Calendar

FELTG Executive Director Deborah Hopkins instructing a class
Oct
27
Thu
Webinar – High Times and Misdemeanors: Weed and the Workplace
Oct 27 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Deborah Hopkins

Program Description

President Biden recently issued a pardon for people convicted of simple possession of marijuana. Recreational marijuana is legal in over a dozen states and the District of Columbia, and its use for medical purposes is now legal in 30-plus states. What does that mean for Federal workers in those locations? Could their careers still go up in smoke for a “legal” activity? Are you required to accommodate an employee’s medically certified marijuana usage? What should you do if the Federal employee is married to someone who legally grows marijuana? Should you overlook an employee’s suspected marijuana usage because it makes him more pleasant to work with?

FELTG President Deborah Hopkins will review the laws that apply to Federal employees and share the most effective approach to managing and/or disciplining employees when their drug usage seeps into the workplace.

Attendees will learn how to:

  • Craft the right charge when disciplining an employee for marijuana usage.
  • Determine when it’s appropriate to require an employee to take a drug test.
  • Handle an employee who has lied about previous marijuana usage.

Price

  • Early Bird Tuition: $270 per site (payment required by October 12)
  • Standard Tuition: $295 per site (payments made October 13 or later)

Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Nov
1
Tue
Virtual Training Event – Advanced Employee Relations
Nov 1 – Nov 3 all-day

Download Individual Registration Form

Course Description

Employee relations professionals: FELTG’s three-day Advanced ER virtual training event gives you the kind of interactive foundational-based, training necessary to handle the most challenging and complicated situations.

Attendees will  receive in-depth training on topics including leave, performance, misconduct, and more. Have an employee who is absent so often she is unable to perform her job? Wondering how Paid Parental Leave works with FMLA? When is the last time you looked at critical elements? FELTG Senior Instructor Barbara Haga will give you the tools you need to handle any employee relations issue that comes your way, as well as guidance on ensuring that some of those challenges never arise.

The program runs 9:30 – 4:30 ET each day and is approved for 18 HRCI general recertification credits.

Instructor

Barbara Haga

Daily Agenda:

Tuesday, November 1

Leave and Attendance: Administering leave, with particular emphasis on sick leave, LWOP, and FMLA. Detailed review of sick leave provisions including authorized purposes for use of sick leave, limitations on use of sick leave for family care and bereavement, eligibility to use leave for care, notice requirements, acceptable documentation. Management actions to control use of leave and abuse of sick leave. Detailed review of FMLA provisions including eligibility to invoke FMLA, entitlement, coverage of family members, administration and notice requirements. Acceptable medical documentation under FMLA, definition of serious health condition. Substitution of paid leave, including Paid Parental Leave. Discipline tied to FMLA. LWOP – when LWOP is mandatory, limits on granting LWOP, employee status while on extended LWOP. Other topics –issues related to annual leave and leave transfer, other leave entitlements.

Wednesday, November 2

Performance Management: Managing performance from system establishment to conducting annual appraisals to taking actions linked to performance. GEAR initiative and other efforts focused on modifying Federal performance management system. Requirements for performance plans, including design of agency systems, rating schemes, and procedures for conducting appraisals. Linkage between appraisal and other personnel management decisions, including reduction-in-force and within-grade increases. Writing effective and measurable performance criteria that will withstand third-party review, including a workshop where participants will do an in-depth review of performance plans. Requirements for successful performance-based actions – from drafting a PIP notice that will withstand scrutiny to conducting a bona fide PIP to ensuring that due process is met in effecting an action on unacceptable performance.

Thursday, November 3

Misconduct and Other Related Issues: Implementation of a successful disciplinary program – delegation of authority, role of advisors, warnings and cautions, use of administrative leave. Nexus. Dealing with comparators in determining a penalty. Involuntary actions – resignations and retirements. Ordering and Offering medical examinations. Specific disciplinary situations: handling situations when an employee is unable to perform including excessive leave, disability retirement, separation disability; conduct unbecoming; misuse and technology-related misconduct; failure to meet conditions of employment.

Pricing

Early Bird Tuition (register by October 17):

  • 3 days = $1370
  • 2 days = $970
  • 1 day = $530

Standard Tuition (register October 18 or later):

  • 3 days = $1470
  • 2 days = $1070
  • 1 day = $630

 

Seminar registration includes a printed copy of the materials. In order to have the best chance to receive materials by the training date, please register by October 17 and provide a shipping address, and your materials will be sent via USPS Priority Mail. Registrations received after October will also receive printed materials, which will be shipped Priority Mail when registration is received; they may not arrive in time for the training.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through October 17, 2022.
Nov
15
Tue
Webinar – Avoiding Mistakes in Selection and Promotion Cases
Nov 15 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Bob Woods

Program Description

The selection and promotion process is an emotional one, especially for those who aren’t selected. If you’re a federal EEO practitioner, chances are you’ve had a case where an employee alleges that she was not selected or promoted because of something other than job qualifications – race, sex, age, disability, or another protected class.

Although these cases are common, they can present agency reps with major challenges from properly defining the claim to collecting the right information during the investigation, and, eventually, to presenting evidence at the hearing or in a motion for summary judgment.

FELTG instructor Bob Woods will guides you through the important considerations necessary to defend your selections and promotions. He will begin by covering the basic principles of selection cases, and will take you through all the important categories of selection criteria.

Attendees will learn how to:

  • Ensure that your selection criteria is valid and subjective.
  • Explain the importance of selection records.
  • Defend your selection cases before the EEOC or an arbitrator.

Price

  • Early Bird Tuition: $270 per site (payment required by November 1)
  • Standard Tuition: $295 per site (payments made November 2 or later)

Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Dec
13
Tue
Webinar – Implementing New OPM Regs for More Effective Disciplinary and Performance Actions
Dec 13 @ 2:30 pm – 3:30 pm

Download Individual Registration Form

Program Description

Two years ago, the Office of Personnel Management’s updated regulations to build on President Trump’s Executive Order 13839 took effect. Three months later, President Biden issued Executive Order 14003, which revoked EO 13839. With no new OPM regulations, confusion had settled in.

But on November 10, 2022, OPM released its final regulations implementing Executive Order 14003, and they go into effect December 12. The regs provide guidance on whether you:

  • Can use clean-record agreements in settlements.
  • Must notify employees that their probationary period is ending.
  • Should provide assistance to employees on performance demonstration periods.
  • Are required to use progressive discipline in cases of employee misconduct.

In this 60-minute webinar, FELTG President Deborah Hopkins will provide a point-by-point summary of the new OPM regulations and answer all of your questions. Attendees will leave this session knowing which tools they can use to effectively hold employees accountable for performance and conduct. You cannot afford to miss this training.

Date and Time

Tuesday, December 13, 2022, 2:30 – 3:30pm ET.

Instructor

Deborah Hopkins

Registration

Download Individual Registration Form

Price

  • Early Bird Tuition: $270 per site (payment required by December 2)
  • Standard Tuition: $295 per site (payments made December 3 or later)

Additional teleworkers may be added for $60 each, if space is available.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Feb
2
Thu
Webinar – What Happens Now at the FLRA?
Feb 2 @ 1:00 pm – 2:00 pm

Download Registration Form Here

Program Description

As the new year turned, former FLRA Chair Ernest DuBester’s holdover term ended, leaving just two Authority members — Democrat Susan Tsui Grundmann (the new Chair) and Colleen Duffy Kiko (a former FLRA Chair). No one has yet been nominated. There is also no nominee yet for General Counsel, putting the Acting GC on borrowed time.

How will this “ideological deadlock,” as one report coined it, impact the FLRA’s rulings — or will it? And what happens if there is no one serving as General Counsel?

In this 60-minute webinar, FELTG Instructor Ann Boehm will share guidance on how you can navigate this new situation at the FLRA, discuss where to put your focus, and explain what happens when the Authority is without a General Counsel.

Date and Time

Thursday, February 2, 2023, 1:00 – 2:00 PM

Instructor

Ann Boehm

Registration

Download Registration Form Here

Price

  • Early Bird Tuition: $270 per site (payment required by January 23)
  • Standard Tuition: $295 per site (payments made after January 24)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Feb
8
Wed
Virtual Training Event – UnCivil Servant: Holding Employees Accountable for Performance and Conduct
Feb 8 – Feb 9 all-day

Download Individual Registration Form

Course Description

FELTG’s flagship course UnCivil Servant empowers federal supervisors and advisers to confidently handle the challenges that come with supervising in the federal workplace. We hope that you never have to fire an employee. But it’s important that you have the tools to effectively address poor performance and misconduct, should the need arise.

Over the course of two half-days, UnCivil Servant identifies misconceptions about performance and misconduct-based actions and provides you with simple step-by-step guidance for taking swift, appropriate and legally defensible actions. The program also covers the very latest with Executive Order 13839, plus OPM regulations on performance and conduct.

Join FELTG for this special event, from wherever you are working – agency office or home. The program will be presented live, and you’ll have time to ask questions and get answers in real time. Note: This course fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

Registrants for both days will also receive a copy of the textbook UnCivil Servant: Holding Federal Employees Accountable for Performance and Conduct, 5th Ed., by William Wiley and Deborah Hopkins.

This program runs from 12:30 pm – 4:00 pm eastern each day, with a 30-minute break midway.

Download Individual Registration Form

Instructor

Deborah Hopkins

Who Should Attend

Federal supervisors and managers; attorneys; Labor and Employee Relations Specialists; EEO specialists; union representatives.

Agenda

Wednesday, February 8

Accountability for Conduct and Performance, Part I: Accountability and supervisory authority; discipline and misconduct theory and practice; the five elements of discipline; off-duty misconduct; penalty defense and due process.

Thursday, February 9

Accountability for Conduct and Performance, Part II: Discipline procedures and appeals; disciplinary documents; defining unacceptable performance; dealing with poor performers; performance-based removal procedures.

Price

  • Early Bird Tuition: $425 per session, $755 for both sessions (register by January 24).
  • Standard Tuition: $525 per session, $855 for both sessions (register January 25-February 9).
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • If an agency wishes to register 10 or more attendees for the full event, a group discount will be applied if all registrations are received and paid for together. Group discount deadline is January 24.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.

