Download Registration Form

Event Description

Investigating harassment in your Federal agency can be an intimidating assignment, one that is rife with innuendo, conflicting accounts, and raw emotions. Ensuring that your investigation is legally compliant and protects employees, while helping the agency minimize liability, is a taxing task. It’s even more challenging during the COVID-19 pandemic when most investigations must be done virtually.

Together, these three instructor-led live training sessions will provide a solid basis for a successful and effective approach to conducting legally-sufficient harassment investigations that stand up upon third-party review. Peruse MSPB and EEOC cases and you’ll find that poorly conducted investigations are far more common than they should be, and the cost of these investigations to agencies are bigger than you’d expect.

Understand the differences between EEO and non-EEO harassment. Learn the best techniques to conduct an investigation – whether onsite or virtually. Write a report that covers all the crucial information. And much more.

This open enrollment FELTG Virtual Training Institute program Conducting Effective Harassment Investigations offers opportunities to ask questions of FELTG’s experienced instructors, and get answers in real time. Plus, this program fulfills the requirements for 8-hour annual EEO investigator refresher training.

You can register for any of the sessions individually, or you can register for all three. This program runs from 12:30 – 4:00 eastern each day, with a 30-minute break from 2:00 – 2:30 eastern. Participants will receive program materials via email on Monday, October 5.

Download Registration Form

Tuesday, October 5, 2021

Session 1: Investigating Harassment: Misconduct Principles

12:30 pm – 4:00 pm eastern (break from 2:00 – 2:30)

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: An effective harassment investigation begins with a solid foundation of misconduct law in the federal workplace. Attorney and FELTG President Deborah J. Hopkins will explain the principles that underpin a successful investigation of federal employee misconduct, whether it’s on-duty or off-duty. Attendees will learn the five elements of discipline and understand how they relate to the misconduct investigation process. Plus, they’ll learn about evidence standards and burdens of proof in misconduct cases, how Douglas factors play in to an investigation, the importance of nexus, what to do when a witness won’t cooperate, and much more.

Learning Objectives

Attendees will learn how to:

• Identify the relationship between the foundations of federal accountability and misconduct investigations.
• Identify and collect relevant penalty evidence during the investigation.
• Recognize the mistakes that derail effective misconduct and harassment investigations.

Wednesday, October 6, 2021

Session 2: Understanding Harassment and Planning the Investigation

12:30 pm – 4:00 pm eastern (break from 2:00 – 2:30)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: What is the scope of the investigation? Who should you interview? What documents are you going to need? Preparing your investigative plan is a critical step in developing a legally sufficient investigation. Attorney Katherine Atkinson will explain the proper role of the investigator and how you can avoid the pitfalls of an insufficient investigation with the proper preparation and knowledge. Plus, she’ll answer important questions about representation: Does the witness have the right to a representative? Does the union have a right to attend the interview – even if the witness doesn’t want the union there? What rights does agency management have in the process?

Learning Objectives

Attendees will learn how to:

• Discern the difference between EEO and non-EEO harassment, and the impact that has on the investigations’ legal sufficiency.
• Identify witness rights and management rights.
• Recognize the three basic characteristics of evidence in a harassment investigation.

Thursday, October 7, 2021

Session 3: Conducting the Investigation and Writing the Report

12:30 pm – 4:00 pm EDT (break from 2:00 – 2:30)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: Attorney Katherine Atkinson will share legal principles and proven guidance to navigate this most critical and challenging part of harassment investigations: conducting the interviews and gathering relevant evidence. Attendees will leave the session with techniques for questioning, tools for reading body language, suggestions on how to handle difficult personality types, and tips for writing the fact-finding report (FFR) and report of investigation (ROI). Ms. Atkinson will also share how technology is changing the investigation process, including a very timely discussion of conducting virtual interviews.

Learning Objectives

Attendees will learn how to:

• Identify the similarities and differences in conducting onsite and virtual interviews.
• Apply logic and judgment to evaluate conflicting statements.
• Write a fulsome report on the findings from the harassment investigation.

Price

• Early Bird Tuition (register by Sept 20): One Session = $340  |  Two Sessions = $650  |  Full Event = $900
• Standard Tuition (register Sept 21 – Oct 7): One Session = $390  |  Two Sessions = $695  |  Full Event = $950
• Rates per registrant. No split registrations permitted.
• Want to register a group? Group discounts are available through Sept 20. Contact FELTG.
• REGISTER NOW.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Webex to broadcast this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are only available through September 20.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

COVID-19 Note: Due to continued travel and gathering restrictions and a concern for our customers’ health and safety, this class will be held virtually. If circumstances change and FELTG decides to hold this class in person in Washington, DC, FELTG will give priority transfers to individuals registered for the virtual training, who wish to attend in person. 

Download Individual Registration Form

Course Description

With one Executive Order, President Joseph R. Biden created a dramatic shift in the world of federal labor relations, rescinding numerous Trump Executive Orders, including those regarding official time, bargaining topics, negotiation timeframes, and union responsibilities to pay for things they never had to pay for before. Are you ready for this 180-degree change in federal labor relations?

Now, more than ever, you need FELTG’s FLRA Law Week. Led by two instructors with a combined total of nearly 40 years experience working at the FLRA, this training will bring you up to speed on where the current law stands, and share best practices on how to effectively navigate it in your day-to-day work, whether you’re a labor attorney, labor relations specialist or union representative.

FLRA Law Week provides attendees with a firm foundation of the historical perspective and precedence of FLRA decisions, as well as a strategy for taking advantage of any new approaches that are coming out of an ever-evolving FLRA. And this includes the latest guidance based on the FLRA’s recent precedent-breaking decisions have on collective bargaining.

There’s no other place where you can get in-depth guidance on hot-button issues, such as permissive bargaining, official time, and negotiations, to guide you through this dynamic time. So join us for this class October 18-22, where the entire world of Federal labor relations will be discussed.

The program runs 9:00 am – 4:00 pm eastern each day, with a break from 12:00-1:00.

Instructors

Ann Boehm, Joe Schimansky

Daily Agenda

Monday, October 18

Basic Management and Employee Rights: An overview of the Federal Service Labor-Management Relations Statute; the current status of Executive Orders 13836 and 13837; fundamental employee, union, and management rights; bargaining unit definition; the union organizer’s role; information requests; official time.

Tuesday, October 19

Labor Relations Meetings and Bargaining: More on official time; formal discussions; union representative rights; the collective bargaining process; the three categories of bargaining: mandatory, permissive, and prohibited; introduction to negotiability.

Wednesday, October 20

Unfair Labor Practices and Negotiability: Employee rights vs. Management rights; the anatomy of an Unfair Labor Practice; an overview of the Federal Services Impasse Panel; negotiability appeals.

Thursday, October 21

The Psychology of Bargaining, Plus Grievances and Pandemic-Related Issues: Selecting a bargaining strategy; interest based bargaining as compared to hard ball bargaining; grievances; exceptions to arbitration awards; a new Administration

Friday, October 22

Understanding the FSIP and Arbitration: Panel members, FSIP procedures, recent FSIP developments, the arbitration process overview; binding the arbitrator; how federal government arbitration is different from private sector arbitration and appeals; educating the arbitrator.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by October 1):

• 5 days = $2375
• 4 days = $1995
• 3 days = $1575
• 2 days = $1100
• 1 day = $575

Standard Tuition (register October 2-22):

• 5 days = $2475
• 4 days = $2095
• 3 days = $1675
• 2 days = $1200
• 1 day = $675

Seminar registration includes a printed copy of the materials. In order to receive materials by the training date, please register by October 1 and provide a shipping address. Registrations received after October 1 will also receive printed materials, but materials are not guaranteed to arrive by the training date. No split registrations.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Webex for this Virtual Training Institute event. Many government computers and systems allow Webex access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person. No split registrations.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through October 1.

Download Individual Registration Form

This week focuses on conducting administrative investigations in the Federal workplace with an emphasis on employee misconduct including workplace harassment. After an overview of the substantive law, including EEO and non-EEO harassment, participants will learn procedures and best practices for conducting investigations in the Federal workplace, including planning the investigation, fact finding, collecting evidence, dealing with witnesses, understanding types of questioning, and testifying at hearing. The week concludes with a day focused on writing an investigative report. The program will include breakout discussions and interactive Q & A with the instructors.

Instructors

Ann Boehm, Shana Palmieri, Katherine Atkinson

Daily Agenda

Monday

Administrative Investigations: The Substantive Basis: Why investigate; discipline law and elements; understanding charges of misconduct; collecting penalty evidence; law behind other types of administrative investigations.

Tuesday

Harassment Investigations: Investigating allegations of harassment; differentiating between EEO and non-EEO harassment; the latest on LGBTQ+ harassment; witness rights.

Wednesday

Conducting the Investigation, Part I: Evidentiary principles; purpose of investigation; preparing for the investigation; role of the investigator; beginning the interview; union representation; how to successfully interview witnesses with behavioral or mental health issues or violent tendencies; de-escalating an emotionally-charged interview; handling delicate interviews; interviewing witnesses who have experienced trauma.

Thursday

Conducting the Investigation, Part II: Conducting the interview: handling hostile witnesses; assessing credibility/lies/hearing what isn’t said; body language; gathering other evidence; technology and investigations; high profile case considerations; testifying at an administrative hearing; rules for being an effective witness.

Friday

Writing the Investigative Report: Organizing for the report; establishing the chronology; writing for your audience; report writing style; report writing conventions; report organization; sample report.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Seminar registration includes a printed copy of the materials via USPS. In order to receive materials by the training date, please register by February 11 and provide a shipping address. Registrations received after February 11 will also receive printed materials, but materials are not guaranteed to arrive by the training date.

Download Individual Registration Form

Event Description

A politicized multi-year pandemic, a change in Administration, and nationwide trends, such as the Great Resignation, have set the Federal workplace reeling with seemingly new and daunting employment-related challenges, along with several that won’t go away. FELTG’s four-day training event Emerging Issues in Federal Employment Law returns for a third straight year, poised to provide you with the strategies and challenges to meet these unique times.

Three years ago, who would have thought that:

• Federal agencies would be devising detailed plans to create hybrid workplaces?
• The FLRA, under a Democratic Administration, would continue to issue decisions rankling unions?
• The MSPB would go without a quorum for nearly 1,900 days?
• Diversity and inclusion efforts would go from persona non grata to major priority with the stroke of a pen?
• A Federal Circuit would suddenly end 40 years of MSPB precedent on PIPs, only to have OPM release conflicting guidance months later?
• EEO discrimination issues would continue to flourish despite a majority of employees working from home?

