Course Info
Tools for Leadership: Face Conflict, Address Accountability, and Build Morale
With each successive Federal Employee Viewpoint Survey report, experts diagnose the problem, often pointing to top agency leadership and processes beyond the Federal supervisor’s realm. What can Federal supervisors do to improve morale?
This class will explain how to address conflict head-on, how accountability impacts morale, and all of the small and simple actions supervisors can take to become effective leaders of an engaged, determined, and optimistic team.
Learning objectives
- Develop practical strategies for managing conflict.
- Identify the issues that impact morale.
- Communicate effectively with employees.
- Develop leadership strategies for managing different personality types.
- Define performance objectives linked to mission.
- Improve leadership through employee engagement.
Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. Shorter classes can often be combined to build longer courses that cover more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.
- Type: Agency Direct
- Duration: Half Day
- Categories: Employee Relations, Supervisor Training
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We’ve Got The Answers
Frequently Asked Questions About Our Training Courses
Can I attend Virtual Training from my government computer?
FELTG uses Zoom to broadcast our Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
Can I share my access link with co-workers?
No. Registration for each event is per individual, and access links may not be shared. Each link may only be used by one person.
Can I register a teleworker?
Each event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
How do I receive a group rate discount?
Group rates are available for agencies registering 10 or more individuals. Group discounts end the same day as early bird registration. Please see the event description for exact details.
