FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
Instructor
Course Description
There are several reasons why an EEO claim might be dismissed, but it’s not a decision that should be made quickly or without much thought. A surprising number of agency dismissals are overturned by the EEOC each year. Join FELTG as we dive into the very core of the EEO complaint process, and understand when to accept EEO claims, and when to deny them. This 60-minute webinar will review the reasons for dismissing a claim — failure to state a claim, timeliness, collateral attack, and framing claims.
This is the first of a four-part series on Navigating Challenges in the EEO Process.
1
Price
- Early Bird Tuition: $240 per site, per session (payment made by February 24).
- Standard Tuition: $270 per site, per session (payment made February 25 or later).
- Register for all four webinars by February 24 and pay only $910!
Teleworkers may be added to a main site registration for $40 per teleworker, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructor
Course Description
Navigating the FMLA is one of the most complex challenges a federal agency can face unless, of course, it is navigating the ADA at the same time. What’s the difference between a serious health condition and an ADA disability? Does the FMLA limit on leave apply to a reasonable accommodation of leave? This 60-minute webinar will compare and contrast coverage under the FMLA and coverage under the ADA, discuss the tricky role of medical documentation, and review leave under the FMLA and as a reasonable accommodation.
This is the second of four webinars on Navigating Challenges in the EEO Process.
EEO Refresher Hours: 1
Price
- Early Bird Tuition: $240 per site, per session (payment made by February 24).
- Standard Tuition: $270 per site, per session (payment made February 25 or later).
- Register for all four webinars by February 24 and pay only $910!
Teleworkers may be added to a main site registration for $40 per teleworker, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructor
Course Description
Navigating the FMLA is one of the most complex challenges a federal agency can face unless, of course, it is navigating the ADA at the same time. What’s the difference between a serious health condition and an ADA disability? Does the FMLA limit on leave apply to a reasonable accommodation of leave? This 60-minute webinar will compare and contrast coverage under the FMLA and coverage under the ADA, discuss the tricky role of medical documentation, and review leave under the FMLA and as a reasonable accommodation.
This is the second of four webinars on Navigating Challenges in the EEO Process.
EEO Refresher Hours: 1
Price
- Early Bird Tuition: $240 per site, per session (payment made by February 24).
- Standard Tuition: $270 per site, per session (payment made February 25 or later).
- Register for all four webinars by February 24 and pay only $910!
Teleworkers may be added to a main site registration for $40 per teleworker, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructor
Course Description
If a contractor files an EEO complaint, your agency may be liable. The federal-sector EEO process is not exclusively limited to civil service employees. Contractors can file EEO complaints if the agency is determined to be a “joint employer.” How do you determine if you are a joint employer? Join FELTG as we cover the Ma factors; applying the Ma test; roles and responsibilities of agency personnel when contractors start the EEO process; defenses to the “joint employer” allegation; and the common questions and answers that arise from agencies dealing with contractors.
This is the third webinar in a four-part series on Navigating Challenges in the EEO Process.
1
Price
- Early Bird Tuition (payment required by April 28, 2020):
- 1 line: $100
- 2-5 lines: $185
- 6-9 lines: $260
- 10-15 lines: $340
- 16-20 lines: $425
- Standard Tuition (payments made April 29, 2020 or later):
- 1 line: $115
- 2-5 lines: $215
- 6-9 lines: $290
- 10-15 lines: $370
- 16-20 lines: $455
Additional teleworkers may be added for $40 each, if space is available.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructor
Course Description
Failure to interview any of the witnesses identified by the complainant? Yes, it’s happened. Failure to investigate the complainant’s overriding claim? Yes, that too has happened. The EEOC has seen its fair share of bad investigations in recent years. Join FELTG for this final installment of our Navigating Challenges in the EEO Process series. This 60-minute webinar will explain how to keep integrity in the EEO process and review the following topics: Characteristics of a legally sufficient investigation; investigatory standards – impartiality, appropriateness, evidence-based investigation; relevant documents and witnesses; reviewing the investigation.