The FELTG Virtual Training Institute’s Emerging Issues in Federal Employment Law program offers 11 unique and timely sessions to help you navigating these unsettling times. Hold remote and on-site employees equally accountable for performance and conduct. Stay up to date on changing legal issues involving performance improvement, leave, labor relations and more. Identify and prepare your agency for new EEO trends. Learn effective strategies for managing in a hybrid workplace and negotiating collective bargaining agreements.

We’ve developed these sessions to fit into your busy workdays. The training sessions are 75 minutes long, and you can register for all or for any of them individually. Or you can register for a whole day. Or all four days. Earn CLE credits and EEO refresher training credits.

The training is presented LIVE by FELTG’s experienced and respected instructors, who will answer your questions, so you get answers in real time.

Download Individual Registration Form

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Tuesday, April 26, 2022

The New Hybrid Workplace

Session 1

10:30 – 11:45 am ET

Holding Employees Accountable Regardless of Their Work Location

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course description: Agencies face many challenges and unanswered questions about performance and conduct as they attempt to bring some workers back to the physical workspace. How do you hold workers accountable for performance and conduct when some are in the office and others are remote? How do you provide a performance demonstration period for an employee who is teleworking? As always, FELTG has the answers when it comes to accountability. Attendees will leave with a simple and effective approach to accountability, regardless of where the employee is working. Earn 1.25 CLE credits.

Session 2

1:00 – 2:15 pm ET

What to Do When Harassment Occurs Outside the Building

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course Description: Hostile environment harassment can be alleged based not only on sex, but any protected category, such as race, national origin, religion, disability, and more. With the pandemic-fueled increase in telework and virtual meetings, and continued vitriol on social media, hostile environment harassment does not require that people be in the same location. Attendees will learn how to identify hostile work environment scenarios, discuss agency and supervisory liability, and develop successful prevention techniques. Earn 1.25 CLE credits. 1.25

Session 3

3:00 – 4:15 pm ET 

The New World of Work: Understanding Expectations, Aspirations, and Opportunities

Presented by Anthony Marchese, PhD., Consultant/Author/Trainer, FELTG Instructor

Course Description: The Pandemic of 2020-2022 thrust leaders into an unusual, unsettling territory where many are unequipped to rapidly respond to the systematic shift in employee expectations. Employees want increased autonomy and a voice in the decision-making process. With increased scrutiny of the employee value proposition (EVP), employees are eagerly anticipating how things will look in the next 6-12 months. Attendees will learn about embedded and emerging trends happening across the Federal landscape and leave with relevant best practices to navigate this landscape as a supervisor.

Wednesday, April 27, 2022

The Ever-Changing Law

Session 4

10:30 – 11:45 am ET

Santos, OPM and Performance Accountability: What Gives?

Presented by Robert Woods, Attorney at Law, FELTG Instructor

Course Description: Last year, the Federal Circuit in Santos v. NASA undid more than 40 years of case precedent, requiring agencies to have substantial evidence of poor performance before they can place an employee on a PIP. Yet, OPM’s proposed regulations, while not yet final, seem to indicate that employees must first be notified and given an opportunity to improve. Don’t let these seemingly contradictory approaches keep you from taking appropriate action. Attendees will leave this session with clear guidance and an effective approach for placing an employee on notice about unacceptable performance and explaining to the employee what’s required next. Earn 1.25 CLE credits.

Session 5

1:00 – 2:15 pm ET

What’s New in Leave 2022?

Presented by Barbara Haga, President/Federal HR Services, FELTG Senior Instructor

Course description: Leave is an ever-changing topic and 2022 is no exception.  The passage of the NDAA for FY 2022 created a new type of leave: Parental Bereavement Leave will allow for two weeks of paid time off in the event of death of a son or daughter.  The devil, of course, is in the details.  Which employees are covered?  How is son or daughter defined?  As if that wasn’t enough, the NDAA for FY 2021 made a change to the type of service that is qualifying to become FMLA eligible, and the regulations implementing the Paid Parental Leave Act issued in 2020 made some changes to the basic FMLA entitlement.  The session will cover these changes, as well as leave in COVID-related situations. Earn 1.25 CLE credits.

Session 6

3:00 – 4:15 pm ET

Federal Employment Law Update: Significant Cases and Developments

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course description: The MSPB is back and delivering decisions, the FLRA and EEOC continue to issue important decisions, the Federal Circuit has been hopping, and OPM regularly updates its guidance. A District Court in Texas recently put a hold on major Federal workplace mandates, and a Federal Appeals court has recently struck down FLRA policy decisions. It’s a lot to keep up with. That’s why you need to join FELTG for this fast-paced review of the most surprising, significant, and groundbreaking developments in Federal employment law. Earn 1.25 CLE credits.

Thursday, April 28, 2022

Post-COVID EEO Challenges

Session 7

10:30 – 11:45 am ET

The Widening Net of Reprisal Discrimination

Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course description: Reprisal is asserted in almost half of all EEO complaints, and it’s the most common discrimination finding in Federal sector cases. With increasing political and societal rifts creating workplace conflicts, ongoing questions about employee vaccination and exemption status, and the soon-to-be imminent return of many Federal employees to the physical workplace, EEO challenges such as reprisal are expected to grow even more. Attendees will learn the various forms of EEO reprisal and receive important guidance on how to limit it from happening at your agency. Earn 1.25 CLE credits.   1.25

Session 8

1:00 – 2:15 pm ET

Telework as a Reasonable Accommodation When Employees Return to the Workplace

Presented by Ricky Rowe, Former National EEO Manager/Veterans Administration

Course description: By most accounts, telework was an enormous success for Federal agencies over the past two years. As you start the process of returning most employees back to the physical workplace, it’s likely that you’re going to receive a sudden increase in requests for telework, likely within the framework of reasonable accommodation. OPM guidance last summer anticipated as much. Attend this session to best prepare yourself for this onslaught of requests and give you and your staff a proper guide on how to determine whether telework is an effective reasonable accommodation, and what alternative accommodations might be available as well. 1.25

Session 9

3:00 – 4:15 pm ET

When Medical Issues Cause Performance and Misconduct Problems

Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course description: Few situations draw as much angst among supervisors as when they have an employee with a physical or mental impairment who is struggling to do the job and/or failing to meet conduct standards. With the rise in mental health diagnoses, substance abuse disorders and the physical challenges that come with an aging workforce, Federal supervisors can expect more of these gut-wrenching situations. If the employee already has a reasonable accommodation, can you put him on a PIP or must you offer a new reasonable accommodation first? Should disability be a mitigating factor in discipline? How do you process removals for medical inability to perform? Attendees will learn the answers to these questions and much more.Earn 1.25 CLE credits. 1.25

Friday April 29, 2022

Labor Relations Spotlight

Session 10

10:30 – 11:45 am ET

Representation Decisions Under FLRA

Presented by Joseph Schimansky, Former Executive Director/FSIP, FELTG Instructor

Course description: The FLRA, by a 2-1 margin, recently rejected requests to throw out its 2020 decision that stripped immigration judges of their collective bargaining rights. This rejection came just a month after the Biden Administration reversed a Trump-era policy and officially recognized the union. In this session, Mr. Schimansky will examine Representation decisions under the current FLRA and what they mean for agencies and unions in the short and long term. Earn 1.25 CLE credits.

Session 11

1:00 – 2:15 pm ET

What I Learned as a Chief Management Negotiator

Marcus Hill, Principal/Hill Management Consultancy, FELTG Instructor

Course description: Have you been appointed chief management negotiator charged with representing the agency during collective bargaining with the union? Were you a little apprehensive or challenged how to start and ultimate accomplish this critical assignment? Whether you are a seasoned labor relations professional or a manager possessing little to no collective bargaining experience, this session is for you. During his distinguished Federal career, Mr. Hill served as Chief Management Negotiator on several occasions, achieving effective collective bargaining agreements for industrial and professional environments. Mr. Hill will share experiences, and successful strategies that will result in win-win, labor-management agreements.

Price

• Early Bird Tuition (register by April 11):
  • One Session = $150
  • One Day (Three Sessions) = $395
  • Labor Relations Day = $275
  • April 26-28 All Access  = $1175
  • April 26-29 All Access with Labor Relations = $1450
• Standard Tuition (register April 12-29)
  • One Session = $175
  • One Day (Three Sessions) = $495
  • Labor Relations Day = $325
  • April 26-28 All Access = $1475
  • April 26-29 All Access with Labor Relations = $1795
• Rates per registrant and may not be used for groups under any circumstances. No split registrations.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom to broadcast its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• How do I claim CLE or EEO refresher credits?
  • This program has been submitted (and we anticipate this program will be approved) for Virginia CLE credits. Members of other state bars must submit for CLE credit on their own, and may use the materials provided by FELTG in submissions. Attendees may also request a certificate of completion which will contain the number of training hours attended, and will designate how many EEO refresher hours were earned.
• Can I get HRCI credits for attending this class?
  • Each session is approved for 1.25 hours of HRCI general recertification credit. The HRCI course numbers will be available upon the conclusion of the training.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through April 11.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Download Individual Registration Form

Event Description

Investigating harassment in your Federal agency can be an intimidating assignment, one that is rife with innuendo, conflicting accounts, and raw emotions. Ensuring that your investigation is legally compliant and protects employees, while helping the agency minimize liability, is a taxing task. It’s even more challenging during the COVID-19 pandemic when most investigations must be done virtually.

Together, these three instructor-led live training sessions will provide a solid basis for a successful and effective approach to conducting legally-sufficient harassment investigations that stand up upon third-party review. Peruse MSPB and EEOC cases and you’ll find that poorly conducted investigations are far more common than they should be, and the cost of these investigations to agencies are bigger than you’d expect.

Understand the differences between EEO and non-EEO harassment. Learn the best techniques to conduct an investigation – whether onsite or virtually. Write a report that covers all the crucial information. And much more.

This open enrollment FELTG Virtual Training Institute program Conducting Effective Harassment Investigations offers opportunities to ask questions of FELTG’s experienced instructors, and get answers in real time. Plus, this program fulfills the requirements for 8-hour annual EEO investigator refresher training.

You can register for any of the sessions individually, or you can register for all three. This program runs from 12:30 – 4:00 eastern each day, with a 30-minute break from 2:00 – 2:30 eastern.

Download Individual Registration Form

Tuesday, May 3

Session 1: Investigating Harassment: Misconduct Principles

12:30 pm – 4:00 pm eastern (break from 2:00 – 2:30)

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: An effective harassment investigation begins with a solid foundation of misconduct law in the federal workplace. Attorney and FELTG President Deborah J. Hopkins will explain the principles that underpin a successful investigation of federal employee misconduct, whether it’s on-duty or off-duty. Attendees will learn the five elements of discipline and understand how they relate to the misconduct investigation process. Plus, they’ll learn about evidence standards and burdens of proof in misconduct cases, how Douglas factors play in to an investigation, the importance of nexus, what to do when a witness won’t cooperate, and much more.

