. GEAR initiative and other efforts focused on modifying Federal performance management system. Requirements for performance plans, including design of agency systems, rating schemes, and procedures for conducting appraisals. Revised DOD performance system to be implemented in 2016. Linkage between appraisal and other personnel management decisions, including reduction-in-force and within-grade increases. Writing effective and measurable performance criteria that will withstand third-party review, including a workshop where participants will do an in-depth review of performance plans. Requirements for successful performance-based actions – from drafting a PIP notice that will withstand scrutiny to conducting a bona fide PIP to ensuring that due process is met in effecting an action on unacceptable performance.

Thursday

Misconduct and Other Related Issues: Implementation of a successful disciplinary program – delegation of authority, role of advisors, warnings and cautions, use of administrative leave. Nexus. Dealing with comparators in determining a penalty. Involuntary actions – resignations and retirements. Ordering and Offering medical examinations. Specific disciplinary situations: handling situations when an employee is unable to perform including excessive leave, disability retirement, separation disability; conduct unbecoming; misuse and technology-related misconduct; failure to meet conditions of employment.

Pricing

    • Early Bird Tuition (register by January 28):
      • 3 days = $1370
      • 2 days = $970
      • 1 day = $530

      Standard Tuition (register January 28 – February 13):

      • 3 days = $1470
      • 2 days = $1070
      • 1 day = $630

       

Lodging

The hotel has a limited block of rooms reserved for the event at the federal per diem rate. Please contact the hotel directly at 404-418-1212 and reference FELTG when booking, or use this link to book online: https://www.marriott.com/event-reservations/reservation-link.mi?id=1569526915772&key=GRP&app=resvlink.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training will not be refunded, and will not be given credit toward another course after the cancellation date on the registration form. No-shows will not be refunded or given credit toward future courses.

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