1
Price
- Early Bird Tuition (payment required by May 26, 2020):
- 1 line: $100
- 2-5 lines: $185
- 6-9 lines: $260
- 10-15 lines: $340
- 16-20 lines: $425
- Standard Tuition (payments made May 27, 2020 or later):
- 1 line: $115
- 2-5 lines: $215
- 6-9 lines: $290
- 10-15 lines: $370
- 16-20 lines: $455
Additional teleworkers may be added for $40 each, if space is available.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
FELTG is making its webinars easier to access during the COVID-19 closures and emergency telework scheduling, to ensure that proper training is still available when the majority of employees are working at home. Contact us at 844.283.3584 or [email protected] to find out how this applies to our webinars, or how you can bring FELTG’s off-the-shelf or custom webinars directly to your agency.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Joe Schimansky, Katherine Atkinson, Anthony Marchese
Course Description
Those of you who supervise federal employees know it can be a frustrating calling, especially when you face so many new and challenging issues amid complex and changing laws.
Help is on the way. Register now for one, several, or all of the courses in FELTG’s comprehensive webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions. No other training provides the depth and breadth of guidance federal supervisors need to manage the agency workplace effectively and efficiently.
Over the course of 14 webinars, FELTG’s experienced and knowledgeable instructors provide support on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse, and much much more.
This unique series has been updated to address the most timely and important topics supervisors are facing right now. The 60-minute webinars, held every other Tuesday from 1 – 2 p.m. eastern time, will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2020 dates:
March 3: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 17: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
March 31: Preparing an Unacceptable Performance Case: Performance accountability in a nutshell; preparing and executing a performance demonstration period; proof and evidence standards.
April 14: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
April 28: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues; what OPM says about mentorship; leader as mentor.
May 12: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
May 26: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
June 9: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 23: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 7: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
July 21: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 4: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
August 18: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
September 1: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by Feb 24).
- Special series discounts available through February 24: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made Feb. 25 or later).
Teleworkers may be added to a primary site registration for $40 each, per session, on a space-available basis.
Instructors
Katherine Atkinson, Barbara Haga, Meghan Droste
Series Description
Equal Employment Opportunity claims can be a long and often complicated process, and some challenges are a bit more troublesome than others. It’s those topics we are tackling during this four-part webinar series. Why should know the Supreme Court’s recent decision in Babb v. Wilkie? What are steps you can take to avoid an age discrimination claim? What’s the difference between serious health condition and an ADA disability? And what happens if you confuse the two? How do you determine whether a job task is an essential function? How do you define a “prompt and effective” response to a complaint?
We’ll answer these questions and more over the course of four 60-minute webinars, held the first Thursday of the month. Sessions will be held on Thursdays from 1:00 – 2:00 p.m. ET.
- March 4 – Addressing Age Discrimination in the Federal Workplace: Theories of age discrimination; types of conduct that give rise to age discrimination claims; dos and don’ts when discussing age-related topics in the workplace including retirement, OWBPA.
- April 1 – When the ADA and FMLA Collide: Coverage under the FMLA; coverage under the ADA; medical documentation; requesting leave under the FMLA; leave as a reasonable accommodation.
- May 6 – Reasonable Accommodation: A Focus on Essential Functions: Qualified individual with a disability; determining whether job functions are essential or marginal, undue hardship.
- June 3 –Avoiding EEO Mistakes: How Not to Respond to a Complaint: Responding to a discrimination or harassment complaint; avoid creating a retaliation complaint; avoid liability; strength agency’s affirmative defendings.
Price
- Early Bird Tuition: $240 per site, per session (payment made by February 23).
- Standard Tuition: $270 per site, per session (payment made February 24 or later).
- Register for all four webinars by February 23 and pay only $910!
Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Katherine Atkinson, Anthony Marchese
Course Description
President Biden’s Executive Orders on the Federal Workplace. OPM’s recent guidance. A new focus on diversity and inclusion. A recent decision that broke 40 years of precedent to require agencies to have substantial evidence before putting an employee on a performance demonstration period. FELTG’s annual webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions can help you and your supervisors get up to speed on the changing nature of the federal workplace.
FELTG’s talented team of engaging and experienced instructors will teach 14 60-minute webinars every two weeks from March through the end of August. The webinars are updated to provide a comprehensive curriculum for those who supervisor federal employees. Supervising Federal Employees: Managing Accountability and Defending Your Actions addresses the most timely and important topics supervisors are facing at the moment. Courses are taught on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse. Those who attend can rest assured that they are well-prepared to face the new and challenging issues amid complex and changing laws.
There is no other training available that provides the depth and breadth of guidance that federal supervisors need to manage the agency workplace effectively and efficiently.