Seminar registration includes a PDF copy of the program materials, plus a hard copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive the textbook by the training date, please register by January 24 and provide a shipping address. Registrations received after January 24 will also receive a textbook, but materials are not guaranteed to arrive by the training date.

Mar
2
Thu
Webinar – The New MSPB and Roller-Coaster Employees: Managing Up-and-Down Performance
Mar 2 @ 1:00 pm – 2:00 pm

Program Description

As employees return en masse to the physical workplace and attempt to re-adjust themselves to their new surroundings, it’s highly likely that you’ll see some drops in performance – especially as employees struggle to acclimate to the hybrid work format. Let’s say you put the employee on a performance demonstration period and he does well enough to stay in his position. But weeks after the PIP, ODAP, DP – or whatever your agency calls it – his performance again becomes unacceptable.

What do you do?

And what has the new MSPB said about this?

Although performance swings are expected to recur more often in the next several months, this is not a new challenge — and it doesn’t appear to be one likely to go away. You can’t afford to ignore this. Attorney Bob Woods will provide you step-by-step guidance on effectively and efficiently handling wide swings in performance, and he’ll share the most recent MSPB decisions.

Date and Time

Thursday, March 2, 2023, 1:00 – 2:00 PM ET.

Instructor

Bob Woods

Registration

Download Registration Form

Price

  • Early Bird Tuition: $270 per site (payment required by February 21)
  • Standard Tuition: $295 per site (payments made February 22 or later)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Mar
7
Tue
Webinar Series – The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce
Mar 7 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructors

Deborah Hopkins, Barbara Haga, Katherine Atkinson, Ann Boehm, Joe Schimansky

Course Description

The most comprehensive supervisory training event available anywhere returns once again. The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce offers six specific sessions (with a bonus seventh session for those who manage bargaining unit employees) that will give you the tools and skills to effectively and efficiently manage in the Federal workplace circa 2023.

If you’ve attended FELTG’s previous supervisory webinar series, UnCivil Servant: Holding Employees Accountable for Performance and Conduct, or any of our other flagship courses, these fast-paced and engaging 60-minute sessions, held monthly from 1 – 2 pm ET, will expand upon the legal and foundational principles shared in those sessions with best practices to handle very specific discipline, performance, leave, and reasonable accommodation situations. And the guidance shared will help you build the necessary framework to tackle numerous other specific and equally challenging situations.

FELTG’s annual supervisory series will get you up to speed quickly, without wasting any of your time. Just 60 minutes each month. The sessions are taught live by FELTG’s experience instructors AND you’ll have the chance to ask questions and get answers — in real time.

2023 dates and topics:

March 7: Why Supervisors Need to Use the Douglas Factors

If you’re not using the Douglas factor analysis to figure out an appropriate penalty for a misbehaving employee, then you’re doing it wrong. And when an appeal is filed, your action may not be so easy to defend without this justification. A scan of MSPB cases reveals how regularly Federal supervisors fail to understand these factors, and how that lack of understanding may sink the agency’s case. FELTG instructor Ann Boehm will explain the importance of the Douglas factors, using both foundational and recent case law examples, and walk you through the importance of each factor.

 April 4: 5 Keys to Implementing and Managing a Successful Performance Opportunity Period

You’re not alone. Every agency has employees whose performance is unacceptable. The key to addressing poor performance is to initiate an opportunity to demonstrate acceptable performance (called everything from a PIP or OIP to an ODAP or DP). A successful opportunity period will either lead to sustained improved performance OR a defensible performance-based removal. From the Santos requirement to a post-PIP drop in performance, FELTG President Deborah Hopkins will explain the key steps to take and pitfalls to avoid.

May 2: They Just Won’t Show Up: Handling Excessive Absence

In a year when no-shows are more common than they should be, supervisors need to understand how to handle excessive absence, using the appropriate tools to correct employee behavior, while keeping in mind cases that involve reasonable accommodation or medical inability to perform. In 60 minutes, FELTG Senior Instructor Barbara Haga will share the documentation needed and steps necessary to effectively discipline an employee for excessive absence, leave abuse, and other related matters.

June 6: Ensuring Accountability with Hybrid and Teleworking Employees

Many experts agree: The performance success of a hybrid or telework environment will come down to managers and supervisors. You may think you know how to discipline. And you may think you know how to handle poor performance. Now that your employees are spread out beyond the physical workplace, you must hold all equally accountable for performance and conduct, regardless of where they physically work. FELTG President Deborah Hopkins will give you the tools and foundation to effectively do that, while also managing employees who remain in the physical workplace.

July 11: Trends in Hostile Work Environment Harassment: 2023 Edition

The pandemic sparked a rise in hate crimes against Asian-Pacific Americans and now the country is dealing with a steep increase in antisemitic threats and actions. How have these trends impacted the Federal workplace, and what is the supervisor’s role when it manifests in microaggressions, bias, harassment, or outright discrimination? This 60-minute webinar provides the tools supervisors need to recognize and quickly take effective action to prevent and correct illegal harassment in the workplace..

August 8: Providing Reasonable Accommodation for Invisible Disabilities

The effects of the pandemic live on in an increase in chronic fatigue and depression, not to mention the severe impact of long haul COVID. Meanwhile, chronic pain, diabetes, and other non-visible disabilities are on the rise as the Federal workplace continues to age. During this webinar, managers will learn how to find the right accommodation for a number of hidden disabilities.

August 22: What Supervisors Should Know About Official Time

The Labor-Management Statute holds labor and management equally accountable to the taxpayer with a shared responsibility to ensure that official time is authorized and used appropriately. In this 60-minute class, Joseph Schimansky will share everything that supervisors need to know to uphold that responsibility without overstepping their role. Attendees will learn who is entitled to official time — and who isn’t, along with the latest relevant case law and guidance.

Pricing

Early Bird Tuition:

  • $270 per site, per session (payment required by February 24).
  • Special series discounts available through February 24: $1,525 for the first 6 webinars or $1,795 for all 7. See registration form for details.

Standard Tuition: 

  • $295 per site, per session (payments made February 25 or later).

Working from home? Teleworkers may be added to a primary site registration for $60 each, per session, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Mar
9
Thu
Webinar – Antisemitism and Other Religious Harassment in the Federal Workplace
Mar 9 @ 1:00 pm – 2:00 pm

Course Description

Antisemitism is never acceptable. However, recent remarks by celebrities, athletes, and news networks have made antisemitism seem more commonplace, in all facets of life, including the workplace. Title VII makes it illegal to discriminate against someone based on, among other things, religion. However, this is one of the protected categories least understood.

In this 60-minute webinar, FELTG Instructor Katherine Atkinson will explain these Title VII protections. Ms. Atkinson will also provide guidance on how to ensure that individuals in protected categories are not discriminated against, with a specific focus on harassment and discrimination against Jewish employees.

Attendees will learn how to:

  • Recognize incidents of religious harassment, particularly those aimed at Jewish employees.
  • Promptly correct harassing behavior aimed at an employee’s religious beliefs.
  • Understand when an agency would be liable for religious harassment.

Date and Time

Thursday, March 9, 2023, 1:00 – 2:00pm ET.

Instructor

Katherine Atkinson

Registration

Download Registration Form Here

Price

  • Early Bird Tuition: $270 per site, per webinar (payment required by February 27)
  • Standard Tuition: $295 per site, per webinar (payments made February 28 or later)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Mar
23
Thu
Webinar – Grappling with Employee Stress in the Workplace: Improve Performance and Morale in Your Agency
Mar 23 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Shana Palmieri

Program Description

The workforce is stressed out.

More than 40 percent of employees are feeling “highly stressed,” according to one recent report. In the workplace, stress leads to disengagement, conflict, and large drops in productivity.

It’s no wonder that employers, including some Federal agencies, are putting a high priority on employee mental well-being.

In this 60-minute webinar, Shana Palmieri, LCSW will supply your agency with the tools of knowledge, awareness, and interventions to support a healthy, successful and productive workforce.

Those who attend this webinar will learn how to:

  • Understand the impact of stress on an employee’s health and work performance
  • Develop effective strategies for coping with stress and improving focus
  • Create an agency culture that is supportive, inclusive and accepting of employees’ differences
  • Manage difficult personalities in the workplace

Note: This class focuses on the practical and clinical side of managing employees who have experienced stress rather than the legal side.

Price

  • Early Bird Tuition: $270 per site (payment required by March 13)
  • Standard Tuition: $295 per site (payments made March 14 or later)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Mar
27
Mon
Virtual Training Event – MSPB Law Week
Mar 27 – Mar 31 all-day

Course Description

The Board is back and moving quickly to address the large backlog of IRAs it inherited. It’s time to either sharpen your MSPB skills and refresh your knowledge or fall behind.

In the five years since MSPB last had a quorum, the civil service world, particularly as it applies to employee relations, has not stood still. Change happened, sometimes quickly. It’s important to be aware of the laws, regulations, and executive orders that apply to you.

There is one place you can consistently get the best guidance and most up-to-date information you need. MSPB Law Week covers the legal requirements and best practices for disciplinary charges and penalties, plus understanding the law and strategy in handling performance cases and defending against whistleblower reprisal complaints. Join top MSPB practitioners and topic authors, and learn the law, strategies, and techniques from their many years of combined experience.

Monday

The Foundations of Accountability; Adverse Actions: Statutory basis including the Civil Service Reform Act, the Department of Veterans Affairs Accountability and Whistleblower Protection Act, the five elements of every disciplinary case and the burdens of proof, the fundamentals of penalty selection and defense, discipline procedures and appeals.

Tuesday

Disciplinary Charges: Types of charges, parts of a charge, how charges are interpreted, the role of the proposing and deciding officials, capitalizing on the general charge, allowing the inclusion of lesser-included offenses, charging in the alternative, attractive options to difficult charges and common charging mistakes, proving the difficult “intent” charge element, a step by step approach to charge drafting.

Wednesday

Penalties: MSPB and Federal Circuit lead cases in penalty determination, getting “intent” penalties off of “non-intent” charges, proving harsh penalties off of vanilla charges, charging down and proving up, how the maximum penalty is established, penalty mitigation; law enforcement officer discipline.