Learning Objectives

Attendees will learn how to:

• Identify the relationship between the foundations of federal accountability and misconduct investigations.
• Identify and collect relevant penalty evidence during the investigation.
• Recognize the mistakes that derail effective misconduct and harassment investigations.

Wednesday, May 4

Session 2: Understanding Harassment and Planning the Investigation

12:30 pm – 4:00 pm eastern (break from 2:00 – 2:30)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: What is the scope of the investigation? Who should you interview? What documents are you going to need? Preparing your investigative plan is a critical step in developing a legally sufficient investigation. Attorney Katherine Atkinson will explain the proper role of the investigator and how you can avoid the pitfalls of an insufficient investigation with the proper preparation and knowledge. Plus, she’ll answer important questions about representation: Does the witness have the right to a representative? Does the union have a right to attend the interview – even if the witness doesn’t want the union there? What rights does agency management have in the process?

Learning Objectives

Attendees will learn how to:

• Discern the difference between EEO and non-EEO harassment, and the impact that has on the investigations’ legal sufficiency.
• Identify witness rights and management rights.
• Recognize the three basic characteristics of evidence in a harassment investigation.

Thursday, May 5

Session 3: Conducting the Investigation and Writing the Report

12:30 pm – 4:00 pm eastern (break from 2:00 – 2:30)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: Attorney Katherine Atkinson will share legal principles and proven guidance to navigate this most critical and challenging part of harassment investigations: conducting the interviews and gathering relevant evidence. Attendees will leave the session with techniques for questioning, tools for reading body language, suggestions on how to handle difficult personality types, and tips for writing the fact-finding report (FFR) and report of investigation (ROI). Ms. Atkinson will also share how technology is changing the investigation process, including a very timely discussion of conducting virtual interviews.

Learning Objectives

Attendees will learn how to:

• Identify the similarities and differences in conducting onsite and virtual interviews.
• Apply logic and judgment to evaluate conflicting statements.
• Write a fulsome report on the findings from the harassment investigation.

Price

• Early Bird Tuition (register by April 18): One Session = $340  |  Two Sessions = $650  |  Full Event = $900
• Standard Tuition (register April 19-May 5): One Session = $390  |  Two Sessions = $695  |  Full Event = $950
• Rates per registrant. No split registrations permitted.
• Want to register a group? Group discounts are available through April 18. Contact FELTG.
• REGISTER NOW.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through April 18.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Download Individual Registration Form

Course Description

The last year has presented a dramatic shift in the world of federal labor relations. President Biden’s Executive Order rescinding numerous Trump Executive Orders, including those regarding official time, bargaining topics, negotiation timeframes, and union responsibilities to pay for things they never had to pay for before. Meanwhile, a Democratic nominee awaits confirmation that would change the political make-up of the Authority, and another Democrat awaits confirmation for the permanent General Counsel position that sat vacant for far too long.

Now, more than ever, you need FELTG’s FLRA Law Week. Led by two instructors with a combined total of nearly 40 years experience working at the FLRA, this training will bring you up to speed on where the current law stands, and share best practices on how to effectively navigate it in your day-to-day work, whether you’re a labor attorney, labor relations specialist or union representative.

FLRA Law Week provides attendees with a firm foundation of the historical perspective and precedence of FLRA decisions, as well as a strategy for taking advantage of any new approaches that are coming out of the FLRA. And this includes the latest guidance based on the FLRA’s recent precedent-breaking decisions have on collective bargaining.

There’s no other place where you can get in-depth guidance on hot-button issues, such as permissive bargaining, official time, and negotiations, to guide you through this dynamic time. So join us for this class May 9-13, where the entire world of Federal labor relations will be discussed.

The program runs 12:00 – 4:00 pm eastern each day, with a break from 1:45 – 2:15.

Instructors

Ann Boehm, Joe Schimansky

Daily Agenda

Monday, May 9

Basic Management and Employee Rights: An overview of the Federal Service Labor-Management Relations Statute; the current status of Executive Orders 13836 and 13837; fundamental employee, union, and management rights; bargaining unit definition; the union organizer’s role; information requests; official time.

Tuesday, May 10

Labor Relations Meetings and Bargaining: More on official time; formal discussions; union representative rights; the collective bargaining process; the three categories of bargaining: mandatory, permissive, and prohibited; introduction to negotiability.

Wednesday, May 11

Unfair Labor Practices and Negotiability: Employee rights vs. Management rights; the anatomy of an Unfair Labor Practice; an overview of the Federal Services Impasse Panel; negotiability appeals.

Thursday, May 12

The Psychology of Bargaining, Plus Grievances and Pandemic-Related Issues: Selecting a bargaining strategy; interest based bargaining as compared to hard ball bargaining; grievances; exceptions to arbitration awards; a new Administration.

Friday, May 13

Understanding the FSIP and Arbitration: Panel members, FSIP procedures, recent FSIP developments, the arbitration process overview; binding the arbitrator; how federal government arbitration is different from private sector arbitration and appeals; educating the arbitrator.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by April 22):

• 5 days = $1475
• 4 days = $1195
• 3 days = $910
• 2 days = $630
• 1 day = $345

Standard Tuition (register April 23 or later):

• 5 days = $1550
• 4 days = $1285
• 3 days = $975
• 2 days = $685
• 1 day = $395

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person. No split registrations.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through April 22.

Download Individual Registration Form

This week of FELTG training focuses on conducting administrative investigations in the federal workplace with an emphasis on employee misconduct including workplace harassment. After an overview of the substantive law, participants will learn procedures and best practices for conducting administrative investigations, including understanding what constitutes misconduct, the differences between EEO and non-EEO harassment, planning the investigation, fact finding, collecting evidence, dealing with witnesses, understanding types of questioning, and testifying at hearing. The week concludes with a day focused on writing an investigative report.

Special content will also discuss conducting investigations post-pandemic, including tips for interviewing witnesses virtually, addressing safety concerns during in-person interviewing and evidence gathering, and more.

Note: this class includes breakout discussions and workshops, and attendees are encouraged to participate via audio. Because of the interactive nature of this program attendance is limited, so register early to guarantee your spot.

The program runs 12:30 – 4:30 eastern each day, with a 30-minute break midway.

This program meets the requirements for training under the Department of Interior’s Anti-Harassment Policy.

Instructors

Katherine Atkinson, Ann Boehm

Daily Agenda

Monday, August 15

Administrative Investigations: The Substantive Basis: Why investigate; discipline law and elements; understanding charges of misconduct; collecting penalty evidence; law behind other types of administrative investigations; witness rights; union representation.

Tuesday, August 16

Harassment Investigations: Investigating allegations of harassment; differentiating between EEO and non-EEO harassment; the latest on LGBTQ+ discrimination; overlapping forms of discrimination.

Wednesday, August 17

Conducting the Investigation, Part I: Evidentiary principles; purpose of investigation; preparing for the investigation; role of the investigator; planning the investigation. beginning the interview.

Thursday, August 18

Conducting the Investigation, Part II: Conducting the interview; handling difficult witnesses; assessing credibility/lies/hearing what isn’t said; body language; gathering other evidence; technology and investigations; high profile case considerations; testifying at an administrative hearing; rules for being an effective witness.

Friday, August 19

Writing the Investigative Report: Organizing for the report; establishing the chronology; writing for your audience; report writing style; report writing conventions; report organization; sample report.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by August 1):

• 5 days = $1495
• 4 days = $1225
• 3 days = $935
• 2 days = $700
• 1 day = $370

Standard Tuition (register August 2-19):

• 5 days = $1575
• 4 days = $1305
• 3 days = $995
• 2 days = $730
• 1 day = $400

Download Individual Registration Form

Course Description

FELTG’s Federal Workplace 2022: Accountability, Challenges, and Trends offers short, engaging, and guidance-filled training sessions to help you effectively manage the Federal employment challenges that are new, complicated, and critical to your and your agency’s success.

Each day focuses on a specific topic – a day each on Accountability, Challenges, and Trends. And we’ve added a bonus fourth day with a focus on Labor Relations. During the course of this program, FELTG instructors will share the best practices and lessons learned over the previous year, and provide the guidance and expertise you’ll need to thrive when faced with issues such as charging for misconduct, preparing performance narratives, reassessing reasonable accommodation post-COVID, harassment other than EEO, creating an inclusive mentality, preparing to bargain and much more. And we’ll get you up to date on the latest decisions from EEOC, MSPB, and FLRA.

We know you have plenty of training options – both onsite and virtual – to choose from this time of year. This program has several advantages. Although not a conference, it provides an opportunity for conference-like training for those who can’t get travel approval, or for those not quite ready to squish themselves back into packed training rooms. Other virtual training providers make you register and pay for the full agenda. Not FELTG. This training event allows attendees to register for only the sessions they prefer to attend.

In addition, FELTG is an SBA-certified Woman Owned Small Business, allowing your agency to help achieve its small business set aside fiscal targets. And if all that wasn’t enough, Federal Workplace 2022: Accountability, Challenges, and Trends is completely live, and attendees have the opportunities to ask questions and engage in polls and other activities.

Who Should Attend

Attorneys; Labor and Employee Relations Specialists; EEO managers and directors; EEO specialists; Reasonable Accommodation Coordinators; DEIA specialists, Federal supervisors and managers; emerging leaders; union representatives.

Download Individual Registration Form

Monday, August 29, 2022

Spotlight on Accountability

Session 1

10:30 – 11:45 am EDT

Is That Misconduct? What Do I Charge?

Presented by Bob Woods, Attorney at Law, FELTG Instructor

(Earn 1.25 CLE credits)

Too often, a misconduct action is derailed not by lack of evidence, but due to a poorly drafted disciplinary charge. Attend this session to ensure that doesn’t happen to you. FELTG Instructor Bob Woods will cover the art and science behind drafting disciplinary charges, including the types of charges, parts of a charge, how charges are interpreted, and alternative charges. He’ll provide guidance on the best charge for any disciplinary scenario. This class will also include discussion of new MSPB cases involving charges.

Learning takeaways

Attendees will learn how to:

• Discern between misconduct and poor performance.
• Identify the pros and cons of the three different styles of charging.
• Recognize why certain charges may fail, and select alternatives that will withstand review.

