This week focuses on administrative investigations in the federal workplace, with a focus on investigating employee misconduct. After an overview of the substantive law, participants will learn procedures and best practices for conducting investigations in the federal workplace, including planning the investigation, collecting evidence, dealing with witnesses, understanding types of questioning, and testifying at hearing. The week concludes with a day focused on writing an investigative report.
Sessions run from 8:30 – 4:00 each day.
This program fulfills the requirements for 32-hour EEO Investigator training and 8-hour annual EEO investigator refresher training.
Instructors
William Wiley, Deborah Hopkins, Ricky Rowe
Daily Agenda
Monday
Administrative Investigations: The Substantive Basis: Why investigate; discipline law and elements; understanding charges of misconduct; collecting penalty evidence; witness rights; union representation.
Tuesday
Conducting the Investigation, Part I: Evidentiary principles; purpose of investigation; preparing for the investigation; role of the investigator; planning the investigation.
Wednesday
Conducting the Investigation, Part II: Setting up the room; question types and techniques; conducting the interview; handling difficult witnesses; assessing credibility/lies/hearing what isn’t said; body language; interviewing exercise.
Thursday
Conducting the Investigation, Part III: Gathering other evidence; technology and investigations; high profile case considerations; when misconduct and EEO intersect; testifying at an administrative hearing; rules for being an effective witness.
Friday
Writing the Investigative Report: Organizing for the report; establishing the chronology; report writing style; report writing conventions; report organization.
Pricing
Most people attend the full training week, but you may opt out of any days you don’t plan to attend.
- 5 days = $2120
- 4 days = $1740
- 3 days = $1340
- 2 days = $950
- 1 day = $520
Holding federal employees accountable for performance and conduct is easier than you might think. Too many supervisors believe that an employee’s protected activity (EEO complaints, whistleblower disclosures, or union activity) precludes the supervisor from initiating a suspension or removal, but that’s just not true.
FELTG is here to make federal supervisors’ lives easier by clarifying those misconceptions while helping supervisors understand how to take defensible misconduct actions quickly and fairly – actions that withstand scrutiny on appeal by the MSPB, EEOC, or in grievance arbitration. Plus, if you have a non-performing employee working for you now, we show you how you can remove that employee from your workplace in 31 days, among many other things. Join us for this brand-new three-day seminar and come away with the tools you need to hold your employees accountable.
The program runs 8:30 – 4:00 each day and meets OPM’s mandatory training requirements for federal supervisors found at 5 CFR 412.202(b).
Instructors
William Wiley, Deborah Hopkins
Daily Agenda:
Tuesday
Accountability for Conduct and Performance, Part I: Accountability and supervisory authority; discipline and misconduct theory and practice; penalty defense and due process; discipline procedures and appeals; psychology of performance appraisal; performance-based removal procedures.
Wednesday
Accountability for Conduct and Performance, Part II: Completing a performance action; team workshop; mentoring programs; handling the absent employee; union considerations; understanding the federal supervisor’s personal liability in employment actions.
Thursday
Defending Against Discrimination Complaints: The Supervisor’s Role: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability, genetic information and reprisal; theories of discrimination; agency defenses; what to do if you’re a Responding Management Official in a complaint; what happens if you’re called as an EEO witness.
Pricing
- 3 days = $1350
- 2 days = $960
- 1 day = $530
Seminar registration includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 4th ed., by Wiley and Hopkins
If only all employees showed up for work when they were supposed to and behaved like responsible adults. If so, your job would be easier. Also, you wouldn’t need to attend this open enrollment course. But alas, attendance and conduct challenges are very real. And very complicated. However, your time is limited. That’s why we created this intensive two-day course for supervisors and advisers. Over two days, leave expert Barbara Haga will provide you with everything you need to know to effectively handle your most challenging attendance and conduct issues.
Day one runs the gamut on attendance issues from AWOL to Sick Leave; from the ins and outs of the Family and Medical Leave Act to Leave Without Pay; from Annual Leave accrual to understanding the role of EEO in leave and attendance. On day two, you’ll learn the principles, understand the penalties, and gather the necessary tools to take effective and decisive disciplinary action.
Instructor
Daily Agenda:
Wednesday
Attendance Challenges: Legislative and regulatory requirements related to employee relations programs; Merit Principles and Prohibited Personnel Practices; Annual Leave accrual; purposes for which sick leave may be used; sick leave for family care and bereavement; granting/denying sick leave; advanced leave; sick leave abuse, Disabled Veteran leave; FMLA coverage, entitlements, and family member eligibility; serious health conditions; medical certification requirements, substitution of paid leave; Court Leave; LWOP; leave transfer; excused absence; AWOL; reasonable accommodation.
Thursday
Conduct Challenges: Philosophy of discipline, roles in the process, and due process; Nexus; Douglas factors; table of penalties; Pre-Action investigations; procedural requirements of disciplinary and adverse actions; Common disciplinary charges, such as Theft, insubordination, falsification, threats, misuse, negligence, unacceptable performance as a conduct matter, conduct unbecoming, excessive absence, and inability to perform; grievances and appeals; medical issues.
Pricing
Early Bird Tuition (register by August 13):
- 2 days = $970
- 1 day = $530
Standard Tuition (register August 8 – 22):
- 2 days = $1070
- 1 day = $630
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.