Thursday

Unacceptable Performance: Performance actions in perspective, drafting a defensible performance standard, documenting and justifying your decision to put an employee on a Performance Demonstrating Period (DPs, formerly known as PIPs), implementing DPs, defeating the DP rollercoaster; the proof needed to take a performance-based action; removing a poor performer in 31 days.

Friday

Defending Against Whistleblower Reprisal Claims and other Affirmative Defenses: Whistleblower claims: protected disclosures and whistleblower reprisal, claims of harmful error, reprisal for union activity, excessive penalty findings.

Date and Time

March 27-31, 2023

12:30 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Deborah Hopkins, Ann Boehm, Bob Woods

Registration

Download Individual Registration Form

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by March 10):

  • 5 days = $1640
  • 4 days = $1405
  • 3 days = $1030
  • 2 days = $755
  • 1 day = $425

Standard Tuition (register March 11-31):

  • 5 days = $1740
  • 4 days = $1505
  • 3 days = $1130
  • 2 days = $855
  • 1 day = $525

Seminar registration includes a copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive your copy of the textbook by the training date, please register by March 10 and provide a shipping address in the designated space on the registration form.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through March 10.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Apr
4
Tue
Webinar Series – The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce
Apr 4 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructors

Deborah Hopkins, Barbara Haga, Katherine Atkinson, Ann Boehm, Joe Schimansky

Course Description

The most comprehensive supervisory training event available anywhere returns once again. The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce offers six specific sessions (with a bonus seventh session for those who manage bargaining unit employees) that will give you the tools and skills to effectively and efficiently manage in the Federal workplace circa 2023.

If you’ve attended FELTG’s previous supervisory webinar series, UnCivil Servant: Holding Employees Accountable for Performance and Conduct, or any of our other flagship courses, these fast-paced and engaging 60-minute sessions, held monthly from 1 – 2 pm ET, will expand upon the legal and foundational principles shared in those sessions with best practices to handle very specific discipline, performance, leave, and reasonable accommodation situations. And the guidance shared will help you build the necessary framework to tackle numerous other specific and equally challenging situations.

FELTG’s annual supervisory series will get you up to speed quickly, without wasting any of your time. Just 60 minutes each month. The sessions are taught live by FELTG’s experience instructors AND you’ll have the chance to ask questions and get answers — in real time.

2023 dates and topics:

March 7: Why Supervisors Need to Use the Douglas Factors

If you’re not using the Douglas factor analysis to figure out an appropriate penalty for a misbehaving employee, then you’re doing it wrong. And when an appeal is filed, your action may not be so easy to defend without this justification. A scan of MSPB cases reveals how regularly Federal supervisors fail to understand these factors, and how that lack of understanding may sink the agency’s case. FELTG instructor Ann Boehm will explain the importance of the Douglas factors, using both foundational and recent case law examples, and walk you through the importance of each factor.

 April 4: 5 Keys to Implementing and Managing a Successful Performance Opportunity Period

You’re not alone. Every agency has employees whose performance is unacceptable. The key to addressing poor performance is to initiate an opportunity to demonstrate acceptable performance (called everything from a PIP or OIP to an ODAP or DP). A successful opportunity period will either lead to sustained improved performance OR a defensible performance-based removal. From the Santos requirement to a post-PIP drop in performance, FELTG President Deborah Hopkins will explain the key steps to take and pitfalls to avoid.

May 2: They Just Won’t Show Up: Handling Excessive Absence

In a year when no-shows are more common than they should be, supervisors need to understand how to handle excessive absence, using the appropriate tools to correct employee behavior, while keeping in mind cases that involve reasonable accommodation or medical inability to perform. In 60 minutes, FELTG Senior Instructor Barbara Haga will share the documentation needed and steps necessary to effectively discipline an employee for excessive absence, leave abuse, and other related matters.

June 6: Ensuring Accountability with Hybrid and Teleworking Employees

Many experts agree: The performance success of a hybrid or telework environment will come down to managers and supervisors. You may think you know how to discipline. And you may think you know how to handle poor performance. Now that your employees are spread out beyond the physical workplace, you must hold all equally accountable for performance and conduct, regardless of where they physically work. FELTG President Deborah Hopkins will give you the tools and foundation to effectively do that, while also managing employees who remain in the physical workplace.

July 11: Trends in Hostile Work Environment Harassment: 2023 Edition

The pandemic sparked a rise in hate crimes against Asian-Pacific Americans and now the country is dealing with a steep increase in antisemitic threats and actions. How have these trends impacted the Federal workplace, and what is the supervisor’s role when it manifests in microaggressions, bias, harassment, or outright discrimination? This 60-minute webinar provides the tools supervisors need to recognize and quickly take effective action to prevent and correct illegal harassment in the workplace..

August 8: Providing Reasonable Accommodation for Invisible Disabilities

The effects of the pandemic live on in an increase in chronic fatigue and depression, not to mention the severe impact of long haul COVID. Meanwhile, chronic pain, diabetes, and other non-visible disabilities are on the rise as the Federal workplace continues to age. During this webinar, managers will learn how to find the right accommodation for a number of hidden disabilities.

August 22: What Supervisors Should Know About Official Time

The Labor-Management Statute holds labor and management equally accountable to the taxpayer with a shared responsibility to ensure that official time is authorized and used appropriately. In this 60-minute class, Joseph Schimansky will share everything that supervisors need to know to uphold that responsibility without overstepping their role. Attendees will learn who is entitled to official time — and who isn’t, along with the latest relevant case law and guidance.

Pricing

Early Bird Tuition:

  • $270 per site, per session (payment required by February 24).
  • Special series discounts available through February 24: $1,525 for the first 6 webinars or $1,795 for all 7. See registration form for details.

Standard Tuition: 

  • $295 per site, per session (payments made February 25 or later).

Working from home? Teleworkers may be added to a primary site registration for $60 each, per session, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Apr
6
Thu
Webinar – Dealing with Medical Issues in Misconduct Cases
Apr 6 @ 1:00 pm – 2:00 pm

Program Description

Few situations draw as much angst among supervisors as when they have an employee with a physical or mental impairment who is failing to meet conduct standards. With the rise in mental health diagnoses, substance abuse disorders and the physical challenges that come with an aging workforce, Federal supervisors can expect more of these gut-wrenching situations.

Over the course of 60 minutes, FELTG President Deborah Hopkins will walk you through a step-by-step process for effectively managing misconduct for employees who have medical issues.

Attendees will learn how to:

  • Determine whether disability should be a mitigating factor in discipline.
  • Appropriately charge Absence Without Leave.
  • Determine the best course of action for an employee who is unable to come to work because of a medical issue.

Date and Time

Thursday, April 6, 2023, 100 – 2:00pm ET.

Instructor

Deborah Hopkins

Registration

Download Registration Form Here

Price

  • Early Bird Tuition: $270 per site (payment required by March 27)
  • Standard Tuition: $295 per site (payments made after March 28)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Apr
13
Thu
Webinar – Revisiting Existing Reasonable Accommodations
Apr 13 @ 1:00 pm – 2:00 pm

Program Description

One of the most important, yet often forgotten, parts of the reasonable accommodation process is the follow up, or what FELTG calls the “check in.” Sometimes, accommodations are no longer effective, no longer needed – or, perhaps, a more effective accommodation has become available. It’s more important than ever for agencies to be aware of the benefits and pitfalls of revisiting existing accommodations.

And as employees start returning to the physical workplace, some after more than three years of remote work, now may be the time to re-evaluate the effectiveness of employees’ reasonable accommodations. FELTG Instructor Katherine Atkinson, Attorney at Law, will explain why this is important, how to go about ensuring you find the right accommodation, and how to build the re-evaluation of an employee’s accommodation into a regular seamless process. She’ll also discuss scenarios where agencies shouldn’t change an existing accommodation.

Learning takeaways

Attendees will learn how to:

  • Restart the interactive process when necessary.
  • Make an appropriate, individualized reasonable accommodation determination.
  • Determine if telework is an effective accommodation.

Date and Time

Thursday, April 13, 2023, 1:00 – 2:00pm ET.

Instructor

Katherine Atkinson

Registration

Download Registration Form

Price

  • Early Bird Tuition: $270 per site (payment required by April 3)
  • Standard Tuition: $295 per site (payments made April 4 or later)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Apr
18
Tue
Virtual Training Event – Emerging Issues in Federal Employment Law
Apr 18 – Apr 21 all-day

Event Description

They just don’t get it. Some people think of the Federal workplace as a slow, monolithic bureaucracy. They don’t see the the abrupt changes in priorities that accompany every change in presidential administrations. They don’t understand how decisions by the Merit Systems Protection Board, Equal Employment Opportunity Commission, Federal Labor Relations Authority, Federal Circuit, or even the Supreme Court can upend years (even decades sometimes) of policies and procedures. And we haven’t even touched on Office of Personnel Management regulations. They don’t see the challenges of ensuring the workplace is accountable, striving to make the workplace look more like America, and resolving disputes that could the end up costing those same taxpayers.

There are people in all sectors of work that have an easy job. But if you’re an HR professional, attorney, supervisor, or an EEO or ER/LR specialist, you’re not one of those people.

We’ve got you. We understand the impact of changing times, rules, and laws.

This year’s Emerging Issues in Federal Employment Law provides the guidance to succeed in the dynamic (yes, dynamic) Federal Workplace. Learn from those you may see in the trenches, like former FELTG Instructor and current EEOC Administrative Judge Meghan Droste and arbitrator Joseph Schimansky. We’ll guide you through the ever-changing law, whether it’s justifying a PIP or recognizing the new face of reprisal. We’ll give you the path for moving forward, whether it’s overcoming bias or getting more use out of the probationary period.

With 11 unique sessions over four days, FELTG’s Emerging Issues in Federal Employment Law offers an opportunity to receive guidance with a fresh perspective. And many sessions offer opportunities to pick up CLE or EEO refresher credits.