Session 2

1 – 2:15 pm EDT

Make Your Best Case: Effectively Preparing Performance Narratives

Presented by Barbara Haga, President/Federal HR Services, FELTG Senior Instructor

Preparing performance narratives can be tough. It’s a lot of writing, sometimes it’s hard to make the documentation you have fit what was written in the performance plan, and sometimes you know there’s going to be a fight about what you put down on that form. It may be the employee who thinks the rating should be higher. Sometimes, it’s a reviewer who doesn’t necessarily see your employee’s performance at the same level as you do. And, in some agencies, there are review panels that may be scouring your documentation. FELTG Senior Instructor Barbara Haga provides guidance to make preparing performance narratives less tough – and more effective.

Learning takeaways

Attendees will learn how to:

• Ensure they have the right criteria to measure an individual’s performance.
• Identify poorly written narratives and explain how to correct them.
• Write narratives of deficient performance that will stand up if challenged.

Session 3

3 – 4:15 pm EDT

What You Think You Know About AWOL is Probably Wrong

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

(Earn 1.25 CLE credits)

You can’t discipline an employee for AWOL unless it has reached a certain number of days. Employees can’t be removed for AWOL. You can’t be charged AWOL for time that you were physically present in the office. None of these statements is true; they are AWOL myths. During this presentation, FELTG President Deborah Hopkins will shatter those myths and provide you with clear guidance on how to handle situations when an employee doesn’t show up for work. She’ll also explain the difference in AWOL as a charge and AWOL as a non-pay status, and provide strategies on how to handle employees who don’t report for duty.

Learning takeaways

Attendees will learn how to:

• Understand the elements of the charge of Absent Without Leave or Unauthorized Absence.
• Determine reasonable penalties when AWOL is charged.
• Identify situations where a perceived AWOL might be another type of absence.

Tuesday, August 30, 2022

Spotlight on Challenges

Session 4

10:30 – 11:45 am EDT

Other Types of Harassment: Beyond Discriminatory and Sexual Harassment

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

(Earn 1.25 CLE credits)

Not everyone has the same definition of “harassment.” While most professionals recognize harassment that violates Title VII, some employees consider it harassment when supervisors provide unflattering performance feedback.  And, in between, there are threatening, intimidating, and disturbing acts that are unrelated to protected classes, but nonetheless must be addressed as misconduct. FELTG President Deborah Hopkins will not only identify the lines that separate these different levels of harassment both perceived and real, but also explain how and when to address harassment as misconduct.

Learning takeaways

Attendees will learn how to:

• Differentiate between non-EEO harassment, EEO harassment, and actions that don’t qualify as harassment.
• Use the appropriate disciplinary framework for handling harassment as misconduct.
• Recognize agency obligations for addressing harassing employee behavior.

Session 5

1 – 2:15 pm EDT

Preparing for COVID-19 EEO Challenges in FY23

Presented by Ricky Rowe, former National EEO Manager/Veterans Administration, FELTG Instructor

As much as we are all ready to move on from COVID-19, the latest variant has made it clear: The virus is not done with us. As summer moves to fall, agencies will face new roadblocks returning employees to the physical workplace while keeping safe those employees who are already there. In this presentation, FELTG Instructor Ricky Rowe will focus on the relative laws and guidance surrounding temperature screening, which agencies will need to be familiar with this upcoming fiscal year.  This presentation will include the most up-to-date guidance available at that time.

Learning takeaways 

Attendees will learn how to:

• Implement the most updated guidance from the EEOC, CDC, the Task Force, etc.
• Recognize the potential legal pitfalls of seeking certain medical information.
• Create an effective, lawful, and operational framework for temperature screening employees.

Session 6

3 – 4:15 pm EDT

Managing a Potentially Suicidal Employee

Presented by Shana Palmieri, LCSW, CCO & Co-founder, XFERALL, FELTG Instructor

As suicide rates rise across the country, the impact is being felt in the workplace. Learning how to correctly manage an employee’s suicidal crisis and ideations is increasingly important. Knowing what to do, and when, might save an employee’s life. Shana Palmieri, LCSW will provide an overview of suicide ideation in the country and, more specifically, the workplace. She’ll share the signs, symptoms, and appropriate responses when managing an individual suffering with suicidal thoughts.

Learning takeaways

Attendees will learn how to:

• Communicate effectively with employees with suicidal ideation.
• Identify the signs and symptoms of suicide that indicate the need for professional intervention.
• Handle behavioral health emergencies.

Wednesday, August 31, 2022

Spotlight on Trends

Session 7

10:30 – 11:45 am EDT

The Power of an Inclusive Mentality

Presented by J. Bruce Stewart, PhD, Chief Executive Officer, Small World Solutions

What do rats addicted to heroin, Rosa Parks, a third-grade school teacher, a prize winning stage director, Miles Davis, and a little girl who has a form of autism called Williams Syndrome have in common? They have figured out the code to great performance.  And that code? It is Inclusive Mentality. Dr. Stewart, former Deputy Director for Diversity and Inclusion for the Office of Personnel Management and creator of OPM’s New IQ, will explain what the inclusive mentality code is and how it can be unlocked to unleash the full potential of diverse teams, in line with the President’s DEIA mandates.

Learning takeaways

Attendees will learn how to:

• Develop an inclusive mentality for team and organizational success.
• Explain why diversity alone or inclusion alone is not the answer but instead a big part of the problem.
• Make others around you better (and explain why it’s the key 21st Century skill).

Session 8

1 – 2:15 pm EDT

Revisiting Existing Reasonable Accommodations

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

(Earn 1.25 CLE credits)

One of the most important, yet often forgotten, parts of the reasonable accommodation process is the follow up. Sometimes, accommodations are no longer effective, no longer needed – or, perhaps, a more effective accommodation has become available. It’s a win-win process. And as employees start returning to the physical workplace after, for some, more than two years of remote work, now is the time to re-evaluate the effectiveness of employees’ reasonable accommodations. FELTG Instructor Katherine Atkinson, Attorney at Law, will explain why this is important and how to go about ensuring you find the right accommodation.

Learning takeaways

Attendees will learn how to:

• Restart the interactive process.
• Make an appropriate reasonable accommodation determination.
• Determine if telework is an effective accommodation.

Session 9

3 – 4:15 pm EDT

MSPB and EEOC Case Law Update

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Whether you’re an HR professional, attorney, EEO specialist, or supervisor, keeping up with the ever-evolving Federal employment law is a necessity. Change happens quickly. This fast-paced review of the most relevant cases from the EEOC, the newly minted MSPB, and the Federal Circuit will ensure you’re not behind the times. Attendees will leave with knowledge of recent developments and with an in-depth analysis of the current employment law climate and its impact on the Federal workplace.

Learning takeaways

Attendees will learn how to:

• Determine the impact recent MSPB decisions on whistleblowing.
• Identify the recent critical decisions from the EEOC.
• Understand the effect of new Federal Circuit decisions on the executive branch.

Thursday, September 1, 2022

Spotlight on Labor Relations

Session 10

10:30 – 11:45 am pm EDT

What’s Happening in Federal Labor Relations?

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

(Earn 1.25 CLE credits)

Ann Boehm, who spent 26 years as a government attorney (including a stint at the Federal Labor Relations Authority), will look at what’s been happening at the FLRA and what’s likely to happen now that third member Susan Tsui Grundmann has been confirmed. She’ll review recent decisions by the Federal Service Impasses Panel and discuss the five memos recently released by OPM that address enhanced workers’ rights.

Learning takeaways

Attendees will learn how to:

• Identify areas of labor law that may change with a fully staffed Authority.
• Understand the recent decisions from the FLRA and FSIP.
• Explain what your agency needs to do to meet OPM’s expectations for labor management relations.

Session 11

1 – 2:15 pm EDT

Preparing to Bargain

Presented by Joseph Schimansky, Former Executive Director/FSIP, FELTG Instructor

(Earn 1.25 CLE credits)

Whether you’re currently preparing to negotiate with the union or if it’s a year down the road, this is a do-not-miss session. Joseph Schimansky will provide you with key strategies and guidance to ensure you are well-equipped to begin negotiations, and have a plan to successfully navigate the bargaining process.

Learning takeaways

Attendees will learn how to:

• Identify the work that must be done before bargaining begins.
• Build an effective bargaining team.
• Evaluate your bargaining techniques for the most effective approach.

Pricing

• Early bird pricing for individual sessions starts at $150 per session. Daily and full event All Access discounts available.
• Early Bird discounts available until August 12.
• See registration form for full pricing details.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • This program is submitted for CLE credits to the State Bar of Virginia, and we anticipate approval within. few weeks. Individual CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for All Access registration options only. Group discounts are available through August 12.

Download Individual Registration Form

Course Description

The last year has presented a dramatic shift in the world of federal labor relations. President Biden’s Executive Order rescinding numerous Trump Executive Orders, including those regarding official time, bargaining topics, negotiation timeframes, and union responsibilities to pay for things they never had to pay for before. Meanwhile, a Democratic nominee awaits confirmation that would change the political make-up of the Authority, and another Democrat awaits confirmation for the permanent General Counsel position that sat vacant for far too long.

Now, more than ever, you need FELTG’s FLRA Law Week. Led by two instructors with a combined total of nearly 40 years experience working at the FLRA, this training will bring you up to speed on where the current law stands, and share best practices on how to effectively navigate it in your day-to-day work, whether you’re a labor attorney, labor relations specialist or union representative.

FLRA Law Week provides attendees with a firm foundation of the historical perspective and precedence of FLRA decisions, as well as a strategy for taking advantage of any new approaches that are coming out of the FLRA. And this includes the latest guidance based on the FLRA’s recent precedent-breaking decisions have on collective bargaining.

There’s no other place where you can get in-depth guidance on hot-button issues, such as permissive bargaining, official time, and negotiations, to guide you through this dynamic time. So join us for this class September 19-23, where the entire world of Federal labor relations will be discussed.

The program runs 12:00 – 4:00 pm eastern each day, with a 30-minute break midway through.

Instructors

Ann Boehm, Joe Schimansky

Daily Agenda

Monday, September 19

Basic Management and Employee Rights: An overview of the Federal Service Labor-Management Relations Statute; the current status of Executive Orders 13836 and 13837; fundamental employee, union, and management rights; bargaining unit definition; the union organizer’s role; information requests; official time.

Tuesday, September 20

Labor Relations Meetings and Bargaining: More on official time; formal discussions; union representative rights; the collective bargaining process; the three categories of bargaining: mandatory, permissive, and prohibited; introduction to negotiability.

Wednesday, September 21

Unfair Labor Practices and Negotiability: Employee rights vs. Management rights; the anatomy of an Unfair Labor Practice; an overview of the Federal Services Impasse Panel; negotiability appeals.

