Attention, all federal supervisors (and those who advise them): this is a program you can’t afford to miss. This week covers a range of topics including employee accountability for conduct and performance, managing leave abuse, handling EEO complaints, reasonable accommodation, workplace management and leadership skills, and managing difficult employees.
Supervisors who complete this training meet OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
The program runs 8:30 – 4:00 each day.
Instructors
Daily Agenda:
Monday
Uncivil Servant: Holding Employees Accountable for Conduct: Fundamentals of disciplinary actions; establishing rules of conduct; proving misconduct; selecting a defensible penalty; providing due process via agency discipline procedures; drafting disciplinary documents; alternatives to discipline.
Tuesday
Maximizing Accountability in Performance: Eliminating unnecessary barriers to addressing poor performance; analyzing your existing appraisal systems; writing clear, measurable, and enforceable performance standards; Within Grade Increases (WIGIs); eliminating unacceptable performance requirements that are not based on law/regulation; employee opportunity periods.
Wednesday
Handling Employee Leave Issues: An overview of leave types and entitlements; annual leave; sick leave; AWOL and Leave Without Pay; FMLA crash course; medical certification requirements; substitution of paid leave; handling complicated leave issues; leave abuse.
Thursday
The Supervisor’s Role in EEO: The role of EEO in the federal government; defining protected categories: race, color, national origin, religion, sex, age, disability, genetic information and reprisal; documentation to help you defend against frivolous complaints; what to do if you’re a Responding Management Official in a complaint.
Friday
Effectively Managing Today’s Federal Workforce: Communicating effectively with employees; managing teleworkers; managing a multigenerational workforce; handling difficult employees; mentorship.
Supervisors who attend the full week will receive a certificate verifying participation in OPM’s mandatory training requirements for new supervisors, found at 5 CFR 412.202(b).
Pricing
Most people attend the full training week, but you may opt out of any days you don’t plan to attend.
Early Bird Tuition (register by July 8):
- 5 days = $2180
- 4 days = $1790
- 3 days = $1380
- 2 days = $980
- 1 day = $540
Standard Tuition (register July 9 – July 26):
- 5 days = $2280
- 4 days = $1890
- 3 days = $1480
- 2 days = $1080
- 1 day = $640
Registered participants will receive a copy of the textbook UnCivil Servant, fourth edition, by Wiley and Hopkins.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
If only all employees showed up for work when they were supposed to and behaved like responsible adults. If so, your job would be easier. Also, you wouldn’t need to attend this open enrollment course. But alas, attendance and conduct challenges are very real. And very complicated. However, your time is limited. That’s why we created this intensive two-day course for supervisors and advisers. Over two days, leave expert Barbara Haga will provide you with everything you need to know to effectively handle your most challenging attendance and conduct issues.
Day one runs the gamut on attendance issues from AWOL to Sick Leave; from the ins and outs of the Family and Medical Leave Act to Leave Without Pay; from Annual Leave accrual to understanding the role of EEO in leave and attendance. On day two, you’ll learn the principles, understand the penalties, and gather the necessary tools to take effective and decisive disciplinary action.
Instructor
Daily Agenda:
Wednesday
Attendance Challenges: Legislative and regulatory requirements related to employee relations programs; Merit Principles and Prohibited Personnel Practices; Annual Leave accrual; purposes for which sick leave may be used; sick leave for family care and bereavement; granting/denying sick leave; advanced leave; sick leave abuse, Disabled Veteran leave; FMLA coverage, entitlements, and family member eligibility; serious health conditions; medical certification requirements, substitution of paid leave; Court Leave; LWOP; leave transfer; excused absence; AWOL; reasonable accommodation.
Thursday
Conduct Challenges: Philosophy of discipline, roles in the process, and due process; Nexus; Douglas factors; table of penalties; Pre-Action investigations; procedural requirements of disciplinary and adverse actions; Common disciplinary charges, such as Theft, insubordination, falsification, threats, misuse, negligence, unacceptable performance as a conduct matter, conduct unbecoming, excessive absence, and inability to perform; grievances and appeals; medical issues.
Pricing
Early Bird Tuition (register by August 13):
- 2 days = $970
- 1 day = $530
Standard Tuition (register August 8 – 22):
- 2 days = $1070
- 1 day = $630
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.