Emerging Issues in Federal Employment Law provides benefits you just can’t get from online virtual training providers. You can register for any of the sessions individually, or you can register for the whole program.  Also, the training is presented LIVE by FELTG’s experienced and respected instructors, who will answer your questions, so you get answers in real time. Don’t put off getting the important training you need.

Download Individual Registration Form

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.



Tuesday, April 18, 2023

Lessons Learned

 

Session 1
10:30 – 11:45 am ET
Avoiding Pitfalls: Advice from an EEOC AJ
Presented by Meghan Droste, Administrative Judge, Equal Employment Opportunity Commission

 

Course description: Be prepared. Be on time. Be civil. These are pretty basic expectations. Yet, they’re often forgotten once parties enter the EEO process. And once in the process, the potential pitfalls only increase. EEOC Administrative Judge Meghan Droste will discuss the common mistakes agencies make, from missing important deadlines to missing the mark in pleadings, whether it’s failing to provide citations to the record or exceeding page limits, or another reason. Don’t miss this opportunity to hear an EEOC AJ point out the specific perils you need to avoid to achieve success in the EEO process. Earn 1.25 CLE credits. 1.25


Session 2
1:00 – 2:15 pm ET
13 Months In: Tristan Leavitt Shares Important Lessons from the MSPB
Presented by Tristan Leavitt, former MSPB Member/President Empower Oversight; and Deborah J. Hopkins, Attorney at Law, FELTG President

 

Course Description: The Merit Systems Protection Board went through a tumultuous period recently. No one has had a bigger role during that time period than Tristan Leavitt. Leavitt served as a Board Member from 2022-2023 as part of the first quorum in over 5 years. Before that he served as General Counsel, and was the acting agency head after remaining Member Mark Robbins’ term expired in 2019.  FELTG President Deborah J. Hopkins will talk with Leavitt about how he steered the Board through the long period with no members, and will discuss important takeaways on topics including the Board’s view on post-Santos performance cases, the pendulum swing on comparator employees over the past decade-plus, important lessons on whistleblower protections, and more. Don’t miss this opportunity to hear Leavitt’s unique perspective. Ensure you’re prepared for the next time you have business with the agency.  Earn 1.25 CLE credits. 


Session 3
3:00 – 4:15 pm ET 
What I’ve Learned: Advice from an Arbitrator
Presented by Joseph Schimansky, Former Executive Director/Federal Service Impasses Panel,  FELTG Instructor

 

Course Description: The Federal Service Impasses Panel’s former Executive Director now spends his time, when not teaching for FELTG, arbitrating federal Labor Relations disputes. Joe Schimansky will share his guidance and advice on topics such as educating the arbitrator about your case, how the arbitrators view the Douglas factors in discipline cases, the rules in handling requests for attorney’s fees, navigating loser pays provisions, and the role of past practices when interpreting contract provisions.


Wednesday, April 19, 2023

The Ever-Changing Law

 

Session 4
10:30 – 11:45 am ET
The How, Why, and When of Justifying a PIP
Presented by Robert Woods, Attorney at Law, FELTG Instructor

 

Course Description: Federal supervisors have a useful tool to deal with underperforming employees – the Performance Improvement Plan (PIP). Yet, supervisors have consistently struggled with getting PIPs right, even before the recent decision in Santos v. NASA, which requires agencies to have substantial evidence of poor performance BEFORE the implementing the PIP. FELTG Instructor Bob Woods will detail the ins and outs of this new requirement and share clear guidance and the effective, time-tested FELTG approach to handling unacceptable performance. Earn 1.25 CLE credits.


 

Session 5
1:00 – 2:15 pm ET
The Many Faces of Reprisal
Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

 

Course description: Did you know that the most common discrimination finding in Federal sector cases is reprisal, also known as retaliation? Why does it continue to be the most common finding and why does it show up in nearly half of all EEO complaints? Because it’s ubiquitous. Reprisal rears its ugly head in numerous situations – and those scenarios continue to change over time. FELTG Instructor Katie Atkinson will provide a thorough review of the various forms of EEO reprisal and share important guidance on how to keep it from happening at your agency, with a special focus on “per se reprisal.” Earn 1.25 CLE credits. 1.25


Session 6
3:00 – 4:15 pm ET
MSPB and EEOC Case Law Update
Presented by Deborah Hopkins, Attorney at Law, FELTG President

 

Course description: The MSPB is back and delivering decisions, the FLRA and EEOC continue to issue important decisions, the Federal Circuit has been hopping, and OPM regularly updates its guidance. A District Court in Texas recently put a hold on major Federal workplace mandates, and a Federal Appeals court has recently struck down FLRA policy decisions. It’s a lot to keep up with. That’s why you need to join FELTG for this fast-paced review of the most surprising, significant, and groundbreaking developments in Federal employment law. Earn 1.25 CLE credits.

 


Thursday, April 20, 2023

Moving Forward

 

Session 7
10:30 – 11:45 am ET
Overcoming Bias: The Power to Make Visible the Invisible
Presented by Dr. J. Bruce Stewart, Chief Executive Officer, Small World Solutions

 

Course description: Unconscious bias is natural, prevalent, and human, according to Bruce Stewart. But that doesn’t mean it should be ignored. In some cases, unconscious bias can lead people, teams, and organizations to be less creative, inclusive, and effective as they could be. This 75-minute training will provide strategies and structures for individuals, teams, and organizations to overcome the negative impact of the human condition known as unconscious bias. 1.25


Session 8
1:00 – 2:15 pm ET
Up in Smoke? Changing Laws, Marijuana, and the Federal Workplace
Presented by Deborah Hopkins, Attorney at Law, FELTG President

 

Course description:This presentation coincides with 4/20 celebrations across the country, as marijuana dispensaries offer big sales and individuals partake in the drug, many of them doing so legally. Following President Biden’s pardon for people convicted of simple possession of marijuana, and the growing legalization movement, we received a lot of questions regarding Federal employees and their use, whether recreationally, medicinally, or “accidentally” – of marijuana.  FELTG President Deborah Hopkins will review the laws that apply to Federal employees, discuss relevant MSPB cases, and share the most effective approach to managing and/or disciplining employees when their drug usage seeps into the workplace. Earn 1.25 CLE credits. 

 


Session 9
3:00 – 4:15 pm ET
Everything You Want to Know About Probationary Periods 
Presented by Ann Boehm, Attorney at Law, FELTG Instructor

 

Course description: On the surface, probationary periods seem rather simple. An employee is given a year to prove they are a good fit for the job. But, as many agencies are now realizing, there can be challenges. What if, due to the employee’s shifting job responsibilities or leave, you are unable to make an appropriate determination at the end of the period? Must you notify employees when their probationary periods are coming to an end? Can you discipline or PIP someone during a probationary period? When re-instating or competitively hiring an employee, is a new probationary period required? FELTG Instructor Ann Boehm will lead a discussion on all you need to know. Earn 1.25 CLE credits. 

 


Friday April 21, 2023

Labor Relations Spotlight

 

Session 10
10:30 – 11:45 am ET
The Union Doesn’t Get to Attend Every Meeting
Presented by Ann Boehm, Attorney at Law, FELTG Instructor

 

Course description: Why do unions have the right to attend formal discussions? Why did Congress use the word “formal?” What does “formal” mean? What if the employee doesn’t want the union to attend the meeting? Is it better to just invite the union to every meeting? You have questions, questions, and more questions – and FELTG Instructor Ann Boehm has all the answers. Earn 1.25 CLE credits.

 

 


Session 11
1:00 – 2:15 pm ET
FLRA Case Law Update
Presented by Joseph Schimansky, Former Executive Director/FSIP, FELTG Instructor

 

Course description: During this 75-minute session, Joe Schimansky will bring you up to speed on everything FLRA, from significant decisions in the areas of negotiability, arbitration, unfair labor practices, and representation to the impact that the lack of a third member has had on the Authority.

 

 

Registration

Download Individual Registration Form

Price

  • Early Bird Tuition (register by April 3):
    • One Session = $165
    • One Day (Three Sessions) = $425
    • Labor Relations Day = $295
    • April 18-20 All Access  = $1245
    • April 18-21 All Access with Labor Relations = $1495
  • Standard Tuition (register April 4-21)
    • One Session = $195
    • One Day (Three Sessions) = $525
    • Labor Relations Day = $355
    • April 18-20 All Access = $1565
    • April 18-21 All Access with Labor Relations = $1895
  • Rates per registrant and may not be used for groups under any circumstances. No split registrations.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom to broadcast its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • How do I claim CLE or EEO refresher credits?
    • This program has been submitted (and we anticipate this program will be approved) for Virginia CLE credits. Members of other state bars must submit for CLE credit on their own, and may use the materials provided by FELTG in submissions. Attendees may also request a certificate of completion which will contain the number of training hours attended, and will designate how many EEO refresher hours were earned.
  • Can I get HRCI credits for attending this class?
    • Each session is approved for 1.25 hours of HRCI general recertification credit. The HRCI course numbers will be available upon the conclusion of the training.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through April 3.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

 

May
1
Mon
Virtual Training Event – FLRA Law Week
May 1 – May 5 all-day

Course Description

Official time. Bargaining topics. Negotiation timeframes. Meetings. Permissive bargaining. Union responsibilities.

Anyone who has worked in federal labor relations for any amount of time, knows that it’s an always-changing and ever-challenging field. It’s absolutely necessary to continually update and refresh your knowledge and skills. So why not get that important training from two instructors with a combined 40 years of experience working at the Federal Labor Relations Authority and even more years of experience in the federal employment law world.

This training will bring you up to speed on where the current law stands, and share best practices on how to effectively navigate it in your day-to-day work, whether you’re a labor attorney, labor relations specialist or union representative.

FLRA Law Week provides attendees with a firm foundation of the historical perspective and precedence of FLRA decisions, as well as a strategy for taking advantage of any new approaches that are coming out of the FLRA.

There’s no other place where you can get in-depth guidance on hot-button LR issues to guide you through this dynamic time. So join us for this class May 1-5, where the entire world of Federal labor relations will be discussed.

Daily Agenda

Monday, May 1

Basic Management and Employee Rights: An overview of the Federal Service Labor-Management Relations Statute; the current status of Executive Orders 13836 and 13837; fundamental employee, union, and management rights; bargaining unit definition; the union organizer’s role; information requests; official time.