Thursday, September 22

The Psychology of Bargaining, Plus Grievances and Pandemic-Related Issues: Selecting a bargaining strategy; interest based bargaining as compared to hard ball bargaining; grievances; exceptions to arbitration awards; a new Administration.

Friday, September 23

Understanding the FSIP and Arbitration: Panel members, FSIP procedures, recent FSIP developments, the arbitration process overview; binding the arbitrator; how federal government arbitration is different from private sector arbitration and appeals; educating the arbitrator.

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by September 5):

• 5 days = $1495
• 4 days = $1225
• 3 days = $935
• 2 days = $700
• 1 day = $370

Standard Tuition (register September 6-23):

• 5 days = $1575
• 4 days = $1305
• 3 days = $995
• 2 days = $730
• 1 day = $400

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person. No split registrations.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through September 5.

Download Individual Registration Form

Event Description

Investigating harassment in your Federal agency can be an intimidating assignment, one that is rife with innuendo, conflicting accounts, and raw emotions. Ensuring that your investigation is legally compliant and protects employees, while helping the agency minimize liability, is a taxing task. It’s even more challenging during the COVID-19 pandemic when most investigations must be done virtually.

Together, these three instructor-led live training sessions will provide a solid basis for a successful and effective approach to conducting legally-sufficient harassment investigations that stand up upon third-party review. Peruse MSPB and EEOC cases and you’ll find that poorly conducted investigations are far more common than they should be, and the cost of these investigations to agencies are bigger than you’d expect.

Understand the differences between EEO and non-EEO harassment. Learn the best techniques to conduct an investigation – whether onsite or virtually. Write a report that covers all the crucial information. And much more.

This open enrollment FELTG Virtual Training Institute program Conducting Effective Harassment Investigations offers opportunities to ask questions of FELTG’s experienced instructors, and get answers in real time. Plus, this program fulfills the requirements for 8-hour annual EEO investigator refresher training.

You can register for any of the sessions individually, or you can register for all three. This program runs from 1:00 – 4:30 eastern each day, with a 30-minute break from  2:30 – 3:00 eastern.

Download Individual Registration Form

Tuesday, October 4

Session 1: Investigating Harassment: Misconduct Principles

1:00 pm – 4:30 pm eastern (break from 2:30 – 3:00)

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: An effective harassment investigation begins with a solid foundation of misconduct law in the federal workplace. Attorney and FELTG President Deborah J. Hopkins will explain the principles that underpin a successful investigation of federal employee misconduct, whether it’s on-duty or off-duty. Attendees will learn the five elements of discipline and understand how they relate to the misconduct investigation process. Plus, they’ll learn about evidence standards and burdens of proof in misconduct cases, how Douglas factors play in to an investigation, the importance of nexus, what to do when a witness won’t cooperate, and much more.

Learning Objectives

Attendees will learn how to:

• Identify the relationship between the foundations of federal accountability and misconduct investigations.
• Identify and collect relevant penalty evidence during the investigation.
• Recognize the mistakes that derail effective misconduct and harassment investigations.

Wednesday, October 5

Session 2: Understanding Harassment and Planning the Investigation

1:00 pm – 4:30 pm eastern (break from 2:30 – 3:00)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: What is the scope of the investigation? Who should you interview? What documents are you going to need? Preparing your investigative plan is a critical step in developing a legally sufficient investigation. Attorney Katherine Atkinson will explain the proper role of the investigator and how you can avoid the pitfalls of an insufficient investigation with the proper preparation and knowledge. Plus, she’ll answer important questions about representation: Does the witness have the right to a representative? Does the union have a right to attend the interview – even if the witness doesn’t want the union there? What rights does agency management have in the process?

Learning Objectives

Attendees will learn how to:

• Discern the difference between EEO and non-EEO harassment, and the impact that has on the investigations’ legal sufficiency.
• Identify witness rights and management rights.
• Recognize the three basic characteristics of evidence in a harassment investigation.

Thursday, October 6

Session 3: Conducting the Investigation and Writing the Report

1:00 pm – 4:30 pm eastern (break from 2:30 – 3:00)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: Attorney Katherine Atkinson will share legal principles and proven guidance to navigate this most critical and challenging part of harassment investigations: conducting the interviews and gathering relevant evidence. Attendees will leave the session with techniques for questioning, tools for reading body language, suggestions on how to handle difficult personality types, and tips for writing the fact-finding report (FFR) and report of investigation (ROI). Ms. Atkinson will also share how technology is changing the investigation process, including a very timely discussion of conducting virtual interviews.

Learning Objectives

Attendees will learn how to:

• Identify the similarities and differences in conducting onsite and virtual interviews.
• Apply logic and judgment to evaluate conflicting statements.
• Write a fulsome report on the findings from the harassment investigation.

Price

• Early Bird Tuition (register by September 19): One Session = $370  |  Two Sessions = $700  |  Full Event = $935
• Standard Tuition (register September 20-October 6): One Session = $400  |  Two Sessions = $730  |  Full Event = $995
• Rates per registrant. No split registrations permitted.
• Want to register a group? Group discounts are available through September 19. Contact FELTG.
• REGISTER NOW.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through September 19.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Event Description

They just don’t get it. Some people think of the Federal workplace as a slow, monolithic bureaucracy. They don’t see the the abrupt changes in priorities that accompany every change in presidential administrations. They don’t understand how decisions by the Merit Systems Protection Board, Equal Employment Opportunity Commission, Federal Labor Relations Authority, Federal Circuit, or even the Supreme Court can upend years (even decades sometimes) of policies and procedures. And we haven’t even touched on Office of Personnel Management regulations. They don’t see the challenges of ensuring the workplace is accountable, striving to make the workplace look more like America, and resolving disputes that could the end up costing those same taxpayers.

There are people in all sectors of work that have an easy job. But if you’re an HR professional, attorney, supervisor, or an EEO or ER/LR specialist, you’re not one of those people.

We’ve got you. We understand the impact of changing times, rules, and laws.

This year’s Emerging Issues in Federal Employment Law provides the guidance to succeed in the dynamic (yes, dynamic) Federal Workplace. Learn from those you may see in the trenches, like former FELTG Instructor and current EEOC Administrative Judge Meghan Droste and arbitrator Joseph Schimansky. We’ll guide you through the ever-changing law, whether it’s justifying a PIP or recognizing the new face of reprisal. We’ll give you the path for moving forward, whether it’s overcoming bias or getting more use out of the probationary period.

With 11 unique sessions over four days, FELTG’s Emerging Issues in Federal Employment Law offers an opportunity to receive guidance with a fresh perspective. And many sessions offer opportunities to pick up CLE or EEO refresher credits.

Emerging Issues in Federal Employment Law provides benefits you just can’t get from online virtual training providers. You can register for any of the sessions individually, or you can register for the whole program.  Also, the training is presented LIVE by FELTG’s experienced and respected instructors, who will answer your questions, so you get answers in real time. Don’t put off getting the important training you need.

Download Individual Registration Form

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Tuesday, April 18, 2023

Lessons Learned

Session 1

10:30 – 11:45 am ET

Avoiding Pitfalls: Advice from an EEOC AJ

Presented by Meghan Droste, Administrative Judge, Equal Employment Opportunity Commission

Course description: Be prepared. Be on time. Be civil. These are pretty basic expectations. Yet, they’re often forgotten once parties enter the EEO process. And once in the process, the potential pitfalls only increase. EEOC Administrative Judge Meghan Droste will discuss the common mistakes agencies make, from missing important deadlines to missing the mark in pleadings, whether it’s failing to provide citations to the record or exceeding page limits, or another reason. Don’t miss this opportunity to hear an EEOC AJ point out the specific perils you need to avoid to achieve success in the EEO process. Earn 1.25 CLE credits. 1.25

Session 2

1:00 – 2:15 pm ET

13 Months In: Tristan Leavitt Shares Important Lessons from the MSPB

Presented by Tristan Leavitt, former MSPB Member/President Empower Oversight; and Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: The Merit Systems Protection Board went through a tumultuous period recently. No one has had a bigger role during that time period than Tristan Leavitt. Leavitt served as a Board Member from 2022-2023 as part of the first quorum in over 5 years. Before that he served as General Counsel, and was the acting agency head after remaining Member Mark Robbins’ term expired in 2019.  FELTG President Deborah J. Hopkins will talk with Leavitt about how he steered the Board through the long period with no members, and will discuss important takeaways on topics including the Board’s view on post-Santos performance cases, the pendulum swing on comparator employees over the past decade-plus, important lessons on whistleblower protections, and more. Don’t miss this opportunity to hear Leavitt’s unique perspective. Ensure you’re prepared for the next time you have business with the agency.  Earn 1.25 CLE credits. 

Session 3

3:00 – 4:15 pm ET 

What I’ve Learned: Advice from an Arbitrator

Presented by Joseph Schimansky, Former Executive Director/Federal Service Impasses Panel,  FELTG Instructor

Course Description: The Federal Service Impasses Panel’s former Executive Director now spends his time, when not teaching for FELTG, arbitrating federal Labor Relations disputes. Joe Schimansky will share his guidance and advice on topics such as educating the arbitrator about your case, how the arbitrators view the Douglas factors in discipline cases, the rules in handling requests for attorney’s fees, navigating loser pays provisions, and the role of past practices when interpreting contract provisions.

Wednesday, April 19, 2023

The Ever-Changing Law

Session 4

10:30 – 11:45 am ET

The How, Why, and When of Justifying a PIP

Presented by Robert Woods, Attorney at Law, FELTG Instructor

Course Description: Federal supervisors have a useful tool to deal with underperforming employees – the Performance Improvement Plan (PIP). Yet, supervisors have consistently struggled with getting PIPs right, even before the recent decision in Santos v. NASA, which requires agencies to have substantial evidence of poor performance BEFORE the implementing the PIP. FELTG Instructor Bob Woods will detail the ins and outs of this new requirement and share clear guidance and the effective, time-tested FELTG approach to handling unacceptable performance. Earn 1.25 CLE credits.