You can register for one, several, or all of the courses in the series. The webinars will be held every other Tuesday from 1 – 2 p.m. eastern time, and will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2021 dates:
March 9: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 23: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
April 6: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
April 20: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
May 4: Handling an Unacceptable Performance Case: Performance accountability in a nutshell; recent decision requiring agencies to have substantial evidence before putting an employee on a performance demonstration period; executing a performance demonstration period; proof and evidence standards.
May 18: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
June 1: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues.
June 15: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 29: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 13: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
July 27: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 10: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
August 24: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
August 31: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by March 1).
- Special series discounts available through March 1: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made March 2 or later).
Working from home? Teleworkers may be added to a primary site registration for $50 each, per session, on a space-available basis.
Have a large group teleworking? Contact FELTG for information on group discounts.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Katherine Atkinson, Anthony Marchese
Course Description
President Biden’s Executive Orders on the Federal Workplace. OPM’s recent guidance. A new focus on diversity and inclusion. A recent decision that broke 40 years of precedent to require agencies to have substantial evidence before putting an employee on a performance demonstration period. FELTG’s annual webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions can help you and your supervisors get up to speed on the changing nature of the federal workplace.
FELTG’s talented team of engaging and experienced instructors will teach 14 60-minute webinars every two weeks from March through the end of August. The webinars are updated to provide a comprehensive curriculum for those who supervisor federal employees. Supervising Federal Employees: Managing Accountability and Defending Your Actions addresses the most timely and important topics supervisors are facing at the moment. Courses are taught on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse. Those who attend can rest assured that they are well-prepared to face the new and challenging issues amid complex and changing laws.
There is no other training available that provides the depth and breadth of guidance that federal supervisors need to manage the agency workplace effectively and efficiently.
You can register for one, several, or all of the courses in the series. The webinars will be held every other Tuesday from 1 – 2 p.m. eastern time, and will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2021 dates:
March 9: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 23: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
April 6: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
April 20: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
May 4: Handling an Unacceptable Performance Case: Performance accountability in a nutshell; recent decision requiring agencies to have substantial evidence before putting an employee on a performance demonstration period; executing a performance demonstration period; proof and evidence standards.
May 18: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
June 1: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues.
June 15: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 29: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 13: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
July 27: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 10: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
August 24: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
August 31: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by March 1).
- Special series discounts available through March 1: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made March 2 or later).
Working from home? Teleworkers may be added to a primary site registration for $50 each, per session, on a space-available basis.
Have a large group teleworking? Contact FELTG for information on group discounts.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructor
Course Description
Navigating the FMLA is one of the most complex challenges a federal agency can face unless, of course, it is navigating the ADA at the same time. What’s the difference between a serious health condition and an ADA disability? Does the FMLA limit on leave apply to a reasonable accommodation of leave? This 60-minute webinar will compare and contrast coverage under the FMLA and coverage under the ADA, discuss the tricky role of medical documentation, and review leave under the FMLA and as a reasonable accommodation.
Attendees will learn how to:
- Identify areas and situations in which the ADA and FMLA intersect
- Determine whether a condition is covered by the ADA, FMLA, or both.
- Assess when leave is an appropriate accommodation.
This is the second of four webinars in FELTG’s 2021 Navigating Challenges in the EEO Process series.
EEO Refresher Hours: 1
Price
- Early Bird Tuition: $240 per site, per webinar (payment required by February 23)
- Standard Tuition: $270 per site, per webinar (payments made by February 24)
Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Katherine Atkinson, Barbara Haga, Meghan Droste
Series Description
Equal Employment Opportunity claims can be a long and often complicated process, and some challenges are a bit more troublesome than others. It’s those topics we are tackling during this four-part webinar series. Why should know the Supreme Court’s recent decision in Babb v. Wilkie? What are steps you can take to avoid an age discrimination claim? What’s the difference between serious health condition and an ADA disability? And what happens if you confuse the two? How do you determine whether a job task is an essential function? How do you define a “prompt and effective” response to a complaint?
We’ll answer these questions and more over the course of four 60-minute webinars, held the first Thursday of the month. Sessions will be held on Thursdays from 1:00 – 2:00 p.m. ET.
- March 4 – Addressing Age Discrimination in the Federal Workplace: Theories of age discrimination; types of conduct that give rise to age discrimination claims; dos and don’ts when discussing age-related topics in the workplace including retirement, OWBPA.
