Description
Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not, if you learn how to effectively manage individuals whose behavior repeatedly generates workplace conflict.
This two-hour presentation teaches how to recognize employees with high-conflict personalities, whether it’s individuals who blame their peers for mistakes, tend to think in all or nothing terms, or display intense emotions. But spotting the issue isn’t the only problem. FELTG Instructor Shana Palmieri, LCSW, also shares how to effectively manage these challenging individuals.
Learning objectives
- Recognize the four traits of a high-conflict personality.
- Intervene successfully in situations involving high-conflict personalities.
- Identify strategies in the workplace to reduce overall conflict.
Recording date
March 27, 2024
Class length
Approx. 2 hour
FAQs
If I purchase a recording on USB or DVD, can I upload the file onto my agency network?
Single purchases of pre-recorded trainings are for individual use and not for network use. If you’d like to purchase a pre-recorded training for network use, please email [email protected] or call 844-283-3584 for more information.
If I purchase a recording on Vimeo, can I share my access link?
Single purchases of pre-recorded trainings on Vimeo are for individual use and may not be shared. If you’d like to make a pre-recorded training available to a group, please email [email protected] or call 844-283-3584 for more information.
If I purchase a recording on Vimeo, how long will I have access to the video?
Vimeo recording purchases generally allow access for 30 days.
I missed a recent FELTG live training event. Can I purchase the recording?
If you don’t see the event listed on the Pre-recorded Trainings page, please email [email protected] or call 844-283-3584 for more information.