Session 5

1:00 – 2:15 pm ET

The Many Faces of Reprisal

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: Did you know that the most common discrimination finding in Federal sector cases is reprisal, also known as retaliation? Why does it continue to be the most common finding and why does it show up in nearly half of all EEO complaints? Because it’s ubiquitous. Reprisal rears its ugly head in numerous situations – and those scenarios continue to change over time. FELTG Instructor Katie Atkinson will provide a thorough review of the various forms of EEO reprisal and share important guidance on how to keep it from happening at your agency, with a special focus on “per se reprisal.” Earn 1.25 CLE credits. 1.25

Session 6

3:00 – 4:15 pm ET

MSPB and EEOC Case Law Update

Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course description: The MSPB is back and delivering decisions, the FLRA and EEOC continue to issue important decisions, the Federal Circuit has been hopping, and OPM regularly updates its guidance. A District Court in Texas recently put a hold on major Federal workplace mandates, and a Federal Appeals court has recently struck down FLRA policy decisions. It’s a lot to keep up with. That’s why you need to join FELTG for this fast-paced review of the most surprising, significant, and groundbreaking developments in Federal employment law. Earn 1.25 CLE credits.

Thursday, April 20, 2023

Moving Forward

Session 7

10:30 – 11:45 am ET

Overcoming Bias: The Power to Make Visible the Invisible

Presented by Dr. J. Bruce Stewart, Chief Executive Officer, Small World Solutions

Course description: Unconscious bias is natural, prevalent, and human, according to Bruce Stewart. But that doesn’t mean it should be ignored. In some cases, unconscious bias can lead people, teams, and organizations to be less creative, inclusive, and effective as they could be. This 75-minute training will provide strategies and structures for individuals, teams, and organizations to overcome the negative impact of the human condition known as unconscious bias. 1.25

Session 8

1:00 – 2:15 pm ET

Up in Smoke? Changing Laws, Marijuana, and the Federal Workplace

Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course description:This presentation coincides with 4/20 celebrations across the country, as marijuana dispensaries offer big sales and individuals partake in the drug, many of them doing so legally. Following President Biden’s pardon for people convicted of simple possession of marijuana, and the growing legalization movement, we received a lot of questions regarding Federal employees and their use, whether recreationally, medicinally, or “accidentally” – of marijuana.  FELTG President Deborah Hopkins will review the laws that apply to Federal employees, discuss relevant MSPB cases, and share the most effective approach to managing and/or disciplining employees when their drug usage seeps into the workplace. Earn 1.25 CLE credits. 

Session 9

3:00 – 4:15 pm ET

Everything You Want to Know About Probationary Periods 

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course description: On the surface, probationary periods seem rather simple. An employee is given a year to prove they are a good fit for the job. But, as many agencies are now realizing, there can be challenges. What if, due to the employee’s shifting job responsibilities or leave, you are unable to make an appropriate determination at the end of the period? Must you notify employees when their probationary periods are coming to an end? Can you discipline or PIP someone during a probationary period? When re-instating or competitively hiring an employee, is a new probationary period required? FELTG Instructor Ann Boehm will lead a discussion on all you need to know. Earn 1.25 CLE credits. 

Friday April 21, 2023

Labor Relations Spotlight

Session 10

10:30 – 11:45 am ET

The Union Doesn’t Get to Attend Every Meeting

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course description: Why do unions have the right to attend formal discussions? Why did Congress use the word “formal?” What does “formal” mean? What if the employee doesn’t want the union to attend the meeting? Is it better to just invite the union to every meeting? You have questions, questions, and more questions – and FELTG Instructor Ann Boehm has all the answers. Earn 1.25 CLE credits.

Session 11

1:00 – 2:15 pm ET

FLRA Case Law Update

Presented by Joseph Schimansky, Former Executive Director/FSIP, FELTG Instructor

Course description: During this 75-minute session, Joe Schimansky will bring you up to speed on everything FLRA, from significant decisions in the areas of negotiability, arbitration, unfair labor practices, and representation to the impact that the lack of a third member has had on the Authority.

Registration

Download Individual Registration Form

Price

• Early Bird Tuition (register by April 3):
  • One Session = $165
  • One Day (Three Sessions) = $425
  • Labor Relations Day = $295
  • April 18-20 All Access  = $1245
  • April 18-21 All Access with Labor Relations = $1495
• Standard Tuition (register April 4-21)
  • One Session = $195
  • One Day (Three Sessions) = $525
  • Labor Relations Day = $355
  • April 18-20 All Access = $1565
  • April 18-21 All Access with Labor Relations = $1895
• Rates per registrant and may not be used for groups under any circumstances. No split registrations.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom to broadcast its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• How do I claim CLE or EEO refresher credits?
  • This program has been submitted (and we anticipate this program will be approved) for Virginia CLE credits. Members of other state bars must submit for CLE credit on their own, and may use the materials provided by FELTG in submissions. Attendees may also request a certificate of completion which will contain the number of training hours attended, and will designate how many EEO refresher hours were earned.
• Can I get HRCI credits for attending this class?
  • Each session is approved for 1.25 hours of HRCI general recertification credit. The HRCI course numbers will be available upon the conclusion of the training.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through April 3.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Course Description

Investigating harassment in your Federal agency can be an intimidating assignment, one that is rife with innuendo, conflicting accounts, and raw emotions. Ensuring that your investigation is legally compliant and protects employees, while helping the agency minimize liability, is a taxing task.

Together, these three instructor-led live training sessions will provide a solid basis for a successful and effective approach to conducting legally-sufficient harassment investigations that stand up upon third-party review. Peruse MSPB and EEOC cases and you’ll find that poorly conducted investigations are far more common than they should be, and the cost of these investigations to agencies are bigger than you’d expect.

Understand the differences between EEO and non-EEO harassment. Learn the best techniques to conduct an investigation – whether onsite or virtually. Write a report that covers all the crucial information. Learn to conduct investigations virtually, as more are done since the pandemic. And much more.

This open enrollment FELTG Virtual Training Institute program Conducting Effective Harassment Investigations offers opportunities to ask questions of FELTG’s experienced instructors, and get answers in real time. Plus, this program fulfills the requirements for 8-hour annual EEO investigator refresher training.

You can register for any of the sessions individually, or you can register for all three. This program runs from 1:00 – 4:30 eastern each day, with a 30-minute break midway.

Tuesday, April 25, 2023

Session 1: Investigating Harassment: Misconduct Principles

1:00 pm – 4:30 pm eastern (30-minute break midway)

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: An effective harassment investigation begins with a solid foundation of misconduct law in the federal workplace. Attorney and FELTG President Deborah J. Hopkins will explain the principles that underpin a successful investigation of federal employee misconduct, whether it’s on-duty or off-duty. Attendees will learn the five elements of discipline and understand how they relate to the misconduct investigation process. Plus, they’ll learn about evidence standards and burdens of proof in misconduct cases, how Douglas factors play into an investigation, the importance of nexus, what to do when a witness won’t cooperate, and much more.

Learning Objectives

Attendees will learn how to:

• Identify the relationship between the foundations of federal accountability and misconduct investigations.
• Identify and collect relevant penalty evidence during the investigation.
• Recognize the mistakes that derail effective misconduct and harassment investigations.

Wednesday, April 26, 2023

Session 2: Understanding Harassment and Planning the Investigation

1:00 pm – 4:30 pm eastern (30-minute break midway)

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course description: What is the scope of the investigation? Who should you interview? What documents are you going to need? Preparing your investigative plan is a critical step in developing a legally sufficient investigation. Attorney Ann Boehm will explain the proper role of the investigator and how you can avoid the pitfalls of an insufficient investigation with the proper preparation and knowledge. Plus, she’ll answer important questions about representation: Does the witness have the right to a representative? Does the union have a right to attend the interview – even if the witness doesn’t want the union there? What rights does agency management have in the process?

Learning Objectives

Attendees will learn how to:

• Discern the difference between EEO and non-EEO harassment, and the impact that has on the investigations’ legal sufficiency.
• Identify witness rights and management rights.
• Recognize the three basic characteristics of evidence in a harassment investigation.

Thursday, April 27, 2023

Session 3: Conducting the Investigation and Writing the Report

1:00 pm – 4:30 pm eastern (30-minute break midway)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: Attorney Katherine Atkinson will share legal principles and proven guidance to navigate this most critical and challenging part of harassment investigations: conducting the interviews and gathering relevant evidence. Attendees will leave the session with techniques for questioning, tools for reading body language, suggestions on how to handle difficult personality types, and tips for writing the fact-finding report (FFR) and report of investigation (ROI). Ms. Atkinson will also share how technology is changing the investigation process, including a timely discussion of conducting virtual interviews.

Learning Objectives

Attendees will learn how to:

• Identify the similarities and differences in conducting onsite and virtual interviews.
• Apply logic and judgment to evaluate conflicting statements.
• Write a fulsome report on the findings from the harassment investigation.

Registration

Download Individual Registration Form

Price

• Early Bird Tuition (register by April 10): One Session = $395  |  Two Sessions = $725  |  Full Event = $995
• Standard Tuition (register April 11 or later): One Session = $495  |  Two Sessions = $825  |  Full Event = $1095
• Rates per registrant. No split registrations permitted.
• Want to register a group? Group discounts are available through April 10. Contact FELTG.
• REGISTER NOW.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through April 10.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Course Description

Official time. Bargaining topics. Negotiation timeframes. Meetings. Permissive bargaining. Union responsibilities.

Anyone who has worked in federal labor relations for any amount of time, knows that it’s an always-changing and ever-challenging field. It’s absolutely necessary to continually update and refresh your knowledge and skills. So why not get that important training from two instructors with a combined 40 years of experience working at the Federal Labor Relations Authority and even more years of experience in the federal employment law world.

This training will bring you up to speed on where the current law stands, and share best practices on how to effectively navigate it in your day-to-day work, whether you’re a labor attorney, labor relations specialist or union representative.

FLRA Law Week provides attendees with a firm foundation of the historical perspective and precedence of FLRA decisions, as well as a strategy for taking advantage of any new approaches that are coming out of the FLRA.

There’s no other place where you can get in-depth guidance on hot-button LR issues to guide you through this dynamic time. So join us for this class May 1-5, where the entire world of Federal labor relations will be discussed.

Daily Agenda

Monday, May 1

Basic Management and Employee Rights: An overview of the Federal Service Labor-Management Relations Statute; the current status of Executive Orders 13836 and 13837; fundamental employee, union, and management rights; bargaining unit definition; the union organizer’s role; information requests; official time.

Tuesday, May 2

Labor Relations Meetings and Bargaining: More on official time; formal discussions; union representative rights; the collective bargaining process; the three categories of bargaining: mandatory, permissive, and prohibited; introduction to negotiability.

Wednesday, May 3

Unfair Labor Practices and Negotiability: Employee rights vs. Management rights; the anatomy of an Unfair Labor Practice; an overview of the Federal Services Impasse Panel; negotiability appeals.

Thursday, May 4

The Psychology of Bargaining, Plus Grievances and Pandemic-Related Issues: Selecting a bargaining strategy; interest based bargaining as compared to hard ball bargaining; grievances; exceptions to arbitration awards.