- April 1 – When the ADA and FMLA Collide: Coverage under the FMLA; coverage under the ADA; medical documentation; requesting leave under the FMLA; leave as a reasonable accommodation.
- May 6 – Reasonable Accommodation: A Focus on Essential Functions: Qualified individual with a disability; determining whether job functions are essential or marginal, undue hardship.
- June 3 –Avoiding EEO Mistakes: How Not to Respond to a Complaint: Responding to a discrimination or harassment complaint; avoid creating a retaliation complaint; avoid liability; strength agency’s affirmative defendings.
Price
- Early Bird Tuition: $240 per site, per session (payment made by February 23).
- Standard Tuition: $270 per site, per session (payment made February 24 or later).
- Register for all four webinars by February 23 and pay only $910!
Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Katherine Atkinson, Anthony Marchese
Course Description
President Biden’s Executive Orders on the Federal Workplace. OPM’s recent guidance. A new focus on diversity and inclusion. A recent decision that broke 40 years of precedent to require agencies to have substantial evidence before putting an employee on a performance demonstration period. FELTG’s annual webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions can help you and your supervisors get up to speed on the changing nature of the federal workplace.
FELTG’s talented team of engaging and experienced instructors will teach 14 60-minute webinars every two weeks from March through the end of August. The webinars are updated to provide a comprehensive curriculum for those who supervisor federal employees. Supervising Federal Employees: Managing Accountability and Defending Your Actions addresses the most timely and important topics supervisors are facing at the moment. Courses are taught on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse. Those who attend can rest assured that they are well-prepared to face the new and challenging issues amid complex and changing laws.
There is no other training available that provides the depth and breadth of guidance that federal supervisors need to manage the agency workplace effectively and efficiently.
You can register for one, several, or all of the courses in the series. The webinars will be held every other Tuesday from 1 – 2 p.m. eastern time, and will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2021 dates:
March 9: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 23: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
April 6: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
April 20: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
May 4: Handling an Unacceptable Performance Case: Performance accountability in a nutshell; recent decision requiring agencies to have substantial evidence before putting an employee on a performance demonstration period; executing a performance demonstration period; proof and evidence standards.
May 18: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
June 1: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues.
June 15: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 29: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 13: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
July 27: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 10: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
August 24: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
August 31: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by March 1).
- Special series discounts available through March 1: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made March 2 or later).
Working from home? Teleworkers may be added to a primary site registration for $50 each, per session, on a space-available basis.
Have a large group teleworking? Contact FELTG for information on group discounts.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Katherine Atkinson, Anthony Marchese
Course Description
President Biden’s Executive Orders on the Federal Workplace. OPM’s recent guidance. A new focus on diversity and inclusion. A recent decision that broke 40 years of precedent to require agencies to have substantial evidence before putting an employee on a performance demonstration period. FELTG’s annual webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions can help you and your supervisors get up to speed on the changing nature of the federal workplace.
FELTG’s talented team of engaging and experienced instructors will teach 14 60-minute webinars every two weeks from March through the end of August. The webinars are updated to provide a comprehensive curriculum for those who supervisor federal employees. Supervising Federal Employees: Managing Accountability and Defending Your Actions addresses the most timely and important topics supervisors are facing at the moment. Courses are taught on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse. Those who attend can rest assured that they are well-prepared to face the new and challenging issues amid complex and changing laws.
There is no other training available that provides the depth and breadth of guidance that federal supervisors need to manage the agency workplace effectively and efficiently.
You can register for one, several, or all of the courses in the series. The webinars will be held every other Tuesday from 1 – 2 p.m. eastern time, and will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2021 dates:
March 9: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 23: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
April 6: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
April 20: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
May 4: Handling an Unacceptable Performance Case: Performance accountability in a nutshell; recent decision requiring agencies to have substantial evidence before putting an employee on a performance demonstration period; executing a performance demonstration period; proof and evidence standards.
May 18: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
June 1: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues.
June 15: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 29: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 13: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
July 27: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 10: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
August 24: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
August 31: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by March 1).
- Special series discounts available through March 1: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made March 2 or later).
Working from home? Teleworkers may be added to a primary site registration for $50 each, per session, on a space-available basis.
