Description
Subtle and overt language, joking, off-handed comments, and offensive comments and gestures can lead to a hostile work environment. And that includes ill-advised, even if not ill-intentioned, phrases such as “hold down the fort” and “low man on the totem pole.” Being a respectful communicator means more than just not offending anyone, it also means taking preventive measures to tailor your communication to avoid misunderstandings, irrespective of the cultural and ethnic differences that we all bring into the workplace. Roslyn Brown explains not only why certain phrases are troublesome, but she also shows you what to do when something offensive is said.
Attendees learn how to:
- Recognize cultural expressions that are offensive to people in protected classes.
- Explain the importance of a respectful workplace in complying with the Executive Order on Promoting Diversity, Equity, Inclusion and Accessibility in the Federal workplace.
- Intervene effectively when offensive comments are made in the workplace.
Recorded
04/25/24
Instructor
Roslyn Brown
