By Deborah J. Hopkins, November 13, 2024
Quick facts:
- LGBTQ+ status is protected under the umbrella of workplace sex discrimination.
- Religion is also a protected category under EEO laws.
- In a case where an employee raises a conflict between their religious beliefs and agency policy or requirement (such as the mandate to attend training about courtesy to LGBTQ+ individuals), the agency must consider whether exempting the employee would be an undue hardship.
For the past several years, there has been a lot of media attention focused on scenarios where a person requests a religious exemption from performing some aspect of their job because providing service to an LGBTQ+ individual violates their religious beliefs. It’s a topic that members of Congress have recently addressed.
Depending on where you live, state laws may differ, but the topic is (for now, anyway) settled in the Federal government.
Here’s a scenario for you:
Let’s say your agency is hosting a mandatory civil rights training to provide employees with information on how to treat all customers and employees with courtesy and respect. The training includes specific information on how this professionalism applies to LGBTQ+ individuals. The training also explains the anti-discrimination statutes that are applicable to all Federal employees of all categories (including age, race, disability, etc.).
Employee X claims he should be exempt from the LGBTQ+ section of the class because ”this subject matter contradicts my sincerely held religious beliefs that nobody is born gay. These are protected beliefs, expressly protected by Federal law.” This amounts to a request for a religious accommodation in the form of an exemption from attending the LGBTQ+ portion of the training.
How should the agency handle this request for exemption?
- Deny the request because believing people aren’t born gay is not a sincerely held religious belief.
- Grant the exemption as a religious accommodation because of the employee’s sincerely held belief.
- Grant the exemption but require the employee to take a written test on the content of the LGBTQ+ portion of the training.
- Deny the request because exempting the employee would be an undue hardship.
If you chose D, you agree with the EEOC in Barrett V. v. USDA/NRCS, EEOC App. No. 2019005478 (Mar. 7, 2024). The training did not “require employees to change their personal beliefs, but simply discusses and reinforces the [Agency’s] conduct rules requiring employees to treat one another professionally and to prevent and avoid discriminating against or harassing other employees or customers.” Id. at 3.
When a complainant alleges an agency failed to provide him with a religious accommodation, he must demonstrate that:
- He has a bona fide religious belief that conflicts with his employment,
- He informed the agency of this belief and the conflict, and
- The agency enforced its requirement against him despite his religious beliefs.
Baum v. SSA, EEOC App. No. 01A05985 (Mar. 21, 2002).
The agency may deny the accommodation request if it shows that granting the accommodation would be an undue hardship. Trans World Airlines, Inc. v. Hardison, 432 U.S. 63, 74 (1977); see also Groff v. DeJoy, 600 U.S. 447 (Jun. 29, 2023) (undue hardship is shown when a burden is substantial in the overall context of an employer’s business).
In Barrett V., the Commission held that the complainant failed to show a conflict between his faith and the mandatory training:
Complainant failed to identify–even generally–a religious belief, observance, or practice that conflicted with the employment requirement that he attend mandatory civil rights training that, in fact, simply discussed and reinforced laws and conduct rules requiring employees not to discriminate against or harass others on numerous protected bases, including sexual orientation, and to treat customers and coworkers professionally …
Complainant does not explain how the training worked or even attempted to modify, criticize, or pressure him to change his religious observance or practice–whether before, during, or after the training.
Barrett V. at 18, 20.
In addition, EEOC’s Compliance Manual on Religious Discrimination specifically recognizes that it poses an undue hardship to provide religious exemptions to mandatory training when “[t]he training does not tell employees to value different sexual orientations but simply discusses and reinforces laws and conduct rules requiring employees not to discriminate against or harass other employees based on sexual orientation and to treat one another professionally.” Section 12-IV(B)(2) (Jan. 15, 2021).
The EEOC held that granting the complainant an exemption from attending training on courtesy, including courtesy to LGBTQ+ customers, would pose an undue hardship because the “training was designed to promote compliance with EEO laws and with the Agency’s standards of conduct with respect to customers and coworkers.” Id. at 26. While there is little question about what may happen to the Biden Administration’s Executive Orders on DEIA in early 2025, this does not mean EEO laws or EEO training will go away. In fact, it will be more important than ever for agencies to ensure they are complying with the law when it comes to allegations of workplace discrimination. [email protected]
Related training:
- Calling All Counselors: Initial 32-Hour Plus EEO Refresher Training, Jan. 27-30
- EEOC Law Week, March 24-28
- Antisemitism and Other Religious Harassment in the Federal Workplace, pre-recorded training