Have a large group teleworking? Contact FELTG for information on group discounts.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Katherine Atkinson, Anthony Marchese
Course Description
President Biden’s Executive Orders on the Federal Workplace. OPM’s recent guidance. A new focus on diversity and inclusion. A recent decision that broke 40 years of precedent to require agencies to have substantial evidence before putting an employee on a performance demonstration period. FELTG’s annual webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions can help you and your supervisors get up to speed on the changing nature of the federal workplace.
FELTG’s talented team of engaging and experienced instructors will teach 14 60-minute webinars every two weeks from March through the end of August. The webinars are updated to provide a comprehensive curriculum for those who supervisor federal employees. Supervising Federal Employees: Managing Accountability and Defending Your Actions addresses the most timely and important topics supervisors are facing at the moment. Courses are taught on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse. Those who attend can rest assured that they are well-prepared to face the new and challenging issues amid complex and changing laws.
There is no other training available that provides the depth and breadth of guidance that federal supervisors need to manage the agency workplace effectively and efficiently.
You can register for one, several, or all of the courses in the series. The webinars will be held every other Tuesday from 1 – 2 p.m. eastern time, and will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2021 dates:
March 9: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 23: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
April 6: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
April 20: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
May 4: Handling an Unacceptable Performance Case: Performance accountability in a nutshell; recent decision requiring agencies to have substantial evidence before putting an employee on a performance demonstration period; executing a performance demonstration period; proof and evidence standards.
May 18: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
June 1: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues.
June 15: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 29: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 13: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
July 27: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 10: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
August 24: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
August 31: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by March 1).
- Special series discounts available through March 1: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made March 2 or later).
Working from home? Teleworkers may be added to a primary site registration for $50 each, per session, on a space-available basis.
Have a large group teleworking? Contact FELTG for information on group discounts.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructor
Course Description
When the Americans with Disabilities Act Amendments Act became effective nearly a decade ago, the law expanded ADA coverage to include more individuals in disability determinations. FELTG Instructor Katherine Atkinson, attorney at law, will take a focused look at three challenging areas in the disability process that have changed in recent years: qualified individuals, essential functions, and undue hardship.
After an overview of the disability accommodation law and analysis, Ms Atkinson will dive into the details, including:
- How to determine whether an individual is qualified for a particular job
- How to decide what job functions are essential, and what job functions are marginal or ancillary
- What factors control an undue hardship determination
This is the third of four webinars in FELTG’s 2021 Navigating Challenges in the EEO Process series.
EEO Refresher Hours: 1
This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.
Price
- Early Bird Tuition: $240 per site, per webinar (payment required by February 23)
- Standard Tuition: $270 per site, per webinar (payments made February 24 or later)
Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Katherine Atkinson, Barbara Haga, Meghan Droste
Series Description
Equal Employment Opportunity claims can be a long and often complicated process, and some challenges are a bit more troublesome than others. It’s those topics we are tackling during this four-part webinar series. Why should know the Supreme Court’s recent decision in Babb v. Wilkie? What are steps you can take to avoid an age discrimination claim? What’s the difference between serious health condition and an ADA disability? And what happens if you confuse the two? How do you determine whether a job task is an essential function? How do you define a “prompt and effective” response to a complaint?
We’ll answer these questions and more over the course of four 60-minute webinars, held the first Thursday of the month. Sessions will be held on Thursdays from 1:00 – 2:00 p.m. ET.
- March 4 – Addressing Age Discrimination in the Federal Workplace: Theories of age discrimination; types of conduct that give rise to age discrimination claims; dos and don’ts when discussing age-related topics in the workplace including retirement, OWBPA.
- April 1 – When the ADA and FMLA Collide: Coverage under the FMLA; coverage under the ADA; medical documentation; requesting leave under the FMLA; leave as a reasonable accommodation.
- May 6 – Reasonable Accommodation: A Focus on Essential Functions: Qualified individual with a disability; determining whether job functions are essential or marginal, undue hardship.
- June 3 –Avoiding EEO Mistakes: How Not to Respond to a Complaint: Responding to a discrimination or harassment complaint; avoid creating a retaliation complaint; avoid liability; strength agency’s affirmative defendings.
Price
- Early Bird Tuition: $240 per site, per session (payment made by February 23).
- Standard Tuition: $270 per site, per session (payment made February 24 or later).
- Register for all four webinars by February 23 and pay only $910!
Teleworkers may be added to a main site registration for $50 per teleworker, on a space-available basis.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.
