• Bad Detective: The Mistakes That Hamper Agency Investigations

    There are numerous examples of investigations that have gone awry. It could be an investigator’s failure to interview certain witnesses, a failure to take a complainant’s statement into account, or, perhaps, an action, such as a widely shared email, that shows a lack of objectivity. This course will provide guidance on how to conduct a […]

  • What’s the Difference Between a Formal Discussion and a Weingarten Meeting?

    This course will discuss when the law requires you to provide the union an opportunity to be involved in agency meetings with employees, focusing on the requirements for a meeting to be considered a formal discussion. It will also explore the union’s rights and responsibilities when it comes to meetings, identify how and when a […]

  • Workplace Investigations: Successfully Interviewing Witnesses With Mental and Behavioral Health Conditions

    The most difficult and unpredictable part of the workplace investigation – conducting the interview – can be especially challenging when the witness has a behavioral or mental health condition, or violent tendencies. This course will explain temperament traits and personality disorders and provide a road map to help you understand how to get the information you need […]

  • The Civil Civil Servant: Protections, Performance, and Conduct

    This class provides attendees with a full understanding of their rights and responsibilities as Federal employees. Employees will learn about the merit system principles, EEO, whistleblower, and retaliation protections, as well as what will happen if their performance becomes an issue. The course will also educate employees on the various elements of discipline and numerous […]

  • Mindset Matters: Making the Transition from Individual Contributor to Supervisor

    Receiving a promotion is a career highlight. However, if that promotion means you’re now supervising your former coworkers, then it also means you’re about to navigate the trickiest part of your career. This course is perfect those who have been promoted, or hope to be promoted at some point, and will cover the following competencies: […]

  • Understanding Reasonable Accommodation for Disabilities

    This course will provide employees with answers to their most perplexing questions about reasonable accommodation. They’ll leave with a firm grasp on the how and why of agency reasonable accommodation decisions. The law under the Rehabilitation Act and the Americans with Disabilities Act and its Amendments Act will be explained in easy-to-understand nonlegal terms and […]

  • Preventing Workplace Harassment

    In recent years, harassment in the workplace has become more public than ever before. And when left unaddressed, it’s one of the top reasons agencies lose good employees. This course […]

  • The Role of the Douglas Factors in Arbitration

    Did you know that an arbitrator, much like a Merit Systems Protection Board (MSPB) judge, has the authority to mitigate a penalty if it is outside the bounds of reasonableness? […]

  • Preparing to Bargain

    Whether you’re currently preparing to negotiate a collective bargaining agreement, or if it’s a year down the road, now is always the best time to ensure that you’re ready for […]

  • Handling Union Requests for Information

    Just about every Federal Labor Relations professional has dealt with a union request for information, but they may not have handled it correctly. This training will help anyone dealing with […]