November 7, 2019 @ 1:00 pm – 2:30 pm America/New York Timezone

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Deborah Hopkins, Anthony Marchese

Did you ever have an employee that you knew was a problem? You know the steps to take if it’s a performance issue or a conduct issue. But what if it’s neither? What are your options?

Seventy-five percent of the population is different from ourselves. Some of the people that we work with may not only be different but difficult. If you fail to address the issue, you are likely to see decreased production, lowered morale, and increased absenteeism from the rest of the your team.

This 90-minute webinar, hosted by FELTG President Deborah Hopkins and instructor and author/leadership expert Dr. Anthony Marchese, will explain how get the best from all of your employees. They will also provide guidance on:

  • Handling issues of performance and conduct
  • Communication fundamentals
  • Employee types
  • Managing difficult employees
  • Creating a positive work environment

Join FELTG for an informative, entertaining, and useful session.


Early Bird Tuition: $275 per site (payment required by October 28)

Standard Tuition: $305 per site (for payments made October 29 or later)

Teleworkers may be added to a main site registration for $35 each, if space is available.

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