Friday, May 5

Understanding the FSIP and Arbitration: Panel members, FSIP procedures, recent FSIP developments, the arbitration process overview; binding the arbitrator; how federal government arbitration is different from private sector arbitration and appeals; educating the arbitrator.

Date and Time

May 1-5, 2023

12:30 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Ann Boehm, Joe Schimansky

Registration

Download Individual Registration Form

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by April 17):

• 5 days = $1595
• 4 days = $1365
• 3 days = $995
• 2 days = $725
• 1 day = $395

Standard Tuition (register April 18-May 5):

• 5 days = $1695
• 4 days = $1465
• 3 days = $1095
• 2 days = $825
• 1 day = $495

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person. No split registrations.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through April 17.

Course Description

This week of FELTG training focuses on conducting administrative investigations in the federal workplace with an emphasis on employee misconduct, including workplace harassment. After an overview of the substantive law, participants will learn procedures and best practices for conducting administrative investigations, including understanding what constitutes misconduct, the differences between EEO and non-EEO harassment, planning the investigation, fact finding, collecting evidence, dealing with witnesses, understanding types of questioning, and testifying at hearing. The week concludes with a day focused on writing an investigative report.

Special content will also discuss conducting investigations post-pandemic, including tips for interviewing witnesses virtually, addressing safety concerns during in-person interviewing and evidence gathering, and more.

Note: This class includes breakout discussions and workshops, and attendees are encouraged to participate via audio. Because of the interactive nature of this program attendance is limited, so register early to guarantee your spot.

This program meets the requirements for training under the Department of Interior’s Anti-Harassment Policy.

Monday, August 14

Administrative Investigations: The Substantive Basis: Why investigate; discipline law and elements; understanding charges of misconduct; collecting penalty evidence; law behind other types of administrative investigations; witness rights; union representation.

Tuesday, August 15

Harassment Investigations: Investigating allegations of harassment; differentiating between EEO and non-EEO harassment; the latest on LGBTQ+ discrimination; overlapping forms of discrimination.

Wednesday, August 16

Conducting the Investigation, Part I: Evidentiary principles; purpose of investigation; preparing for the investigation; role of the investigator; planning the investigation. beginning the interview.

Thursday, August 17

Conducting the Investigation, Part II: Conducting the interview; handling difficult witnesses; assessing credibility/lies/hearing what isn’t said; body language; gathering other evidence; technology and investigations; high profile case considerations; testifying at an administrative hearing; rules for being an effective witness.

Friday, August 18

Writing the Investigative Report: Organizing for the report; establishing the chronology; writing for your audience; report writing style; report writing conventions; report organization; sample report.

Date and Time

August 14-18, 2923

12:30 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Ann Boehm, Robert Woods

Registration

Download Individual Registration Form

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by July 31):

• 5 days = $1595
• 4 days = $1365
• 3 days = $995
• 2 days = $725
• 1 day = $395

Standard Tuition (register August 1 and later):

• 5 days = $1695
• 4 days = $1465
• 3 days = $1095
• 2 days = $825
• 1 day = $495

Course Description

Official time. Bargaining topics. Negotiation timeframes. Meetings. Permissive bargaining. Union responsibilities.

Anyone who has worked in federal labor relations for any amount of time, knows that it’s an always-changing and ever-challenging field. It’s absolutely necessary to continually update and refresh your knowledge and skills. So why not get that important training from two instructors with a combined 40 years of experience working at the Federal Labor Relations Authority and even more years of experience in the federal employment law world.

This training will bring you up to speed on where the current law stands, and share best practices on how to effectively navigate it in your day-to-day work, whether you’re a labor attorney, labor relations specialist or union representative.

FLRA Law Week provides attendees with a firm foundation of the historical perspective and precedence of FLRA decisions, as well as a strategy for taking advantage of any new approaches that are coming out of the FLRA.

There’s no other place where you can get in-depth guidance on hot-button LR issues to guide you through this dynamic time. So join us for this class September 18-22, where the entire world of Federal labor relations will be discussed.

Daily Agenda

Monday, September 18

Basic Management and Employee Rights: An overview of the Federal Service Labor-Management Relations Statute; the current status of Executive Orders 13836 and 13837; fundamental employee, union, and management rights; bargaining unit definition; the union organizer’s role; information requests; official time.

Tuesday, September 19

Labor Relations Meetings and Bargaining: More on official time; formal discussions; union representative rights; the collective bargaining process; the three categories of bargaining: mandatory, permissive, and prohibited; introduction to negotiability.

Wednesday, September 20

Unfair Labor Practices and Negotiability: Employee rights vs. Management rights; the anatomy of an Unfair Labor Practice; an overview of the Federal Services Impasse Panel; negotiability appeals.

Thursday, September 21

The Psychology of Bargaining, Plus Grievances and Pandemic-Related Issues: Selecting a bargaining strategy; interest based bargaining as compared to hard ball bargaining; grievances; exceptions to arbitration awards.

Friday, September 22

Understanding the FSIP and Arbitration: Panel members, FSIP procedures, recent FSIP developments, the arbitration process overview; binding the arbitrator; how federal government arbitration is different from private sector arbitration and appeals; educating the arbitrator.

Date and Time

September 18-22, 2023

12:30 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Ann Boehm, Joe Schimansky

Registration

Download Individual Registration Form

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by August 31):

• 5 days = $1595
• 4 days = $1365
• 3 days = $995
• 2 days = $725
• 1 day = $395

Standard Tuition (register September 1-22):

• 5 days = $1695
• 4 days = $1465
• 3 days = $1095
• 2 days = $825
• 1 day = $495

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom for this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person. No split registrations.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through August 31.

Course Description

Investigating harassment in your Federal agency can be an intimidating assignment, one that is rife with innuendo, conflicting accounts, and raw emotions. Ensuring that your investigation is legally compliant and protects employees, while helping the agency minimize liability, is a taxing task.

Together, these three instructor-led live training sessions will provide a solid basis for a successful and effective approach to conducting legally-sufficient harassment investigations that stand up upon third-party review. Peruse MSPB and EEOC cases and you’ll find that poorly conducted investigations are far more common than they should be, and the cost of these investigations to agencies are bigger than you’d expect.

Understand the differences between EEO and non-EEO harassment. Learn the best techniques to conduct an investigation – whether onsite or virtually. Write a report that covers all the crucial information. Learn to conduct investigations virtually, as more are done since the pandemic. And much more.

This open enrollment FELTG Virtual Training Institute program Conducting Effective Harassment Investigations offers opportunities to ask questions of FELTG’s experienced instructors, and get answers in real time. Plus, this program fulfills the requirements for 8-hour annual EEO investigator refresher training.

You can register for any of the sessions individually, or you can register for all three. This program runs from 1:00 – 4:30 eastern each day, with a 30-minute break midway.

Tuesday, October 3, 2023

Session 1: Investigating Harassment: Misconduct Principles

1:00 pm – 4:30 pm eastern (30-minute break midway)

Presented by Deborah J. Hopkins, Attorney at Law, FELTG President

Course Description: An effective harassment investigation begins with a solid foundation of misconduct law in the federal workplace. Attorney and FELTG President Deborah J. Hopkins will explain the principles that underpin a successful investigation of federal employee misconduct, whether it’s on-duty or off-duty. Attendees will learn the five elements of discipline and understand how they relate to the misconduct investigation process. Plus, they’ll learn about evidence standards and burdens of proof in misconduct cases, how Douglas factors play into an investigation, the importance of nexus, what to do when a witness won’t cooperate, and much more.

Learning Objectives

Attendees will learn how to:

• Identify the relationship between the foundations of federal accountability and misconduct investigations.
• Identify and collect relevant penalty evidence during the investigation.
• Recognize the mistakes that derail effective misconduct and harassment investigations.

Wednesday, October 4, 2023

Session 2: Understanding Harassment and Planning the Investigation

1:00 pm – 4:30 pm eastern (30-minute break midway)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: What is the scope of the investigation? Who should you interview? What documents are you going to need? Preparing your investigative plan is a critical step in developing a legally sufficient investigation. Attorney Katherine Atkinson will explain the proper role of the investigator and how you can avoid the pitfalls of an insufficient investigation with the proper preparation and knowledge. Plus, she’ll answer important questions about representation: Does the witness have the right to a representative? Does the union have a right to attend the interview – even if the witness doesn’t want the union there? What rights does agency management have in the process?

Learning Objectives

Attendees will learn how to:

• Discern the difference between EEO and non-EEO harassment, and the impact that has on the investigations’ legal sufficiency.
• Identify witness rights and management rights.
• Recognize the three basic characteristics of evidence in a harassment investigation.

Thursday, October 5, 2023

Session 3: Conducting the Investigation and Writing the Report

1:00 pm – 4:30 pm eastern (30-minute break midway)

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course description: Attorney Katherine Atkinson will share legal principles and proven guidance to navigate this most critical and challenging part of harassment investigations: conducting the interviews and gathering relevant evidence. Attendees will leave the session with techniques for questioning, tools for reading body language, suggestions on how to handle difficult personality types, and tips for writing the fact-finding report (FFR) and report of investigation (ROI). Ms. Atkinson will also share how technology is changing the investigation process, including a timely discussion of conducting virtual interviews.

Learning Objectives

Attendees will learn how to:

• Identify the similarities and differences in conducting onsite and virtual interviews.
• Apply logic and judgment to evaluate conflicting statements.
• Write a fulsome report on the findings from the harassment investigation.

Registration

Download Individual Registration Form

Price

• Early Bird Tuition (register by September 18): One Session = $395  |  Two Sessions = $725  |  Full Event = $995
• Standard Tuition (register September 19 or later): One Session = $495  |  Two Sessions = $825  |  Full Event = $1095
• Rates per registrant. No split registrations permitted.
• Want to register a group? Group discounts are available through September 18. Contact FELTG.
• REGISTER NOW.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom to broadcast this Virtual Training Institute event. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• Can I earn CLE credits for this class?
  • CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees.  If you are seeking CLE credit, attendees may use the materials provided by FELTG in submission to your state bar. Attendees may also request a certificate of completion which will contain the number of training hours attended.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more attendees for the full event. Group discounts are available through September 18.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.

Course Description

This week of FELTG training focuses on conducting administrative investigations in the federal workplace with an emphasis on employee misconduct, including workplace harassment. After an overview of the substantive law, participants will learn procedures and best practices for conducting administrative investigations, including understanding what constitutes misconduct, the differences between EEO and non-EEO harassment, planning the investigation, fact finding, collecting evidence, dealing with witnesses, understanding types of questioning, and testifying at hearing. The week concludes with a day focused on writing an investigative report.