Tuesday, May 2

Labor Relations Meetings and Bargaining: More on official time; formal discussions; union representative rights; the collective bargaining process; the three categories of bargaining: mandatory, permissive, and prohibited; introduction to negotiability.

Wednesday, May 3

Unfair Labor Practices and Negotiability: Employee rights vs. Management rights; the anatomy of an Unfair Labor Practice; an overview of the Federal Services Impasse Panel; negotiability appeals.

Thursday, May 4

The Psychology of Bargaining, Plus Grievances and Pandemic-Related Issues: Selecting a bargaining strategy; interest based bargaining as compared to hard ball bargaining; grievances; exceptions to arbitration awards.

Friday, May 5

Understanding the FSIP and Arbitration: Panel members, FSIP procedures, recent FSIP developments, the arbitration process overview; binding the arbitrator; how federal government arbitration is different from private sector arbitration and appeals; educating the arbitrator.

Date and Time

May 1-5, 2023

12:30 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Ann Boehm, Joe Schimansky

Registration

Download Individual Registration Form

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by April 17):

  • 5 days = $1595
  • 4 days = $1365
  • 3 days = $995
  • 2 days = $725
  • 1 day = $395

Standard Tuition (register April 18-May 5):

  • 5 days = $1695
  • 4 days = $1465
  • 3 days = $1095
  • 2 days = $825
  • 1 day = $495

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person. No split registrations.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through April 17.
May
2
Tue
Webinar Series – The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce
May 2 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructors

Deborah Hopkins, Barbara Haga, Katherine Atkinson, Ann Boehm, Joe Schimansky

Course Description

The most comprehensive supervisory training event available anywhere returns once again. The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce offers six specific sessions (with a bonus seventh session for those who manage bargaining unit employees) that will give you the tools and skills to effectively and efficiently manage in the Federal workplace circa 2023.

If you’ve attended FELTG’s previous supervisory webinar series, UnCivil Servant: Holding Employees Accountable for Performance and Conduct, or any of our other flagship courses, these fast-paced and engaging 60-minute sessions, held monthly from 1 – 2 pm ET, will expand upon the legal and foundational principles shared in those sessions with best practices to handle very specific discipline, performance, leave, and reasonable accommodation situations. And the guidance shared will help you build the necessary framework to tackle numerous other specific and equally challenging situations.

FELTG’s annual supervisory series will get you up to speed quickly, without wasting any of your time. Just 60 minutes each month. The sessions are taught live by FELTG’s experience instructors AND you’ll have the chance to ask questions and get answers — in real time.

2023 dates and topics:

March 7: Why Supervisors Need to Use the Douglas Factors

If you’re not using the Douglas factor analysis to figure out an appropriate penalty for a misbehaving employee, then you’re doing it wrong. And when an appeal is filed, your action may not be so easy to defend without this justification. A scan of MSPB cases reveals how regularly Federal supervisors fail to understand these factors, and how that lack of understanding may sink the agency’s case. FELTG instructor Ann Boehm will explain the importance of the Douglas factors, using both foundational and recent case law examples, and walk you through the importance of each factor.

 April 4: 5 Keys to Implementing and Managing a Successful Performance Opportunity Period

You’re not alone. Every agency has employees whose performance is unacceptable. The key to addressing poor performance is to initiate an opportunity to demonstrate acceptable performance (called everything from a PIP or OIP to an ODAP or DP). A successful opportunity period will either lead to sustained improved performance OR a defensible performance-based removal. From the Santos requirement to a post-PIP drop in performance, FELTG President Deborah Hopkins will explain the key steps to take and pitfalls to avoid.

May 2: They Just Won’t Show Up: Handling Excessive Absence

In a year when no-shows are more common than they should be, supervisors need to understand how to handle excessive absence, using the appropriate tools to correct employee behavior, while keeping in mind cases that involve reasonable accommodation or medical inability to perform. In 60 minutes, FELTG Senior Instructor Barbara Haga will share the documentation needed and steps necessary to effectively discipline an employee for excessive absence, leave abuse, and other related matters.

June 6: Ensuring Accountability with Hybrid and Teleworking Employees

Many experts agree: The performance success of a hybrid or telework environment will come down to managers and supervisors. You may think you know how to discipline. And you may think you know how to handle poor performance. Now that your employees are spread out beyond the physical workplace, you must hold all equally accountable for performance and conduct, regardless of where they physically work. FELTG President Deborah Hopkins will give you the tools and foundation to effectively do that, while also managing employees who remain in the physical workplace.

July 11: Trends in Hostile Work Environment Harassment: 2023 Edition

The pandemic sparked a rise in hate crimes against Asian-Pacific Americans and now the country is dealing with a steep increase in antisemitic threats and actions. How have these trends impacted the Federal workplace, and what is the supervisor’s role when it manifests in microaggressions, bias, harassment, or outright discrimination? This 60-minute webinar provides the tools supervisors need to recognize and quickly take effective action to prevent and correct illegal harassment in the workplace..

August 8: Providing Reasonable Accommodation for Invisible Disabilities

The effects of the pandemic live on in an increase in chronic fatigue and depression, not to mention the severe impact of long haul COVID. Meanwhile, chronic pain, diabetes, and other non-visible disabilities are on the rise as the Federal workplace continues to age. During this webinar, managers will learn how to find the right accommodation for a number of hidden disabilities.

August 22: What Supervisors Should Know About Official Time

The Labor-Management Statute holds labor and management equally accountable to the taxpayer with a shared responsibility to ensure that official time is authorized and used appropriately. In this 60-minute class, Joseph Schimansky will share everything that supervisors need to know to uphold that responsibility without overstepping their role. Attendees will learn who is entitled to official time — and who isn’t, along with the latest relevant case law and guidance.

Pricing

Early Bird Tuition:

  • $270 per site, per session (payment required by February 24).
  • Special series discounts available through February 24: $1,525 for the first 6 webinars or $1,795 for all 7. See registration form for details.

Standard Tuition: 

  • $295 per site, per session (payments made February 25 or later).

Working from home? Teleworkers may be added to a primary site registration for $60 each, per session, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

May
9
Tue
Virtual Training Event – Advanced Employee Relations
May 9 – May 11 all-day

Course Description

Employee relations professionals: FELTG’s three-day Advanced ER virtual training event gives you the kind of interactive foundational-based, training necessary to handle the most challenging and complicated situations.

Attendees will  receive in-depth training on topics including leave, performance, misconduct, and more. Have an employee who is absent so often she is unable to perform her job? Wondering how Paid Parental Leave works with FMLA? When is the last time you looked at critical elements? FELTG Senior Instructor Barbara Haga will give you the tools you need to handle any employee relations issue that comes your way, as well as guidance on ensuring that some of those challenges never arise.

This training is approved for 18 HRCI general recertification credits.

Tuesday, May 9

Leave and Attendance: Administering leave, with particular emphasis on sick leave, LWOP, and FMLA. Detailed review of sick leave provisions including authorized purposes for use of sick leave, limitations on use of sick leave for family care and bereavement, eligibility to use leave for care, notice requirements, acceptable documentation. Management actions to control use of leave and abuse of sick leave. Detailed review of FMLA provisions including eligibility to invoke FMLA, entitlement, coverage of family members, administration and notice requirements. Acceptable medical documentation under FMLA, definition of serious health condition. Substitution of paid leave, including Paid Parental Leave. Discipline tied to FMLA. LWOP – when LWOP is mandatory, limits on granting LWOP, employee status while on extended LWOP. Other topics –issues related to annual leave and leave transfer, other leave entitlements.

Wednesday, May 10

Performance Management: Managing performance from system establishment to conducting annual appraisals to taking actions linked to performance. GEAR initiative and other efforts focused on modifying Federal performance management system. Requirements for performance plans, including design of agency systems, rating schemes, and procedures for conducting appraisals. Linkage between appraisal and other personnel management decisions, including reduction-in-force and within-grade increases. Writing effective and measurable performance criteria that will withstand third-party review, including a workshop where participants will do an in-depth review of performance plans. Requirements for successful performance-based actions – from drafting a PIP notice that will withstand scrutiny to conducting a bona fide PIP to ensuring that due process is met in effecting an action on unacceptable performance.

Thursday, May 11

Misconduct and Other Related Issues: Implementation of a successful disciplinary program – delegation of authority, role of advisors, warnings and cautions, use of administrative leave. Nexus. Dealing with comparators in determining a penalty. Involuntary actions – resignations and retirements. Ordering and Offering medical examinations. Specific disciplinary situations: handling situations when an employee is unable to perform including excessive leave, disability retirement, separation disability; conduct unbecoming; misuse and technology-related misconduct; failure to meet conditions of employment.

Date and Time

May 9-11, 2023

9:30 am – 4:30 pm ET each day

Instructor

Barbara Haga

Registration

Download Individual Registration Form

Pricing

Early Bird Tuition (register by April 24):

  • 3 days = $1425
  • 2 days = $995
  • 1 day = $530

Standard Tuition (register April 25 or later):

  • 3 days = $1525
  • 2 days = $1095
  • 1 day = $630

 

Seminar registration includes a printed copy of the materials. In order to have the best chance to receive materials by the training date, please register by April 24 and provide a shipping address, and your materials will be sent via USPS Priority Mail. Registrations received after April 24 will also receive printed materials, which will be shipped Priority Mail when registration is received; they may not arrive in time for the training.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through April 24, 2023.
May
17
Wed
Virtual Training Event – Clean Records, Last Rites, Last Chances, and Other Discipline Alternatives
May 17 @ 1:00 pm – 3:00 pm

Course Description

If you’ve attended FELTG accountability training, you know the numerous pitfalls that can derail an agency’s disciplinary action, whether it’s suspension, demotion, or removal. But even when executed correctly, traditional discipline can sometimes make a bad situation worse. For example: You suspend an employee and create more work for everyone else on the team. Sometimes, the most “effective and efficient” approach is not a traditional disciplinary action. Late last year, OPM issued regulations that removed a prohibition on clean record agreements, returning to agencies a tool “to resolve informal and formal complaints.” It is one of many alternative disciplinary tools Federal supervisors have. In this two-hour virtual training, FELTG President Deborah J. Hopkins will explain why, how, and when to use numerous alternative actions, including not just clean record agreements, but also:

  • Last chance agreements
  • Last rites agreements
  • Paper suspensions
  • Reprimands in lieu of suspensions
  • And more

The goal of discipline is to rehabilitate. In certain circumstances, alternative sanctions are the more effective approach. You’ll leave this session knowing how to identify the right disciplinary alternative for your situation and the appropriate steps to see it all the way through successfully. Attendees will learn how to:

  • Appropriately draft documents for alternative discipline.
  • Explain the difference between last chance agreements and last rites agreements.
  • Discuss the benefits of reprimand in lieu of suspension.

