• Managing High-conflict Personalities in the Workplace

    Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not. Participants will learn how to recognize employees with high-conflict personalities, whether it’s […]

  • Supervising in a Unionized Environment

    Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This […]

  • Handling Telework and Hybrid Work Challenges

    With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? […]

  • UnCivil Servant: The Next Level

    UnCivil Servant: Holding Employees Accountable for Performance and Conduct has empowered thousands of Federal supervisors and advisers to confidently and effectively address unacceptable performance and misconduct. Now it’s time to take […]

  • Effectively Managing and Communicating with Employees

    This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Learn how to understand and leverage individual differences to develop a meaningful management methodology […]

  • Leave-related Discipline and Medical Removals

    Federal employees enjoy a wide variety of leave-related benefits. And sometimes they enjoy a little too much leave. Can you discipline, or even remove, an employee for using too much […]

  • Mentoring Matters

    The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. […]

  • The Supervisor’s Role in EEO

    For many Federal supervisors, the EEO process is mysterious and foreboding, and anxiety about pending cases may keep you awake at night. With this course, FELTG aims to clarify the […]