Subtle and overt language, joking, off-handed comments, and offensive comments and gestures can lead to a hostile work environment. And that includes ill-advised, even if not ill-intentioned, phrases such as “hold down the fort” and “low man on the totem pole.” Being a respectful communicator means more than just not offending anyone, it also means […]

“Who wrote this statute? Somebody who takes pleasure in pulling wings off flies?” The process for handling mixed cases has confused and frustrated many EEO practitioners, HR professionals, agency attorneys, and aggrieved employees – not to mention Supreme Court Justice Samuel Alito, author of the aforementioned quote. In this 60-minute virtual presentation, the mystery of […]

Every agency has employees who struggle with performance, but there is a reliable solution for addressing unacceptable performance. A successful Performance Demonstrate Period (DP) will either lead to sustained improved performance or a defensible performance-based removal or demotion. This fast-paced class guides you through the critical steps to reaching that goal. Learning objectives Create a […]

Any effective misconduct investigation starts with a solid foundation of the law and an understanding of the full scope of your investigation. This class explains the principles that underpin a successful investigation of Federal employee misconduct, including harassment.  You’ll leave with guidance on developing the investigation, from creating a plan to determining who to interview […]

There are numerous examples of investigations that have gone awry. It could be an investigator’s failure to interview certain witnesses, a failure to take a complainant’s statement into account, or, perhaps, an action, such as a widely shared email, that shows a lack of objectivity. This course will provide guidance on how to conduct a […]

What are the warning signs that one of your coworkers may become violent? What’s the best way to intervene when you think a fellow employee is suicidal? If you’re a bystander during a behavioral or psychiatric crisis, what should you do – or not do – to keep yourself and others safe? In this class, […]

This course will discuss when the law requires you to provide the union an opportunity to be involved in agency meetings with employees, focusing on the requirements for a meeting to be considered a formal discussion. It will also explore the union’s rights and responsibilities when it comes to meetings, identify how and when a […]

The most difficult and unpredictable part of the workplace investigation – conducting the interview – can be especially challenging when the witness has a behavioral or mental health condition, or violent tendencies. This course will explain temperament traits and personality disorders and provide a road map to help you understand how to get the information you need […]

This class provides attendees with a full understanding of their rights and responsibilities as Federal employees. Employees will learn about the merit system principles, EEO, whistleblower, and retaliation protections, as well as what will happen if their performance becomes an issue. The course will also educate employees on the various elements of discipline and numerous […]

Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former coworkers, then it also means you’re about to navigate the trickiest part of your career. This course is perfect those who have been promoted, or hope to be promoted at some point, and will cover the following competencies: […]

This course will provide employees with answers to their most perplexing questions about reasonable accommodation. They’ll leave with a firm grasp on the how and why of agency reasonable accommodation decisions. The law under the Rehabilitation Act and the Americans with Disabilities Act and its Amendments Act will be explained in easy-to-understand nonlegal terms and […]

In recent years, harassment in the workplace has become more public than ever before. And when left unaddressed, it’s one of the top reasons agencies lose good employees. This course […]