Registrants will also receive a copy of the textbook UnCivil Servant: Holding Federal Employees Accountable for Performance and Conduct, 5th Ed., by William Wiley and Deborah Hopkins. Register now for this engaging, timely, and highly useful training. The program will be held from 1 – 3 pm ET.

Date and Time

Wednesday, May 17, 2023, 1:00 – 3:00 pm eastern.

Instructor

Deborah J. Hopkins

Registration

Download Individual Registration Form

Price

  • Early Bird Tuition: $345 (payment required by May 2)
  • Standard Tuition: $375 (payments made May 3 or later)
  • Want to register a group? Group discounts are available through May 2. Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through May 2.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

May
18
Thu
Webinar – Avoid the Pitfalls of EEO Reprisal
May 18 @ 1:00 pm – 2:00 pm

Course Description

When a complaint is filed with your agency’s EEO office, it’s possible that something very wrong has happened. Yet, how agency officials respond to that complaint could go a long way toward not only resolving the complaint, but ensuring that you don’t make matters even worse than they are.

Too often, a supervisor or agency official’s response to an EEO complaint leads to a claim of reprisal. And more often than anyone should expect, that reprisal claim survives, even when it’s found that the original complaint’s discrimination allegations had no merit. Reprisal claims make up the bulk of EEO complaints, and it could get worse in the months ahead. The deep politicization of COVID-19 and pandemic fatigue have seeped into the workplace, fueling an increase in COVID-related reprisal.

Attorney Bob Woods will explain the statutory basis for EEO reprisal, identify the pitfalls that lead to successful claims, and provide numerous examples from EEOC case law.

Attendees will learn how to:

  • Identify the elements of a valid reprisal claim.
  • Understand why supervisors retaliate, and how to get them to stop.
  • Recognize per se reprisal claims.

Date and Time

Thursday, May 18, 2023, 1:00 – 2:00pm ET.

Instructor

Bob Woods

Registration

Download Registration Form Here

Price

  • Early Bird Tuition: $270 per site, per webinar (payment required by May 8)
  • Standard Tuition: $295 per site, per webinar (payments made May 9 or later)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

May
23
Tue
Webinar – The New MSPB and Whistleblower Reprisal
May 23 @ 1:00 pm – 2:30 pm

Course Description

Since the MSPB finally had its quorum restored, it has diligently been tackling the backlog of PFRs using a hybrid approach on case processing. But one thing has become crystal clear about the MSPB’s approach — whistleblower cases are a priority.

Join Attorney at Law Bob Woods for an in-depth look at how the new MSPB has ruled on whistleblower cases since the Board was sworn in. In addition, Mr. Woods will share everything else you need to know about whistleblower reprisal – the standards, burdens of proof, and actions that constitute reprisal. Plus, he’ll discuss how to defend your agency against a whistleblower reprisal allegation.

Attendees will learn how to:

  • Handle whistleblower disclosures that turn out to be false.
  • Recognize what constitutes whistleblower reprisal, and how to avoid it.
  • Discipline a whistleblower for misconduct unrelated to whistleblowing.

Date and Time

Tuesday, May 23, 2023, 1:00 – 2:30 pm ET.

Instructor

Bob Woods

Registration

Download Registration Form

Price

  • Early Bird Tuition: $295 per site (payment required by May 11)
  • Standard Tuition: $325 per site (payments made May 12 or later)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

May
24
Wed
Virtual Training Event – UnCivil Servant: Holding Employees Accountable for Performance and Conduct
May 24 – May 25 all-day

Course Description

FELTG’s flagship course UnCivil Servant empowers federal supervisors and advisers to confidently handle the challenges that come with supervising in the federal workplace. We hope that you never have to fire an employee. But it’s important that you have the tools to effectively address poor performance and misconduct, should the need arise.

Over the course of two half-days, UnCivil Servant identifies misconceptions about performance and misconduct-based actions and provides you with simple step-by-step guidance for taking swift, appropriate and legally defensible actions. The program also covers the very latest with Executive Order 14003, plus OPM regulations on performance and conduct.

Join FELTG for this special event, from wherever you are working – agency office or home. The program will be presented live, and you’ll have time to ask questions and get answers in real time. Note: This course fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).

Registrants for both days will also receive a copy of the textbook UnCivil Servant: Holding Federal Employees Accountable for Performance and Conduct, 5th Ed., by William Wiley and Deborah Hopkins.

Agenda

Wednesday, May 24

Accountability for Conduct and Performance, Part I: Accountability and supervisory authority; discipline and misconduct theory and practice; the five elements of discipline; off-duty misconduct; penalty defense and due process.

Thursday, May 25

Accountability for Conduct and Performance, Part II: Discipline procedures and appeals; disciplinary documents; defining unacceptable performance; dealing with poor performers; performance-based removal procedures

Date and Time

May 24-25, 2023

12:30 pm – 4:00 pm ET each day (with a 30-minute break)

Instructor

Deborah J. Hopkins

Registration

Download Individual Registration Form

Price

  • Early Bird Tuition: $425 per session, $755 for both sessions (register by May 8).
  • Standard Tuition: $525 per session, $855 for both sessions (register May 9-25).
  • Rates per registrant. No split registrations permitted.
  • Want to register a group? Contact FELTG.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom for its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • What if I want to attend a session but have a schedule conflict?
    • FELTG also plans to offer this live event periodically, so check our calendar for upcoming dates.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • If an agency wishes to register 10 or more attendees for the full event, a group discount will be applied if all registrations are received and paid for together. Group discount deadline is May 8.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.

Seminar registration includes a PDF copy of the program materials, plus a hard copy of the textbook UnCivil Servant: Holding Employees Accountable for Performance and Conduct, 5th ed., by Wiley and Hopkins. In order to receive the textbook by the training date, please register by May 8 and provide a shipping address. Registrations received after May 8 will also receive a textbook, but materials are not guaranteed to arrive by the training date.

Jun
1
Thu
Webinar – Do You Really Know How to Use the Douglas Factors?
Jun 1 @ 1:00 pm – 2:00 pm

Program Description

It’s been more than 40 years since we were all introduced to those 12 factors identified in the MSPB’s landmark Douglas decision, the most cited case in Federal employment law. But you don’t have to go back to the Reagan Administration to find examples of agencies’ misunderstanding and/or misapplying those factors.

A review of recent decisions by the new MSPB shows a lot of confusion about how to appropriately determine a penalty – and clarity from the Board about their view on Douglas.

Attorney Ann Boehm will share recent case law, highlighting how agencies correctly use the Douglas factors and also how they have been misapplied. She will answer all your Douglas questions, such as: Do the factors go in the proposal or the decision? What do OPM’s new regs say about the Douglas factors? Considering the VA Accountability Act, does the VA still have to do Douglas factors?

Learning takeaways

Attendees will learn how to:

  • Understand the Douglas principles.
  • Explain when and how to use each factor.
  • Avoid the too-common Douglas mistakes that sink your case.

Date and Time

Thursday, June 1, 2023, 1:00 – 2:00pm ET.

Instructor

Ann Boehm

Registration

Download Registration Form Here

Price

  • Early Bird Tuition: $270 per site (payment required by May 22)
  • Standard Tuition: $295 per site (payments made May 23 or later)

Teleworkers may be added to a main site registration for $60 per teleworker, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jun
6
Tue
Webinar Series – The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce
Jun 6 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructors

Deborah Hopkins, Barbara Haga, Katherine Atkinson, Ann Boehm, Joe Schimansky

Course Description

The most comprehensive supervisory training event available anywhere returns once again. The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce offers six specific sessions (with a bonus seventh session for those who manage bargaining unit employees) that will give you the tools and skills to effectively and efficiently manage in the Federal workplace circa 2023.

If you’ve attended FELTG’s previous supervisory webinar series, UnCivil Servant: Holding Employees Accountable for Performance and Conduct, or any of our other flagship courses, these fast-paced and engaging 60-minute sessions, held monthly from 1 – 2 pm ET, will expand upon the legal and foundational principles shared in those sessions with best practices to handle very specific discipline, performance, leave, and reasonable accommodation situations. And the guidance shared will help you build the necessary framework to tackle numerous other specific and equally challenging situations.

FELTG’s annual supervisory series will get you up to speed quickly, without wasting any of your time. Just 60 minutes each month. The sessions are taught live by FELTG’s experience instructors AND you’ll have the chance to ask questions and get answers — in real time.

2023 dates and topics:

March 7: Why Supervisors Need to Use the Douglas Factors

If you’re not using the Douglas factor analysis to figure out an appropriate penalty for a misbehaving employee, then you’re doing it wrong. And when an appeal is filed, your action may not be so easy to defend without this justification. A scan of MSPB cases reveals how regularly Federal supervisors fail to understand these factors, and how that lack of understanding may sink the agency’s case. FELTG instructor Ann Boehm will explain the importance of the Douglas factors, using both foundational and recent case law examples, and walk you through the importance of each factor.

 April 4: 5 Keys to Implementing and Managing a Successful Performance Opportunity Period

You’re not alone. Every agency has employees whose performance is unacceptable. The key to addressing poor performance is to initiate an opportunity to demonstrate acceptable performance (called everything from a PIP or OIP to an ODAP or DP). A successful opportunity period will either lead to sustained improved performance OR a defensible performance-based removal. From the Santos requirement to a post-PIP drop in performance, FELTG President Deborah Hopkins will explain the key steps to take and pitfalls to avoid.