Instructors
Deborah Hopkins, Barbara Haga, Meghan Droste, Ann Boehm, Katherine Atkinson, Anthony Marchese
Course Description
President Biden’s Executive Orders on the Federal Workplace. OPM’s recent guidance. A new focus on diversity and inclusion. A recent decision that broke 40 years of precedent to require agencies to have substantial evidence before putting an employee on a performance demonstration period. FELTG’s annual webinar training series Supervising Federal Employees: Managing Accountability and Defending Your Actions can help you and your supervisors get up to speed on the changing nature of the federal workplace.
FELTG’s talented team of engaging and experienced instructors will teach 14 60-minute webinars every two weeks from March through the end of August. The webinars are updated to provide a comprehensive curriculum for those who supervisor federal employees. Supervising Federal Employees: Managing Accountability and Defending Your Actions addresses the most timely and important topics supervisors are facing at the moment. Courses are taught on everything from managing poor performance and disciplining for employee misconduct to providing reasonable accommodation and rooting out leave abuse. Those who attend can rest assured that they are well-prepared to face the new and challenging issues amid complex and changing laws.
There is no other training available that provides the depth and breadth of guidance that federal supervisors need to manage the agency workplace effectively and efficiently.
You can register for one, several, or all of the courses in the series. The webinars will be held every other Tuesday from 1 – 2 p.m. eastern time, and will expand upon legal principles to provide attendees with the necessary tools and best practices. Plus, you’ll have a chance to ask questions and get answers from FELTG instructors – in real time.
As an added bonus, this series fulfills OPM’s mandatory training requirements for new supervisors found at 5 CFR 412.202(b).
2021 dates:
March 9: The Foundations of Accountability: Performance vs. Misconduct: The distinction between performance and conduct; an overview on holding employees accountable; setting the stage for discipline and performance actions.
March 23: Disciplining Employees for Misconduct, Part I: The five elements of discipline in the federal government; documentation supervisors need to succeed in a disciplinary action.
April 6: Disciplining Employees for Misconduct, Part II: Disciplinary procedures: reprimand, suspension, termination; appeals process; agency liability.
April 20: Writing Effective Performance Plans: Performance management; understanding the performance appraisal system; defining elements and standards; drafting standards according to legal requirements; creating the performance plan.
May 4: Handling an Unacceptable Performance Case: Performance accountability in a nutshell; recent decision requiring agencies to have substantial evidence before putting an employee on a performance demonstration period; executing a performance demonstration period; proof and evidence standards.
May 18: Addressing Special Challenges with Performance: Permutations on performance accountability and the performance warning period; performance standards with multiple sub-components; managing teleworker performance; what do when a poor-performing employee requests reasonable accommodation.
June 1: Providing Performance Feedback That Makes a Difference: Communicating performance expectations; providing ongoing feedback; positive vs. negative framing; why you shouldn’t wait until the mid-year to discuss performance issues.
June 15: Tackling Leave Issues I: Handling the leave issues most common in the federal government: annual leave, sick leave, leave transfer.
June 29: Tackling Leave Issues II: Handling more complicated leave scenarios: FMLA, LWOP, administrative leave, AWOL.
July 13: Disability Accommodation in 60 Minutes: Defining a disability; requests for accommodation; the interactive process; accommodations of choice; undue hardship.
July 27: Intentional EEO Discrimination: What supervisors should know about EEO discrimination; discrete acts of discrimination; selection and promotion cases; defending against claims of intentional discrimination.
August 10: Combating Against Hostile Work Environment Harassment Claims: The elements of a hostile work environment; liability in hostile work environment claims; tangible employment actions; harassment v. bullying; supervisor responsibilities in harassment claims; agency defenses.
August 24: EEO Reprisal: Handle It, Don’t Fear It: How reprisal is different than other EEO claims; what the complainant must show to establish reprisal; how a supervisor can defend against reprisal claims; what to do and what not to do when an employee engages in protected EEO activity.
August 31: Supervising in a Unionized Environment: The right to be bargained with; forming a union; employee and union rights; ULPs.
Pricing
Early Bird Tuition:
- $240 per site, per session (payment required by March 1).
- Special series discounts available through March 1: $2,925 for the first 13 webinars or $3,150 for all 14. See registration form for details.
Standard Tuition:
- $270 per site, per session (payments made March 2 or later).
Working from home? Teleworkers may be added to a primary site registration for $50 each, per session, on a space-available basis.
Have a large group teleworking? Contact FELTG for information on group discounts.
Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.