Special content will also discuss conducting investigations post-pandemic, including tips for interviewing witnesses virtually, addressing safety concerns during in-person interviewing and evidence gathering, and more.

Note: This class includes breakout discussions and workshops, and attendees are encouraged to participate via audio. Because of the interactive nature of this program attendance is limited, so register early to guarantee your spot.

The program runs 12:30 – 4:30 eastern each day, with a 30-minute break midway.

Daily Agenda

Monday, March 4

Administrative Investigations: The Substantive Basis: Why investigate; discipline law and elements; understanding charges of misconduct; collecting penalty evidence; law behind other types of administrative investigations; witness rights; union representation.

Tuesday, March 5

Harassment Investigations: Investigating allegations of harassment; differentiating between EEO and non-EEO harassment; the latest on LGBTQ+ discrimination; overlapping forms of discrimination.

Wednesday, March 6

Conducting the Investigation, Part I: Evidentiary principles; purpose of investigation; preparing for the investigation; role of the investigator; planning the investigation. beginning the interview.

Thursday, March 7

Conducting the Investigation, Part II: Conducting the interview; handling difficult witnesses; assessing credibility/lies/hearing what isn’t said; body language; gathering other evidence; technology and investigations; high profile case considerations; testifying at an administrative hearing; rules for being an effective witness.

Friday, March 8

Writing the Investigative Report: Organizing for the report; establishing the chronology; writing for your audience; report writing style; report writing conventions; report organization; sample report.

Date and Time

March 4 – 8, 2024

12:30 – 4:30 pm ET each day (with a 30-minute break)

Instructors

Katherine Atkinson, Ann Boehm

Registration

Download Individual Registration Form

Pricing

Most people attend the full training week, but you may opt out of any days you don’t plan to attend.

Early Bird Tuition (register by February 1):

• 5 days = $1695
• 4 days = $1465
• 3 days = $1095
• 2 days = $825
• 1 day = $495

Standard Tuition (register February 2 and later):

• 5 days = $1795
• 4 days = $1565
• 3 days = $1195
• 2 days = $925
• 1 day = $595

Event Description

FELTG’s annual Emerging Issues in Federal Employment Law has a simple mission — to  ensure the Federal workplace is accountable, that it looks more like the America it serves, and that you have all of the necessary tools to make this happen. Whether you’re an HR professional, attorney, supervisor, advisor, or an EEO or ER/LR specialist, you’ll find useful guidance in multiple events this week.

This year’s Emerging Issues in Federal Employment Law aims to help you succeed in the the Federal workplace circa 2024. We’ll guide you through the ever-changing law, share the steps for succeeding with up-and-down performers, provide guidance on how to make your team more resilient, offer tips for ensuring equity in hiring, and much more.

With 7 unique sessions over 4 days, FELTG’s Emerging Issues in Federal Employment Law offers an opportunity to receive guidance with a fresh perspective. And many sessions offer opportunities to pick up CLE or EEO refresher credits.

Emerging Issues in Federal Employment Law provides benefits you just can’t get from online virtual training providers. You can register for any of the sessions individually, or you can register for the whole program.  Also, the training is presented LIVE by FELTG’s experienced and respected instructors, who will answer your questions, so you get answers in real time. Don’t put off getting the important training you need.

Download Individual Registration Form

This program meets the President’s mandate to provide training on diversity, equity, inclusion and accessibility in the Federal workplace.

Download Individual Registration Form

Monday, April 22, 2024

Session 1

2 – 4 pm ET

What They’re Saying: MSPB, EEOC, and FLRA Case Law Update

Presented by Ann Boehm, Attorney at Law, FELTG Instructor

Course description: FELTG’s annual Emerging Issues Conference kicks off with a two-hour dive into the most significant caselaw coming out of the Merit Systems Protection Board (MSPB), the Equal Employment Opportunity Commission (EEOC), the Federal Labor Relations Authority (FLRA), and the Federal Circuit. These Federal employment law cases impact your day-to-day work, so join us and learn how to ensure a discrimination-free workplace and take effective action on performance and conduct that will hold up to third-party scrutiny.  Earn 2 CLE credits. 1

Course objectives

Attendees will learn how to:

• Evaluate the significance of the recent case decisions in Federal employment law.
• Avoid mistakes in performance and conduct actions.
• Identify and immediately address potential discrimination.

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Tuesday, April 23, 2024

Session 2

11 am – 1 pm ET

What Exactly is Undue Hardship Anymore?

Presented by Bob Woods, Attorney at Law, FELTG Instructor

Course Description:The Supreme Court upended decades of precedent in its unanimous decision Groff v. DeJoy. This is a big change for the concept of undue hardship in religious accommodation, experts say. But is it really? And how does it differ when it comes to reasonable accommodations for disability or pregnancy? Mr. Woods will deconstruct the distinctions between accommodations and explain the legal ramifications of each. Earn 2 CLE credits. 

Course objectives

Attendees will learn how to:

• Understand how an agency can prove undue hardship – and how it cannot.
• Describe the differences between undue hardship for religious, disability, and pregnancy accommodations.
• Handle employees’ requests to be excused from performing certain job tasks because of religious reasons.

Session 3

2 – 4 pm ET 

Driving Resilience and Mental Wellbeing in the Federal Workplace

Presented by Shana Palmieri, LCSW, FELTG Instructor

Course Description: A successful team is one that can handle unexpected and stressful situations. How do you build that kind of resilience among your employees? Ms. Palmieri will explain the importance of mental wellbeing in the workplace as well as how to manage toxic and other difficult employees who derail team success.

Course objectives

Attendees will learn how to:

• Understand mental well-being in the workplace.
• Reduce toxic dynamics.
• Implement strategies to retain and attract a high-functioning team.

Wednesday, April 24, 2024

Session 4

11 am – 1 pm ET

Equity in Hiring 

Presented by Katherine Atkinson, Attorney at Law, FELTG Instructor

Course Description: This session will provide step-by-step guide for ensuring fair treatment and nondiscrimination in every phase of your hiring process, from developing selection criteria, through recruitment and all the way to the conditional offer, with a special focus on structured interviews that are fair, equitable, and nondiscriminatory. You will leave this class with the keys and tools for creating a well-qualified workforce, while avoiding the mistakes that have befallen many other agencies. Plus, you’ll learn how to best defend against allegations of discriminatory hiring.  Earn 2 CLE credits. 2

Course objectives

Attendees will learn how to:

• Conduct effective and equitable structured interviews.
• Identify problematic interview questions.
• Recognize bias in the hiring process.

Session 5

2 – 4 pm ET

Engagement to Motivation — the FEVS and Beyond

Presented by Susan Schneider, EdM, MS, FELTG Instructor

Course description: Employee Engagement (EE) is vital to meet today’s challenges in the Federal workplace. Each year, agencies receive an EE score, based upon a survey done months before. The data is limited, particularly for regulatory organizations in the spotlight. This course describes the limitations of the EE score and examines the link between engagement, motivation, and leveraging employees’ strengths. Participants will explore realistic strategies for increasing engagement and creating tailored, timely measures of EE.

Course objectives

Attendees will learn how to:

• Develop a deeper understanding of engagement and motivation.
• Explain the limitations of FEVS’ measurement of employee engagement.
• Create realistic strategies for increasing engagement, including opportunities for employees to use their strengths.
• Produce tailored and timely measures of engagement.

Thursday, April 25, 2024

Session 6

11 am – 1 pm

Say Whaaat?!? Respectful Communication in the Workplace

Presented by Roslyn Brown, President/CEO at EEO Workplace Strategies

Course description: Subtle and overt language, joking, off-handed comments, and offensive comments and gestures can lead to a hostile work environment. And that includes ill-advised, even if not ill-intentioned, phrases such as “hold down the fort” and “low man on the totem pole.” Being a respectful communicator means more than just not offending anyone, it also means taking preventive measures to tailor your communication to avoid misunderstandings, irrespective of the cultural and ethnic differences that we all bring into the workplace. Roslyn Brown will not only explain why certain phrases are troublesome but show you what to do when something offensive is said. 2

Course objectives

Attendees will learn how to:

• Recognize cultural expressions that are offensive to people in protected classes.
• Explain the importance of a respectful workplace in complying with the Executive Order on Promoting Diversity, Equity, Inclusion and Accessibility in the Federal workplace.
• Intervene effectively when offensive comments are made in the workplace.

Session 7

2 – 4 pm ET

Managing Chronic Performance and Conduct Issues

Presented by Deborah Hopkins, Attorney at Law, FELTG President

Course description: Whether it’s up-and-down roller coaster performers or repeat offenders of misconduct, chronically challenging employees eat up time, create workplace stress, and dampen productivity. And it will only get worse until you address the issue. FELTG President Deborah J. Hopkins will share the tools necessary to address performance issues and lay the groundwork for progressive discipline. Attendees will leave with the confidence to swiftly address poor-performing and misbehaving employees.

Course objectives

Attendees will learn how to:

• Differentiate between performance problems and misconduct.
• Manage an employee’s wide swings of performance.
• Effectively apply progressive discipline.

Registration

Download Individual Registration Form

Price

• Early Bird Tuition (register by March 22):
  • Per Session = $345
  • April 22-25 All Access  = $1995

• Standard Tuition (register March 23-April 25)
  • Per Session = $385
  • April 22-25 All Access = $2295

• Rates per registrant and may not be used for groups under any circumstances. No split registrations.

Event FAQs

• Can I attend Virtual Training from my government computer?
  • FELTG uses Zoom to broadcast its Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
• How do I claim CLE or EEO refresher credits?
  • This program has been submitted (and we anticipate this program will be approved) for Virginia CLE credits. Members of other state bars must submit for CLE credit on their own, and may use the materials provided by FELTG in submissions. Attendees may also request a certificate of completion which will contain the number of training hours attended, and will designate how many EEO refresher hours were earned.
• Can I get HRCI credits for attending this class?
  • Each session is approved for 2 hours of HRCI general recertification credit. The HRCI course numbers will be available upon the conclusion of the training.
• Can I share my access link with co-workers?
  • No. Registration for this event is per individual, and access links may not be shared. Each link may only be used by one person.
• Can I register a teleworker?
  • This event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
• How do I receive a group rate discount?
  • Group rates are available for agencies registering 10 or more individuals for the full event. Group discounts are available through March 22.

Cancellation and No-show Policy for Registered Participants: Cancellations made after the cancel date on the registration form will not be refunded or given credit toward future courses. Pre-paid training using the “Pay Now” option will not be refunded or given credit toward future courses. No-shows will not be refunded or given credit toward future courses.