May 2: They Just Won’t Show Up: Handling Excessive Absence

In a year when no-shows are more common than they should be, supervisors need to understand how to handle excessive absence, using the appropriate tools to correct employee behavior, while keeping in mind cases that involve reasonable accommodation or medical inability to perform. In 60 minutes, FELTG Senior Instructor Barbara Haga will share the documentation needed and steps necessary to effectively discipline an employee for excessive absence, leave abuse, and other related matters.

June 6: Ensuring Accountability with Hybrid and Teleworking Employees

Many experts agree: The performance success of a hybrid or telework environment will come down to managers and supervisors. You may think you know how to discipline. And you may think you know how to handle poor performance. Now that your employees are spread out beyond the physical workplace, you must hold all equally accountable for performance and conduct, regardless of where they physically work. FELTG President Deborah Hopkins will give you the tools and foundation to effectively do that, while also managing employees who remain in the physical workplace.

July 11: Trends in Hostile Work Environment Harassment: 2023 Edition

The pandemic sparked a rise in hate crimes against Asian-Pacific Americans and now the country is dealing with a steep increase in antisemitic threats and actions. How have these trends impacted the Federal workplace, and what is the supervisor’s role when it manifests in microaggressions, bias, harassment, or outright discrimination? This 60-minute webinar provides the tools supervisors need to recognize and quickly take effective action to prevent and correct illegal harassment in the workplace..

August 8: Providing Reasonable Accommodation for Invisible Disabilities

The effects of the pandemic live on in an increase in chronic fatigue and depression, not to mention the severe impact of long haul COVID. Meanwhile, chronic pain, diabetes, and other non-visible disabilities are on the rise as the Federal workplace continues to age. During this webinar, managers will learn how to find the right accommodation for a number of hidden disabilities.

August 22: What Supervisors Should Know About Official Time

The Labor-Management Statute holds labor and management equally accountable to the taxpayer with a shared responsibility to ensure that official time is authorized and used appropriately. In this 60-minute class, Joseph Schimansky will share everything that supervisors need to know to uphold that responsibility without overstepping their role. Attendees will learn who is entitled to official time — and who isn’t, along with the latest relevant case law and guidance.

Pricing

Early Bird Tuition:

  • $270 per site, per session (payment required by February 24).
  • Special series discounts available through February 24: $1,525 for the first 6 webinars or $1,795 for all 7. See registration form for details.

Standard Tuition: 

  • $295 per site, per session (payments made February 25 or later).

Working from home? Teleworkers may be added to a primary site registration for $60 each, per session, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jul
11
Tue
Webinar Series – The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce
Jul 11 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructors

Deborah Hopkins, Barbara Haga, Katherine Atkinson, Ann Boehm, Joe Schimansky

Course Description

The most comprehensive supervisory training event available anywhere returns once again. The Federal Supervisor’s Workshop: Building the Best Toolkit for Managing Today’s Workforce offers six specific sessions (with a bonus seventh session for those who manage bargaining unit employees) that will give you the tools and skills to effectively and efficiently manage in the Federal workplace circa 2023.

If you’ve attended FELTG’s previous supervisory webinar series, UnCivil Servant: Holding Employees Accountable for Performance and Conduct, or any of our other flagship courses, these fast-paced and engaging 60-minute sessions, held monthly from 1 – 2 pm ET, will expand upon the legal and foundational principles shared in those sessions with best practices to handle very specific discipline, performance, leave, and reasonable accommodation situations. And the guidance shared will help you build the necessary framework to tackle numerous other specific and equally challenging situations.

FELTG’s annual supervisory series will get you up to speed quickly, without wasting any of your time. Just 60 minutes each month. The sessions are taught live by FELTG’s experience instructors AND you’ll have the chance to ask questions and get answers — in real time.

2023 dates and topics:

March 7: Why Supervisors Need to Use the Douglas Factors

If you’re not using the Douglas factor analysis to figure out an appropriate penalty for a misbehaving employee, then you’re doing it wrong. And when an appeal is filed, your action may not be so easy to defend without this justification. A scan of MSPB cases reveals how regularly Federal supervisors fail to understand these factors, and how that lack of understanding may sink the agency’s case. FELTG instructor Ann Boehm will explain the importance of the Douglas factors, using both foundational and recent case law examples, and walk you through the importance of each factor.

 April 4: 5 Keys to Implementing and Managing a Successful Performance Opportunity Period

You’re not alone. Every agency has employees whose performance is unacceptable. The key to addressing poor performance is to initiate an opportunity to demonstrate acceptable performance (called everything from a PIP or OIP to an ODAP or DP). A successful opportunity period will either lead to sustained improved performance OR a defensible performance-based removal. From the Santos requirement to a post-PIP drop in performance, FELTG President Deborah Hopkins will explain the key steps to take and pitfalls to avoid.

May 2: They Just Won’t Show Up: Handling Excessive Absence

In a year when no-shows are more common than they should be, supervisors need to understand how to handle excessive absence, using the appropriate tools to correct employee behavior, while keeping in mind cases that involve reasonable accommodation or medical inability to perform. In 60 minutes, FELTG Senior Instructor Barbara Haga will share the documentation needed and steps necessary to effectively discipline an employee for excessive absence, leave abuse, and other related matters.

June 6: Ensuring Accountability with Hybrid and Teleworking Employees

Many experts agree: The performance success of a hybrid or telework environment will come down to managers and supervisors. You may think you know how to discipline. And you may think you know how to handle poor performance. Now that your employees are spread out beyond the physical workplace, you must hold all equally accountable for performance and conduct, regardless of where they physically work. FELTG President Deborah Hopkins will give you the tools and foundation to effectively do that, while also managing employees who remain in the physical workplace.

July 11: Trends in Hostile Work Environment Harassment: 2023 Edition

The pandemic sparked a rise in hate crimes against Asian-Pacific Americans and now the country is dealing with a steep increase in antisemitic threats and actions. How have these trends impacted the Federal workplace, and what is the supervisor’s role when it manifests in microaggressions, bias, harassment, or outright discrimination? This 60-minute webinar provides the tools supervisors need to recognize and quickly take effective action to prevent and correct illegal harassment in the workplace..

August 8: Providing Reasonable Accommodation for Invisible Disabilities

The effects of the pandemic live on in an increase in chronic fatigue and depression, not to mention the severe impact of long haul COVID. Meanwhile, chronic pain, diabetes, and other non-visible disabilities are on the rise as the Federal workplace continues to age. During this webinar, managers will learn how to find the right accommodation for a number of hidden disabilities.

August 22: What Supervisors Should Know About Official Time

The Labor-Management Statute holds labor and management equally accountable to the taxpayer with a shared responsibility to ensure that official time is authorized and used appropriately. In this 60-minute class, Joseph Schimansky will share everything that supervisors need to know to uphold that responsibility without overstepping their role. Attendees will learn who is entitled to official time — and who isn’t, along with the latest relevant case law and guidance.

Pricing

Early Bird Tuition:

  • $270 per site, per session (payment required by February 24).
  • Special series discounts available through February 24: $1,525 for the first 6 webinars or $1,795 for all 7. See registration form for details.

Standard Tuition: 

  • $295 per site, per session (payments made February 25 or later).

Working from home? Teleworkers may be added to a primary site registration for $60 each, per session, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jul
20
Thu
Webinar – How Do I Know if Someone is Making an Accommodation Request?
Jul 20 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Katherine Atkinson

Course Description

 1

The reasonable accommodation process starts with a request from an employee or applicant. However, that request does not need to be in writing or be formalized in any certain way. In fact, an agency cannot require that a request for reasonable accommodation even include the words “ADA,” “request,” or even “reasonable accommodation.”

Heck, the request doesn’t even have to come from the employee.

If a employee makes a reference to a need for an adjustment or change and it’s related to a medical condition, then you have a request for reasonable accommodation.

During this training, you’ll receive guidance on how to “spot” a reasonable accommodation request, discuss the importance of having a reasonable accommodation policy, and provide examples of each.

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Price

  • Early Bird Tuition: $270 per site, per session (payment made by July 10).
  • Standard Tuition: $295 per site, per session (payment made July 11 or later).
  • Register for all five webinars in the series by July 10 and pay only $1295!

Teleworkers may be added to a main site registration for $60 per teleworker, per webinar, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jul
25
Tue
Virtual Training Event – Misconduct Investigations: Get Them Right from the Start
Jul 25 @ 1:00 pm – 3:00 pm

Course Description

Any effective misconduct investigation starts with a solid foundation of the law and an understanding of the full scope of your investigation.

In this two-hour class, Ann Boehm will explain the principles that underpin a successful investigation of federal employee misconduct and harassment, including the five elements of discipline, evidence standards, burdens of proof, and more. She’ll share guidance on developing the investigation, from creating a plan to determining who to interview and gathering relevant documents.

Attendees will learn how to:

  • Identify the relationship between the foundations of federal accountability and misconduct investigations.
  • Recognize the mistakes that derail effective misconduct and harassment investigations.
  • Discern the difference between EEO and non-EEO harassment.

 

Date and Time

July 25, 2023, 1 – 3 pm ET

Instructor

Ann Boehm

Registration

Download Individual Registration Form

Price

  • Early Bird Tuition (register by July 10): $295
  • Standard Tuition (register July 11 or later): $325
  • Rates per registrant.
  • Want to register a group? Group discounts for 10 or more attendees are available through July 11. Contact FELTG.

 

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more individuals. Group discounts are available through July 11. 

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jul
27
Thu
Webinar – How Do I Know if an Accommodation is an Undue Hardship?
Jul 27 @ 1:00 pm – 2:00 pm

Download Registration Form

Instructor

Katherine Atkinson

Course Description

 1

Agencies must accommodate qualified individuals with disabilities unless doing so would be an undue hardship. But what constitutes “undue hardship?” It’s a term of art that’s not so easily defined. And since it’s the only “statutory limitation on an employer’s obligation to provide reasonable accommodation,” the undue hardship claim is one that’s often misunderstood and misused.

This presentation will provide a thorough review of the various factors involved in making an undue hardship determination, as well as a review of case examples that show when the determination was made correctly and, more importantly, when it wasn’t.

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Price

  • Early Bird Tuition: $270 per site, per session (payment made by July 10).
  • Standard Tuition: $295 per site, per session (payment made July 11 or later).
  • Register for all five webinars in the series by July 10 and pay only $1295!

Teleworkers may be added to a main site registration for $60 per teleworker, per webinar, on a space-available basis.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Jul
31
Mon
Virtual Training Event – Federal Workplace 2023: Accountability, Challenges, and Trends
Jul 31 – Aug 4 all-day

Course Description

Welcome to FELTG’s annual Federal Workplace event. This year, we’ve altered the format, but here’s what hasn’t changed: Federal Workplace 2023: Accountability, Challenges, and Trends will provide in-depth, up-to-date, engaging, and guidance-filled training sessions to help you effectively manage the Federal employment challenges that are new, complicated, and critical to your and your agency’s success.

In half-day classes over five days, you will learn how to effectively manage performance in a hybrid workplace, properly assess requests for telework as a reasonable accommodation, draft disciplinary charges and make penalty determinations that withstand the review of the new MSPB, address your own biases and recognize how racial myths have infiltrated policies and procedures, make the most of your job interviews and reference checks, and identify the pitfalls that are derailing your EEO investigations.

Federal Workplace 2023: Accountability, Challenges, and Trends offers benefits that you just can’t get from most virtual training programs. You can register for any of the sessions individually, or for the whole program. The training is presented LIVE by some of your favorite engaging and knowledgeable FELTG instructors – President Deborah J. Hopkins, Ann Boehm, and Barbara Haga – along with highly respected guest presenters J. Bruce Stewart, Ph.D., and Roslyn Brown.

Earn CLE credits, EEO refresher hours, and receive unique DEIA training that meets the President’s mandate.

The new fiscal year is just weeks away. Make sure you’re prepared to tackle the challenges coming your way. Attend FELTG’s Federal Workplace 2023: Accountability, Challenges, and Trends.

Monday, July 31, 2023

The Post-pandemic Federal Workplace: Telework and Hybrid Work Challenges

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

The pandemic has likely forever changed the Federal workplace. More employees (and applicants) than ever before not only want to work remotely but expect to. In an effort to bring some employees back to their physical workspace, the “hybrid” workplace has become the norm for most Federal agencies.

With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? And how do you handle the increasing number of requests to telework, especially those citing the request as an accommodation for a disability?

Some employees will struggle regardless of whether they’re at home or in an office. Using framework from FELTG’s flagship course UnCivil Servant: Holding Employees Accountable for Performance and Conduct, Ann Boehm will provide guidance on swiftly and effectively addressing unacceptable performance, regardless of where the employee is working. Plus she’ll discuss setting expectations and monitoring performance of employees who aren’t onsite.

She’ll also leave you with a path to determine when to say yes to a request for reasonable accommodation to telework – and when to say no.  Find out what the EEOC says about accommodating an employee’s commute and what to do if telework would be an effective accommodation, but another accommodation would work too.

Attendees will learn how to:

  • Appropriately handle requests for telework as a reasonable accommodation.
  • Write valid performance standards that apply to the employee’s current working situation.
  • Improve their skills for handling unacceptable performers, regardless of their work location.

Tuesday, August 1, 2023

Charges and Penalties Under the New MSPB

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

If you’ve been in the business for more than a few days, you know the importance of drafting legally sufficient disciplinary charges and making a defensible penalty determination. Yet many agencies still lose cases because of poorly drafted charges, or inadequate Douglas factor penalty assessments.

FELTG President Deborah J. Hopkins will cover the art and science behind drafting disciplinary charges, including the types of charges, parts of a charge, how charges are interpreted, and alternative charges. From there the discussion will cover the factors required to determine an appropriate penalty for employee misconduct. We’ll also look at how the current MSPB views charges and penalties by deconstructing recent cases they’ve issued.

Attendees will learn how to:

  • Determine what charges to use based on the circumstances.
  • Defend the reasonableness of the penalty using the Douglas Factors.
  • Increase their chances of penalty deference based on this Board’s view on penalty assessment.

Wednesday, August 2, 2023

The Race Ahead: Breaking the Cycle of Racial Bias by Rewiring the American Mind

Dr. J. Bruce Stewart, Chief Executive Officer, Small World Solutions

Are you curious about how our perceptions of race have been rewired over time? Do you want to explore the negative associations with race and how they perpetuate racial biases? This class is not about blame and shame, it’s about gaining a deeper understanding of how demographic changes in America have impacted our understanding of race. J. Bruce Stewart will delve into the myths of meritocracy, character, and intelligence that have perpetuated racial biases. When racial biases inform policies and practices, it results in unequal treatment and creates a system where some individuals or groups are favored over others. Join us to discover how you can move your agency towards a more inclusive and equitable future.

Attendees will learn how to:

  • Identify the negative associations that perpetuate racial myths and shape policies and practices.
  • Gain insight into the power of networks and stories in challenging the race myth and how to shift towards a more inclusive future.
  • Develop strategies and tactics to dismantle racial bias in their own communities and confront their own biases.

This session meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Thursday, August 3, 2023

Successful Hiring: Effective Techniques for Interviewing and Reference Checking

Barbara Haga, President/Federal HR Services, FELTG Senior Instructor

The Federal hiring process requires patience. If you’ve finally been granted approval to fill a position, you may be tempted to get someone hired as quickly as possible.

This interactive training will prepare supervisors and managers for conducting legal and successful job interviews, and will help agency advisors who assist managers in the hiring process. Barbara Haga will share guidance on how to make the most out of interviewing and checking references, from crafting an accurate position description, to asking the right questions, to assessing a candidate’s ability to perform the job. Ms. Haga will also throw back the curtains on perennial questions, such as: Are we required to interview all candidates? Do we have to ask all candidates the same exact questions? How do you use behavior-based questions to get answers about depth of experience or knowledge? What can or can’t you ask during a reference check?

Attendees will learn how to:

  • Prepare defensible questions for applicants.
  • Identify hiring practices that work and those to avoid.
  • Get critical job-related information from current and past supervisors.

Friday, August 4, 2023

Bad Detective: The Mistakes That Hamper Agency Investigations

Roslyn Brown, President/CEO at EEO Workplace Strategies

Maybe you envision yourself donning a Sherlock Holmes hat and cape. Or, perhaps, your model is the masterful Benoit Blanc of Knives Out Mystery fame. If only the work of a Federal administrative investigation was as easy as these fictional detectives make their jobs seem. Instead, there are more than enough opportunities for you to come out looking like a bumbling Inspector Clouseau.

During her distinguished Federal (and post-Federal) career, Roslyn Brown has seen her fair share of investigations that have gone the wrong way. It could be an investigator’s failure to interview certain witnesses, a failure to take a complainant’s statement into account, or, perhaps, an action, such as a widely shared email, that shows a lack of objectivity. An investigator’s failure to stay up to date with case law could sink a case, as could the inability to meet your deadlines.

Over the course of an afternoon, Ms. Brown will provide guidance on how to conduct a timely and effective investigation, while identifying the pitfalls that have doomed such efforts in the past.

Attendees will learn how to:

  • Collect relevant evidence during the investigation.
  • Refine their investigation skills.
  • Identify the pitfalls that that derail effective investigations.

Attendees can also earn up to 3.5 EEO refresher credits by attending this session.

Date and Time

July 31 – August 4, 2023

1:00 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Deborah J. Hopkins, Ann Boehm, Barbara Haga, J. Bruce Stewart, Roslyn Brown

Registration

Download Individual Registration Form

Price

Early Bird Tuition (register by July 6):

  • 5 days = $1595
  • 4 days = $1365
  • 3 days = $995
  • 2 days = $725
  • 1 day = $395

Standard Tuition (register July 7 and later):

  • 5 days = $1695
  • 4 days = $1465
  • 3 days = $1095
  • 2 days = $825
  • 1 day = $495

Rates per registrant. No split registrations permitted.

Want to register a group? Group discounts are available through July 6. Contact FELTG. REGISTER NOW.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through July 6.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Virtual Training Event – The Post-pandemic Federal Workplace: Telework and Hybrid Work Challenges
Jul 31 @ 1:00 pm – 4:30 pm

Course Description

The pandemic has likely forever changed the Federal workplace. More employees (and applicants) than ever before not only want to work remotely but expect to. In an effort to bring some employees back to their physical workspace, the “hybrid” workplace has become the norm for most Federal agencies.

With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? And how do you handle the increasing number of requests to telework, especially those citing the request as an accommodation for a disability?

Some employees will struggle regardless of whether they’re at home or in an office. Using framework from FELTG’s flagship course UnCivil Servant: Holding Employees Accountable for Performance and Conduct, Ann Boehm will provide guidance on swiftly and effectively addressing unacceptable performance, regardless of where the employee is working. Plus she’ll discuss setting expectations and monitoring performance of employees who aren’t onsite.

She’ll also leave you with a path to determine when to say yes to a request for reasonable accommodation to telework – and when to say no.  Find out what the EEOC says about accommodating an employee’s commute and what to do if telework would be an effective accommodation, but another accommodation would work too.

Attendees will learn how to:

  • Appropriately handle requests for telework as a reasonable accommodation.
  • Write valid performance standards that apply to the employee’s current working situation.
  • Improve their skills for handling unacceptable performers, regardless of their work location.

This session is a part of FELTG’s weeklong virtual training event Federal Workplace 2023: Accountability, Challenges, and Trends. Visit here for more information on the full event.

Date and Time

July 31, 2023, 1 – 4:30 pm ET

Instructor

Ann Boehm

Registration

Download Individual Registration Form

Price

  • Early Bird Tuition (register by July 6): $395
  • Standard Tuition (register July 7 or later): $495
  • Rates per registrant.
  • Want to register a group? Group discounts are available through July 6. Contact FELTG. REGISTER NOW.

Event FAQs

  • Can I attend Virtual Training from my government computer?
    • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
  • Can I earn CLE credits for this class?
    • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
  • Can I share my access link with co-workers?
    • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
  • Can I register a teleworker?
    • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
  • How do I receive a group rate discount?
    • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through July 6.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

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